American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Angela Raleigh, NC

Very prompt, professional & got the issue handled quickly.

3 years ago

Reply from American Home Shield

Hi Angela, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 27th, 2022

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Verified Customer

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Hannah Tuscaloosa, AL

They have been a money saver for me everytime..

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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David Russo Bluffton, SC

Quick response and great service providers

3 years ago

Reply from American Home Shield

Hi David, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Ruth Forman Falling Waters, WV

Very prompt and this company has great follow up service

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Rajesh Bagga Glencoe, IL

Customer service and technician were very professional

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Brendalee Clarke Westmont, IL

Serviceman was very Professional and Knowledgeable

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 19th, 2022

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Verified Customer

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Jeff Hayes Ocean Springs, MS

Everything was done quickly and professionally

3 years ago

Reply from American Home Shield

Hi Jeff, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 27th, 2022

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Verified Customer

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Margaret Smith Virginia Beach, VA

They are fast to respond to the problem.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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R Susan Spradlin Wagoner, OK

Excellent service, coverage and prompt replies

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Richard Greenberg Lake Zurich, IL

Tech knew exactly what was wrong and fixed it.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

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Verified Customer

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Kelly Luenenborg Green Mountain Village, CO

Fast, efficient and informative ! Will always trust AHS!

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

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Verified Customer

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eric beier Covington, LA

It was easy to make an appt. And the technician was great.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

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Verified Customer

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Yvette T O'Keeffe Spring Hill, TN

It was an excellent experience, easy peasy!

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

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Verified Customer

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Eddie Escobar Houston, TX

I received a response immediately to my request

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

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Verified Customer

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Carrol A Lewis Hyattsville, MD

I received swift attention to my repair needs, Thank you

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 19th, 2022

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Verified Customer

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Maxine Bentley Dallas, TX

AHS takes care of our problems right away

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 19th, 2022

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Verified Customer

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Kay F Crossley Mc Louth, KS

GREAT RESPONSE NO GAMES WORK GET DONE NOW NOT LATER

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 19th, 2022

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Verified Customer

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Dustin Blank Keller, TX

Reliable and profesional service, on time and courteous

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 19th, 2022

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Verified Customer

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Rebecca Brooks Easley, SC

Problem resolution and quality of contractors

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 19th, 2022

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Verified Customer

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Donna Patterson Dayton, OH

Efficient, effective and courteous and and

3 years ago

Reply from American Home Shield

Hi Donna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Verified Customer

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Gary Martin Saint Clair Shores, MI

They were able to get me a new washer quickly.

3 years ago

Reply from American Home Shield

Hi Gary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Jeanne Diver Owasso, OK

Technician was on time, knowledgeable and professional

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

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Verified Customer

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Jesse Short Broken Arrow, OK

Professional, fixed the problem,thorough,caring

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

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Verified Customer

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Nirmal Khadka Oakton, VA

We've been able to get services when needed

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

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Verified Customer

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Ronald Dodd Forney, TX

Very kind and professional! No problems at all.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Linda Thomas Richmond, TX

Quick response time with qualified repair techs.

3 years ago

Reply from American Home Shield

Hi Linda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Parker South Bend, IN

Timely response and clear process to get items fixed

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

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Verified Customer

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Barbara Stegmann Missouri City, TX

Easy to schedule for available work orders

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

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Verified Customer

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mike monroe Covington, LA

Get prompt response and service from them

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

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Verified Customer

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Andrea Thomsen Portland, OR

Quick response to getting my problem solved

3 years ago

Reply from American Home Shield

Hi Andrea, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Brenett Dillahunt North Charleston, SC

They made sure we received the quality of our product

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

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Verified Customer

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Katharine Jordan Chicago, IL

Very professional customer service is great

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Lori Anderson Alpharetta, GA

All it took was one call and my problem was solved

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

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Verified Customer

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Doug Powell Greenville, SC

Quick responses and great customer service

3 years ago

Reply from American Home Shield

Hi Doug, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Diane Sieloff Trenton, MI

Great service love AHS. Technician was very helpful

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

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Verified Customer

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Kisla Millville, NJ

Quick response time and good customer service

3 years ago

Reply from American Home Shield

Hi Kisla, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

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Verified Customer

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Sara Fernandez Del Rio, TX

Ilove the way they take care everything.They do a great jod

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

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Verified Customer

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William Scott Billings, MT

Always timely response, great contractors

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

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Verified Customer

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Diane McNeil Montgomery, AL

They did great job but next time should check on contractors better

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 28th, 2022

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Verified Customer

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Danelle Snyder Fresno, CA

My last experience with my dryer was great! The microwave not at all

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

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Verified Customer

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Karen Heggs Fayetteville, NC

Resolved problem , timely alerts, follow up on resolution of problems

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 28th, 2022

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Verified Customer

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Genei Killeen, TX

Doing the bare minimum to remedy a problem, then giving a lowball buyout offer instead of repairing our appliance.

3 years ago

Reply from American Home Shield

Hi Genei, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number.

Jul. 18th, 2022

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Verified Customer

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Louis Guevara Lake Havasu City, AZ

After 7 visits from the repair company the appliance is finally working properly.

3 years ago

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Verified Customer

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Ann

Always provides the service requested, never a problem

3 years ago Edited January 10, 2024

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

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Verified Customer

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Cleveland Easley, SC

Sometimes the technician cannot reaolve the problem and need call them multiple times

3 years ago

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Verified Customer

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Prince Princeton, FL

They always send professionals to do the job.

3 years ago

Reply from American Home Shield

Hi Prince,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 29th, 2022

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Verified Customer

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Spencer d East Shawnee Mission, KS

I have always had great service and promptness.

3 years ago

Reply from American Home Shield

Hi Spencer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Verified Customer

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JOYCE JACKSON Columbia, SC

Used 1 time to change locks. Excellent experience.

3 years ago

Reply from American Home Shield

Hi Joyce, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 27th, 2022

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Verified Customer

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Marie Mercier Brownsburg, IN

Response time for repair was done promptly

3 years ago

Reply from American Home Shield

Hi Marie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Verified Customer

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Jason Funk Olympia, WA

Quick and easy services. No hassle customer service.

3 years ago

Reply from American Home Shield

Hi Jason, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2022

American Home Shield Reviews