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American Home Shield Reviews

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8.8

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Frank Bell Markham, IL

The team was prompt and meticulous. I like the way they cleaned up afterwards

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 12th, 2023

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ANALICIA Fresno, CA

I like how quickly I received service and appliance was fixed

1 year ago

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Reply from American Home Shield

Hi Analicia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

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HEATHER Charlotte, NC

It's easy to request a service on-line and service is scheduled quickly.

1 year ago

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Reply from American Home Shield

Hi Heather, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

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Richard Chaplain Pflugerville, TX

Repairs are handled promptly and by professional service technicians.

1 year ago

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Reply from American Home Shield

Hi Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 11th, 2023

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Linda Collins NE

Prompt service calls. Both companies had very friendly representatives.

1 year ago

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Reply from American Home Shield

Hi Linda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 6th, 2023

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Janet Beck Lubbock, TX

Difficult to fulfill all the requirements to get a cash in lieu of.

1 year ago

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Reply from American Home Shield

Hi Janet,
Thank you for your feedback!

Apr. 6th, 2023

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CARL Elizabethtown, KY

Very awesome job from setting the appointment to the folks who did the work

1 year ago

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Reply from American Home Shield

Hi Carl, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 6th, 2023

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Ollie Elazier Washington, DC

Fast and speedy service along with friendly customer service.

1 year ago

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Reply from American Home Shield

Hi Ollie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 6th, 2023

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Ren Palmer Aurora, CO

All interaction where professional and service was provided as was promised

1 year ago

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Reply from American Home Shield

Hi Ren, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 5th, 2023

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CHARLES Montclair, CA

Promptness, professionalism, and friendliness of all involved.

1 year ago

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Reply from American Home Shield

Hi Charles, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 5th, 2023

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LEE Charlotte, NC

Claim was handled professionally and to a successful conclusion.

1 year ago

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Reply from American Home Shield

Hi Lee, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

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CHRISTINE Las Vegas, NV

It’s been over 3 months - my refrigerator/icemaker still not fixed. 2 different companies has been assigned and tried to fix the issue and still not fixed.

1 year ago

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Reply from American Home Shield

Hi Christine, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract number.

Apr. 5th, 2023

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Robyn Adkisson Heber Springs, AR

I took 2 different hvac guys to fix my furnace! The 2nd guy fixed it completely.

1 year ago

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Reply from American Home Shield

Hi Robyn, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

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JEANNE Laurel, MD

I appreciated the quick time frame and turnaround in completion.

1 year ago

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Reply from American Home Shield

Hi Jeanne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 5th, 2023

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Kurt Habelt Weymouth, MA

AHS and the technicians were very response and solved the problem. Thanks so much!

1 year ago

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Reply from American Home Shield

Hi Kurt, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 5th, 2023

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Denica Huffman AZ

We're quick sending ourlt a repair person and problem was fixed.

1 year ago

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Reply from American Home Shield

Hi Denica, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 5th, 2023

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GENILLE Topeka, KS

Everything they take care of it you just have to be there(home) or someone

1 year ago

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Reply from American Home Shield

Hi Genille, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

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Ryan Bell Omaha, NE

Love the support! AHS has saved me a lot of money on repairs!

1 year ago

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Reply from American Home Shield

Hi Ryan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

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CHRISTOPHER Denver, CO

We used service, had plumber come out, and he couldnot fix problem and said that American Home Shield would cal us to approve proper fix. Have never heard back from them.

1 year ago

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Reply from American Home Shield

Hi Christopher, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract number.

Apr. 5th, 2023

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Kim Jones Phoenix, AZ

I feel much safer knowing they stand for what is right for the homeowner.

1 year ago

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Reply from American Home Shield

Hi Kim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 4th, 2023

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Mamie Turner St Louis, MO

The technician explained what he was going to do in a timely manner.

1 year ago

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Reply from American Home Shield

Hi Mamie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 4th, 2023

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Jason Byrd Paris, AR

What they cover appears to be at the whim of your dispatch team. And good luck getting them to respond according to their self-imposed timeline!

1 year ago

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Reply from American Home Shield

Jason, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 31st, 2023

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JULIO Winter Garden, FL

Excellent service - qualified contractors - just appointments-

1 year ago

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Reply from American Home Shield

Hi Julio, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 30th, 2023

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Tiffany A. Indianapolis, IN

The ease of creating a ticket and how quickly it gets scheduled

1 year ago Edited May 15, 2023

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Reply from American Home Shield

Hi Tiffany, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

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Judith F. Tacoma, WA

AHS service has been impeccable. The repairs, so far, have been superior!

1 year ago

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Reply from American Home Shield

Hi Judith, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 30th, 2023

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Sidney Jackson Baltimore, MD

I am still waiting to get a quote on a bath tub replacement from the plumbers that addressed my problem on Friday, March 24.

1 year ago

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Reply from American Home Shield

Hi Sidney, Thank you for bringing this issue to our attention. I would be glad to speak with you to further assist. Please provide your AHS contract number.

Apr. 5th, 2023

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RONALD Tucson, AZ

Employees are Easy to work with. Highly recommend this Company!

1 year ago

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Reply from American Home Shield

Hi Ronald, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

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LISA Santa Rosa, CA

Great company very efficient do what they say they’re going to do

1 year ago

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Reply from American Home Shield

Hi Lisa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

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Sonia Aldrett Houston, TX

I liked how efficiently they managed to connect to the service in need.

1 year ago

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Reply from American Home Shield

Hi Sonia,
Your feedback to American Home Shield is more than appreciated! We strive to make every experience exceptional, and hope you continue to enjoy the coverage we provide!

Mar. 29th, 2023

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Gary Weber Corpus Christi, TX

Was kept informed regarding the contractor, the appointment, and his arrival.

1 year ago

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Reply from American Home Shield

Hi Gary, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 30th, 2023

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RAY Suwanee, GA

AHS responds very quickly to request with quality warranty service personnel.

1 year ago

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Reply from American Home Shield

Hi Ray, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 30th, 2023

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BARBARA Divide, CO

They are professional, courteous, helpful, and take care of business quickly.

1 year ago

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Reply from American Home Shield

Hi Barbara, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 30th, 2023

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kathy dahlstrom

Very professional and quick! A+++ highly recommend American home shield!

1 year ago

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Reply from American Home Shield

Hi Kathy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 30th, 2023

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james mcgrath Austin, TX

handling of claims quickly. caliber of contractors, price of the contract

1 year ago

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Reply from American Home Shield

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2023

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MARY Greenville, MS

Great customer service and friendly and reliable contractors.

1 year ago

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Reply from American Home Shield

Hi Mary, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

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Colleen OConnor Uniontown, OH

I love my HVAC system upgrade. The technicians are friendly and helpful to me.

1 year ago

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Reply from American Home Shield

Hi Colleen, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

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ROBIN Carrollton, TX

No hassle, replaced washing machine at today comparable prices.

1 year ago

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Reply from American Home Shield

Hi Robin, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 30th, 2023

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Lisa Stockstill Houston, TX

Always there when I need them 😊. I feel safe with AHS by my side.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2023

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Tisha Self

You cannot understand customer service, and they are always willing to blame the contractor for miscommunication

1 year ago

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Reply from American Home Shield

Hi Tisha, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 24th, 2023

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KAREN Greenville, SC

Responsive and usually able to help me when there’s a problem

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 27th, 2023

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GLENDA Southaven, MS

Associate was very timely and professional. Sent qualified company to fix problems.

1 year ago

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Reply from American Home Shield

Hi Glenda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 24th, 2023

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DONALD Palmdale, CA

Great job. From call in to vendor arriving was less than an hour

1 year ago

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Reply from American Home Shield

Hi Donald, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 24th, 2023

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CLAYTON Simpsonville, SC

I am very happy with the service and benefits. Professionalism is immaculate.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 27th, 2023

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Sandra Justice NC

I have used my warranty for my HVAC and also a leaking faucet. Great service.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 27th, 2023

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Julie Privette Vancouver, WA

Very easy to work with. Have used for three different items and their repairs.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 27th, 2023

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BRENDA Ashland, VA

The service was awesome! Th repair man was very good! He needs a raise!

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2023

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Jamar Goodman Philadelphia, PA

It's a great service well worth the money and at a good price.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

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Shanna Lee Duncan Salt Lake City, UT

They are always quick to respond. We have never has an issue with claims.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 22nd, 2023

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Mark Egbers Green Valley, AZ

They have always followed through and took care of every claim I made.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Al Rubio Dallas, TX

Th e absolute quick professional response and solution to our AC problem

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023