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American Home Shield Reviews

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8.9

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Anita Harrison

Professional and courteous service that was timely and complete.

4 years ago

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Reply from American Home Shield

Hi Carlos,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

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BJ Persinger

Quick and easy, sent an excellent company to check out the AC

4 years ago

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Reply from American Home Shield

Hi BJ,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

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Jack Williams

Help me every time I called used them a number of times and was very helpful

4 years ago

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Reply from American Home Shield

Hi Jack,
We hope you continue to enjoy our customer service representatives!

Apr. 21st, 2020

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Cletus Smith

Fast service took care of the problem with out to long of a wait time. They did good !!

4 years ago

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Reply from American Home Shield

Cletus,
Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Apr. 17th, 2020

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R. Skocz

Fast efficient, easy to deal with. Service call the nex day.

4 years ago

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Reply from American Home Shield

R. Skocz,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 17th, 2020

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Sidney

Fast and Efficient service . Hastle free. Competent technicians.

4 years ago

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Reply from American Home Shield

Hi Sidney,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide knowledge technicians to complete each repair.

Apr. 17th, 2020

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Reyes Diana

Excellent service good insurance to have very well worth it.

4 years ago

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Reply from American Home Shield

Reyes,
I am glad to hear that we were able to get your issue resolved and thanks for sharing your experience. We look forward to a strong business relationship with you.

Apr. 17th, 2020

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Michael Zimmerman

They are responsive and dispatch qualified technicians to resolve issues.

4 years ago

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Reply from American Home Shield

Hi Michael,
I am pleased to hear about your about experience and hope you continue to enjoy!

Apr. 17th, 2020

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star star star star star

Janice E McDonald

satified with service so far,very professional, on time ,friendly.

4 years ago

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Reply from American Home Shield

Janice,
I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Apr. 17th, 2020

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Steven Ragatzki

Quick response, hired the right company to get the job done.

4 years ago

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Reply from American Home Shield

Steven,
We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and please don't hesitate to reach out if you need us in the future. Enjoy your day.

Apr. 17th, 2020

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Carolyn Seifert

Prompt. Service providers, so far, have been reliable and professional.

4 years ago

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Reply from American Home Shield

Hi Carolyn,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 17th, 2020

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jane wolf

Have just used for service ,for the 1st time, service was fast and good

4 years ago

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Reply from American Home Shield

Hi Jane,
We hope you continue to enjoy more great service experiences!

Apr. 17th, 2020

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Gina R.

Great customer service so far. Service was complete in a timely manner.

4 years ago

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Reply from American Home Shield

Hi Gina,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 17th, 2020

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Stephen Walker

very prompt in responding, and service has become more seemless though the online portal

4 years ago

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Reply from American Home Shield

Hi Stephen,
It is our main goal to provide you with a prompt and professional service experience. We hope you continue to enjoy the ease of use AHS provides!

Apr. 17th, 2020

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George Tayman

They have taken care of the problems quick and professionally

4 years ago

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Reply from American Home Shield

Good morning George,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 17th, 2020

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Abimbola Wali

They have replaced or repaired my appliances in a timely manner

4 years ago

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Reply from American Home Shield

Hi Abimola,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 17th, 2020

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DARI SHANNON

They always provide A++ service. The staff is always professional

4 years ago

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Reply from American Home Shield

Hi Dari,
I hope you continue to enjoy the prompt and professional service AHS provides!

Apr. 2nd, 2020

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George H

The service was impeccable...they handled my issue with urgency.

4 years ago

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Reply from American Home Shield

Good morning George,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 2nd, 2020

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star star star star star

Mariann Healy

The plumber was quick and professional He fix's the leak in my shower

4 years ago

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Reply from American Home Shield

Hi Mariann,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 2nd, 2020

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Robert

Swift and great contractors. Friendly and knows their working very well.

4 years ago

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Reply from American Home Shield

Hi Robert,
We are pleased to hear about your AHS experience. We hope you will continue to enjoy the prompt and professional service we provide!

Apr. 2nd, 2020

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CHUCK' 'DAVIS

Response to requests is quick and professional every time so far !

4 years ago

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Reply from American Home Shield

Hi Chuck,
We are glad to service your request in a timely manner. We hope you continue to enjoy!

Apr. 2nd, 2020

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Karen

Professionalism, quickness, and have always done a good job.

4 years ago

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Reply from American Home Shield

Hi Karen,
We hope you continue to enjoy AHS and the professional customer service we provide!

Apr. 2nd, 2020

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Celia Gloria Seeley

Many years of reliable service. If the problem is it resolved they send another company.

4 years ago

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Reply from American Home Shield

Hi Celia,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy the coverage we provide!

Apr. 2nd, 2020

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star star star star star

Daniela Saavedra

Giod customer service and turn around time to get problem fixed

4 years ago

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Reply from American Home Shield

Hi Daniela,
Thank you for the 5-stars! Hope you continue to have a wonderful AHS experience.

Apr. 2nd, 2020

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Jerome Penny

Excellent timely service. Service Reps are professional and courteous.

4 years ago

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Reply from American Home Shield

Hi Jerome,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional service AHS provides.

Apr. 2nd, 2020

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star star star star star

Carla Brechtel

Use them before , came out timely ,very professionally and courteous.

4 years ago

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Reply from American Home Shield

Hi Carla,
We strive to provide you with prompt and professional service. We hope you continue to enjoy AHS!

Apr. 2nd, 2020

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Patricia williams

They are very professional and very concern about whatever the problem is

4 years ago

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Reply from American Home Shield

Hi Patricia,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy a prompt and professional experience!

Apr. 2nd, 2020

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Deborah Weber

Prompt Response and they work with very reliable and reputable contractors

4 years ago

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Reply from American Home Shield

Hi Deborah,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional service AHS provides.

Mar. 23rd, 2020

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star star star star star

david ballestrasse

fast effective service and product, took care of my needs and gave good product

4 years ago

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Reply from American Home Shield

Hi David,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2020

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James Perkins

They are very honesty and professional good courtesy service

4 years ago

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Reply from American Home Shield

Hi James,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. I hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2020

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J Shropshire

On time, courteous contractors. Knowledgeable and professional

4 years ago

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Reply from American Home Shield

Hi J. Shropshire,
Thank you for providing us with such positive feedback about your American Home Shield experience. We hope you continue to enjoy the contractors that we provide!

Mar. 24th, 2020

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star star star star star

Hope Downey, Realtor

Service and knowledge of products, and great attitude of service techs

4 years ago

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Reply from American Home Shield

Hi Hope,
We are pleased to read your feedback about AHS from a realtors standpoint. We hope you continue to enjoy the technicians and service we provide.

Mar. 24th, 2020

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Lorne Vegkley

Prompt response to service requests. Great service by technicians.

4 years ago

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Reply from American Home Shield

Hi Lorne,
We strive to provide you with prompt and professional service. We hope you continue to enjoy AHS and the coverage we provide!

Mar. 24th, 2020

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Stacey

Never had a problem with any contractor or scheduling or service

4 years ago

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Reply from American Home Shield

Hi Stacey,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair in a timely manner.

Mar. 24th, 2020

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RAY SOTO

PROFESSIONAL AND QUALITY WORK, TIMELY AND THOROUGH REPAIRMEN.

4 years ago

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Reply from American Home Shield

Hi Ray,
Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with the best technicians to complete each repair. We hope you continue to enjoy the coverage we provide!

Mar. 24th, 2020

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Valerie Cooper

Good service and quick to respond. Very professional serviceman who called on us.

4 years ago

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Reply from American Home Shield

Hi Valerie,
We hope you continue to enjoy the prompt and professional service that AHS provides!

Mar. 24th, 2020

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star star star star star

Bonnie

Quick service and dependable companies tht have completed our work

4 years ago

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Reply from American Home Shield

Bonnie,
Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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Cyndi

They provide service quickly. Service call is a great value.

4 years ago

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Reply from American Home Shield

Cyndi,

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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star star star star star

Dianne

Easy to get service and our technician was responsive and fixed problem

4 years ago

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Reply from American Home Shield

Dianne,

Thanks for letting us know everything worked out great for you. Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Jerry

Great communication when a claim is submitted text email and phone. I have had good results

4 years ago

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Reply from American Home Shield

Jerry,
I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Mar. 17th, 2020

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Keith A Miller, Sr

Simply because we've had to file a claim and the experience of that.

4 years ago

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Reply from American Home Shield

Keith,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Larry Shelton

The service provider on time and did a great job! Can't ask for anything more

4 years ago

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Reply from American Home Shield

Larry,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Larry

Usually good quick customer services. Some of the contractors assigned are good, some not so much.

4 years ago

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Reply from American Home Shield

Larry,
We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experience with us regarding your service request. Your malfunction will always be our priority. We look forward to our continued business together. Take Care.

Mar. 17th, 2020

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star star star star star

Kenneth Brown

Great company, great staff, very Professional and prompt in servicing claims.

4 years ago

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Reply from American Home Shield

Hi Kenneth,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 9th, 2020

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M brown

Very good but scheduling could have less calls and texts. Faster response needed

4 years ago

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Reply from American Home Shield

M,
Thank you for sharing your recent experiences with us. We are working diligently to improve the overall customer experience and we look forward to our continued business together. Have a great day.

Mar. 17th, 2020

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Renee Posas

While this interaction was good, previous ones have not been. It's still a work in progress...

4 years ago

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Reply from American Home Shield

Hi Renee,
We hope you continue to enjoy AHS and the services we provide!

Mar. 17th, 2020

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star star star star star

Terry Lee

Great company issues are taken care of quickly and professionally

4 years ago

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Reply from American Home Shield

Terry,
Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care.

Mar. 17th, 2020

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Yolanda Parvinpour

Contract isn't written correctly. There are areas that contradict one another to get them out of paying more.

4 years ago

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Reply from American Home Shield

Yolanda,
My name is Kim and I am with AHS' social media department.
We respond and follow up with customers that post online reviews on various sites in an effort to resolve customer complaints. If you would like assistance, please provide your covered property address or your contract number and I will follow up with you in the order in which your information is received.
I hope to connect with you soon.

Mar. 17th, 2020

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D. Whitley

They have good prices, Very good.prompt service, and a good reputation.

4 years ago

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Reply from American Home Shield

Hi D. Whitley,
It was a pleasure to read your review about your American Home Shield experience and the second opinion that was offered. I hope you continue to enjoy the service we provide within a timely manner.

Mar. 10th, 2020

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Carol Sands

Ability to match the right repair service to the job and the speed of service

4 years ago

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Reply from American Home Shield

Hi Carol,
I enjoyed reading your review and hope you continue to enjoy American Home Shield and the fast service we provide!

Mar. 10th, 2020