American Home Shield: Read 34,908 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Lynn Towson, MD

Have always sent well qualified companies to make repairs

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Lorna J Thompson Upper Marlboro, MD

The technician was professional and know his job

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Warra Richmond, VA

easy to work, offered resolution to an apuance issue.

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

george l grubbs Las Vegas, NV

Fast and reliable service. Great customer service.

4 years ago

Reply from American Home Shield

Hi George, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Michael Crossley Mc Louth, KS

Ordinarily prompt with assigning a service request

4 years ago

Reply from American Home Shield

Hi Michael, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Sally Smith Bristol, VA

Things are taken care of in a timely manner

4 years ago

Reply from American Home Shield

Hi Sally, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Nicholas Franco Williams Little Rock, AR

excellent service and attention to detail

4 years ago

Reply from American Home Shield

Hi Nicholas, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Sharmistha Fremont, CA

American Home Shield solve my problem in one phone call.

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Gudrun King Piedmont, AL

Very prompt,every thing was exactly as advertised.

4 years ago

Reply from American Home Shield

Hi Gudrun, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

wali lodin Fairfield, CA

on time and found the problem in less time

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Patricia ROGOFF Lawton, OK

Anytime I call I always get my questions answered

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Bruce Littles Decatur, GA

Because they do a great job handling my issues

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Efrain Garcia Austin, TX

I got what I expected prompt courteous service.

4 years ago

Reply from American Home Shield

Hi Efrain, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Brad schmitt Smithville, TN

Good price to get things fixed in the house

4 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

REUBEN Lehigh Acres, FL

Excellent service and faster professional solution

4 years ago

Reply from American Home Shield

Hi Reuben, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Christine Fortune Stone Mountain, GA

Professionalism and topnotch problem solving

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Cassandra Hudspeth Maryland Heights, MO

They have been so helpful to us since buying our home.

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Linda Garthe Waco, TX

Prompt service. Company used was very efficient.

4 years ago

Reply from American Home Shield

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Bobby Tanner Austin, AR

Very quick and professional response to my repair needs!

4 years ago

Reply from American Home Shield

Hi Bobby, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Mary Shelton Gretna, NE

Are timely, professional and job well done

4 years ago

Reply from American Home Shield

Hi Mary, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Jacqualyn Lindsay Gulfport, MS

Make the call and they take care of issue immediately

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

LaValle Vita Las Vegas, NV

Everything done quickly and professionally

4 years ago

Reply from American Home Shield

Hi LaValle, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Thomas G. Sullivan Austin, TX

Have had great service and have used AHS for several years

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Na

Have used 3 times without a problem or concern.

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Amee Ashba Conroe, TX

American Home Shield is very quick to respond.

4 years ago

Reply from American Home Shield

Hi Amee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Billy W Jones College Station, TX

They are great, on time and they did a good job.

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

Mig Austin, TX

Accessibility and communication and fallow through.

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star

William Thurston Washington, DC

Excellent service and very knowledgable staff

4 years ago

Reply from American Home Shield

Hi William, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star

Leah Rivera Lubbock, TX

Their response is quick and no hassle with claims.

4 years ago

Reply from American Home Shield

Hi Leah, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

check_circle

Verified Customer

star star star star star_border

Ruth Young Metairie, LA

Mostly able to alleviate the problem within one are two business days.

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Linda Somerset, WI

Very nice tech, but wish they could give a better time window

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Kathy Williams Gardena, CA

Service was good replacement items seems a lot cheaper than what I had

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Ron Black River Falls, WI

Good service, sometimes slow in getting replacement appliances.

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Kristinia Gregory Virginia Beach, VA

We have had great treatment from all of the companies we have worked with.

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Bart Thomas Savino Loxahatchee, FL

Easy scheduling and fast response. Issues with well water repair time.

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star_border

DaNene Neff New Haven, IN

Quick response and the companies that come to service my issue have been good.

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Warren Leet Erie, PA

Timely repair most of the time; always timely last two years

4 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 30th, 2022

check_circle

Verified Customer

star star star star star_border

Robert McConnell Surprise, AZ

helped us getting home ready to sell with needed repairs/replacements...

4 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 30th, 2022

check_circle

Verified Customer

star star star star star_border

Laura Mann Omaha, NE

Technicians are assigned quickly but issues are not always resolved quickly.

4 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 30th, 2022

check_circle

Verified Customer

star star star star_border star_border

Brent Dickinson Verdigris, OK

The problem has yet to be resolved and I am awaiting a second request for the same issue

4 years ago

check_circle

Verified Customer

star star star star_border star_border

RitaChaney Corona, CA

the repair businesses are 50 miles away. always get an app a week after calling

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Orin C Mcgee Mangum, OK

Good for appliances I'm going on a month now with no AC though that's unacceptable

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Ron bass Southlake, TX

Repair process is slow, prices keep going up with less service, considering canceling

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Noemi Vazquez Calipatria, CA

Attention is good. but the contractors they have for the services do not meet the standards.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Shannon Biloxi, MS

Customer service is not helpful. I had to call fir 5 months to resolve a billing issue.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Dadria Stafford, VA

Everything broken is not covered. Pay 75 to come out to having to pay a contractor more.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Anthony Glendale, AZ

They are hard to understand And they don't have all the answers when you need them

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Van Robinson Lawton, OK

It's taken months for repairs, contractors quit and leave the ccustomer's helpless

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Gale Clark Woodstock, MD

We ended paying a plumber out of our pocket to fix the things that the plumber you sent messed up.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Anita Brooks Olive Branch, MS

they did not notify me about the renewal of my contract and they increase my monthy payment

4 years ago

American Home Shield Reviews