American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Verified Customer

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BRENDA Ashland, VA

The service was awesome! Th repair man was very good! He needs a raise!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2023

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Verified Customer

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Jamar Goodman Philadelphia, PA

It's a great service well worth the money and at a good price.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

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Verified Customer

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Shanna Lee Duncan Salt Lake City, UT

They are always quick to respond. We have never has an issue with claims.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 22nd, 2023

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Verified Customer

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Mark Egbers Green Valley, AZ

They have always followed through and took care of every claim I made.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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Al Rubio Dallas, TX

Th e absolute quick professional response and solution to our AC problem

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

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Verified Customer

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Stefani Koda Fresno, CA

I love the customer service and the thorough follow up to make sure the customer is happy.

2 years ago

Reply from American Home Shield

Hi Stefani, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 22nd, 2023

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Verified Customer

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LINDSEY Louisville, KY

The lady that came to our house and did the repair was wonderful!

2 years ago

Reply from American Home Shield

Hi Lindsey, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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MARY LA

I times i used the companies you're contracted with have always had bad reviews. It took one companies to come out to finally figure it out and repair it properly.

2 years ago

Reply from American Home Shield

Hi Mary, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Please provide your AHS contract.

Mar. 22nd, 2023

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Verified Customer

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BRAD Buckeye, AZ

I appreciate how quickly my service request was taken car of.

2 years ago

Reply from American Home Shield

Hi Brad, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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Roxanne Cahill McKinleyville, CA

Process of making and completing a claim was super easy and fast.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 21st, 2023

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Verified Customer

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Morris Collins Tipton, OK

Representative was professional and took care of me 100% as expected!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 21st, 2023

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Verified Customer

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LOLITA Searcy, AR

They were very patient with me on helping me get the best service possible.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 21st, 2023

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Verified Customer

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TERRY Austin, TX

Very trustworthy company with excellent customer service support!

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 21st, 2023

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Verified Customer

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Sarina Zimmerman Reno, NV

I had a great experience with American Home Shield. It was super quick!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

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Verified Customer

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Joyce Toro Toms River, NJ

Disappointed with Sears repair service. Massive waste of time. Central Appliance was great.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

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Verified Customer

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Alex Gerbig Miami, FL

The issues was diagnosed and resolved super fast. No hold ups or hick-ups.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 16th, 2023

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Verified Customer

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HAMID San Antonio, TX

The A's were professional people. They arrived in time as agreed.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2023

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Verified Customer

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ROBERT Edgewater, MD

Easy to deal with and actually stand by with what they say they will do

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2023

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Verified Customer

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DARICE Phoenix, AZ

They handled the replacement of microwave very professionally

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

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Verified Customer

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THOMAS Staten Island, NY

A good service, brings value to ones home repair and maintenance needs.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2023

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Verified Customer

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BEVERLY Statesville, NC

AHS always answers my call immediately and takes care of the issue right away.

2 years ago

Reply from American Home Shield

Hi Beverly, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

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Verified Customer

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MICHAEL Pell City, AL

Very easy to work with. Timely repairs and professional service.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

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ROBERT Las Vegas, NV

The one company for the dishwasher was out four times and still leaking the company is integrity is the name

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 13th, 2023

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Christie Bagley OR

Simple to submit a claim, and contractor assignment has been great every time.

2 years ago

Reply from American Home Shield

Hi Christie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 10th, 2023

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HARVEY Abilene, TX

We did not like talking to someone who could not understand English, and if we cannot understand them to their accent.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 13th, 2023

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Rena Betts

I liked the American Home Shield gets a contractor so fast to come to our home

2 years ago

Reply from American Home Shield

Hi Rena, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Mar. 10th, 2023

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JOHNNY Downey, CA

The positive experience, the response time and the money I save.

2 years ago

Reply from American Home Shield

Hi Johnny, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 10th, 2023

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Alicia Meier Richmond, TX

Quick efficient service. Reasonable pricing, willing to work with customers.

2 years ago

Reply from American Home Shield

Hi Alicia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 10th, 2023

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GEORGE Reno, NV

Scheduling was short and on time, Rep was on scheduled time.

2 years ago

Reply from American Home Shield

Hi George, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 10th, 2023

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Chris Lara Maricopa, AZ

Easy to place tickets when your appliances go down, just takes a long time to get fixed (about 1 month average).

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 13th, 2023

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TERRY New Kensington, PA

Quick response to our problem. Always on time thank you so much. , Terry

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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JOHN Riverview, FL

Quick contractor response. Excellent contractors. Quick coverage response.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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Karl Wentzensen Rockford, IL

The response was prompt and the issue was handled really fast.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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FREDERICK Tyler, TX

What I liked about this appliance repairman is that he did a great job

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

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MATTHEW Orlando, FL

AHS has provided good service techs for our appliances and AC.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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TRISHA Las Vegas, NV

Jorge was friendly and very efficient with the job at hand 5 stars forhim

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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JAYME Pink Hill, NC

Easy, convenient and they take care of the locating a company to come out.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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RICHARD Gloucester, VA

Best choice possible. Mr anything done this tl is the place to be.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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Victor Stewart Naples, FL

Honesty and integrity. I like the local vendors that do the work.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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Debra Cox Las Vegas, NV

The service was really great!!!!!! I got the repairs done quickly!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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PAUL Seattle, WA

Peace of mind, value and great professionals. Very pleased with the service!

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

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rikainhawaii1 Pearl City, HI

Fast contact from the contractor, job done in two days. Excellent!

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

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Nikki Robertson Cedar Hill, TX

Great customer service! Very quick on sending repair services!!

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

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ARMANDO Lancaster, CA

Real nice helpful person who put the part in very knowledgeable

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

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KIM Henderson, TX

Explained problem in detail. And was kept up to date on appointment

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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KIM Port Orange, FL

A contractor has not been paid for work approved and completed 8 months ago. CSRs are very polite yet heavily scripted content.

2 years ago

Reply from American Home Shield

Hi Kim, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 8th, 2023

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AMMAN Hillsborough, NJ

Service was quick and to the point. They resolved all me concerns

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

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Rolly Canuto Phoenix, AZ

Fast response time, efficient and reliable contractors. Highly recommended!

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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Robin Kidd Minneapolis, MN

Connected to help fast. Reasonable, competitive rate for service calls in area.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

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HOWARD Indianapolis, IN

Use a lot of subpar companies. I am still waiting on a part for my washer since November 2022. It is supposed to be on back order. Will cancel my contract in June 2023.

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 8th, 2023

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