American Home Shield: Read 34,899 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Joseph Williams Leavenworth, KS

It's just been good. Everything gets handled quickly and effectively.

3 years ago

Reply from American Home Shield

Hi Joseph, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

check_circle

Verified Customer

star star star star_border star_border

Maria Filippone Des Moines, IA

My issues were not solved half the time. The symptoms were just addressed. Root problems not solved

3 years ago

check_circle

Verified Customer

star star star star star_border

Ravi K Chopra Fairfax Station, VA

Premium little high but easy to open a claim. Need to offer incentive to retain renewals.

3 years ago

check_circle

Verified Customer

star star star star star

Hyungkeun kim

quick response and speedy decision making system as customer position.

3 years ago

Reply from American Home Shield

Hi Hyungkeun, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Linda D Pia Midvale, UT

Smooth fast service. Makes me feel relaxed when something goes wrong

3 years ago

Reply from American Home Shield

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

check_circle

Verified Customer

star star star star star

James Madera, CA

Technician was on time and did a great job assessing the problem

3 years ago

Reply from American Home Shield

Hi James, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Lillian Evelyn Centeno Buena Park, CA

The issue with 2 ceiling fans was resolved with no problems

3 years ago

Reply from American Home Shield

Hi Lillian, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Ashley A Hilton Little Rock, AR

The timeliness of arrival and the ability to order new appliances if need be.

3 years ago

Reply from American Home Shield

Hi Ashley, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 10th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

David Harder Tulsa, OK

There was a problem. I called AHS many times. They said they were investigating and would call me back. They never did. I ended up paying an outside company to do the work.

3 years ago

Reply from American Home Shield

Hi David, I hate to hear about the issues that have occurred with AHS. I would be glad to speak with you to assist with a resolution. Please provide the AHS contract number or property address.

May. 6th, 2022

check_circle

Verified Customer

star star star star star

Gloria Briggs Baton Rouge, LA

They assist you at the moment ,no promises or delays to solve your issues

3 years ago

Reply from American Home Shield

Hi Gloria, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 10th, 2022

check_circle

Verified Customer

star star star star star

David Shaw Lancaster, TX

They're great and professional prompt and they get the job done

3 years ago

Reply from American Home Shield

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Judith R Watkins Swan, IA

Timely reply and cooperative assistance in taking care of problem

3 years ago

Reply from American Home Shield

Hi Judith, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 10th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Karl Waller

My issue hasn't been resolved and I continue to have to call back!

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Karl, Thank you for taking time to let us know about your recent service experience. I hate to hear that it did not go well. I would be happy to speak with you to discuss this issue further. Please provide your AHS property address for further assistance.

May. 6th, 2022

check_circle

Verified Customer

star star star star star

Roberta Price

Always knowledgeable and courteous. The service companies they assign work to are very reputable companies.

3 years ago Edited January 10, 2024

Reply from American Home Shield

HI Roberta, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Paul Florissant, MO

They've here when we need them and the cost is not so bad thanks

3 years ago

Reply from American Home Shield

Hi Paul. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer.

Apr. 28th, 2022

check_circle

Verified Customer

star star star star star

Larry Lock Kissimmee, FL

Wry fast response time, excellent customer service, reasonable prices.

3 years ago

Reply from American Home Shield

Hi Larry, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Francis Spampinato Leesburg, VA

Services were expeditious and completed satisfactorily in a timely manner

3 years ago

Reply from American Home Shield

Hi Francis, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Christen Lee Honolulu, HI

Quick turnaround on my claim and reimbursed me for the broken appliances.

3 years ago

Reply from American Home Shield

Hi Christen, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Myrna Maraviglia

They have always handled my problems quickly and satisfactorily.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Myrna, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Alexis Davis

AHS provides the best service at a fair price

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Alexis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Susan Faison Arlington, TX

I have been totally satisfied. Tradesmen assigned have been of top quality

3 years ago

Reply from American Home Shield

Hi Susan, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Dave Port Edmond, OK

Affordable, and has saved me thousands of dollars over the years.

3 years ago

Reply from American Home Shield

Hi Dave, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 18th, 2022

check_circle

Verified Customer

star star star star star

Ann Austin, TX

It was So easy to get service ordered & the response time was great!

3 years ago

Reply from American Home Shield

Hi Ann, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Ryan Weisend Sandy, OR

AHS always comes through with quality repair company's in a timely manner.

3 years ago

Reply from American Home Shield

Hi Ryan, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Rick Gonzalez Fulshear, TX

Low price, gray customer service and quick and effective service.

3 years ago

Reply from American Home Shield

Hi Rick, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Peter Barg Saint Louis, MO

easy to submit claim, fast reply, professional, quick repair

3 years ago

Reply from American Home Shield

Hi Peter, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

EJ Garcia Austin, TX

Everything that has broken down has been fixed with no issues or problems.

3 years ago

Reply from American Home Shield

Hi EJ, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Jessica Blackshear Frisco, TX

Great experience so far, quick response and timely resolution

3 years ago

Reply from American Home Shield

Hi Jessica, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Joshua Winston-Salem, NC

Easy to use and efficient at getting an appointment in a timely manner.

3 years ago

Reply from American Home Shield

Hi Joshua, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Penny Kirk Omaha, NE

Friendly and took care if things quickly. Great customer service.

3 years ago

Reply from American Home Shield

Hi Penny, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Joshalyn Twyman Norfolk, VA

They respond very quickly to my requests and keep me updated.

3 years ago

Reply from American Home Shield

Hi Joshalyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Jodie Wood Nederland, TX

It is easy to place service request and services are timely.

3 years ago

Reply from American Home Shield

Hi Jodie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Naomi Greenfield

They are very responsive and always send an excellent technician

3 years ago

Reply from American Home Shield

Hi Naomi, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 10th, 2022

check_circle

Verified Customer

star star star star star

Beveriy Townsend Nashville, TN

Great with all the business or household app liances repair needs needs

3 years ago

Reply from American Home Shield

Hi Beverly, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 18th, 2022

check_circle

Verified Customer

star star star star star

Sandy Peralta Covington, LA

Excellent customer service, scheduling of services and follow through.

3 years ago

Reply from American Home Shield

Hi Sandy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Richard Henderson, NV

Great coverage, low price. Fast and efficient. Easy website to navigate.

3 years ago

Reply from American Home Shield

Good morning Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Susan Dean Pasadena, MD

Prompt service, reasonable monthly rate, & friendly employees.

3 years ago

Reply from American Home Shield

Hi Susan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Franco Bruno Palm Desert, CA

Service is prompt and work orders are easy to access with no headaches.

3 years ago

Reply from American Home Shield

Hi Franco, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Lin Brentwood, CA

AHS resolved our issues in a timely manner which was really pleasant .

3 years ago

Reply from American Home Shield

Good morning Lin, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Alan Aaron Tulsa, OK

Always responsive good contractors Problem resolved

3 years ago

Reply from American Home Shield

Hi Alan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Paul Kozlowski Henderson, NV

excellent timely service with qualified techs at a great proce

3 years ago

Reply from American Home Shield

Hi Paul,

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

joseph priore Westlake, OH

the tech. thst installed my dishwasher was the best i have ever seen

3 years ago

Reply from American Home Shield

Hi Joseph, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 4th, 2022

check_circle

Verified Customer

star star star star star

Martha Hart North Port, FL

It relieves me from choosing a company that may not take care of my issues

3 years ago

Reply from American Home Shield

Hi Martha, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 4th, 2022

check_circle

Verified Customer

star star star star star

Ayana Courtney Chicago, IL

The problem was taken care of immediately and by a professional

3 years ago

Reply from American Home Shield

Hi Ayana, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Carrie Alston Jonesboro, GA

Timely, efficient and professional service. Ease of appointments.

3 years ago

Reply from American Home Shield

Hi Carrie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star_border

Bob

Quick response, knowledgeable service person, but still awaiting replacement part.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Bob, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 30th, 2022

check_circle

Verified Customer

star star star star star_border

David Auburn, CA

Great for appliances, not so for plumbing and A/C unless you buy their most expensive plan

3 years ago

check_circle

Verified Customer

star star star star star

Daniel and Elizabeth Neuhold Leavenworth, KS

Prompt service and they work with reputable service companies

3 years ago

Reply from American Home Shield

Hi Daniel & Elizabeth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

check_circle

Verified Customer

star star star star star

Patriia Carrera Apache Junction, AZ

i think they went way above to get me a new Washing machine.

3 years ago

Reply from American Home Shield

Hi Patriia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 4th, 2022

check_circle

Verified Customer

star star star star star

Beck Columbia Falls, MT

Excellent company. Easy to work with and quick to respond to issues.

3 years ago

Reply from American Home Shield

Hi Beck, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Apr. 29th, 2022

American Home Shield Reviews