American Home Shield: Read 34,908 User Reviews From Real Homeowners

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Verified Customer

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Jeanita Slaton Denham Springs, LA

Always reliable vendors sent to the house

4 years ago

Reply from American Home Shield

Hi Jeanita, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 16th, 2022

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Verified Customer

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Lamont Hargrove Virginia Beach, VA

They have Always resolved my problems without delay

4 years ago

Reply from American Home Shield

Hi Lamont, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 15th, 2022

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Verified Customer

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Denise Herculaneum, MO

Fast & reliable each time I've contacted them

4 years ago

Reply from American Home Shield

Hi Denise, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 14th, 2022

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Verified Customer

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Elmo D. Polite Augusta, GA

Always provide the best way to get things done

4 years ago

Reply from American Home Shield

Hi Elmo, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 16th, 2022

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Verified Customer

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Nancy Miccosukee Cpo, FL

Easy and convenient to have repairs done.

4 years ago

Reply from American Home Shield

Hi Nancy, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 16th, 2022

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Verified Customer

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Sharon Fort Washington, MD

No problem contacting and getting responses

4 years ago

Reply from American Home Shield

Hi Sharon, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 16th, 2022

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Verified Customer

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Patricia E Wilkerson Lake Worth, FL

Very professional, polite and considerate.

4 years ago

Reply from American Home Shield

Hi Patricia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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Verified Customer

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M Cole Wilmington, NC

Prompt service, very good service people scheduled.

4 years ago

Reply from American Home Shield

Hi M, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 14th, 2022

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Verified Customer

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Edgard Gousse Jr Covington, GA

Service scheduled is reliable and satisfactory

4 years ago

Reply from American Home Shield

Hi Edgard, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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Verified Customer

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Melissa Riggs Martinsburg, WV

Everything was handled efficiently and in a timely manor.

4 years ago

Reply from American Home Shield

Hi Melissa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Verified Customer

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Constance Engler San Bruno, CA

Dependable, convenient, I believe good quality work

4 years ago

Reply from American Home Shield

Hi Constance, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 16th, 2022

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Verified Customer

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Lisa Yeager San Antonio, TX

Contractor was great. Rapid scheduling and on time.

4 years ago

Reply from American Home Shield

Hi Lisa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Verified Customer

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Chinee Estrella Chula Vista, CA

Very good service in the repair of my papliances

4 years ago

Reply from American Home Shield

Hi Chinee, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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Verified Customer

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James Cloman Canton, MS

excellent response time and good contract referrals

4 years ago

Reply from American Home Shield

Hi James, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 9th, 2022

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Verified Customer

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Nathalie Williamson Lithonia, GA

They were on time and fixed by garbage disposal in no time

4 years ago

Reply from American Home Shield

Hi Nathalie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Verified Customer

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Marian Hoag Jacksonville, FL

Always helpful in me getting the service I need

4 years ago

Reply from American Home Shield

Hi Marian, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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Verified Customer

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Elena Garcia Miami, FL

Professional, courteous and knowledgeable service

4 years ago

Reply from American Home Shield

Hi Elena, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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Verified Customer

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Shane Paulus Wichita, KS

They have taken care of my 2 claims very efficiently

4 years ago

Reply from American Home Shield

Hi Shane, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Verified Customer

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Ilene Frank Elk Grove, CA

Professional, easy to talk to and hard working.

4 years ago

Reply from American Home Shield

Hi Ilene, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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Verified Customer

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Ernesto Santiago Valrico, FL

Everything was done fast and on time the first time

4 years ago

Reply from American Home Shield

Hi Ernesto, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Verified Customer

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Yolanda Ogburn Columbus, OH

Coverage, timelines, great customer service

4 years ago

Reply from American Home Shield

Hi Yolanda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Verified Customer

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Thomas W Smalling Neosho, MO

The repair agent was very professional and courteous.

4 years ago

Reply from American Home Shield

Hi Thomas, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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Verified Customer

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Fadwa khadra Lafayette, IN

Great customer service and fast repair service

4 years ago

Reply from American Home Shield

Hi Fadwa, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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Verified Customer

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Bunny S Vullo Myrtle Beach, SC

Quick response. The most important aspect of all.

4 years ago

Reply from American Home Shield

Hi Bunny, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Verified Customer

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Renee Mans Clayton, NC

Service was prompt, professional and efficient.

4 years ago

Reply from American Home Shield

Hi Renee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Verified Customer

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Jennifer Scott Muskegon, MI

Reliable. Quick. Saved my ass after buying my first home.

4 years ago

Reply from American Home Shield

Hi Jennifer, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Verified Customer

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Cheina Esa Corsicana, TX

Because they are fast and always get done on tome

4 years ago

Reply from American Home Shield

Hi Cheina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 15th, 2022

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Verified Customer

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James Michael Varner Mannford, OK

very professional and has done a great job for us

4 years ago

Reply from American Home Shield

Hi James, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022

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Verified Customer

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Amanda M Long West Des Moines, IA

Less than helpful with plumbing issues. Give up contacting them any further eith these issues.

4 years ago

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Verified Customer

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Jeff Brown Saint Joseph, MO

Our appliance was replaced but the assigned technician refused to install it.

4 years ago

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Verified Customer

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Sharon Hathcock Naples, FL

Have been able to resolve the issues even though sometimes not very timely

4 years ago

Reply from American Home Shield

Hi Sharon, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 25th, 2023

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Verified Customer

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Andre M Bell Dolton, IL

They are very Courteous with You & Prompted to get a contractor to service you

4 years ago

Reply from American Home Shield

Hi Andre, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 30th, 2022

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Verified Customer

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Herbert Pishion Christmas Valley, OR

it took to long to get service but they were very good about everything else

4 years ago

Reply from American Home Shield

Hi Herbert, Thank you for your feedback! We hope you continue to enjoy American Home Shield.

Jul. 31st, 2022

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Verified Customer

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Tanisha Stith Accokeek, MD

The Customer service is not helpful and the services In total are too expensive.

4 years ago

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Verified Customer

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Chris Aldrete San Antonio, TX

Good service on pool work and other appliances. Very bad experiences on A/C repair

4 years ago

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Verified Customer

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Marla Tooele, UT

They dont explain things well and have people read scripts who cant answer questions

4 years ago

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Verified Customer

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Felicia Stubbs Southaven, MS

I requested services on yesterday and received this email and today I can't login and they can't find an account with my email attached to it

4 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jun. 10th, 2022

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Verified Customer

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Leslie A West Corona, CA

The lady that's working on my file sounded as if she was really going to help me. Went south real fast. Playing word games

4 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Jun. 13th, 2022

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Verified Customer

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Sandra huerta San Antonio, TX

I have not yet had my ac done and it seems I'm paying a lot out of my pocket to pay ac guy and u guys should pay cause I pay every month

4 years ago

Reply from American Home Shield

Hi Sandra, Thank you for bringing your most recent experience to our attention. I would be glad to speak with you to discuss the issues that occurred. Please provide your AHS contract number or property address.

Jun. 10th, 2022

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Verified Customer

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Christopher M Goze Woodbridge, VA

Problem resolution. I had to go round and round with them to get my problem resolved. In the end had to pay another service fee.

4 years ago

Reply from American Home Shield

Hi Christopher,
Thank you for sharing your AHS experience with us. I would be glad to speak with you to reach a resolution.

Jun. 14th, 2022

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Verified Customer

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Sajma Softic Plano, TX

Fast and quick service handled everything professionally

4 years ago

Reply from American Home Shield

Hi Sajma, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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Christopher Garland, TX

Nice job, prompt reply, on time, neat work,keep it up.

4 years ago

Reply from American Home Shield

Hi Christopher, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Verified Customer

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Yvonne rigopoulos Spotsylvania, VA

Prompt and helpful. Always takes care of problem

4 years ago

Reply from American Home Shield

Hi Yvonne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Verified Customer

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Anthony Canecchia Chandler, AZ

Serviceman was prepared, professional and courteous

4 years ago

Reply from American Home Shield

Hi Anthony, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Verified Customer

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C Holdren Quinlan, TX

Always friendly, prompt service. Thank you

4 years ago

Reply from American Home Shield

Hi C Holdren, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Verified Customer

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aimee Gig Harbor, WA

Extremely quick response nd great contractors!

4 years ago

Reply from American Home Shield

Hi Aimee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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Bradley Owen Sparks Penn Valley, CA

Easy to get appointment, fast, and great service

4 years ago

Reply from American Home Shield

Hi Bradely, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 7th, 2022

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Verified Customer

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Flora Figueroa-Alvarado Haines City, FL

They were able to solve my issue with professionalism

4 years ago

Reply from American Home Shield

Hi Flora,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Verified Customer

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Isma Henry Rowlett, TX

My experience was positive, and everything went smoothly.

4 years ago

Reply from American Home Shield

Hi Isma, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Patricia Stuhlman

Response to call prompt scheduling and follow up

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Patricia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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