American Home Shield: Read 34,890 User Reviews From Real Homeowners

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Verified Customer

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Toni Anton Vancouver, WA

Very quick and excellent service. I was very pleased with the whole process

4 years ago

Reply from American Home Shield

Hi Toni,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Deb Lancaster, PA

Prompt excellent service. Helpful, knowledgeable service person.

4 years ago

Reply from American Home Shield

Hi Deb,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Charlesetta Mathis Woodbridge, VA

Great response, in less than 24 hours I had a vendor to make an appointment.

4 years ago

Reply from American Home Shield

Hi Charlesetta,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Verified Customer

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Caroline OBrien Gastonia, NC

Handled everything in a timely manner and the issue was resolved

4 years ago

Reply from American Home Shield

Hi Caroline,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Miriam Sharpley Cameron, SC

Great service, worker on time new what was wrong went right to it.

4 years ago

Reply from American Home Shield

Hi Miriam,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Aline Bear, DE

They are very reliable and I am very pleased with their service.

4 years ago

Reply from American Home Shield

Hi Aline,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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Verified Customer

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basa Silver Spring, MD

for a superb job, well done, very good Company, excellent coverage

4 years ago

Reply from American Home Shield

Hi Basa,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Verified Customer

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James Cain Panama City Beach, FL

Very dependable, friendly and they stand behind there services

4 years ago

Reply from American Home Shield

Hi James,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Verified Customer

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Zoe Lattimer North Miami, FL

Ease of contact and referrals that complete the job as required

4 years ago

Reply from American Home Shield

Hi Zoe,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Verified Customer

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Christopher Hohn Madisonville, TN

Great service fast and they listened when I didn't want some no name service

4 years ago

Reply from American Home Shield

Hi Christopher,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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chester d kozlowski Rockville, IN

they have always come through. have fixed or replaced items in a timely matter

4 years ago

Reply from American Home Shield

Hi Chester,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Kenneth Sarver Romeo, MI

They have been very reliable and the company's used have been good.

4 years ago

Reply from American Home Shield

Hi Kenneth,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Verified Customer

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Sondra Hayes Zachary, LA

I've been a customer for 3 years. Their rates are affordable and standard.

4 years ago

Reply from American Home Shield

Hi Sondra,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Verified Customer

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Jorge Aguilera Plano, TX

Initially it is a bit complicated to completely understand what is actually covered.

4 years ago

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Verified Customer

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HELEN DAVIS Midlothian, TX

i have no problems WHEN I NEEDED WORK DONE THEY ALWAYS GET RIGHT ON IT

4 years ago

Reply from American Home Shield

Hi Helen,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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James Merriman San Antonio, TX

Right there when you need them and their prices are about right

4 years ago

Reply from American Home Shield

Hi James,
Thank you for your feedback!

Jan. 30th, 2021

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Verified Customer

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CARLOS YBARRA Nurillo, TX

Quick response and great service. Easy online appointment request.

4 years ago

Reply from American Home Shield

Hi Carlos,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Vakentin Nunez Newman, CA

Good service on time and very helpful we live American home shield

4 years ago

Reply from American Home Shield

Hi Vakentin,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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Verified Customer

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Deborah Smyth Abingdon, VA

Professional contractors are contacted asap and fix the issue adequately.

4 years ago

Reply from American Home Shield

Hi Deborah,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2021

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Verified Customer

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marvin harris Navarre, FL

Very Satisfied. Everyone associated with AHS have been professional.

4 years ago

Reply from American Home Shield

Hi Marvin,
We appreciate your feedback and hope you continue to enjoy American Home Shield.

Jan. 26th, 2021

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Verified Customer

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Roque Gonzalez Brooksville, FL

They have saved my house so many times. They are trustworthy a d fast!

4 years ago

Reply from American Home Shield

Hi Roque,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Happy Customer Bowling Green, KY

Responsiveness, Communication, Prompt & Effective Resolution

4 years ago

Reply from American Home Shield

Hi,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Verified Customer

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Lekale carver Indianapolis, IN

They take care of everything that I need and there are fast at it.

4 years ago

Reply from American Home Shield

Hi Lekale,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Jamie Chaska, MN

Claims are processed in a timely manner and service has been very professional.

4 years ago

Reply from American Home Shield

Hi Jamie,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 26th, 2021

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Verified Customer

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Raju Aurora, IL

Timely and professional, the service has been done next day itself

4 years ago

Reply from American Home Shield

Hi Raju,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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Verified Customer

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William Mullen Mandeville, LA

Easy to schedule service and the service companies have been terrific thus far.

4 years ago

Reply from American Home Shield

Hi William,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Verified Customer

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Ray Minkle Fort Smith, AR

They were very responsive and got my problem fixed the day I called!

4 years ago

Reply from American Home Shield

HI Ray,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Verified Customer

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Ralph Pearland, TX

American Home shield is very timely and is very good in resolving issues.

4 years ago

Reply from American Home Shield

Hi Ralph,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Tiffany Minneapolis, MN

I had fast friendly service when our tech came out to fix the heater

4 years ago

Reply from American Home Shield

Hi Tiffany,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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William granger Centralia, IL

They do what they say on repairing or replacing items in the home

4 years ago

Reply from American Home Shield

Hi William,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Verified Customer

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Liane Locke Lubbock, TX

Timely turnaround and worth the money when you have to make an expensive replacement.

4 years ago

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Verified Customer

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Pamela Du Bois Caldwell, ID

They have always been good to me. A mixup here and there, but they always make it right.

4 years ago

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Verified Customer

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William Dean Port Ludlow, WA

Convenience to quickly get appliances back to running properly!

4 years ago

Reply from American Home Shield

Hi William,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Melinda Cliffwood, NJ

My first experience with them was seamless and the service was excellent

4 years ago

Reply from American Home Shield

Hi Melinda,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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Verified Customer

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Narayan San Ramon, CA

it took a long time to get hold of their purchasing rep. Other than that everything is smooth.

4 years ago

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Verified Customer

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G. Lyons Santa Rosa, CA

Quick, reliable service, great service and competent repair people.

4 years ago

Reply from American Home Shield

Hi,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Verified Customer

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George Blumetti Farmingdale, NJ

can be better at contacting the service people they always say they didn't get the work order

4 years ago

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Verified Customer

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Roxanne Baltimore, MD

The technician was respectful and provided the best way if this happens again

4 years ago

Reply from American Home Shield

Hi Roxanne,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 1st, 2021

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Verified Customer

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Robert Brinkley Hendersonville, NC

Performance in securing vendors and replacing defective appliances

4 years ago

Reply from American Home Shield

Hi Robert,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Verified Customer

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Ed. Ladson, SC

AHS issues prompt responses to my problems through very professional companies.

4 years ago

Reply from American Home Shield

Hi Ed,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Verified Customer

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rich sullivan Rock Hill, SC

good service and prompt service and proper staffing or required services

4 years ago

Reply from American Home Shield

Hi Rich Sullivan,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Verified Customer

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Kenny Angona Bradenton, FL

very efficient/easy to coordinate with/very good communication

4 years ago

Reply from American Home Shield

Hi Kenny,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Verified Customer

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Alan Scott Kissimmee, FL

Professional, informative and quick to respond to the repeated issue

4 years ago

Reply from American Home Shield

Hi Alan,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 26th, 2021

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Verified Customer

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PO Pearland, TX

Took four months to resolve my microwave issue. No one in the area that handles appliances would answer the phone. Wait times were HOURS long, if answered at all.

4 years ago

Reply from American Home Shield

Hi PO,
I hate to hear about your most recent experience to have the repairs completed. I would be glad to speak with you and get the issues resolved.

Jan. 18th, 2021

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Verified Customer

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Dan Scottsdale, AZ

Good service except that an appliance has be totally broken before you can get it replaced

4 years ago

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Verified Customer

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Patricia Brown Tucson, AZ

their responsiveness to resolve your issues are professional and thorough.

4 years ago

Reply from American Home Shield

Hi Patricia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2021

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Verified Customer

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Mike Oro Valley, AZ

Great service and excellent technicians sent to fix problems.

4 years ago

Reply from American Home Shield

Hi Mike,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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Verified Customer

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John Phillis Albuquerque, NM

Very difficult to make contact - sometimes I've literally spent hours waiting in the queue for a representative.

4 years ago

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Verified Customer

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Deron Hobbs, NM

Timely service, quality job, problem solving and professional approach.

4 years ago

Reply from American Home Shield

Hi Deron,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Verified Customer

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Clayton and Louise Fulton Las Vegas, NV

The customer is able to select from a choice of contractors approved by AHS

4 years ago

Reply from American Home Shield

Hi Clayton,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

American Home Shield Reviews