American Home Shield: Read 34,908 User Reviews From Real Homeowners

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Verified Customer

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Amy Adams Wichita Falls, TX

My problem was taken care of quickly and professionally

4 years ago

Reply from American Home Shield

Hi Amy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Verified Customer

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Natalie Stewart Birmingham, AL

Always responds quickly to get our repairs completed.

4 years ago

Reply from American Home Shield

Hi Natalie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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Amal ashkar Alsip, IL

Professional got the job done in a short time

4 years ago

Reply from American Home Shield

Hi Amal, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Verified Customer

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Barbara A Radosky Minneola, FL

Jose was very professional and knowledgeable.

4 years ago

Reply from American Home Shield

Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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daniel barry Cedar Park, TX

I had a water heater leak and the resonded within one day

4 years ago

Reply from American Home Shield

Hi Daniel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Verified Customer

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Loisey Stevens Shreveport, LA

Because they were on time and did excellent work

4 years ago

Reply from American Home Shield

Hi Loisey, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 7th, 2022

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Verified Customer

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William Orsburn Houston, TX

Fast action re: my problem & professional

4 years ago

Reply from American Home Shield

Hi William, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Verified Customer

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Ramona Jenson Dover, DE

They were Professional from the beginning to the end

4 years ago

Reply from American Home Shield

Hi Ramona, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Ilka M Witt Pompano Beach, FL

Great coverage and amazing customer service

4 years ago

Reply from American Home Shield

Hi Iika, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Verified Customer

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Brandy Johnston Roanoke, TX

They have responded quickly every time I have reached out.

4 years ago

Reply from American Home Shield

Hi Brandy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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Barb Joyner Rockton, IL

Technician was very prompt and did a great job

4 years ago

Reply from American Home Shield

Hi Barb, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Jose Vidales Indianapolis, IN

Quick response , website is very customer friendly

4 years ago

Reply from American Home Shield

Hi Jose, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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David Unsworth Lakeland, FL

Made a call and they had someone out early this next day.

4 years ago

Reply from American Home Shield

Hi David, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Verified Customer

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Lillian Johannessen Honolulu, HI

Excellent help and personal contact. Fast service.

4 years ago

Reply from American Home Shield

Hi Lillian, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 7th, 2022

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Verified Customer

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Antoinette Turner Bowie, MD

AHS works hard to make sure the work gets done

4 years ago

Reply from American Home Shield

Hi Antoinette, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Michael Ogburn Sugar Land, TX

Provided prompt response with referral to contractors

4 years ago

Reply from American Home Shield

Hi Michael, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Joseph Bansuelo Cedar Hill, TX

Professional contractors, good service and job gets done

4 years ago

Reply from American Home Shield

Hi Joseph, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Jose Moreno Garland, TX

Because they are very professional and respectful.

4 years ago

Reply from American Home Shield

Hi Jose, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Celeste Doppel cavert Savannah, GA

American home shield reps are Polite, responsive, caring

4 years ago

Reply from American Home Shield

Hi Celeste, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Kecia Merrick-Ross Upper Marlboro, MD

Convenient scheduling and easy to use website.

4 years ago

Reply from American Home Shield

Hi Kecia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Verified Customer

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Hadi Rabbani West Bloomfield, MI

Professionals, timelines, and responsive.

4 years ago

Reply from American Home Shield

Hi Hadi, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Verified Customer

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Rick Lambert Centerville, TN

Professionalism, integrity and perseverance

4 years ago

Reply from American Home Shield

Hi Rick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Trudy companik Sarasota, FL

The response was good, polite and timely

4 years ago

Reply from American Home Shield

Hi Trudy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Verified Customer

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Craig F Posey Port Orange, FL

Replace oven quickly. Have used company for over 5 years

4 years ago

Reply from American Home Shield

Hi Craig, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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Jane Shelby, NC

Timeliness; professionalism; excellent service

4 years ago

Reply from American Home Shield

Hi Jane, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Verified Customer

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Cathy Bory Clay, NY

They responded quickly and were very professional

4 years ago

Reply from American Home Shield

Hi Cathy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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MIKE SIMS Pflugerville, TX

Brian D did an outstanding job and was very professional.

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Mike, We appreciate your feedback and hope you continue to enjoy the technicians American Home Shield provides!

Jun. 7th, 2022

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Verified Customer

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Ed Hiscock Springfield, MO

Service provider was Fast and knowledgeable.

4 years ago

Reply from American Home Shield

Hi Ed, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 7th, 2022

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Verified Customer

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Ramon Vazquez Orlando, FL

Quick response and quick problem solving

4 years ago

Reply from American Home Shield

Hi Ramon, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.,

Jun. 3rd, 2022

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Verified Customer

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Linda Whitney Marana, AZ

Timely and sent excellent repairmen. Service was excellent.

4 years ago

Reply from American Home Shield

Hi Linda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Verified Customer

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Latasha Neshie Mealy Leesville, LA

They worked effortlessly to get my new unit

4 years ago

Reply from American Home Shield

Hi Latasha, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Kenneth Toffel Winston-Salem, NC

Problems get taken care of quickly and fully!

4 years ago

Reply from American Home Shield

Hi Kenneth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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Verified Customer

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Vincent Rose Topping, VA

Rapid response. Friendly efficient provider.

4 years ago

Reply from American Home Shield

Hi Vincent, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Verified Customer

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ruth zung Tampa, FL

Very easy to schedule appointments. Website clear.

4 years ago

Reply from American Home Shield

Hi Ruth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Verified Customer

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Linda Richardson Lake Mary, FL

The tech was very knowledgeable and solved the problem

4 years ago

Reply from American Home Shield

Hi Linda, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Anne Annapolis, MD

I found them to be reliable, professional an

4 years ago

Reply from American Home Shield

Hi Anne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Gretchen Tampa, FL

Prompt service. Knowledgeable and polite service people.

4 years ago

Reply from American Home Shield

Hi Gretchen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Renee Hernandez Hollywood, FL

Fast service and always gets the job done!

4 years ago

Reply from American Home Shield

Hi Renee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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.j richardson Chicago, IL

they fix my problem and gave me fund to buy a double oven

4 years ago

Reply from American Home Shield

Hi J, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 7th, 2022

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Verified Customer

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Ted Stevens Douglasville, GA

Your contractors were very helpful, but parts were hard to get.

4 years ago

Reply from American Home Shield

Thanks for sharing your experience and letting us know everything worked out fine for you.

Jun. 7th, 2022

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Verified Customer

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Joy Columbia, MO

I've had two claims. The first was never resolved. The second was great.

4 years ago

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Verified Customer

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Bruce Bonner Tuscaloosa, AL

They are about getting your problem solve as soon as as possible.

4 years ago

Reply from American Home Shield

Thanks for sharing your experience and letting us know everything worked out fine for you.

Jun. 7th, 2022

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Verified Customer

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Roger Johle Belton, TX

Prompt service but problem was misdiagnosed on initial visit.

4 years ago

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Verified Customer

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Stejo Valrico, FL

Contractors who can work quickly.otherwise everything was ok

4 years ago

Reply from American Home Shield

Thanks for sharing your experience and letting us know everything worked out fine for you.

Jun. 7th, 2022

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Verified Customer

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Marisa Cantu Rock Island, IL

Time for repair is taking a long time. However I have been updated.

4 years ago

Reply from American Home Shield

Hi Marisa, Thank you for your feedback! We hope you continue to enjoy American Home Shield.

Jul. 31st, 2022

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Verified Customer

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Crystal Prevo Birmingham, AL

They have a great turnaround time and get a technician out immediately

4 years ago

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Verified Customer

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Brenda Tucker San Antonio, TX

They resolved my problem in a timely way.

4 years ago

Reply from American Home Shield

Hi Brenda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Verified Customer

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Jennifer Crosby Bessemer, AL

Our repairman was skilled and efficient.

4 years ago

Reply from American Home Shield

Hi Jennifer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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Verified Customer

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jackie Crossville, TN

Our problem was fixed quickly and professionally

4 years ago

Reply from American Home Shield

Hi Jackie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Verified Customer

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Marge schueler Simpsonville, SC

Technician was professional, on time, knowledgeable

4 years ago

Reply from American Home Shield

Hi Marge, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 7th, 2022

American Home Shield Reviews