American Home Shield: Read 34,360 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Janice Waters Stevensville, MT

Fast service, keeping you updated on progress of your problem

4 years ago

Reply from American Home Shield

Hi Janice,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 4th, 2020

check_circle

Verified Customer

star star star star star

Joyce Robinson Houston, TX

They have outstanding service and will service your products

4 years ago

Reply from American Home Shield

Hi Joyce,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 6th, 2020

check_circle

Verified Customer

star star star star star

Renae Pocatello, ID

Helpful call in people and easy to navigate website plus great coverage

4 years ago

Reply from American Home Shield

Hi Renae,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 5th, 2020

check_circle

Verified Customer

star star star star star

Rich Seville, OH

They have always been very quick when responding to my trouble calls

4 years ago

Reply from American Home Shield

Good afternoon Rich,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 5th, 2020

check_circle

Verified Customer

star star star star star

Ronice Parrett Odessa, TX

Prompt service, and exceptional customer service and dependability

4 years ago

Reply from American Home Shield

Hi Ronice,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 5th, 2020

check_circle

Verified Customer

star star star star_border star_border

Rose Turner Elizabeth City, NC

It difficult to sometime understand the agents because of their accent being so strong the Annunciation

4 years ago

Reply from American Home Shield

Hi Rose,
Thank you for your feedback!

May. 6th, 2020

check_circle

Verified Customer

star star star star star

Avery Smith Chino Hills, CA

Excellent feedback and prompt assignment of service vendors to address issues.

4 years ago

Reply from American Home Shield

Hi Avery,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

check_circle

Verified Customer

star star star star star

Greg Pinkard Saint Louis, MO

Exceptional performance when you call they respond by the end of the day!

4 years ago

Reply from American Home Shield

Hi Greg,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 7th, 2020

check_circle

Verified Customer

star star star star star

Joyce Dickinson, TX

Fast service. Dependable companies sent to take care of the issue.

4 years ago

Reply from American Home Shield

Hi Joyce,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 6th, 2020

check_circle

Verified Customer

star star star star star

Karen Whatmough Tracy, CA

super reliable and the vendors are always competent and trustworthy.

4 years ago

Reply from American Home Shield

Hi Karen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

check_circle

Verified Customer

star star star star star

Linda Granbury, TX

They respond quickly to repair whatever you need to be fixed.

4 years ago

Reply from American Home Shield

HI Linda,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 7th, 2020

check_circle

Verified Customer

star star star star star

Renee Joseph Prescott, AZ

Great service, problem taken care of in a reasonable amount of time

4 years ago

Reply from American Home Shield

Hi Renee,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 7th, 2020

check_circle

Verified Customer

star star star star star

Amanda Turner Raleigh, NC

On time , professional, knowledgeable cleaned up after repair was done.

4 years ago

Reply from American Home Shield

Hi Amanda,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 6th, 2020

check_circle

Verified Customer

star star star star star

Bruce Richard Summit, AZ

Always very helpful. Usually pretty quick to get back to you .

4 years ago

Reply from American Home Shield

Good morning Bruce,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 6th, 2020

check_circle

Verified Customer

star star star star star

Latesha Roberts Sanford, NC

Great customer service and professionalism. They handled the problem quickly.

4 years ago

Reply from American Home Shield

Good afternoon Latesha,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

check_circle

Verified Customer

star star star star star

Steve Mokena, IL

quick response, water heater went out and fixed in matter of days

4 years ago

Reply from American Home Shield

Hi Steve,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield about the water heater repairs. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 27th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Anthony H Parker Chicago, IL

Had Water Heater issue, called you, and Had to pay it myself. said I wouldld be reimbursed, and nothing but false narratives from you

4 years ago

Reply from American Home Shield

Hi Anthony,
I hate to hear about your less than satisfactory experience to have the water heater issue repaired. I would be glad to speak with you and discuss the charge. Please provide your AHS contract number or email Bestco@ahs.com.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Tvh Clinton, LA

AHS is significantly improved since I originally signed up for service.

4 years ago

Reply from American Home Shield

Hi Tvh,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Mark Carrollton, TX

Professionalism and honesty. Prompt service and good work ethic.

4 years ago

Reply from American Home Shield

Hi Mark,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Arvell M. Webb Grand Prairie, TX

I have have great service from them with the issues I've faced in my home

4 years ago

Reply from American Home Shield

Hi Arvell, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide you with a great AHS experience. We Look forward to servicing you again.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Anne Harker Heights, TX

Customer service is great! Repairs are done within a timely matter

4 years ago

Reply from American Home Shield

Hi Anne,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Cassandra Woodway, TX

Great plan and havent had any bad experience with the company

4 years ago

Reply from American Home Shield

Hi Cassandra,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Carl Thompson San Antonio, TX

Extremely Professional, helpful and promptly finished the job once onsite.

4 years ago

Reply from American Home Shield

Hi Carl,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

David Valenti Chandler, AZ

They've been responsible to the program offered to me so far.

4 years ago

Reply from American Home Shield

Hi David,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Marty Reis Las Vegas, NV

Quick response from AHS as well as well as Dunks Pool Service.

4 years ago

Reply from American Home Shield

Hi Marty,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

John Sosine Roseville, CA

Excellent service. Send service people out quickly to customers.

4 years ago

Reply from American Home Shield

Hi John,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Debbie Karsch Congers, NY

Good service and professionalism at its best! Wouldn't be without it!

4 years ago

Reply from American Home Shield

Hi Debbie,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Judith Waindi Austell, GA

Response time very fast and they keep informing me of the progress

4 years ago

Reply from American Home Shield

Hi Judith,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Alfreda T. Atlanta, GA

Great customer service. Technician arrived within the scheduled window.

4 years ago

Reply from American Home Shield

Hi Alfreda,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing AHS. We look forward to serving you for many years to come!

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Stephen Pierce Clearwater, FL

Very professional and everything was done in a proper manner

4 years ago

Reply from American Home Shield

Good morning Stephen,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Carol Lake Alfred, FL

Great service and customer service. Technician was very polite and thoughtful.

4 years ago

Reply from American Home Shield

Hi Carol,
We are glad to hear that you have enjoyed AHS and the contractors we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star_border

Vieira, Steven F. Port Saint Lucie, FL

Pretty much satisfied with service and the venders they schedule to perform the service

4 years ago

Reply from American Home Shield

Thank you for the kind rating, Vieira! We’re so happy your visit with American Home Shield went well.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Sarah Williams Coldwater, MS

Excellent Service. Communicated each step from start to finish.

4 years ago

Reply from American Home Shield

Hi Sarah,

We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star

Veronica P Hodgenville, KY

Great company! Very easy to do business with. Highly recommend!

4 years ago

Reply from American Home Shield

Hi Veronica,
Thanks so much for sharing your experience with us. We hope to service you again soon.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Evelyn Whitfield Detroit, MI

prompt service in scheduling, professional, courteous service contractors

4 years ago

Reply from American Home Shield

Hi Evelyn,
We strive to make every service experience one to remember. We hope you continue to enjoy American Home Shield and the service they provide.

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Daryl

Professionalism timeliness courteous dependability honesty reliable

4 years ago

Reply from American Home Shield

Good afternoon Dary,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 20th, 2020

check_circle

Verified Customer

star star star star star

Lynda Thurston

It serves my needs quickly the repair co appliance pro Serge. Was great

4 years ago

Reply from American Home Shield

Hi Lynda,
We are glad to hear that you have enjoyed AHS and the contractors we provide!

Apr. 20th, 2020

check_circle

Verified Customer

star star star star star

robin smith

there great they send great companty's to fix things in the home

4 years ago

Reply from American Home Shield

Hi Robin,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 20th, 2020

check_circle

Verified Customer

star star star star star

Ana Sedler

Good results for your money They come fast to do your repairs

4 years ago

Reply from American Home Shield

Hi Ana,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

check_circle

Verified Customer

star star star star star

James potter

Great customer services Great customer servicesGreat customer services

4 years ago

Reply from American Home Shield

Hi James,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the contractors and service we provide!

Apr. 20th, 2020

check_circle

Verified Customer

star star star star star

Dana Patterson

Dependable coverage for peace of mind! Quick response and follow up

4 years ago

Reply from American Home Shield

Hi Dana,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

check_circle

Verified Customer

star star star star star

Debbie

They came out quickly and replaced our leaking hot water heater

4 years ago

Reply from American Home Shield

Hi Debbie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 20th, 2020

check_circle

Verified Customer

star star star star star

r.m.

happy with quick resolution of problem. technician very competent.

4 years ago

Reply from American Home Shield

Hi,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 21st, 2020

check_circle

Verified Customer

star star star star star

Toya Terry

The speed and efficiency in sending a service person for my repair

4 years ago

Reply from American Home Shield

Hi Toya,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 21st, 2020

check_circle

Verified Customer

star star star star star

Russell

They responded quickly to my request and were on time and resolved the problem

4 years ago

Reply from American Home Shield

Hi Russell,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield.

Apr. 20th, 2020

check_circle

Verified Customer

star star star star star

John Wagoner

They have really good service and plans that are affordable when owning a home

4 years ago

Reply from American Home Shield

Hi John,
we're happy to see that you had a 5-Star experience at American Home Shield. Thanks for sharing your feedback.

Apr. 21st, 2020

check_circle

Verified Customer

star star star star star

Tonya Hughes-Shaw

Quality of service, service personnel very professional and knowledgeable.,

4 years ago

Reply from American Home Shield

Hi Tonya,
thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 21st, 2020

check_circle

Verified Customer

star star star star star

Pool

They kept me up to date on progress of scheduling for repair.

4 years ago

Reply from American Home Shield

Hi Pool,
We are glad to hear that you have enjoyed AHS and the customer service updates that we provide.

Apr. 21st, 2020

check_circle

Verified Customer

star star star star star

Tom Wright

They did what they promised to do in a timely manner and st a fair price

4 years ago

Reply from American Home Shield

Hi Tom,
we're happy to see that you had a 5-Star experience at American Home Shield. Thanks for sharing your feedback.

Apr. 21st, 2020

check_circle

Verified Customer

star star star star star

Audrey Jane Spaulding

They had someone here to take care of the oven door right away.

4 years ago

Reply from American Home Shield

Thank you for the kind rating, Audrey! We’re so happy your visit with American Home Shield went well.

Apr. 21st, 2020

American Home Shield Reviews