Vivint: Read 8,443 User Reviews From Real Homeowners

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Verified Customer

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Cynthia Odamtten

Customer service is excellent. Maintenance is minimal. No problems with it

4 years ago

Reply from Vivint

Thank you for your feedback Cynthia! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Deon Allen

My experience has been very great. Excellent technicians and great service!

4 years ago

Reply from Vivint

Thank you for your feedback Deon! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Beverly

The associates are knowledgable and help when we experience any problems.

4 years ago

Reply from Vivint

Thank you for your feedback Beverly! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Naomi Brooks

I have been pleased with the system. I need a new yard sign.

4 years ago

Reply from Vivint

Thank you for your feedback Naomi! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Larry riddle

Keep doing the job you have been doing and we will be ok with that.

4 years ago

Reply from Vivint

Thank you for your feedback Larry! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Jose A Lopez

Customer service and technician support and the quality of your products.

4 years ago

Reply from Vivint

Thank you for your feedback Jose! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Joe

I like the way Vivint is ready to alert customers on issues with system.

4 years ago

Reply from Vivint

Thank you for your feedback Joe! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Karen Williams

Positive experiences. Have had a few false alarms, but that was several years ago.

4 years ago

Reply from Vivint

Thank you for your feedback Karen! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Jim Stanton Lancaster, CA

Love them! Improvement- not charge so much to have a tech come out to upgrade the system

4 years ago

Reply from Vivint

Thank you for your feedback Jim! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Al Albuquerque, NM

I like the service and features. Customer Service is helpful.

4 years ago

Reply from Vivint

Thank you for your feedback Al! We are glad to know that you're enjoying your system, and we appreciate the opportunity to protect your home and family.

Nov. 27th, 2019

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Verified Customer

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Phillip LeRoy Laveen, AZ

Great experience and glad I made the change from my previous carrier.

4 years ago

Reply from Vivint

Thank you for your feedback Phillip! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Cathy Keever Gooding, ID

Great very polite friendly customer service when I have talked to them

4 years ago

Reply from Vivint

Thank you for your feedback Cathy! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Janet Rutkowsky Houston, TX

I love the responce time & the people I talk to on the phone.

4 years ago

Reply from Vivint

Thank you for your feedback Janet! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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David Lemaire

Good like they are very helpful and a good monitoring service

4 years ago

Reply from Vivint

Thank you for your feedback David! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Leslie

I love Vivint they have very professional employees and are always helpful

4 years ago

Reply from Vivint

Thank you for your feedback Leslie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Julie

I like the service. Feel my home is more secure when I am out of town.

4 years ago

Reply from Vivint

Thank you for your feedback Julie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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William Mollencup

Good service, and great products./ I called about an upgrade , and was not called back.

4 years ago

Reply from Vivint

Thank you for your feedback William! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Timothy Dunlavey

Excellent Customer Service. I feel very safe having Vivint in my home.

4 years ago

Reply from Vivint

Thank you for your feedback Timothy! We are so glad to hear that your system is giving you and your family peace of mind. When you have a chance, contact our chat team to get your referral code using this link:

Nov. 27th, 2019

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Verified Customer

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Louise Williams

Vivint is always responsive whenever there is a need at my house.

4 years ago

Reply from Vivint

Thank you for your feedback Louise! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Nicholas Tides

High quality products, good phone app. Improvement can be in the quality versus value area.

4 years ago

Reply from Vivint

Thank you for your feedback Nicholas! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Luis Arroyo

Service outstanding. Technician very patient looking for answer

4 years ago

Reply from Vivint

Thank you for your feedback Luis! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Gregory G. Dunn

Response Time, Assisting with issues and Excellent customer services.

4 years ago

Reply from Vivint

Thank you for your feedback Gregory! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Michael Noehl

Exceptional product, superb monitoring, and superior customer service

4 years ago

Reply from Vivint

Thank you for your feedback Michael! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Ronald Moser

The technical people are very helpful when you have a problem.

4 years ago

Reply from Vivint

Thank you for your feedback Ronald! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Jonathan Lachlan

good. quick to fix issues. could use higher quality on door locks considering the price of them

4 years ago

Reply from Vivint

Thank you for your feedback Jonathan! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Collin

Vivint is always there for you and you can feel safe with vivint

4 years ago

Reply from Vivint

Thank you for your feedback Collin! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Jennifer Wheeler

All experiences are great. Friendly, quick response and understanding.

4 years ago

Reply from Vivint

Thank you for your feedback Jennifer! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Frank

The service is excellent. The cost of the service is very reasonable.

4 years ago

Reply from Vivint

Thank you for your feedback Frank! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Karen sperling Bakersfield, CA

Great professional equipment monitoring fast efficient service you can trust

4 years ago

Reply from Vivint

Thank you for your feedback Karen! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Robert N Fulling Rantoul, IL

They stand behind their product and their service is excellent

4 years ago

Reply from Vivint

Thank you for your feedback Robert! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Susan Thomas Fort Wayne, IN

Excellent experience with technological support when needed.

4 years ago

Reply from Vivint

Thank you for your feedback Susan! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Pattie Wilmington, DE

Extremely positive. Friendly staff. Prompt when having issues which is rare.

4 years ago

Reply from Vivint

Thank you for your feedback Pattie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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George Pasco, WA

You have been responsive to any questions or problems we've had.

4 years ago

Reply from Vivint

Thank you for your feedback George! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Steve Botos Fresno, CA

Great monitoring. Could use some better assistance with problems.

4 years ago

Reply from Vivint

Thank you for your feedback Steve! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Kathy

It's very reliable. They've always been there to help me when I have a problem.

4 years ago

Reply from Vivint

Thanks for the feedback, Kathy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Nov. 11th, 2019

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Verified Customer

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Scott

It seems to be quality equipment. I like their customer service.

4 years ago

Reply from Vivint

Thank you for your feedback Scott! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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John

I'm pretty satisfied with their service. It's wireless and can be controlled by the phone app.

4 years ago

Reply from Vivint

Thank you for your feedback John! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Hannah

I always have connection issues with the internet. They are always prompt and answer right away.

4 years ago

Reply from Vivint

Thank you for your feedback Hannah! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Sharon

They will always answer my questions promptly and are always pleasant.

4 years ago

Reply from Vivint

Thank you for your feedback Sharon! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Steven

Sometimes my internet connection is not consistent. The best thing is the ease of use.

4 years ago

Reply from Vivint

Thank you for your feedback Steven! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Michael

It's easy. They are very quick. I think the equipment could be a little better integrated.

4 years ago

Reply from Vivint

Thank you for your feedback Michael! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Theo

Customer support was fairly quick coming out and I didn't have any trouble with the operator.

4 years ago

Reply from Vivint

Thank you for your feedback Theo! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Jonathan

They are always very responsive and respectful. The system runs smoothly.

4 years ago

Reply from Vivint

Thank you for your feedback Jonathan! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Audrey

I like being able to see what's at my door without going to my door.

5 years ago

Reply from Vivint

Thank you for your feedback Audrey! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Wilma Florissant, MO

I was on hold with the customer service and it took a little while to get some things done.

5 years ago

Reply from Vivint

Thank you for your feedback Wilma! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Claude Louisville, KY

They respond to any needs or service. It's been good equipment.

5 years ago

Reply from Vivint

Thank you for your feedback Claude! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Ruby Hernandez

I like that they are available 24/7 & they always seem to be very knowledgeable

5 years ago

Reply from Vivint

Thank you for your feedback Ruby! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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Lue Kelly-lott

Not so expensive for equipment. Service equipment upgraded .

5 years ago

Reply from Vivint

Thank you for your feedback Lue! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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Leo Willis

They are effective and efficient. Quick response time on the monitor.

5 years ago

Reply from Vivint

Thank you for your feedback Leo! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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Ramon

They've always been there when I had an issue with the alarm system.

5 years ago

Reply from Vivint

Thank you for your feedback Ramon! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

Vivint Reviews