America's First Choice Home Club vs Cinch Home Services

Kalicia Bateman
Kalicia Bateman | Contributor

America’s First Choice Home Club (AFC Home Club) and Cinch Home Services are well-known home warranty companies offering comprehensive coverage plans for major appliances and home systems.

Jump down to read a detailed comparison of AFC Home Club and Cinch Home Services’s products and services.

America's First Choice Home Club logo
#18 America's First Choice Home Club
5.4 Overall Score
3.4
star star star star_half star_border
(115)
Cinch Home Services logo
#24 Cinch Home Services
3.4 Overall Score
1.5
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(14)

Overview

America's First Choice Home Club

Number of Plans

4

Service Fee

$75

Contract Options Available

Annual, Multi-Year

Home Inspection Required

No

Time in Business

23 Years

Cinch Home Services

N/A

$100+

N/A

N/A

Undisclosed

Ratings

America's First Choice Home Club

Overall Score
5.4 of 10
Review Score
3.4
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Value for Money
2.7
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Quality of Product or Service
2.7
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Company Trustworthiness
2.7
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Likely to Recommend
4.2 of 10

Cinch Home Services

3.4 of 10
1.5
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1.1
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1.0
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1.1
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0.0 of 10

Reviews

America's First Choice Home Club

Number of Reviews
115
Review Breakdown
3.4
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1 star
30%
2 star
8%
3 star
7%
4 star
8%
5 star
47%

Cinch Home Services

14
1.5
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1 star
79%
2 star
14%
3 star
0%
4 star
0%
5 star
7%

Reviews for America's First Choice Home Club

Helpful Favorable Review

star star star star star

Autumn

December 16th, 2021

Edited December 20th, 2021

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Review Source

When my home was purchased we also received one year of coverage by America's First Choice Home Club. I really like their customer service because a representative contacted me to confirm my year of coverage and go over my coverage. To my relief we never had to use them, however, it was nice to know that all our major appliances and our heating system were covered just in case.

Helpful Critical Review

star star star_border star_border star_border

Maya My

July 26th, 2023

DETAILS

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Review Source

This company is not America's first choice. They tried everything to not honor the contract and fulfill the work that needed to be done. It took weeks to get everything fully situated with my heat a few years ago and that was a huge inconvenience and stress factor that will always stay with me.

Reviews for Cinch Home Services

Helpful Favorable Review

star star star star star

M. Nielsen

July 6th, 2022

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Review Source

Shopping around for a Home warranty and came upon Cinch Home Services, they explained what they covered and how much the different programs were and were very helpful and knowledgeable.

Helpful Critical Review

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D F

January 21st, 2024

DETAILS

The Worst Company for a Homw Warranty we have ever had in 20 years of having them. Customer Service has got to be the worst! You call get transferred a bunch or hung up on? I have had home warranty’s for 5 different homes and they have to be the absolute worst! Please don’t waste your money on them like we did.

The Final Word

AFC Home Club and Cinch Home Services are both highly rated home warranty companies. Let’s take a closer look at what each company offers:

Service Fee
Home Warranty Cost
Contract
Basic Coverage
Combo Coverage
Add-On Coverage
Build-Your-Own Coverage
Licensed Contractors
24/7 Claims Service
Time in Business
Customer Reviews
AFC Home Club vs. Cinch Home Services: Which Is Better?

Service Fee (Winner: AFC Home Club)

In the home warranty industry, service fees typically range from $60 to $100.

AFC Home Club’s service fee starts at $75 and ranges up to $125.

Cinch Home Service's service fee starts at $100.

It is worth noting that service fees are often determined by the cost of your coverage plan — in most cases, the higher your premium, the lower your service fee, and vice versa.

Based on starting service call fees, AFC Home Club could be a more affordable choice for a home warranty company. However, it is important to note that AFC Home Club offers three service fee options — $75, $100, and $125. Your service fee will depend on the cost of your plan. Within the home warranty industry, service fees are often determined by the cost of your coverage plan. In most cases, the higher your premium, the lower your service fee, and vice versa.

Home Warranty Cost (Winner: Undetermined)

To see what a plan might cost for you with either AFC Home Club or Cinch Home Services, you will need to provide some information, such as your home address, to view a free quote. Costs will vary by region and coverage type.

However, monthly plan rates with Cinch Home Services range from $30.99 to $44.99 per month.

Contract (Winner: AFC Home Club and Cinch)

AFC Home Club offers annual and multi-year contracts. It is unclear what contract lengths are offered by Cinch Home Services, but most home warranty companies offer annual contracts.

Basic Coverage (Winner: AFC Home Club and Cinch)

AFC Home Club offers the following basic coverage plans:

  • Systems Plan — covers 6 major home systems
  • Silver Plan — covers 9 major home appliances

Cinch Home Services offers the following basic coverage plans:

  • Home Appliance Coverage Plan — covers basic home appliances starting at $30.99 per month
  • Built-In Systems Coverage Plan — covers basic home systems starting at $35.99 per month

Here’s how the companies’ basic coverage plans compare:

  AFC Systems Plan AFC Silver Plan Cinch Home Appliance Plan Cinch Built-In Systems Plan
Clothes washer/dryer    
Refrigerator    
Oven/range    
Dishwasher    
Ice maker      
Built-in microwave      
Garbage disposal    
Garage door opener    
Air conditioning    
Heating    
Electrical system    
Water heater    
Plumbing    
Ductwork    
Fans      
Sump pump      
Central vacuum      

Combo Coverage (Winner: Cinch)

AFC Home Club and Cinch Services both offer combo coverage options, ensuring that all of your main home appliances and systems are in good working order.

AFC Home Club offers the following combo coverage plans:

  • Gold Plan — covers up to 15 appliances and systems
  • Platinum Plan — covers up to 18 appliances and systems

Cinch Home Services offers the following combo coverage plan:

  • Complete Home Coverage Plan — covers basic home appliances and systems starting at $44.99 per month

Here’s how the plans compare:

  AFC Gold Plan AFC Platinum Plan Cinch Complete Home Coverage Plan
Clothes washer/dryer
Refrigerator
Oven/range
Cooktop    
Dishwasher
Ice maker  
Built-in microwave  
Garbage disposal
Garage door opener
Air conditioning
Heating
Water heater
Electrical system
Plumbing system
Plumbing stoppages  
Ductwork
Fans  
Doorbells    
Whirlpool/jetted tub    

Add-On Coverage (Winner: AFC Home Club)

AFC Home Club offers add-on coverage options that can be added to any plan, allowing you to tailor your coverage to your specific needs.

AFC Home Club offers the following add-on coverage:

  • Electronics
  • Septic system
  • Sump pump
  • Central vacuum
  • Pool and spa
  • Stand alone freezer
  • Roof leak repair

Cinch Home Services, on the other hand, doesn’t offer any add-on coverage. However, it is worth noting that their coverage plans are more comprehensive and already include most, if not all, appliances and systems that you would need coverage for.

Build-Your-Own Coverage (Winner: N/A)

Neither AFC Home Club nor Cinch Home Services offer a build-your-own coverage option. Many home warranty companies offer this option, providing homeowners with increased pricing and coverage flexibility.

Licensed Contractors (Winner: AFC Home Club)

AFC Home Club and Cinch Home Services both have vetted networks of professional technicians. However, AFC Home Club does also provide the option to pick your own technician outside of its network.

It is unclear if Cinch Home Services allows homeowners to choose their own technician.

24/7 Claims Service (Winner: AFC Home Club and Cinch)

Both AFC Home Club and Cinch Home Services have a 24/7 phone line for service calls.

Time in Business (Winner: Cinch)

Cinch Home Services has been in business for 45 years, nearly double the 22 years that AFC Home Club has been operating. 

Time in business is not a reliable indicator of overall service and expertise, but it can provide peace of mind knowing that your home warranty company has decades of experience in the industry.

Customer Reviews (Winner: Undetermined)

On BestCompany.com, AFC Home Club reviews and Cinch Home Services reviews are both limited. However, based on current reviews, AFC Home Club customer ratings are moderate and Cinch customer ratings are low.

AFC Home Club vs. Cinch Home Services: Which is Better?

Based solely on plans and coverage, Cinch Home Services could be a better choice since its coverage is more extensive and plans are priced affordably. However, most other features are comparable between the two companies, including service fees, contracts, and claims service.

Customer reviews for both companies are currently limited, so we are unable to give an accurate recommendation of either company at this time. But we would recommend reading customer reviews before making a home warranty provider decision.

Top Choice

America's First Choice Home Club Logo
America's First Choice Home Club

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