American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Angela L Bickerstaff Dayton, OH

It was easy and the person coming to access and fix the problem was very nice

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Verified Customer

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Rosaland Anderson Houston, TX

customer service was fantastic,work was timely and professional

3 years ago

Reply from American Home Shield

Hi Rosaland, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Hopeless Worcester, MA

The response to my inquiry was handled with speed and professionalism.

3 years ago

Reply from American Home Shield

Hi Hopeless, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 29th, 2022

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Verified Customer

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Randall Green Portland, TX

One call fixes it all! We’ve always had quick, professional service. Thanks!

3 years ago Edited January 10, 2024

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Leslie Lewis Fort Worth, TX

Have kept them for years. Has definitely saved me lots of money the past 25 years

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Fernando Somoza Houston, TX

My problem was resolve but I had to wait awhile to get the service the last time.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Verified Customer

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ledi Miller Escondido, CA

They tried to solve the problem, but didn't always listen to know the exact problem.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 29th, 2022

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Verified Customer

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Lawren Belton, TX

Good value for money. But not much flexibility in terms of choosing service providers.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Burton Montgomery, AL

So far when I've needed something they've sent people I've been very happy with.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 29th, 2022

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Verified Customer

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DANIEL R MASON Newport News, VA

Overall solved problem ( last year this was not the case so I've seen improvement)

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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ROSELLE PORTIN Phoenix, AZ

While I'm scared to not have the home warranty, I know that I'm *definitely* losing money, which isn't a good feeling.

3 years ago

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Verified Customer

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Jason Meyer Ladys Island, SC

Information is not being passed on to the next vendor when a contractor is unable to complete a job.

3 years ago

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Verified Customer

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Jill Cape Canaveral, FL

Though it is easy to get a work request into AS, the provider of services is not always responsive as quickly.

3 years ago

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Verified Customer

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Antonio Moody

the plumber arrived on time, he was professional and solved our problem

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 22nd, 2022

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Verified Customer

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Janet Hard

i was having difficulties and i reached out to AHS and they got the job done.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 22nd, 2022

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Verified Customer

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John Pope

Every problem I have had, American Home Shield was there without pause.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 22nd, 2022

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Verified Customer

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Ronica

They are awesome. They really know how to make a customer feel special.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 22nd, 2022

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Verified Customer

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Jacob Crites

I had an issue. I made a service request. They came out and fixed it.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 22nd, 2022

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Verified Customer

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Evonne Rand

AHS was quick to take care of the problem. They could find the best service.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 22nd, 2022

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Verified Customer

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Crystal Pettiford

They always provide the best and quickest customer service and resolutions

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Verified Customer

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Renee Bristel

Professionalism, courteous, prompt appointments and quality repairs!!

3 years ago

Reply from American Home Shield

Hi Renee,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 19th, 2022

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Verified Customer

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Teresa Greenwell

AHS was very efficient and professional solved my repair immediately

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 22nd, 2022

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Verified Customer

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George Davis

It was easy to get help with my plumbing needs and I got fast service.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 22nd, 2022

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Verified Customer

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Jane Scott

Came out and handled the situation. Made sure everything was in order before leaving.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 22nd, 2022

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Verified Customer

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Faye walton

I have been pleased with each service call in regards to my home.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 22nd, 2022

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Verified Customer

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Sara Grisham

my experience with the American Home Shield was timeless and professional.

3 years ago

Reply from American Home Shield

Hi Sara,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 19th, 2022

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Verified Customer

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David Ghrist

Helpful and try hard to please client. I've had AHS for years

3 years ago

Reply from American Home Shield

Hi David. Thank you so much for taking time to share your experience. It is always our goal to provide you with service you can count out. We look forward to being your warranty company for many more years to come.

Jul. 28th, 2022

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Verified Customer

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Norma Zuniga

Fast and attentive customer service and ability to get prompt service response

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Brandon Hall

Ease of requesting service and updates of service companies to repair items

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Richard

They took care of my problem and the service guys were great

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Verified Customer

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Rosemarie Chabot

I never had a problem with the company, but exceptional service

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Verified Customer

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Stephanie Bartolotta

Quick to assign someone to my needs and follow-up until completion.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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David Terry Luper

Improvement in systems for response and completion was fantastic!

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Verified Customer

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Queen Young

Quick response, has saved us money on repairs and replacement.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Verified Customer

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Zachary Preston

Very efficient and prompt. They had someone at our home within 3 hours.

3 years ago

Reply from American Home Shield

Hi Zachary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Verified Customer

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Terry Humphrey

They are very responsive to our needs and we're very satisfied with them.

3 years ago

Reply from American Home Shield

Hi Terry. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great service in the future as well.

Jul. 28th, 2022

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Verified Customer

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David Weiner

Great service great everything. Very easy to get a service done.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Cheryl Green

Excellent contractors. They respond quickly and efficiently

3 years ago

Reply from American Home Shield

Hi Cheryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 27th, 2022

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Verified Customer

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Bonnie Gray

efficient and timely and gets the problem resolved so far

3 years ago Edited January 10, 2024

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 27th, 2022

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Verified Customer

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Alex Ryals

Excellent service in customer service and good agenda of service providers

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 27th, 2022

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Verified Customer

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Diane Myers

Fair, transparent, high quality of service. Simply easy to do business with!

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 27th, 2022

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Verified Customer

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Donna Sefton

Very professional and solved my issue. I will recommend them.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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Claudia Juarez

It was very easy to schedule an appoint and the follow up was very fast.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Jul. 27th, 2022

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Verified Customer

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billy smith

They really help when things need to be fixed or replaced in the home.

3 years ago

Reply from American Home Shield

Hi Billy. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer.

Jul. 28th, 2022

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Verified Customer

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Tamicko Ransome Fair

Repairman showed as scheduled and diagnosed and resolve the problem

3 years ago

Reply from American Home Shield

Hi Tamicko. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Jul. 28th, 2022

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Verified Customer

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Denise skonhovd

American home shield personnel is courteous and professional

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Jul. 29th, 2022

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Verified Customer

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Yvonne Stitley

Quick attention to needs. So glad we changed insurance warranty companies.

3 years ago

Reply from American Home Shield

Hi Yvonne. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. We look forward to taking care of your next repair need as well.

Jul. 28th, 2022

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Verified Customer

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YuanHong Li

AHS is very quick to assign a contractor. The coverage is excellent.

3 years ago

Reply from American Home Shield

Hi Yuan, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 27th, 2022

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Verified Customer

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Faith Sheldon

AHS has solved the problems that I have reported with professionals attitudes

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Jul. 28th, 2022

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Verified Customer

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Steve smith

i loved the great service and the personal was very knowledgeable.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Jul. 28th, 2022

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