American Home Shield: Read 34,384 User Reviews From Real Homeowners

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Verified Customer

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RONALD Tucson, AZ

Employees are Easy to work with. Highly recommend this Company!

1 year ago

Reply from American Home Shield

Hi Ronald, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

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Verified Customer

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LISA Santa Rosa, CA

Great company very efficient do what they say they’re going to do

1 year ago

Reply from American Home Shield

Hi Lisa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

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Verified Customer

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Sonia Aldrett Houston, TX

I liked how efficiently they managed to connect to the service in need.

1 year ago

Reply from American Home Shield

Hi Sonia,
Your feedback to American Home Shield is more than appreciated! We strive to make every experience exceptional, and hope you continue to enjoy the coverage we provide!

Mar. 29th, 2023

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Verified Customer

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Gary Weber Corpus Christi, TX

Was kept informed regarding the contractor, the appointment, and his arrival.

1 year ago

Reply from American Home Shield

Hi Gary, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 30th, 2023

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Verified Customer

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RAY Suwanee, GA

AHS responds very quickly to request with quality warranty service personnel.

1 year ago

Reply from American Home Shield

Hi Ray, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 30th, 2023

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Verified Customer

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BARBARA Divide, CO

They are professional, courteous, helpful, and take care of business quickly.

1 year ago

Reply from American Home Shield

Hi Barbara, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 30th, 2023

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Verified Customer

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kathy dahlstrom

Very professional and quick! A+++ highly recommend American home shield!

1 year ago

Reply from American Home Shield

Hi Kathy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 30th, 2023

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Verified Customer

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james mcgrath Austin, TX

handling of claims quickly. caliber of contractors, price of the contract

1 year ago

Reply from American Home Shield

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2023

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Verified Customer

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MARY Greenville, MS

Great customer service and friendly and reliable contractors.

1 year ago

Reply from American Home Shield

Hi Mary, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

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Verified Customer

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Colleen OConnor Uniontown, OH

I love my HVAC system upgrade. The technicians are friendly and helpful to me.

1 year ago

Reply from American Home Shield

Hi Colleen, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

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Verified Customer

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ROBIN Carrollton, TX

No hassle, replaced washing machine at today comparable prices.

1 year ago

Reply from American Home Shield

Hi Robin, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 30th, 2023

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Verified Customer

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Lisa Stockstill Houston, TX

Always there when I need them 😊. I feel safe with AHS by my side.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2023

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Verified Customer

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Tisha Self

You cannot understand customer service, and they are always willing to blame the contractor for miscommunication

1 year ago

Reply from American Home Shield

Hi Tisha, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 24th, 2023

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Verified Customer

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KAREN Greenville, SC

Responsive and usually able to help me when there’s a problem

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 27th, 2023

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Verified Customer

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GLENDA Southaven, MS

Associate was very timely and professional. Sent qualified company to fix problems.

1 year ago

Reply from American Home Shield

Hi Glenda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 24th, 2023

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Verified Customer

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DONALD Palmdale, CA

Great job. From call in to vendor arriving was less than an hour

1 year ago

Reply from American Home Shield

Hi Donald, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 24th, 2023

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Verified Customer

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CLAYTON Simpsonville, SC

I am very happy with the service and benefits. Professionalism is immaculate.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 27th, 2023

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Verified Customer

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Sandra Justice NC

I have used my warranty for my HVAC and also a leaking faucet. Great service.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 27th, 2023

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Verified Customer

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Julie Privette Vancouver, WA

Very easy to work with. Have used for three different items and their repairs.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 27th, 2023

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Verified Customer

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BRENDA Ashland, VA

The service was awesome! Th repair man was very good! He needs a raise!

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2023

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Verified Customer

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Jamar Goodman Philadelphia, PA

It's a great service well worth the money and at a good price.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

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Verified Customer

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Shanna Lee Duncan Salt Lake City, UT

They are always quick to respond. We have never has an issue with claims.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 22nd, 2023

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Verified Customer

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Mark Egbers Green Valley, AZ

They have always followed through and took care of every claim I made.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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Al Rubio Dallas, TX

Th e absolute quick professional response and solution to our AC problem

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

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Verified Customer

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Stefani Koda Fresno, CA

I love the customer service and the thorough follow up to make sure the customer is happy.

1 year ago

Reply from American Home Shield

Hi Stefani, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 22nd, 2023

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Verified Customer

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LINDSEY Louisville, KY

The lady that came to our house and did the repair was wonderful!

1 year ago

Reply from American Home Shield

Hi Lindsey, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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MARY LA

I times i used the companies you're contracted with have always had bad reviews. It took one companies to come out to finally figure it out and repair it properly.

1 year ago

Reply from American Home Shield

Hi Mary, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Please provide your AHS contract.

Mar. 22nd, 2023

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Verified Customer

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BRAD Buckeye, AZ

I appreciate how quickly my service request was taken car of.

1 year ago

Reply from American Home Shield

Hi Brad, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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Roxanne Cahill McKinleyville, CA

Process of making and completing a claim was super easy and fast.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 21st, 2023

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Verified Customer

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Morris Collins Tipton, OK

Representative was professional and took care of me 100% as expected!

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 21st, 2023

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Verified Customer

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LOLITA Searcy, AR

They were very patient with me on helping me get the best service possible.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 21st, 2023

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Verified Customer

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TERRY Austin, TX

Very trustworthy company with excellent customer service support!

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 21st, 2023

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Verified Customer

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Sarina Zimmerman Reno, NV

I had a great experience with American Home Shield. It was super quick!

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

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Verified Customer

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Joyce Toro Toms River, NJ

Disappointed with Sears repair service. Massive waste of time. Central Appliance was great.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

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Verified Customer

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Alex Gerbig Miami, FL

The issues was diagnosed and resolved super fast. No hold ups or hick-ups.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 16th, 2023

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Verified Customer

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HAMID San Antonio, TX

The A's were professional people. They arrived in time as agreed.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2023

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Verified Customer

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ROBERT Edgewater, MD

Easy to deal with and actually stand by with what they say they will do

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2023

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Verified Customer

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DARICE Phoenix, AZ

They handled the replacement of microwave very professionally

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

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Verified Customer

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THOMAS Staten Island, NY

A good service, brings value to ones home repair and maintenance needs.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2023

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Verified Customer

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BEVERLY Statesville, NC

AHS always answers my call immediately and takes care of the issue right away.

1 year ago

Reply from American Home Shield

Hi Beverly, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

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Verified Customer

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MICHAEL Pell City, AL

Very easy to work with. Timely repairs and professional service.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

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ROBERT Las Vegas, NV

The one company for the dishwasher was out four times and still leaking the company is integrity is the name

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 13th, 2023

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Christie Bagley OR

Simple to submit a claim, and contractor assignment has been great every time.

1 year ago

Reply from American Home Shield

Hi Christie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 10th, 2023

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HARVEY Abilene, TX

We did not like talking to someone who could not understand English, and if we cannot understand them to their accent.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 13th, 2023

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Rena Betts

I liked the American Home Shield gets a contractor so fast to come to our home

1 year ago

Reply from American Home Shield

Hi Rena, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Mar. 10th, 2023

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JOHNNY Downey, CA

The positive experience, the response time and the money I save.

1 year ago

Reply from American Home Shield

Hi Johnny, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 10th, 2023

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Alicia Meier Richmond, TX

Quick efficient service. Reasonable pricing, willing to work with customers.

1 year ago

Reply from American Home Shield

Hi Alicia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 10th, 2023

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GEORGE Reno, NV

Scheduling was short and on time, Rep was on scheduled time.

1 year ago

Reply from American Home Shield

Hi George, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 10th, 2023

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Chris Lara Maricopa, AZ

Easy to place tickets when your appliances go down, just takes a long time to get fixed (about 1 month average).

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 13th, 2023

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TERRY New Kensington, PA

Quick response to our problem. Always on time thank you so much. , Terry

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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