American Home Shield: Read 34,908 User Reviews From Real Homeowners

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Verified Customer

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Tim Rayburn Marion, NC

Timely and professional. Very knowledge about equipment.

4 years ago

Reply from American Home Shield

Hi Tim,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 16th, 2022

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Verified Customer

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Kathleen Bales Scottsdale, AZ

Very quick referral to high quality contractor.

4 years ago

Reply from American Home Shield

Hi Kathleen,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Deniz Gevrek Corpus Christi, TX

Quickly connected me with the electrician.

4 years ago

Reply from American Home Shield

Hi Deniz,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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CC

Great customer service and ownership. AHS does honor their contract unlike other companies who are irresponsible that refuse to honor their contract.

4 years ago Edited June 16, 2022

Reply from American Home Shield

Hi CC, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Jun. 20th, 2022

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Verified Customer

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Richard N Ericson Las Vegas, NV

Service employee was very knowledgeable'.

4 years ago

Reply from American Home Shield

Hi Richard, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Jun. 20th, 2022

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Verified Customer

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Angela Soldevilla Birmingham, AL

Always on time , they assist and do the job

4 years ago

Reply from American Home Shield

Hi Angela, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Jun. 20th, 2022

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Verified Customer

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Sondra Sarasota, FL

The phone representative understood exactly what I needed.

4 years ago

Reply from American Home Shield

Hi Sondra, We are pleased to service your home repairs and hope you continue to enjoy the customer service American Home Shield provides!

Jun. 21st, 2022

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Verified Customer

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Renee Shflet Brown District Heights, MD

Keep me updated and did my repair very time

4 years ago

Reply from American Home Shield

Hi Renee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 21st, 2022

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Verified Customer

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Brandon Melendez LA Mesa, CA

Because they make getting repairs simple and fast.

4 years ago

Reply from American Home Shield

Hi Brandon, We are pleased to service your home repairs and hope you continue to enjoy the customer service American Home Shield provides!

Jun. 21st, 2022

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Verified Customer

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Laura Moody Hutto, TX

Everything was handled quickly and resolved!

4 years ago

Reply from American Home Shield

Hi Laura,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Joyce Segundo San Antonio, TX

Joey - the AC man was very Quick & very professional

4 years ago

Reply from American Home Shield

Hi Joyce, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 21st, 2022

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Verified Customer

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Jean Pierre sabimpa Olathe, KS

Very nice job on time and very helpful company

4 years ago

Reply from American Home Shield

Hi Jean, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Jo-Ann crawford Jasper, GA

Professionalism! Always polite , and they listen!

4 years ago

Reply from American Home Shield

Hi Jo-Ann, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 21st, 2022

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Verified Customer

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Laura Azevedo Victorville, CA

Fast service with professional providers

4 years ago

Reply from American Home Shield

Hi Laura, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 21st, 2022

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Verified Customer

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Shelia M Smith Northfork, WV

My last work request was handled to my satisfaction.

4 years ago

Reply from American Home Shield

Hi Shelia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Jose Kingsland, GA

This time I have good service, Technician was on time

4 years ago

Reply from American Home Shield

Hi Jose, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 21st, 2022

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Verified Customer

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Markevious Antron White Snellville, GA

Fixed my dryer when it broke works great now

4 years ago

Reply from American Home Shield

Hi Markevious, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Clarence Taylor Ellenwood, GA

Love the immediate response for service calls

4 years ago

Reply from American Home Shield

Hi Clarence,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Manuel Alpharetta, GA

Fast and efficient. Tech fixed repairs in timely fashion

4 years ago

Reply from American Home Shield

Hi Manuel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 21st, 2022

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Verified Customer

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EDWARD COUGHLIN Wilmington, NC

the tech sent was excellent and professional

4 years ago

Reply from American Home Shield

Hi Edward, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 21st, 2022

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Verified Customer

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Jennifer Gray New Orleans, LA

Quick appt time, use quality technicians/companies

4 years ago

Reply from American Home Shield

Hi Jennifer,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Kenneth Wright Pearland, TX

Great, timely response to requests for services.

4 years ago

Reply from American Home Shield

Hi Kenneth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 21st, 2022

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Verified Customer

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Philip Nadan Merrick, NY

Fixed my issue in a reasonable amount of time as promised

4 years ago

Reply from American Home Shield

Hi Philip,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Dan Rudolph Independence, KY

They took care of the problem in 48 Hours

4 years ago

Reply from American Home Shield

Hi Dan,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Victoria J Campo Ferrum, VA

Our issue was resolved in a timely matter.

4 years ago

Reply from American Home Shield

Hi Victoria,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Greg Minneapolis, MN

They offer great service and value for the price.

4 years ago

Reply from American Home Shield

Hi Greg, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Debbie Bishop. For my mom Sybil King. Elton, PA

Always professional and contractors are excellent.

4 years ago

Reply from American Home Shield

Hi Debbie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 21st, 2022

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Verified Customer

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Deborah D Robinson Martinez, CA

The service was excellent and the response time was good.

4 years ago

Reply from American Home Shield

Hi Deborah, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 21st, 2022

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Verified Customer

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Rhonda Wilkins Othello, WA

On time. Knowledgeable, courteous service person

4 years ago

Reply from American Home Shield

Hi Rhonda, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Jerry Houston Hemet, CA

They provide prompt professional service

4 years ago

Reply from American Home Shield

Hi Jerry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 16th, 2022

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Verified Customer

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C Holbert Sun City, CA

He call & was on time. Did the repair. Professional

4 years ago

Reply from American Home Shield

Hi C, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 21st, 2022

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Verified Customer

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Tammy Sarasota, FL

Easy to work with and repair coverage really good.

4 years ago

Reply from American Home Shield

Hi Tammy, We appreciate your feedback and hope you continue to enjoy American Home Shield and the coverage we provide!

Jun. 21st, 2022

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Verified Customer

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Jim King Henderson, NV

Tech knew what he was doing completed the work fast.

4 years ago

Reply from American Home Shield

Hi Jim, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Earlyn Jordon Fayetteville, NC

Quick response to my request. Expert repairman

4 years ago

Reply from American Home Shield

Hi Earlyn,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Lee Ann Stout Irving, TX

Our first time using the service. It was a simple process.

4 years ago

Reply from American Home Shield

Hi Lee Ann, We are pleased to service your home repairs and hope you continue to enjoy the customer service American Home Shield provides!

Jun. 21st, 2022

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Verified Customer

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ANGELO DICKENS JD Las Vegas, NV

Excellent customer service. Professional

4 years ago

Reply from American Home Shield

Hi Angelo,

Jun. 21st, 2022

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Verified Customer

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John Koncewicz Atwater, CA

EVERYTHING IS EASY AND THE PEOPLE ARE GREAT

4 years ago

Reply from American Home Shield

Hi John, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Robert Jones Euless, TX

Last few times tech was late or changed schedule at last minute.

4 years ago

Reply from American Home Shield

Hi Robert, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 31st, 2022

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Verified Customer

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James Murphy Smyrna, DE

They will replace items when needed but I do think they waste time and money.

4 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 13th, 2022

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Verified Customer

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Graciela Lopez Katy, TX

Because for the most part we have had positive experiences with their service.

4 years ago

Reply from American Home Shield

Graciela, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jun. 7th, 2023

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Verified Customer

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Kazuyo Matsumoto San Jose, CA

Iam satisfied with the work of the polite service

4 years ago

Reply from American Home Shield

Hi Kazuyo, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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david tatum Pampa, TX

quick and easy to use. The $85 dollar fee is great.

4 years ago

Reply from American Home Shield

Hi David,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 21st, 2022

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Verified Customer

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Deborah Bailey Virginia Beach, VA

Arrived early, fixed problem with the air conditioning unit

4 years ago

Reply from American Home Shield

Hi Deborah, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain the excellent standard of service to our customers.

Jun. 21st, 2022

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Verified Customer

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Jim Cookstown, NJ

Great service easy repair 10/10 would call again.

4 years ago

Reply from American Home Shield

Hi Jim, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Kathryn Russell Yakima, WA

They responded immediately when we had an issue.

4 years ago

Reply from American Home Shield

Hi Kathryn, We are pleased to service your home repairs and hope you continue to enjoy the customer service American Home Shield provides!

Jun. 21st, 2022

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Verified Customer

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Oscar Sabedra Corpus Christi, TX

We haven't had an issues with our service plan.

4 years ago

Reply from American Home Shield

Hi Oscar, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Daniel Lynds Albuquerque, NM

Prompt and clear with good feedback and updates.

4 years ago

Reply from American Home Shield

Hi Daniel,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 16th, 2022

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Verified Customer

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Roy C Johnson Cedar Hill, TX

I have never had a bad experience with AHS

4 years ago

Reply from American Home Shield

Hi Roy, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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JOSEFINO BOTE Glendale, CA

I paid for the part that need to be replaced, except for this the service was okay.

4 years ago

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Verified Customer

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Jose Lopez Harrisburg, PA

I gave AHS this low rating due to my Poor handling of my central air service request.

4 years ago

American Home Shield Reviews