American Home Shield: Read 34,902 User Reviews From Real Homeowners

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Verified Customer

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Ralph Houston, TX

They have done an excellent job answering my needs when I really needed help

4 years ago

Reply from American Home Shield

Hi Ralph,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 23rd, 2022

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Verified Customer

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Melissa Smith Avon Park, FL

Did not provide me with the right contractor, after several phone calls I cancelled my service request.

4 years ago

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Verified Customer

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Jennifer Williams-Adams Rosenberg, TX

Very responsive to repair needs. The contractors respond quickly too.

4 years ago

Reply from American Home Shield

Hi Jennifer, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2022

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Verified Customer

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Gerardo De Los Rios Dunnellon, FL

place repair order, and it was taken care of within two business days.

4 years ago

Reply from American Home Shield

Hi Gerardo. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really happy to know that we could do that for you. Thank you for trusting AHS.

Mar. 25th, 2022

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Verified Customer

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Karen Mesa, AZ

Reliable, fast and courteous service over the past five years

4 years ago

Reply from American Home Shield

Hi Karen. Thank you so much for taking time to write a review of your service experience. We do our best to provide our members with prompt and reliable service. We thank you for trusting AHS to provide you with warranty coverage you can depend on.

Mar. 25th, 2022

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Verified Customer

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Larry Coles Atlantic, IA

The job was assigned - and completed within 1 week of the request.

4 years ago

Reply from American Home Shield

Hi Larry. Thank you for the positive review. We are so glad to know the issue was resolved to your satisfaction. Please continue to let us know how we are doing. We look forward to working with you again and providing great service.

Mar. 25th, 2022

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Verified Customer

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Brandi pehlke The Dalles, OR

Professional, understanding, and prompt. Promise thoroughly solved.

4 years ago

Reply from American Home Shield

Hi Brandi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2022

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Verified Customer

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Judith Di Dio Tomkins Cove, NY

Whenever I called they immediately contacted someone to help

4 years ago

Reply from American Home Shield

Hi Judith. We are so happy that you took time to let us know about service experience. We are here to take the hassle and worry out of home repairs. Thank you for trusting AHS to do that for you.

Mar. 25th, 2022

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Verified Customer

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Sandra Knotts Orangeburg, SC

They were very efficient and helpful when my AC Unit went out.

4 years ago

Reply from American Home Shield

Hi Sandra, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2022

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Verified Customer

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ANNETTE THOMPSON Detroit, MI

THEY HELP ME A LOT BY SENDING GREAT PEOPLE THAT KNOW WHAT NEED DONE

4 years ago

Reply from American Home Shield

Hi Annette. We are delighted to hear that you have been pleased with the service you received. We want you to know you can always count on AHS as your home warranty company.

Mar. 25th, 2022

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Verified Customer

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Lou Morris Sacramento, CA

Positive, efficient service. Fair price.professional technicians for repairs.

4 years ago

Reply from American Home Shield

Hi Lou, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2022

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Verified Customer

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Srini Dasappa Gainesville, GA

AHS is generally responsive, but the companies AHS contracts to do the diagnostics and repairs are bad to worse!

4 years ago

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Verified Customer

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Markey Lake Elmo, MN

Excellent experience! Timely appointment, excellent technician

4 years ago

Reply from American Home Shield

Hi Markey, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 23rd, 2022

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Verified Customer

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Pat Deegan Pittsburgh, PA

Quick to respond to problem and send out very knowledgeable to fix problem.

4 years ago

Reply from American Home Shield

Hi Pat, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2022

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Verified Customer

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Vicki Selma, AL

Everyone is very helpful very fast respose time when we did make a claim.

4 years ago

Reply from American Home Shield

Hi Vicki, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2022

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Verified Customer

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Gloria U Desoto, TX

They always take care of my problem. Very easy to schedule for service.

4 years ago

Reply from American Home Shield

Hi Gloria. Thank you for taking time to write a review. It is so wonderful that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair as well.

Mar. 26th, 2022

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Verified Customer

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John R Hannah Richmond, VA

great they sent me info with in a hour of who was coming and when

4 years ago

Reply from American Home Shield

Hi John. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair needs as well.

Mar. 26th, 2022

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Verified Customer

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Terrance Simmons Cibolo, TX

Very easy to communicate with the representative and service was quick.

4 years ago

Reply from American Home Shield

Hi Terrance, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2022

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Verified Customer

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Annie Albany, GA

When I needed my washer repaired they responded very quickly

4 years ago

Reply from American Home Shield

Hi Annie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2022

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Verified Customer

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Wanda Floyd Bastrop, TX

Always have a professional representative come out and work proficiently

4 years ago

Reply from American Home Shield

Hi Wanda. Thank you for taking time to let us know about your service experience. We are really happy to know you have been pleased with the service you have received from AHS. We look forward to providing you with this same level of service for your next repair need as well.

Mar. 28th, 2022

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Verified Customer

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William Breen Sanford, FL

2 service calls were handled with courteous technicians efficiently.

4 years ago

Reply from American Home Shield

Hi William. Thank you so much for your feedback. It is always our goal to provide our members with prompt, efficient service. We are really happy to hear this has been your experience. Thank you for choosing American Home Shield.

Mar. 28th, 2022

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Verified Customer

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Timothy Arney Odessa, MO

Service man was very professional and knew what was wrong the first time.

4 years ago

Reply from American Home Shield

Hi Timothy. Thank you for the positive review. It is great to know the issue was resolved to your satisfaction. We love to provide our members with reliable and hassle free service. Thank you for choosing AHS as your warranty company.

Mar. 28th, 2022

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Verified Customer

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Monica Dixon Columbus, GA

Quick, dependable, and efficient. Problems are always solved.

4 years ago

Reply from American Home Shield

Hi Monica,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2022

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Verified Customer

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Stephania Robinson Lubbock, TX

They make sure everything is fixed no matter how many times they gotta come out

4 years ago

Reply from American Home Shield

Hi Stephania. We are so happy that you took time to let us know about repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.

Mar. 16th, 2022

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Verified Customer

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ronald moore Wichita Falls, TX

They have been wonderful to work with. We've had 2 claims that went splendidly.

4 years ago

Reply from American Home Shield

Hi Ronald. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need as well.

Mar. 16th, 2022

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Verified Customer

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Rosalie Pecina San Antonio, TX

I've never had a problem with any of the repairs I've needed over the years.

4 years ago

Reply from American Home Shield

Hi Rosalie. It is so wonderful that your repair need was taken care of without any issues. We can't wait to provide you with excellent service for your next repair. Thank you for choosing AHS.

Mar. 16th, 2022

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Verified Customer

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Delois Clarke Tappahannock, VA

Fast, efficient service calls, friendly staff and reasonably priced

4 years ago

Reply from American Home Shield

Hi Delois,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2022

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Verified Customer

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Kelly Pfeufer Salem, OR

Prompt response and great service companies come to the home.

4 years ago

Reply from American Home Shield

Hi Kelly. We do our best to provide our members with prompt and reliable service. Thank you for trusting AHS to provide you with warranty coverage you can depend on.

Mar. 16th, 2022

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Verified Customer

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Jean Lawson Springboro, OH

Dependable, responsive in a timely fashion, no hassle with claims 10

4 years ago

Reply from American Home Shield

Hi Jean. We are so happy that you took time to let us know about repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.

Mar. 16th, 2022

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Verified Customer

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Allen Vaughn Jasper, TX

They send incompetent people who don't have a clue about what they are doing and don't even try to do the repair resulting in the repair not being done.

4 years ago

Reply from American Home Shield

Hi Allen. Thank you for your feedback. I am sorry to hear that we did not meet your expectations. I would be happy to speak with you to discuss your concerns further.

Mar. 16th, 2022

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Verified Customer

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John Wilson Covington, LA

Quick response to service request, reliable professional service technicians.

4 years ago

Reply from American Home Shield

Hi John,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2022

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Verified Customer

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Robert Los Angeles, CA

home repair was covered by AHS and the contractor AHS provided was excellent

4 years ago

Reply from American Home Shield

Hi Robert,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 16th, 2022

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Verified Customer

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Keith Smith Garner, NC

Response to problems and reliability of the selected vendors

4 years ago

Reply from American Home Shield

Hi Keith. Thank you so much for letting us know about your positive service experience. We are so glad to hear how pleased you have been. We want you to always know you can count on AHS as your home warranty company.

Mar. 16th, 2022

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Verified Customer

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Tu Nguyen Sanford, FL

Change new parts and reset the systems. Good service and quick

4 years ago

Reply from American Home Shield

Hi Tu,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2022

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Verified Customer

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Derek Sang Maricopa, AZ

Responded and replaced range after attempting to fix just as advertised

4 years ago

Reply from American Home Shield

Hi Derek. Thank you for your positive review and feedback. One of our most important goals is to take the hassle and worry out of home repairs. Thank you for choosing AHS to do that for you

Mar. 16th, 2022

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Verified Customer

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Miguel Villegas Kissimmee, FL

Great service, easy to schedule. Company schedule a service a soon possible.

4 years ago

Reply from American Home Shield

Hi Miguel. We are so glad to hear about your positive experience. We know how important it is to have your coverage you can count on and trust in the service we provide. Thank you for choosing American Home Shield.

Mar. 16th, 2022

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Verified Customer

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Vellanie Williams Zachary, LA

Experience, speed and service of claims. Fast and efficient!

4 years ago

Reply from American Home Shield

Hi Vellanie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2022

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Verified Customer

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Winfield Cincinnati, OH

every time we need AHS they and their contractors are there.

4 years ago

Reply from American Home Shield

Hi Winfield. Thank you so much for this positive review. This is exactly what we love to hear our members say. We want you to know you can always count on AHS when you need us. We look forward to providing you with exceptional service for many more years to come.

Mar. 21st, 2022

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Verified Customer

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Leticia Ortega Yuba City, CA

Anytime I need the service they come right away. Even during the pedemic

4 years ago

Reply from American Home Shield

Hi Leticia. Thank you so much for taking time to write a review. We know how important it is to address unexpected break downs promptly and efficiently. We are so glad to know you are pleased with the service we provide. Thank you for trusting AHS.

Mar. 21st, 2022

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Verified Customer

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Celia Fajardo Tucson, AZ

Very good experience fixing appliances I liked all services

4 years ago

Reply from American Home Shield

Hi Celia. Thank you for your feedback. It makes us very happy to know you are finding the value in having your American Home Shield coverage. We are so happy you choose us as your home warranty company.

Mar. 21st, 2022

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Verified Customer

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Cheryle Daddato Fresno, CA

AHS is fast, efficient and I'm happy going on my 7th year with this company.

4 years ago

Reply from American Home Shield

Hi Cheryle,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2022

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Verified Customer

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Primous Scott Jacksonville, NC

Clarified my situation when i called and was extremely patience with me

4 years ago

Reply from American Home Shield

Hi Primous. Thank you for taking time to let us know about your service experience. It is great to know you got the information you needed when calling and that the issue was resolved to your satisfaction. We look forward to taking care of your next repair need and thank you for choosing AHS.

Mar. 21st, 2022

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Verified Customer

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Susan Hornseth Belfair, WA

The experience with Mountain Heating and Cooling was very good. Servicemen knowledgeable and polite.

4 years ago

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Verified Customer

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Clarence Wilson Aberdeen, MD

They always come through. No problems and the service is good.

4 years ago

Reply from American Home Shield

Hi Clarence. We are so glad to hear about your positive experience. We know how important it is to have your coverage you can count on. Thank you for choosing American Home Shield.

Mar. 16th, 2022

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Verified Customer

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Phil Watson Chicago, IL

Quick and responsive, technicians that were assigned were very professional

4 years ago

Reply from American Home Shield

Hi Phil,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2022

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Verified Customer

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Jesus Zaragoza Jr Rowlett, TX

Every time I needed help they took care of me quick and sent great helpers.

4 years ago

Reply from American Home Shield

Hi Jesus,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 16th, 2022

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Verified Customer

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Linda Hernandez Tampa, FL

Very polite and on time. Updated us on the travel time for arrival.

4 years ago

Reply from American Home Shield

Hi Linda. Thank you for taking time to write a review. We are so happy to hear that you were pleased with the service you received. Thank you for choosing AHS. We look forward to taking care of your next repair need.

Mar. 16th, 2022

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Verified Customer

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Deontrinese Albert Ville Platte, LA

Wherever something goes wrong at my home , 1 call to AHS is All it takes & they care of it.

4 years ago

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Verified Customer

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mohammed waseem Locust Grove, GA

Service is always great , no matter what we have to have done !

4 years ago

Reply from American Home Shield

Hi Mohammed. We are very excited to read your review. We strive to provide you with dependable, quality service. Thank you so much for letting us know that has been your experience. We can't wait to work with you again in the future.

Mar. 10th, 2022

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Verified Customer

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Bonnie Bose Bolingbrook, IL

Ease of going through the process. And exact what was covered

4 years ago

Reply from American Home Shield

Hi Bonnie. Thank you for the positive review. We are so happy to hear about your experience and know how pleased you are with the service you are receiving. We look forward to providing you with great service again in the future.

Mar. 10th, 2022

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