American Home Shield: Read 34,908 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Evelyn Chutes Avon, OH

Always a live person to talk to. Keep me up to date on progress.

4 years ago

Reply from American Home Shield

Hi Evelyn. We greatly appreciate your time to provide a review of your experience. It's very good to hear that you have been pleased with the service you are receiving. Thank you for trusting AHS.

Apr. 25th, 2022

check_circle

Verified Customer

star star star star star

Beverly jakelsky Lakeland, FL

Great customer service. Very helpful with solving any problems

4 years ago

Reply from American Home Shield

Hi Beverly. Thank you for taking time to write a review. We are so happy to hear that you were pleased with the service you received. Thank you for choosing AHS. We look forward to taking care of your next repair need.

Apr. 25th, 2022

check_circle

Verified Customer

star star star star star

Francisco Rodriguez Windermere, FL

Great overall experience, and I appreciated the honesty of the technician.

4 years ago

Reply from American Home Shield

Hi Francisco. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide efficient service and we are really happy that we could do that for you. Thank you for trusting AHS.

Apr. 25th, 2022

check_circle

Verified Customer

star star star star star

Madelene Lambkin Delray Beach, FL

The great quality and professionalism of the trades they use

4 years ago

Reply from American Home Shield

Hi Madelene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 25th, 2022

check_circle

Verified Customer

star star star star star

Sheree watts McDonough, GA

My claims have always been handled quickly from beginning to resolution.

4 years ago

Reply from American Home Shield

Hi Sheree, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Rachel Ritz Fayetteville, NC

They were quick and dispatched a great company to work on our appliances.

4 years ago

Reply from American Home Shield

Hi Rachel, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Wanda Charlotte, NC

Simple plans to choose from and business referrals are professional

4 years ago

Reply from American Home Shield

Hi Wanda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 25th, 2022

check_circle

Verified Customer

star star star star star

Ben Phoenix, AZ

Easy quick service, courteous techs and good customer servicd

4 years ago

Reply from American Home Shield

Hi Ben, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

RUDOLPH E WOODS Uniontown, PA

obtaining service was extremely easy, price is reasonable, and I'm satisfied.

4 years ago

Reply from American Home Shield

Hi Rudolph, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide.

Apr. 25th, 2022

check_circle

Verified Customer

star star star star star

Linda Susanne DeAlmeida Punta Gorda, FL

Our water heater is now working. The plumber was excellent and professional.

4 years ago

Reply from American Home Shield

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star_border star_border

Susan Tyler, TX

Some issues are resolved quickly; but some more difficult issues are seldom resolved quickly and efficiently.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

John H Hawkins Pflugerville, TX

Haven't had any response as to whether or not the drum for my dryer has been ordered from ACT Appliance

4 years ago

check_circle

Verified Customer

star star star star star_border

Patrice Kerwin Clermont, FL

They are usually very good. But they closed a request before the service was completed.

4 years ago

check_circle

Verified Customer

star star star star star_border

Steven Wall Sarasota, FL

When I disagree with a tech rep , AH will send another tech rep for a 2nd opinion

4 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Jennifer Smith Cedar Hill, TX

The service personnel they send are not very professional. Nothing that needs repaired is ever covered. Feels like a waste of money.

4 years ago

Reply from American Home Shield

Hi Jennifer, Thank you for bringing your most recent AHS experience to our attention. I would be glad to speak with you to resolve.

Apr. 22nd, 2022

check_circle

Verified Customer

star star star star star

Linda S Burgin

I have only had 2 issues since becoming a member. Prompt service.

4 years ago

Reply from American Home Shield

Hi Linda. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

Kim Ballard

Excellent value for the price. Excellent service. Great local repair staff!

4 years ago

Reply from American Home Shield

Hi Kim,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

Calvin D Cheek

The response to the issue with my dishwasher was second to none

4 years ago

Reply from American Home Shield

Hi Calvin. Thank you for taking time to write a review. We are so happy to hear that you were pleased with the service you received for your dishwasher. Thank you for choosing AHS. We look forward to taking care of your next repair need as well.

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

Jana Magee

Service and efficient. Vendors have been wonderful to work with

4 years ago

Reply from American Home Shield

Hi Jana. Thank you for letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful that we were able to do that for you. Thank you for trusting AHS.

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

John M Bernard

I found American Home Shield and their team very easy to work with

4 years ago

Reply from American Home Shield

Hi John, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

Janet Hutson

I have had no hassle when I have or need a repair. Repairs are done timely.

4 years ago

Reply from American Home Shield

Hi Janet, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

Janice High

Quick response to my requests. Their customer service is very attentive.

4 years ago

Reply from American Home Shield

Hi Janice, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

Camille D Barbosa

The turn around time to replace my defective range was very fast

4 years ago

Reply from American Home Shield

Hi Camille, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

Dr Tyrone Hill

Great service and not expensive. The customer service excellent good promotions

4 years ago

Reply from American Home Shield

Hi Dr. Tyrone,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

jannette Geneva leftwich

Excellent service knew what he was doing call before he came

4 years ago

Reply from American Home Shield

Hi Jannette,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

David Holiman

Excellent coverage and service. They are very polite and professional.

4 years ago

Reply from American Home Shield

Hi David,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star

Mark Danziger

gentlemen that went well beyond to provide a perfect service

4 years ago

Reply from American Home Shield

Hi Mark, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 15th, 2022

check_circle

Verified Customer

star star star star star_border

Jeff Kaliss

We've had competent and affordable coverage of an admirably large number of household needs.

4 years ago

check_circle

Verified Customer

star star star star star

Edith O Robinson

Great turnaround time once you call and file your claim with AHS

4 years ago

Reply from American Home Shield

Hi Edith, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

barbara barr

Always have a person to speak with about needs; always nice to me on the phone

4 years ago

Reply from American Home Shield

Hi Barbara. Thank you so much for review of your experience. We strive to provide our members with excellent service on each call. We are here to assist and address your repair needs. Thank you for choosing AHS as your warranty company.

Apr. 9th, 2022

check_circle

Verified Customer

star star star star star

Diane Sheldon

Simple request online within minutes a contractor was assigned.

4 years ago

Reply from American Home Shield

Hi Diane, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

James A ackermann

Easy to use, quick response when I contact the company with an appliance issue

4 years ago

Reply from American Home Shield

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

David W Pratt

I had charming success with the woman I spoke with on several occasions.

4 years ago

Reply from American Home Shield

Hi David. We are so glad you took time to tell us about your experience. We strive to provide our members with excellent service on each call. Thank you for choosing AHS.

Apr. 9th, 2022

check_circle

Verified Customer

star star star star star

Mona Jackson

Quick follow up, excellent customer service, and exceptional value.

4 years ago

Reply from American Home Shield

Hi Mona, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Sheri Snyder

Response is always fast and contractors are knowledgeable and friendly.

4 years ago

Reply from American Home Shield

Hi Sheri, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Gustavus R Gray III

used them twice, quick response, excellent work, great technicians

4 years ago

Reply from American Home Shield

Hi Gustavus, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Kenneth spencer

2 services and both were great. I highly recommend them for any home.

4 years ago

Reply from American Home Shield

Hi Kenneth. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage.

Apr. 9th, 2022

check_circle

Verified Customer

star star star star star

Kim Salazar

Quality service, excellent attention to detail. Great people to work with.

4 years ago

Reply from American Home Shield

Hi Kim, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Giovanna Gattuso

everytime I have an issue it haas been addressed and problem has been resolved

4 years ago

Reply from American Home Shield

Hi Giovanna. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Apr. 9th, 2022

check_circle

Verified Customer

star star star star star

Phyllis Jones

Professional and on time. He got the job done and fixed my issue.

4 years ago

Reply from American Home Shield

Hi Phyllis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

William J Liebell

Response is quick and appointments have all been within reason.

4 years ago

Reply from American Home Shield

Hi William, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

James Corbett

problem garbage disposal came day after I called and installed a new one

4 years ago

Reply from American Home Shield

Hi James. Thank you for the 5 star review. We always do our best to provide prompt and efficient service for our members. It is so wonderful that we were able to do that for you with your garbage disposal. Thank you for trusting AHS.

Apr. 9th, 2022

check_circle

Verified Customer

star star star star star

Priscilla Miles

The response was expeditious and the service was professional

4 years ago

Reply from American Home Shield

Hi Priscilla, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Norma Longoria

Professional, prompt & knowledgeable service repair companies sent.

4 years ago

Reply from American Home Shield

Hi Norma, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Cindy Neff

All my issues have been taken care of quickly, either fixing or replacing.

4 years ago

Reply from American Home Shield

Hi Cindy. Thank you for your positive review and feedback. One of our most important goals is to take the hassle and worry out of home repairs. Thank you for choosing AHS to do that for you. We look forward to being your warranty company for many years to come.

Apr. 9th, 2022

check_circle

Verified Customer

star star star star star

ETHEL CHEERS

5 very timely,explained problem in detail, and always on time

4 years ago

Reply from American Home Shield

Hi Ethel, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Cathy

Never any issues, calling or online. I've been a member since 2004

4 years ago

Reply from American Home Shield

Hi Cathy, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Michael Hunter

They were courteous on the phone and had someone schedule with us promptly.

4 years ago

Reply from American Home Shield

Hi Michael, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

michael high

Easy to file a claim very quick response. The Techs are very knowledgeable

4 years ago

Reply from American Home Shield

Hi Michael, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Maria melero

Great customer service. When I can to fix something it's done right away.

4 years ago

Reply from American Home Shield

Hi Maria, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 12th, 2022

American Home Shield Reviews