Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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Elizabeth Adian Conroe, TX

2 smooth call's for 2 different appliances

2 years ago

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Anonymous Albert Lea, MN

Lots of claims not being taken care of and getting billed for whole visit or paying multiple deductible in one claim

2 years ago

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Karen Boyle Midland, TX

Two broken appliances haven't been covered and haven't had great response from the various venders.

2 years ago

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Vicki Gordy Denton, TX

When we need to speak to someone they are unresponsive. They do NOT allow a reasonable amount to replace an item then they don't speak with you.

2 years ago

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Gloria Purnell Bowie, MD

The representatives are professional and courteous.

2 years ago

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Rosemary Ralston Virginia Beach, VA

Usually have a repair person here by the next day.

2 years ago Edited January 10, 2024

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Steven Carson Greenwood, IN

Great experience. Quick claim reimbursements

2 years ago

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Gene Anthony Las Vegas, NV

Fast response time and great, knowledgable technician.

2 years ago

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Karen McKenzie Spring, TX

Always send a great person to fix my issues

2 years ago

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Diane Sun City West, AZ

8 minutes after service request, it was scheduled.

2 years ago

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VALLORIE Brown Lancaster, TX

Reliable didn't have to wait for a technician

2 years ago

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Beeney Salisbury, NC

They came out the next day and took care of the problem

2 years ago

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Cathy Carrollton, TX

Got the washer fixed on the first visit.

2 years ago

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Yehudith Ayala Woodbridge, VA

Services has a good CB quality and faster

2 years ago

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Rhoda Browder Saint Louis, MO

service was done promptly after requesting work order

2 years ago

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Monique Mayo Forney, TX

I love the service. Great value for your money.

2 years ago

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Charles Peeples Brandon, MS

Great company. Very responsive and friendly

2 years ago

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Rhonda McMillan Conowingo, MD

They responded quickly. We got quick good service.

2 years ago

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P Jacksonville, NC

Very fast service after you file your claim

2 years ago

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Kathy Nigolian Pensacola, FL

Only one claim so far but easy to arrange

2 years ago

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Jose D Vassio Rio Rancho, NM

To file the claim was fast and easy, fast.

2 years ago

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Sharon Thompson Bowie, MD

timely, professional and quality service

2 years ago

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Beverly San Antonio, TX

I believe the technicians they send out give them information they need to not cover an issue.

2 years ago

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Richard Lillie North Brunswick, NJ

Took over a week to get air conditioner company to get to me to even check out the problem

2 years ago

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melvin adams Topeka, KS

It took them two months to put a new light in our refrigerator& Servicemen say they get paid late.

2 years ago

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Seymour Fleischman Cypress Quarters, FL

The service man you sent was very good and fixed my washer in no time.

2 years ago

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Sandra Lanoix-Harris Fort Mill, SC

Took two long to come out;(five days) but service was excellent

2 years ago

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Verified Customer

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Nancy Soper Port Clinton, OH

Have waited a month for my AC repair. Not easy to access case managers. Will be contacting an atty as Choice is violating their contract with me.

2 years ago

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Robert Zorzi Hubert, NC

They cheat and discount their responsibility. When trying to get it right with Choice they just don't return. Alls and hope you go away.

2 years ago

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Anonymous Phoenix, AZ

I really like that they respond very quick.

2 years ago

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Tomijayne Orange, TX

They have a good product and fixed my air conditioner.

2 years ago

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Nixon Ray Colvin

excellent response time , knowledgeable technician.

2 years ago

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Anna

Very quick response to a claim. Service Very professional

2 years ago Edited October 3, 2022

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Keith

Great service and they make the claims process easy!

2 years ago

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Robert Rill

Seem to have quality technicians to handle repairs

2 years ago

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Don A Riley

Works hard to obtain services as quickly as possible.

2 years ago

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Roberta Gomez

when ever I needed service they where right there

2 years ago

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Johanna Cruz

They've never failed us, we've been customers for 3 years

2 years ago

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varun patel

prompt and reliable service every time I had to use them.

2 years ago

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Mark Schreiner

3rd tour with them, have become much better now that items are actually being replaced.. watch out competition!!

2 years ago Edited January 10, 2024

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Tondra Mangrum

So far all contractors have been reliable and on time.

2 years ago

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Patricia

When i needed they delivered the service well

2 years ago

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Don Kendall

Generally my experiences have been good, but on several occasions I have been disappointed.

2 years ago

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David Thurau

The contractors you hire are not of the highest quality. Read they do not return calls

2 years ago

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Manuel Delgado

It is taking to long to complete my repair. It's been 3 month and still not done

2 years ago

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Lesli Jackson

Overall good, but sometimes difficult to get someone assigned to a repair in a timely fashion.

2 years ago

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Rodney Wood

Took to long for appointment to get my stuff fixed, and having ongoing issues with sears. Can't get any help

2 years ago

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Jason Morton

In the past they have been good but the last time I used them for a toilet leak they denied the claim

2 years ago

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Tygére Charles

The response time to a/c issues were very slow. Customer service habitually routes and disconnects calls.

2 years ago

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Armando

Service is inconsistent. It's been difficult to get approval on light switches that have potential to start a fire. Scorch marks are present.

2 years ago

Choice Home Warranty Reviews