American Home Shield Receives Best Company's 2022 Expert's Choice Award

Kalicia Bateman

Last Updated: September 1st, 2022

Image explaining the award that is also included in the text below

August 2022 — Best Company recently announced that American Home Shield, a Frontdoor brand, has received the 2022 Home Warranty Expert's Choice Award.

About the Expert's Choice Award

Every year, the Best Company vertical experts highlight one company in certain verticals on BestCompany.com that they think stand out among competitors, regardless of overall category ranking.

With over 24,600 reviews on BestCompany.com, American Home Shield stands out as a reliable and trustworthy home warranty company with positive customer service experiences.

About American Home Shield

  • Best Company User Star Rating — 4/5 Stars
  • Number of Plans — 3 (ShieldSilver™, ShieldGold™, ShieldPlatinum™)
  • Service Fee — starting at $75
  • Year Founded — 1971

American Home Shield is a leader in the home warranty industry serving more than 2 million homeowners across the nation. Since its founding in 1971, American Home Shield has grown and now serves 48 states and has upwards of 1,500 employees, ensuring that homeowners can get the coverage they need with reliable service.

The company offers three extensive home warranty plans (ShieldSilver™, ShieldGold™, ShieldPlatinum™) that provide coverage for parts of major home systems and appliances that keep homes running smoothly. Additional coverage can be added to protect some of the following systems: septic pump, well pump, pool and in-ground spa, and roof leak repair coverage.

American Home Shield further sets itself apart from other home warranty companies by offering additional coverage options for electronics protection, which covers TVs, laptops, gaming systems, home theater systems, and more. When you need a repair done on an appliance or system, you can quickly and easily place a service request online, after which a qualified technician will be dispatched to your home.

Upon placing a service request, you will be charged a diagnosis fee based on the Trade Service Call Fee amount you select when you become an American Home Shield member.

Company insight

"American Home Shield has been empowering homeowners to feel confident and in control of their homes for more than fifty years. This recognition from Best Company reaffirms our commitment to our members and dedication to continued innovation as we evolve to provide peace of mind and budget protection for current and future homeowners."

— Raj Midha Senior Vice President and General Manager, American Home Shield, a Frontdoor brand

Company experience and accreditation

American Home Shield has received multiple awards and recognitions for achievements on Best Company. Here are some of the awards American Home Shield has received in the last year:

  • 1,000 5-Star Reviews — The 1,000 5-Star Reviews Award is given to companies with 1,000+ 5-star user reviews on BestCompany.com.
  • 2022 Top 3 Ranked — The Top 3 Ranked Award is determined by a company's average review score with a minimum of 100 reviews.
  • 2022 Customers Love Us Award — The Customers Love Us Award is presented to companies that have 50+ 5-star reviews on BestCompany.com.

American Home Shield reviews

American Home Shield has upwards of 24,600 reviews on BestCompany.com, a substantial number of reviews when compared to other home warranty companies — 71 percent of reviews have a 4-star or 5-star rating. Many of these reviews highlight the excellent customer service at American Home Shield. 

The bottom line

When you're trying to choose a home warranty company, it can be difficult to know which companies to trust. For that reason, it is important to read customer reviews to get a better idea of the customer experience with a company. American Home Shield reviews are primarily positive and satisfied customers are quick to highlight the company's great customer service. 

Based on American Home Shield reviews, expertise, and experience in the industry, in addition to the company's plans and prices, we would recommend American Home Shield to consumers.

Read more about American Home Shield


*American Home Shield review data was taken from a sample of 1,600 4-star and 5-star American Home Shield reviews on BestCompany.com.

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