America’s First Choice Home Club (AFC Home Club) and Cinch Home Services are well-known home warranty companies offering comprehensive coverage plans for major appliances and home systems.
Jump down to read a detailed comparison of AFC Home Club and Cinch Home Services’s products and services.
America's First Choice Home Club
4
$75
Annual, Multi-Year
No
23 Years
Cinch Home Services
N/A
$100+
N/A
N/A
Undisclosed
America's First Choice Home Club
Cinch Home Services
America's First Choice Home Club
Cinch Home Services
Helpful Favorable Review
Autumn
December 16th, 2021
Lewiston, ID
Edited December 20th, 2021
Review Source
When my home was purchased we also received one year of coverage by America's First Choice Home Club. I really like their customer service because a representative contacted me to confirm my year of coverage and go over my coverage. To my relief we never had to use them, however, it was nice to know that all our major appliances and our heating system were covered just in case.
Helpful Critical Review
Maya My
July 26th, 2023
McDonough, GA
DETAILS
Review Source
This company is not America's first choice. They tried everything to not honor the contract and fulfill the work that needed to be done. It took weeks to get everything fully situated with my heat a few years ago and that was a huge inconvenience and stress factor that will always stay with me.
Helpful Favorable Review
M. Nielsen
July 6th, 2022
South Bend, IN
Review Source
Shopping around for a Home warranty and came upon Cinch Home Services, they explained what they covered and how much the different programs were and were very helpful and knowledgeable.
Helpful Critical Review
D F
January 21st, 2024
Murfreesboro, TN
DETAILS
The Worst Company for a Homw Warranty we have ever had in 20 years of having them. Customer Service has got to be the worst! You call get transferred a bunch or hung up on? I have had home warranty’s for 5 different homes and they have to be the absolute worst! Please don’t waste your money on them like we did.
AFC Home Club and Cinch Home Services are both highly rated home warranty companies. Let’s take a closer look at what each company offers:
Service Fee
Home Warranty Cost
Contract
Basic Coverage
Combo Coverage
Add-On Coverage
Build-Your-Own Coverage
Licensed Contractors
24/7 Claims Service
Time in Business
Customer Reviews
AFC Home Club vs. Cinch Home Services: Which Is Better?
In the home warranty industry, service fees typically range from $60 to $100.
AFC Home Club’s service fee starts at $75 and ranges up to $125.
Cinch Home Service's service fee starts at $100.
It is worth noting that service fees are often determined by the cost of your coverage plan — in most cases, the higher your premium, the lower your service fee, and vice versa.
Based on starting service call fees, AFC Home Club could be a more affordable choice for a home warranty company. However, it is important to note that AFC Home Club offers three service fee options — $75, $100, and $125. Your service fee will depend on the cost of your plan. Within the home warranty industry, service fees are often determined by the cost of your coverage plan. In most cases, the higher your premium, the lower your service fee, and vice versa.
To see what a plan might cost for you with either AFC Home Club or Cinch Home Services, you will need to provide some information, such as your home address, to view a free quote. Costs will vary by region and coverage type.
However, monthly plan rates with Cinch Home Services range from $30.99 to $44.99 per month.
AFC Home Club offers annual and multi-year contracts. It is unclear what contract lengths are offered by Cinch Home Services, but most home warranty companies offer annual contracts.
AFC Home Club offers the following basic coverage plans:
Cinch Home Services offers the following basic coverage plans:
Here’s how the companies’ basic coverage plans compare:
AFC Systems Plan | AFC Silver Plan | Cinch Home Appliance Plan | Cinch Built-In Systems Plan | |
Clothes washer/dryer | ✔ | ✔ | ||
Refrigerator | ✔ | ✔ | ||
Oven/range | ✔ | ✔ | ||
Dishwasher | ✔ | ✔ | ||
Ice maker | ✔ | |||
Built-in microwave | ✔ | |||
Garbage disposal | ✔ | ✔ | ||
Garage door opener | ✔ | ✔ | ||
Air conditioning | ✔ | ✔ | ||
Heating | ✔ | ✔ | ||
Electrical system | ✔ | ✔ | ||
Water heater | ✔ | ✔ | ||
Plumbing | ✔ | ✔ | ||
Ductwork | ✔ | ✔ | ||
Fans | ✔ | |||
Sump pump | ✔ | |||
Central vacuum | ✔ |
AFC Home Club and Cinch Services both offer combo coverage options, ensuring that all of your main home appliances and systems are in good working order.
AFC Home Club offers the following combo coverage plans:
Cinch Home Services offers the following combo coverage plan:
Here’s how the plans compare:
AFC Gold Plan | AFC Platinum Plan | Cinch Complete Home Coverage Plan | |
Clothes washer/dryer | ✔ | ✔ | ✔ |
Refrigerator | ✔ | ✔ | ✔ |
Oven/range | ✔ | ✔ | ✔ |
Cooktop | ✔ | ||
Dishwasher | ✔ | ✔ | ✔ |
Ice maker | ✔ | ✔ | |
Built-in microwave | ✔ | ✔ | |
Garbage disposal | ✔ | ✔ | ✔ |
Garage door opener | ✔ | ✔ | ✔ |
Air conditioning | ✔ | ✔ | ✔ |
Heating | ✔ | ✔ | ✔ |
Water heater | ✔ | ✔ | ✔ |
Electrical system | ✔ | ✔ | ✔ |
Plumbing system | ✔ | ✔ | ✔ |
Plumbing stoppages | ✔ | ✔ | |
Ductwork | ✔ | ✔ | ✔ |
Fans | ✔ | ✔ | |
Doorbells | ✔ | ||
Whirlpool/jetted tub | ✔ |
AFC Home Club offers add-on coverage options that can be added to any plan, allowing you to tailor your coverage to your specific needs.
AFC Home Club offers the following add-on coverage:
Cinch Home Services, on the other hand, doesn’t offer any add-on coverage. However, it is worth noting that their coverage plans are more comprehensive and already include most, if not all, appliances and systems that you would need coverage for.
Neither AFC Home Club nor Cinch Home Services offer a build-your-own coverage option. Many home warranty companies offer this option, providing homeowners with increased pricing and coverage flexibility.
AFC Home Club and Cinch Home Services both have vetted networks of professional technicians. However, AFC Home Club does also provide the option to pick your own technician outside of its network.
It is unclear if Cinch Home Services allows homeowners to choose their own technician.
Both AFC Home Club and Cinch Home Services have a 24/7 phone line for service calls.
Cinch Home Services has been in business for 45 years, nearly double the 22 years that AFC Home Club has been operating.
Time in business is not a reliable indicator of overall service and expertise, but it can provide peace of mind knowing that your home warranty company has decades of experience in the industry.
On BestCompany.com, AFC Home Club reviews and Cinch Home Services reviews are both limited. However, based on current reviews, AFC Home Club customer ratings are moderate and Cinch customer ratings are low.
Based solely on plans and coverage, Cinch Home Services could be a better choice since its coverage is more extensive and plans are priced affordably. However, most other features are comparable between the two companies, including service fees, contracts, and claims service.
Customer reviews for both companies are currently limited, so we are unable to give an accurate recommendation of either company at this time. But we would recommend reading customer reviews before making a home warranty provider decision.
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