American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Cynthia Tarpley

The excellent professionalism that they show towards their customers

3 years ago Edited January 10, 2024

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Dana Soria

They are very helpful in checking my heater and gave me alot or information

3 years ago

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Karen Lassiter

Professional representatives, helpful & outstanding service providers.

3 years ago

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James Ricapito

Always satisfied with every experience I've had. Good product for the money.

3 years ago

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Fred Pennington

Great response to isse Responsr time was awesome.. c&K fixed issue on the spot

3 years ago

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Tonya

Only used them once but the service was quick and done right.

3 years ago

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Stacey Koconis

They have been reliable and helpful in covering items and my home

3 years ago

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Donald Wright

quickly solves problem, courteous polite people that are knows their job

3 years ago

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Patrice

They send out professional companies, they dispatch in a timely manner

4 years ago

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Sarah Sweetman

Prompt service is much appreciated for a full time employed person

4 years ago

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Jasmine Martin

Exceptional Service. It did not take long for service to be completed.

4 years ago

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Michael Thornton

Great price and great service easy to get help with home projects

4 years ago

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John Silva

Excellent service and very responsive. Great sense of Urgency

4 years ago

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Ray

It is good to have piece of mind, but once you do have repairs, they have increased their renewal rates substantially.

4 years ago

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Joe Padilla

Good customer service response and were able to get our appliance fix.

4 years ago

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Scott Stava

had a repair required on our dishwasher and it was repaired with no problems

4 years ago

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Emma Miller

Always reliable. Answers all my questions in a timely manner.

4 years ago

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Dorothea Massey

Excellent service , experience, courteous and polite technicians

4 years ago

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joyce myers

On time for appointments and precise and tell you what is needed

4 years ago

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Letitia Ricketts

Always take care of our issues and quick response to our needs

4 years ago

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Haskel Stanback

Quick response and reliable service. Vendors respond and provide multiple appointment times.

4 years ago

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Tom

Solve all of my home problems on time. Friendly customer service.

4 years ago

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Greta Ward

Prompt service, professional businesses, explanations easy to understand

4 years ago

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Gemma Orf

Easy to work with, and most of the people have been very helpful with what I needed

4 years ago

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Cengizhan Yenerim

Needed to call for one repair and it was done appropriately and quickly.

4 years ago

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Damon Mariano

They have handled every issue without some loophole excuse.

4 years ago

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Noryce Slaman

Unfortunately, being an American Company the customer service is not American! There is no supervisors to speak with concerning the many problems that I have had!

4 years ago

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Jason

Nice turnaround with getting device, but the companies aren't the best when they arrive.

4 years ago

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Y

Quick solution, good price. many option to choose from for the service.

4 years ago

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Keith

Great service/ outstanding service/ professional workmanship/trustworthy

4 years ago

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Debra Rapaport

They don't let you know about the increases in your policy. Difficult to understand customer service representatives.

4 years ago

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Mikey

Overall very good customer service and responds in a timely manner to support requests

4 years ago

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Shirley Williams

Great services , services was excellent and did not take long for services

4 years ago

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Sheridan Weinstein

available 24 hours with timely service with great contractors

4 years ago

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Marvin A Winfrey

The customer service representative was totally professional.

4 years ago

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Vicki Rushing

The timeliness of service has been great and the service has been great.

4 years ago

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Harry Reed

Provides excellent response in meeting warranty related repairs or replacement

4 years ago

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Patricia Omelogu

Response time is good and the people that are sent are friendly

4 years ago

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Tommy

Excellent response time. Have had good luck with contractors that were sent.

4 years ago

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Joan Wade

Easy to request service and pay. The contractors contact and show up quickly.

4 years ago

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Jane Tomassian

Prompt response to my service request. And prompt/next day resolution.

4 years ago

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Suzanne Mulcahy

American Home Shield provies great service and is very dependable.

4 years ago

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Chandra

Because they got done what was taking another company over three months to do

4 years ago

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Shari Shreve

Sometimes they are not able to get service people to use for an extended amount of time.

4 years ago

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Bridgett

They are fast at getting my services taken care of, and they save me money

4 years ago

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Eugenia Wollenziehn

on time and good contact with customer service and Co. that was sent were honest.

4 years ago

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Becky

Service provided is professional and quick. Service Providers are Excellent!

4 years ago

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Winnie Utley

Took care of all our concerns. And made sure we were pleased with the results.

4 years ago

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Kate Rhey

Making an appointment is easy. The contractors are professional and skilled.

4 years ago

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ed rich

all contractors respond to problems and fix them sooner than anyone else

4 years ago

American Home Shield Reviews