Fluent Home: Read 1,131 User Reviews From Real Homeowners

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Krissy Cress Winnipeg, MB

Mandy P helped fix issues with my cameras after I changed internet provider. She went above and beyond my customer service expectations.

4 years ago Edited September 14, 2021

Reply from Fluent Home

Hello Krissy,
We are so glad your experience was great! Thank you for taking the time to write us a positive review!
Fluent

Aug. 11th, 2021

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Darryl Saskatoon, SK

Equipment has been crap. Always an issue. The worst part is trying to get out of my contract. I’ve been trying and trying for months and months. Keep getting the run around. Won’t give me my buy out for my contract and won’t even tell me if there is still a contract. Been asking for months and months. Spent many hours on the phone trying to get it and always get some bs excuse of why they can’t. Tell me it can only be mailed but again; been waiting months for it as money still keeps coming out of my account. Would give them 0 stars if I could.

4 years ago

Reply from Fluent Home

Hello Darryl. Thank you for taking the time to write this review. We are sorry to hear that you had a poor experience. Please reach out to us at 855.238.4826. We would love to help find a resolution.

Sep. 29th, 2021

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KAZ Thompson, MB

Stay away from this company, they scammed me out of over $2000. My alarm has never worked, they have no techs to send out to fix your equipment, I finally got a hold of customer support support after five hours of dropped calls from them, just for them to tell me that my account is deactivated. They just took money out of my account three days ago, I asked why it was deactivated, she told me she couldn’t tell me. I have never felt more scammed in my entire life. Do not skip over my review, take it as 100% fat, and stay away from this company.

4 years ago

Reply from Fluent Home

Hello Kaz, I am sorry you had a bad experience. How can we turn this into a positive experience for you? Please call us at 855.238.4826. We look forward to hearing from you!!

Nov. 3rd, 2021

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B BLACK Riverdale, GA

BTW I PRESSED ONE STAR. IF THERE WAS (0) available, they would have gotten that!Awful! I have called and called for repair on shoddy intallation, repeat false alarms, To no avail. Finally request to cancel service....to no avail. They say I signed a five year contract. If it doesn't work and is not installed properly and I can not get anyone to answer the repair line to have soneone assigned to fix the problem.....SMH #unprofessional #dontdoit

4 years ago

Reply from Fluent Home

Hello B, I am sorry you had a bad experience. How can I turn this into a positive experience for you? Please call us at 855.238.4826. Look forward to hearing from you!!!

Nov. 3rd, 2021

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John Bilka Reno, NV

Constant problems with this company. The salesman was not honest is what the system could and could not do. I have an outbuilding where I store a classic car. It is 125 feet from the home. I was told that the alarm could extent that far and cover the windows, doors and even provide a remote keypad there. Wrong! Nothing but malfunctions and false alarms. There tech support suggested I move either the main panel in the home or the outbuilding so it is within 75 feet. So either I move the house or the remote garage 50 feet to get the system to work. Worthless.

4 years ago

Reply from Fluent Home

Hello John, I am sorry you had a bad experience. How can I make this a positive experience for you? Please call us at 855.238.4826. We look forward to hearing from you!!!

Nov. 3rd, 2021

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Tara Ramsey Lawrenceville, GA

Last few call have not been good reps just telling me stuff to get me off the. Phone that’s was not the case with Reg or Nicole they actually took the time to listen and resolve my issues.

4 years ago

Reply from Fluent Home

Hello Tara, I am sorry you had a bad experience. How can I correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!!!

Nov. 3rd, 2021

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Sandy Cojocar Regina, SK

When something goes wrong the problem is taken care of of as fast as they can do it. But being a senior they don’t rush me if I have to check anything

4 years ago

Reply from Fluent Home

Hello Sandy, Thank you for leaving an amazing review!!!! We love hearing how our customers enjoy our services and why!!!! If you ever need us we here for you!!! Please call 855.238.4826. Look forward to hearing from you!

Nov. 3rd, 2021

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Braden Bell North Battleford, SK

A very pushy/disrespectful Fluent sales rep just was at my door. I told him twice I was not interested in their service due to my financial situation. Then on the way out he sees my dog and proceeds to ask what his name is? how long I've had him? Do you love your dog? Then with a nod and a smirk asks what my dog will do in a fire? Trying to make a sale on someone's emotions after being told twice that I am not interested. Shady sales tactics and just downright disrespectful.

4 years ago

Reply from Fluent Home

Hello Braden, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!

Nov. 4th, 2021

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Renee Collignon Bloomington, IL

Worst possible company I have ever been involved with. Wont answer calls, had a break in and had to call police myself. I can’t say for sure, I don’t believe anyone was monitoring my home. Still wanted me to pay 80% left on contract, I said I’m not paying u anything for the nothing you provide. Dealing with them (was and is still ongoing,) the worst experience of my life. If I could give a minus star I would. I don’t usually do reviews, but be mindful, they only want your money.

4 years ago

Reply from Fluent Home

Hello Renee, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!!

Nov. 8th, 2021

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Tony D. Wabasca-Desmarais, AB

Ordered and paid for outdoor camera ($499.) at initial installation. Never received or refunded even after many phone calls, etc. Cancelled our service after approx. 7 years of mediocre service , by written letter yet Fluent has continued billing, now for more than a year.. receiving continual threatening letters. Have contacted them numerous times yet no end to the harassments! One of the worst Security companies out there! Steer clear to avoid all the headaches I have gone through!! This company is a complete scam...

4 years ago

Reply from Fluent Home

Hello Tony, I am sorry you had a bad experience. How can we turn this into a positive experience for you? Please call us at 855.238.4826. Look forward to hearing from you!!

Oct. 26th, 2021

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Susan Henshaw Saskatoon, SK

Absolutely terrible alarm company. Faulty equipment with non existent service department. Can’t reach anyone to discuss. When I cancelled contract was threatened by manager( said our account would be ‘ targeted’). Keeps sending invoices when I want to pay to get out of contract and still they can’t manage this. Wouldn’t even take faulty equipment out of our home. All started when equipment malfunctioned and took over one hour response time! Beware they do not protect your home. Use local like Sask tel or Telus as at least you get service with them.

4 years ago

Reply from Fluent Home

Hello Susan, i am sorry to hear you had a bad experience. Thank you for taking the time to write this review. We would love to know how we can make this correct for you! Please call us at 855.238.4826. We look forward to hearing from you!

Sep. 24th, 2021

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Casey Richards Brisbane, QLD

Hidden contracts for ridiculous lengths of time, and 80% cancelation fees. Absolutely criminal! Terrible customer service when dealing with faulty sensors and panels. They refuse to send repair men out to assist you with any technical problems, and expect you to do everything yourself. You're paying $50 a month for no actual services. Even when the alarm is going off in your house while you're away, they fail to even send the police over to check on the place! What am I paying them for? Complete waste of money.

4 years ago Edited September 14, 2021

Reply from Fluent Home

Hello Casey, I am sorry to hear you had a bad experience. How can we correct this for you? We would love to hear from you! Please call us at 855.238.4826. Look forward to hearing from you!

Sep. 24th, 2021

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Marney Green Burnaby, BC

We had a fluent security system for about 7 yrs. A horrible company to deal with. Subgrade components. Everytime the power went out the system malfunctioned. Even after a supposed upgrade!When you tried to call to talk to a human the answers were always different. To try to get out of the "contract" after we sold our house was next to impossible to do. Do waste your money!!

4 years ago

Reply from Fluent Home

Hello Marney. I am sorry you had a bad experience. How can we make this correct for you? Please give us a call at 855.238.4826. We would love to hear from you and have the opportunity to turn this into a positive experience!

Sep. 24th, 2021

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Francis Courbron ,

I called Fluent because I wanted to cancel my security. They told me to email support@fluenthome.com to cancel which I did. I emailed them on December 4th asking them to cancel my plan and now it's December 8th(3 business days) and still no answer. I emailed them a second and third time as well. Can't wait to see how long I'll have to wait to get this horrible security sytem unnistalled. Horrible customer service: It's non-existent.

5 years ago

Reply from Fluent Home

Hello Francis, I am sorry to hear you had a bad experience. How can we correct this for you? Please give us a call at 855.238.4826. We look forward to hearing from you!

Sep. 24th, 2021

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Maria Emiliano Mejia Munoz Decatur, GA

This is the worst security company, they would anythingo sell you their product, they lied and they have the worst costumer service, when we first got it, we were thinking about selling the house, they said once we sold it that we could terminate the contract, once we sold it they said no, but we could transfer it, once we said yes to transfer it they said it but 100 to get the equipment from the house and 100 more to installed it, they are nightmare.

5 years ago

Reply from Fluent Home

Hello Maria. I am sorry to hear you had a bad experience. We would love the opportunity to make this a positive experience for you! Please call us at 855.238.4826. We look forward to hearing from you!

Sep. 24th, 2021

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Lynda Brantford, ON

Basically it sucks....i have been a customer for 4 years and we have had absolutely nothing but problems with our cameras....we have done all the trouble fixing, called several times still it doesn't record anything but when it wants to, however we get notifications all day and night I pay 65$ a month, never missed a payment for absolutely crappy equipment and customer service

5 years ago

Reply from Fluent Home

Hello. We are so sorry to hear your experience wasn't awesome. Fluent would love to get this turned around for you. Do you mind sending us your contact information to support@fluenthome.com so we can reach out to you?

Nov. 6th, 2020

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Yvonne Campobello, SC

We love our new system. Michael gave us a new panel with a outdoor camera. Our neighbors switched to fluent as well. Very pleased with our upgrade.

5 years ago

Reply from Fluent Home

Thank you for your review, Yvonne! We love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Aug. 25th, 2020

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Gayle Bailey Topeka, KS

Just called today. Got a different phone. She totally talked me thru it with ease. Gives me peace mind knowing our home is secure with this app.

5 years ago

Reply from Fluent Home

Thank you for your review, Gayle! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 20th, 2020

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Florence Boucher Tangent, AB

Very efficient service. The tech I had was very good, walked me through my issue and verified this with me . Great customer service

5 years ago

Reply from Fluent Home

Thanks so much for the review, Florence! It's always great to hear good things about your experiences with our technicians! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 8th, 2020

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Norma Knight Airdrie, AB

Michelle was very helpful in helping me to reset my doorbell camera. Very patient and understanding! Thank you 😊😊

5 years ago

Reply from Fluent Home

Thanks so much for the review, Norma! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 8th, 2020

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linda mclaughlin Charlottetown, PE

Very efficient and quick service. Very pleasant staff. Michelle looked after me today and am very pleased with her service and kind caring attitude.

5 years ago

Reply from Fluent Home

Thanks so much for the review, Linda! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 29th, 2020

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Steven gathercolei Hobbema, AB

Thanks Diya for your courteous service when battery failed in control panel . That beeping continuously was getting annoying

5 years ago

Reply from Fluent Home

Thanks so much for the review, Steven! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Dalton Nelson Grande Cache, AB

Customer service is always very friendly, I've used fluent as my home security system for over 5 years. Always been great to deal with.

5 years ago

Reply from Fluent Home

Thank you for your review, Dalton! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Sheldon Frocklage Maple Creek, SK

Christy helped us with resetting the username and password for our account. She answered all her questions and was extremely helpful.

5 years ago

Reply from Fluent Home

Thanks so much for the review, Sheldon! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 22nd, 2020

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Shelia Johnson Shreveport, LA

I like the great customer service. They always help me with any problems I have. Michelle was great with helping me with my bill today.

5 years ago

Reply from Fluent Home

Thanks so much for the review, Shelia! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 22nd, 2020

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Arron Miller Saskatoon, SK

The features of the system is what I was looking for. Any time I have had to use support they have been very friendly and helpful.

5 years ago

Reply from Fluent Home

Thank you for your review, Arron! We love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 17th, 2020

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Adam Schafer Calgary, AB

Today I had a matter that was handled by Bridgette and she did a great job. Thanks Bridgette and Fluent for the great work.

5 years ago

Reply from Fluent Home

Thanks so much for the review, Adam! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 17th, 2020

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T M Edmonton, AB

I spoke with Bridgette this morning to sort out an issue. She was polite and solved my problem right away. Fluent has always been great with us.

5 years ago

Reply from Fluent Home

Thanks so much for the review! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 17th, 2020

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George Wesley Stettler, AB

Called to take care of a problem. Representative was very helpful and was able to solve the problem. Great service and happy with company.

5 years ago

Reply from Fluent Home

Thank you for your review, George! We love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

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BoswellHome Decatur, GA

The representatives are always so responsive. It’s noticeably different from any other customer service reps I speak with.

5 years ago

Reply from Fluent Home

Thank you so much for your review! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

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Sheron Spencer Denver, CO

I love Fluent, they take care of my home, n friendly service, always answering my questions friendly. Bridgette is friendly.

5 years ago

Reply from Fluent Home

Thank you for your review, Sheron! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

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Honeida Funes Las Vegas, NV

Your fluent personnel, she was wonderful. She helped me with all my questions, was very nice and we go my issue resolved as best as possible.

5 years ago

Reply from Fluent Home

Thanks so much for the review, Honeida! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 8th, 2020

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Peter Lewis Red Deer, AB

Bridgette was extremely helpful. Walked me through all my issues with ease. Her knowledge of the system was exceptional.

5 years ago

Reply from Fluent Home

Thanks so much for the review, Peter! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 8th, 2020

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SPC Tucson, AZ

Chatted with the service rep Jasmine, and she was very helpful. Was able to AZ answer my questions and got me the help I needed very quickly.

5 years ago

Reply from Fluent Home

Thank you for your review! We love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

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duan boheng Edmonton, AB

just had conversation with Kasandra. She is very kind and friendly. Fixed all my problems in 5 mins. the best experience I had ever

5 years ago

Reply from Fluent Home

Thank you for your review, Duan! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

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Flossie Crowe Noblesville, IN

Very little wait time. Sarah was courteous, efficient and friendly. Responded quickly with assistance. Appreciated her help.

5 years ago

Reply from Fluent Home

Thanks so much for the review, Flossie! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 8th, 2020

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Donnie Smith Tampa, FL

Concise friendly timely billing prompt very accurate and handling my account customer representatives professional courteous always been friendly never had an issue.

5 years ago

Reply from Fluent Home

Hello Donnie,
We are very happy to hear you've had such a great experience! We strive to provide world-class customer service to all of our amazing Fluent customers! Please reach out to us if you have any other questions or concerns at 855-238-4826. Thank you for being a part of Fluent, Have a great rest of your day!

Mar. 5th, 2020

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Lisa Lithonia, GA

I live in Lithonia Georgia. Someone came to my home while I was about to leave and came back. The bottom line is that I was told I signed a 5 year contract (which a contract never was talked about). Basically with doing the math I’m STUCK with a 5 year contract paying 62.00 a month. ($3720 total over time). So yes I’m STUCK in a BS contract. I told them they are holding me captive for 5 years. Advise to you go to Home Depot or Lowe’s and install your own alarm. SMH 🤦🏽‍♀️ I went from paying $110.00 a year to a mess. NEVER AGAIN.

6 years ago

Reply from Fluent Home

Hey Lisa, we located your account, and want to see how we can assist you. You've got some awesome features on your system and we want you to be able to take advantage of those. We see that you left some positive reviews in the past on Google and the BBB page a while back, and would love to see one here too! We'll reach out shortly to see how things are going and if we can be of any assistance!

Feb. 18th, 2020

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Eloise Jenkins Columbus, OH

Do not switch to this company!! They are unethical and tell lies about buying out Brinks and other security companies. The salesman, Michael M stopped by my house, unannounced with a high-pressure sales pitch, based on lies. They did not cancel the other company, so I was double billed for 3 months. The technician just cut the other company’s lines. Now I have to take legal action to get out of a 5 year contract. They are preying on the elderly!! Beware!

6 years ago

Reply from Fluent Home

Hello Eloise, we are so sorry to hear about any miscommunications that may have occurred at the time of sale. It does appear that your representative adjusted your pricing, and offered to reimburse you for any double billing that may have occurred as well. Please let us know if we can be of further assistance!

Feb. 18th, 2020

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Rhonda Kaziechko

DO NOT waste your money on this company worst company I have ever dealt with. Put Fluent Security in Aug in 2 different homes and security has not worked at the one home since I've got it. I've done nothing but fight with these guys I've talked to 3 different MANAGERS and nothing. They are BRUTAL. All i get is ma'am please pay your account but lets not fix whats wrong. Why should i pay for something that has not worked since day one but i do i have been paying every month cause it my credit not theres. WORST company ever . DONOT get pulled in like the rest of us suckers did

6 years ago

Reply from Fluent Home

Hi Rhonda,

We are sorry to see that things started off rocky. I have reviewed your file and it seems there were some recent items that came up as well. I'm going to have a member of our tech support team reach out, and ensure we have resolved your technical issues. I also want to confirm that your account credits have been applied on our end as well. Thanks for your patience!

Feb. 18th, 2020

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Javone Nurse Ellenwood, GA

I am so glad I read the reviews. The rep came to my home and said he is a tech servicing the old Vivint systems. I no longer used my vivint systems and he said he would get it back running and I would no longer owe Vivint and can start over with a plan with them. I could not get a understanding of what he was trying to do, so I told him to come back in 30 minutes and googled the company. Lord I see now he was about to switch me to a whole new company’s system!

6 years ago

Reply from Fluent Home

Hi Javone,

We do have a lot of clients switching to Fluent from Vivint, however our employees are always dressed in a Fluent uniform, with an ID badge. If you'd like to discuss your encounter further, please contact us at Thank you!

Feb. 18th, 2020

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Lonnie Velasquez Nampa, ID

I would give this negative stars! Do not give any of their reps any info! They run a hard inquiry on your credit! Doesn't help when you're working to improve your credit to buy a house! So pissed off that they didn't disclose the fact that they would run a credit check just to give you a quote! Definitely finding a different security company when I buy my house! Don't believe the reviews the reps pull up to show you on their phones. Do your own research. Still pissed about that credit check a month later!

6 years ago

Reply from Fluent Home

We are sorry to hear that Lonnie. It looks like you were approached by an authorized Fluent dealer. I am happy to report that we have made some software changes to prevent this type of scenario from occurring. Please contact us at and we'd be happy to work with you to remove the errant inquiry from your credit file. Thank you!

Feb. 18th, 2020

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Unknown USER

If I could give this company zero stars I would. Do yourself a favor.. DO NOT SIGN UP FOR THIS GARBAGE COMPANY!! The customer service is HORRIBLE. The equipment, HORRIBLE. The door bell camera is ran through a phone call. If you are on a call it wont work. If the door bell is pushed, it takes a few minutes to even connect. When I'm at work, I cant even see any of my cameras, they wont connect. Yet, they say its my wifi. Well Vivint did NOT have this issue. EVERYONE at my work is with Vivint and they can connect just fine. PLEASE, don't make the same mistake as many of us. DONT SIGN UP!

6 years ago

Reply from Fluent Home

Hello,

Unfortunately, your profile is "unknown" but we'd be happy to assist you if you contact . Our doorbell cameras operate on WiFi, and it sounds like a DSL switch may need to be installed as well. Please let us know how we can help!

Feb. 18th, 2020

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Patricia

No one living in the premises and I tried to cancel. It is not being used and there is nothing of value in the house. They will insist on me paying for the entire 36 months which is over two thousand dollars. I am working through my bank to stop payment. They told me to move it from Sask. to Ab with me. I have security here for half the price, why then would I move it.

6 years ago

Reply from Fluent Home

Hey Patricia, we are sorry to hear you are dissatisfied. We were unable to locate your file, but we'd love to discuss why we ask our clients to commit for a certain time frame, and find a solution for your situation. Please shoot an email to and we'd be happy to help.

Feb. 18th, 2020

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S.W.

This company is a door to door swindler. The trick is they tell you that you have 30 days to change your mind but then they put at least one sticky tape door sensor on your house which they fail to tell you nullifies the 30-day return option. Once they put one stupid sticky sensor on your door it is considered "installed product" and you no longer can opt out when you realize you have been scammed.

6 years ago

Reply from Fluent Home

Hi S. Woodman - thank you for your feedback. Fluent has recently discovered and we are currently working through our reviews. Should you still need assistance, please contact us at 855.238.4826

Feb. 21st, 2020

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Zach Austin, TX

App works good, but don't get this service. They claim to be all over the US but that's not true. I moved to Austin and it took them over a month to get a 3rd party contractor to set it up. I was without service that whole time. They also lock you in to a 5 year contract with absurd cancellation fee. After 20+ months I tried to cancel because I was moving in with a roommate after divorce and they wanted to charge me 80% of my remaining contract which was over $2,500!!!! Criminals!!!

6 years ago

Reply from Fluent Home

Hi Zach - thank you for your feedback. Fluent has recently discovered and we are currently working through our reviews. Should you still need assistance, please contact us at 855.238.4826

Feb. 21st, 2020

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Trevor Stinson

Horrible company. READ THE CONTRACT AND DONT LISTEN TO SALES REP. I was told something VERY different by the sales person than what I actually signed. Make sure you have everything in writing and don’t answer ANYTHING on the phone unless totally clear in the contract. Long contracts, poor equipment, terrible customer service and an 80% of remaining contract cancellation fee! Don’t make the same mistake I did and stay clear of this company.

6 years ago

Reply from Fluent Home

Hi Trevor - thank you for your feedback. Fluent has recently discovered and we are currently working through our reviews. Should you still need assistance, please contact us at 855.238.4826

Feb. 21st, 2020

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Colleen McCullough

Terrible company. Discriminated against my elderly folks, got my 89 year mother to sign a 5 year contract. As well, they violated private property with a sign clearly stating " no soliciting" for this purpose, in a seniors village. Over 30 emails sent, phone calls, attempts. Very poor business, and customer service. Cannot make headway with this company. I would recommend to never sign anything with this company.

6 years ago

Reply from Fluent Home

Hi Colleen- thank you for your feedback. Fluent has recently discovered and we are currently working through our reviews. Should you still need assistance, please contact us at 855.238.4826

Feb. 21st, 2020

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Rena Rio Rancho, NM

I was told that I was signing up for a two year contract, two years later I'm ready to cancel the contract because the cameras ( main reason for getting the system) are worthless. I'm told that I signed a 60 month contract. Ridiculous!! I asked how much it would be to buy out of it, and they want a ridiculous amount of $2600. The equipment they installed in my home isn't even worth $500. Stay away!!

6 years ago

Reply from Fluent Home

Hi Rena - thank you for your feedback. Fluent has recently discovered and we are currently working through our reviews. Should you still need assistance, please contact us at 855.238.4826

Feb. 21st, 2020

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M. Mack Douglasville, GA

I would STRONGLY suggest that if anyone from this company contacts You, do NOT sign up with this company. Initially I had several call backs concerning faulty equipment. My last issue has lasted more than 11 days...customer "service" is HORRIBLE! They are 'novice" at best! It's NOT worth the headache and if I could I would rate Fluent a -5! Stay away from this company, its NOT worth it.

6 years ago

Reply from Fluent Home

Hi M.Mack - thank you for your feedback. Fluent has recently discovered and are currently working through our reviews. Should you still need assistance, please contact us at 855.238.4826

Feb. 21st, 2020

Fluent Home Reviews