American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Verified Customer

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Stephen Williams Jr Dover, DE

They were fast and keep me informed on all activity

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Meg Witten Decatur, AL

Fast action and courteous interaction with customers

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Verified Customer

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Bushra Atisha Commerce Township, MI

Easy making appointments and problem solvers

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Belinda & Kevin Indianapolis, IN

Very knowledgeable efficient what else do you want

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Scott Blazer South Berwick, ME

I have renewed my contact but I keep getting solicitations to sign up. Please stop sending those

3 years ago

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Verified Customer

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ALEXANDER STRONG Reno, NV

It has been 3 weeks and there is no spare part for my microwave oven. No solution in sight.

3 years ago

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Verified Customer

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Karla Gray Saint Louis, MO

Rates too high, service companies limited and hard to contact, given bad info regarding what it's covered

3 years ago

Reply from American Home Shield

Hi Karla, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.

Jul. 1st, 2022

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Verified Customer

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Stacey Walsh Midlothian, VA

Company that gave estimate for AC replacement was very high. Went with another company without using f AHS

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jul. 1st, 2022

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Verified Customer

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toni katz San Antonio, TX

everything was fine til i had a large ac problem--then they wanted to cheap out.

3 years ago

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Verified Customer

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Sade Aarons Savannah, GA

They only have one A/C contractor in my area, my house got to 84 degrees today with a child

3 years ago

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Verified Customer

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Patricia Hickey Springfield, PA

I have had to make many calls each time I have had an issue and I have had many promises to give me a call back and have not received the call backs.

3 years ago

Reply from American Home Shield

Hi Patricia, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.

Jul. 1st, 2022

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Verified Customer

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A.Ali Atlanta, GA

AHS need to do a better job of vetting their sub- contractors. Also there agents need to be able to speak and understand English.

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Jul. 5th, 2022

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Verified Customer

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Joe kern

When I need there help, it may tale a week before the specialist comes out to my place, but they fix the broken part that day..

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Joe,Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.

Jul. 5th, 2022

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Verified Customer

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MIDNITE RIDER Philadelphia, PA

Very professional and showed up on time.

3 years ago

Reply from American Home Shield

Hi Midnite, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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Barbara Hayes Portsmouth, VA

Always readily responsive to my service requests.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Betty M Carpenter Freeport, FL

The garage repairman was efficient and professional.

3 years ago

Reply from American Home Shield

Hi Betty, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 30th, 2022

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Verified Customer

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Jeff Kaufman Houston, TX

They fixed the problem and did so in a timely manner

3 years ago

Reply from American Home Shield

Hi Jeff, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 30th, 2022

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Verified Customer

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Ethan Ahmadi Spring, TX

Did everything I expected them to do for repairs of my AC

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Cori Rae Carter Athens, TX

Prompt, professional service... Great job

3 years ago

Reply from American Home Shield

Hi Cori, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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Luther McCaskill Austell, GA

Prompt appointment and taking care of issue

3 years ago

Reply from American Home Shield

Hi Luther, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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Nick West Plains, MO

Fast and easy service, completely replaced HVAC system

3 years ago

Reply from American Home Shield

Hi Nick, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

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Verified Customer

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Ronald Hampton Dayton, OH

Always prompt, courteous, extremely efficient!

3 years ago

Reply from American Home Shield

Hi Ronald, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 30th, 2022

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Verified Customer

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Mariann Johnston Austin, TX

got a service company within a couple of hours for me

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 30th, 2022

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Verified Customer

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Terri Emmons Chico, CA

The plumber that came was very professional, prompt

3 years ago

Reply from American Home Shield

Hi Terri, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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Gail Moline, IL

It was quick and easy and very courteous and professional!

3 years ago

Reply from American Home Shield

Hi Gail, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 30th, 2022

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Verified Customer

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Adam Marshall Sugar Grove, IL

Things seemed to happen very quickly after the initial call

3 years ago

Reply from American Home Shield

Hi Adam, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 29th, 2022

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Verified Customer

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Brenda Saint Augustine, FL

Always get us a good company to help us.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 30th, 2022

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Verified Customer

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Ruth Fortino Philadelphia, PA

Always fast service with AHS, and always good companies

3 years ago

Reply from American Home Shield

Hi Ruth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Brandon Sturrock Nederland, TX

I've had nothing but a great experience with them so far.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Cindy Fischer Santa Rosa, CA

Timely in response.qualified professional repaired problem

3 years ago

Reply from American Home Shield

Hi Cindy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 30th, 2022

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Verified Customer

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Margaret Hillsville, VA

Exceptional service and resolution management.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 30th, 2022

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Verified Customer

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Leon M Ember

My Experience has not been good. The quality of contractors they send out or not the best. Had a contractor come out the other day to attempt to fix my microwave and they did a poor job I never did fix anything.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Leon, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 29th, 2022

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Verified Customer

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Jan Ratliff Las Vegas, NV

they were able to get service for my AC the next day

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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Verified Customer

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Lloyd Las Vegas, NV

I am very happy with AHS they do a great job

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 30th, 2022

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Verified Customer

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Cary Hodshon Winston-Salem, NC

Professional and on time. Fixed the problem quickly.

3 years ago

Reply from American Home Shield

Hi Cary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 30th, 2022

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Verified Customer

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Elvis Wilson Spring Branch, TX

Prompt response and professional service from Vendor A&E

3 years ago

Reply from American Home Shield

Hi Elvis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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Vicki Cornner- Bryant Gardendale, AL

Great work while the experience at my home

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 30th, 2022

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Verified Customer

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Daniel Rothenhoefer Mascoutah, IL

It was an easy process to get my item fixed

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 30th, 2022

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Verified Customer

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GILBERT L LOPEZ Kennewick, WA

Quality products, fast delivery and good communications.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 30th, 2022

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Verified Customer

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Rajesh Rangnekar San Jose, CA

Prompt assignment and thorough support for repairs.

3 years ago

Reply from American Home Shield

Hi Rajesh, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Karon S Walkner San Angelo, TX

Great service! Thanks for prompt resolution

3 years ago

Reply from American Home Shield

Hi Karon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Beverly Dozier

They usually respond quickly and get a company to you as soon as possible.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Beverly, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 29th, 2022

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Verified Customer

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B. Koroma Humble, TX

Service was quick, professional & efficient

3 years ago

Reply from American Home Shield

Hi B, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 30th, 2022

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Verified Customer

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Dorcas Horn Bessemer, AL

Speedy response, excellent customer service

3 years ago

Reply from American Home Shield

Hi Dorcas, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Jul. 27th, 2022

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Verified Customer

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Catherine Sporer Lake Villa, IL

Excellent appliance repair services. Dependable

3 years ago

Reply from American Home Shield

Hi Catherine, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 29th, 2022

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Verified Customer

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Robert Rouse College Park, MD

Repair person came quickly and resolved the problem quickly

3 years ago

Reply from American Home Shield

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 29th, 2022

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Verified Customer

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Oswald. claxton Akron, OH

It was quick and our outstanding job love it

3 years ago

Reply from American Home Shield

Hi Oswald, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 29th, 2022

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Verified Customer

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Susan Mayer Watsonville, CA

Prompt, attentive and completed the repair in one trip.

3 years ago

Reply from American Home Shield

Hi Susan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Gail P Osbourn Bella Vista, AR

Back office was friendly, professional, and efficient.

3 years ago

Reply from American Home Shield

Hi Gail, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 30th, 2022

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Verified Customer

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Bonnie Parham Petersburg, VA

Professional always listening to what I say.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 30th, 2022

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