Name: Guardian Protection
Rating: 3.2

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Verified Customer

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Ronnie Stafford, VA

We feel safe at night because we have somebody we can reach out to. I am happy with it all.

3 years ago

Reply from Guardian Protection

Hi Ronnie,
There is nothing better than feeling safer and I am so glad that you have found that feeling with your Guardian Protection smart home security system. Our UL certified Five Diamond 24-hour monitoring center never sleeps - we are here when you need us most.
Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 5th, 2020

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Verified Customer

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Joyce Milwaukee, WI

My favorite part is the doorbell and that I can see if there is somebody there. So far it is working out well.

3 years ago

Reply from Guardian Protection

Hi Joyce,
It's great to hear that you're enjoying the peace of mind that goes with having a video doorbell as part of your Guardian Protection smart home security system. We hear this from many of our customers and we are so pleased to hear from you as well!
Thank you for choosing Guardian! Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 3rd, 2020

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Verified Customer

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Lorraine Willoughby, OH

Great customer service and great technicians. It is up to date and user friendly.

3 years ago

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Verified Customer

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Todd Dublin, OH

Good service, they’re timely, informative, and helpful. It is easy to use and convenient.

3 years ago

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Verified Customer

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Renelle Indianapolis, IN

Customer service is friendly and professional and knowledgeable and efficient. I like the ease and flexibility of it.

3 years ago

Reply from Guardian Protection

Hi Renelle,
I am happy to hear that you are finding our customer service to be friendly and professional. Our specialists love what they do and are honored to service you. Like you, many customers comment on how easy the Guardian Protection smart home security system is to use. That means a lot in today's busy world. We all want security that's flexible and user-friendly! Life is better when it's safe!
Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 10th, 2020

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Verified Customer

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Rebecca San Antonio, TX

So far the devices are good. They are readily available and responsive. I liked my salesperson.

3 years ago

Reply from Guardian Protection

Rebecca - Thank you for sharing your experience with Guardian, and glad your salesperson was able to help deliver what you need. Thanks for being a customer, and stay safe!

Kevin
Customer Satisfaction Advocate

Sep. 25th, 2020

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Verified Customer

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Mark Vandalia, OH

The quality of their security equipment is good. They seem to be the most knowledgeable in the area.

3 years ago

Reply from Guardian Protection

Hi Mark.,
I am glad to hear that you are finding your Guardian Protection smart home security system to be of good quality and I appreciate that you took the time to review us. Our 24-hour monitoring center never sleeps and we will continue to strive to provide you with peace of mind. Life is better when it’s safe!
Thank you for choosing Guardian.
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 4th, 2020

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Verified Customer

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Valerie San Antonio, TX

I like the equipment. It hasn’t given me any issues. I just don’t know if I need it, it came with the house that is why I bought it.

3 years ago

Reply from Guardian Protection

Hi Valerie,
Thank you for taking the time to let us know that you are pleased with your Guardian Protection smart home security equipment. I would love for you to talk to one of our technical care specialists so that he or she can walk you through some of the features that deliver really great benefits. Why not enjoy them if you have them, right? Please private message me or email your account info (name, address, phone number) so that I can have a team member give you a call .
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 4th, 2020

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Verified Customer

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Jacquelyn New Braunfels, TX

Have called several times with no one being able give me an answer and getting a product that is not able to be used without purchasing something else

3 years ago

Reply from Guardian Protection

Hi Jacquelyn,
I am sorry that you have not been able to get an answer to your question. I would like to assist you better with this. Can you please email your name, premises address and phone number so that I can locate your account. Please email to [email protected].
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 1st, 2020

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Verified Customer

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Paul DelVecchio Pittsburgh, PA

Love it! Especially like the convenience of having the guardian app on my phone! Hi

3 years ago

Reply from Guardian Protection

Hi Paul, Thank you for choosing Guardian Protection! It's great to hear you are taking advantage of the interactive security features! We are giving you 5 stars for that awesome review! Tracy Customer Satisfaction Advocate

Sep. 1st, 2020

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Verified Customer

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David Newton Grove, NC

It is very people friendly. Excellent customer service. Always keeping us informed

3 years ago

Reply from Guardian Protection

Thank you for the positive review David. We work hard to deliver great service. Thanks for being a Guardian Protection customer.

Kevin
Customer Satisfaction Advocate

Aug. 24th, 2020

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Verified Customer

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Lauren Ibey Riverview, FL

Great experience and would highly recommend for anyone looking for a new security system

3 years ago

Reply from Guardian Protection

Thank you for the awesome shout out Lauren. We take pride in what we do because life is better when it's safe! Welcome to the Guardian family! Tracy Customer Satisfaction Advocate.

Aug. 27th, 2020

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Verified Customer

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Philip Cron Fort Worth, TX

The customer support has been amazing!! I only wish GP offered a floodlight camera for the garage.

3 years ago

Reply from Guardian Protection

Hi Philip,
Glad to hear that you are pleased with our customer support. At Guardian Protection we take pride in delivering a great customer experience. Thank you for being part of the Guardian family!
Mary Lynn M.

Aug. 17th, 2020

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Verified Customer

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Anonymous Noblesville, IN

I like the convenience and the reliability. They’re pretty prompt to come out.

3 years ago

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Verified Customer

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Gale Tarpon Springs, FL

Really like that it tells me when the door is open and that it protects me. It is worth it.

3 years ago

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Verified Customer

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Joan Seagoville, TX

Great response that are appropriate. I like the service, it is easy to work with.

3 years ago

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Verified Customer

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John New Braunfels, TX

The cameras were badly reviews online so I used different cameras but we like the notifications and they are reasonably responsive.

3 years ago

Reply from Guardian Protection

Hi John, It's nice to hear that you are enjoying the benefits of notifications to your smart phone through your Guardian Protection smart security system. Our 24-hour monitoring center never sleeps so that it can respond quickly to your emergency needs. Thanks for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Verified Customer

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Yvette Riverview, FL

They were very accommodating with my schedule. It is extremely user friendly and accessible.

3 years ago

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Verified Customer

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Jonathan Canonsburg, PA

Everything is convenient with it being on my phone on the app. I haven’t had any issues.

3 years ago

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Verified Customer

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Kimberly Venice, FL

Very user friendly and the person who came to set up the system was absolutely great.

3 years ago

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Verified Customer

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Dhanabal Midlothian, TX

It’s a good service. I think it needs some improvement on the package but is definitely is a good service.

3 years ago

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Verified Customer

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Justin Fort Worth, TX

I like convenience of it. Sometimes I can’t get it to work but I like being able to do it form the mobile phone.

3 years ago

Reply from Guardian Protection

Hi Justin, I am glad that you are enjoying the convenience of controlling your Guardian Protection smart home security system from your mobile phone. Our customers greatly appreciate this feature because it is time saving and keeps them in touch with what's going on when they can't be at home. We'd like to make sure your system works at all times, so please be sure and give us a call at 1-800-PROTECT (1-800-776-8328) so that we can help you. Or, email your account info (full name, premises address, and bet number to reach you) to [email protected] so that we can get in touch with you.
Thank you and have a great day,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Verified Customer

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Jason Rockwall, TX

The best thing is their reliability. Their customer support and security equipment are awesome.

3 years ago

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Verified Customer

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Durward Fort Worth, TX

I feel very safe with the more cameras and being able to access everything using mu phone.

3 years ago

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Verified Customer

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Brian Aubrey, TX

Guardian Protection is easy to use. I get emails everyday if the alarm is not set.

3 years ago

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Verified Customer

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Shaun San Antonio, TX

The system was recommended by our realtor. I like that I can use the app on my phone.

3 years ago

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Verified Customer

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Olena Converse, TX

The ability to use it from the phone and the ease of use what I like about Guardian Protection.

3 years ago

Reply from Guardian Protection

Thanks Olena! Glad you like your Guardian service.

Kevin
Customer Satisfaction Advocate

Aug. 24th, 2020

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Verified Customer

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Anonymous Laurel, MD

All the equipment is up to date and works perfectly. The system is responsive and easy to use.

3 years ago

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Verified Customer

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Jessica La Marque, TX

It is pretty easy to use and for what you are getting it is a good value. It gives peace of mind.

3 years ago

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Verified Customer

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Michele Monroeville, PA

Installer was prompt and informative. Walked me through all of the online options available.

3 years ago

Reply from Guardian Protection

Hi Michele,
Thank you for choosing Guardian Protection; it's great to hear you are taking advantage of the interactive security features!

Aug. 10th, 2020

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Verified Customer

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Dan Jones

Great company. Products are easy to use. Have not had any issues with set up or daily operation.

3 years ago

Reply from Guardian Protection

Hi Dan,
Thank you for being a 5-star customer, Guardian Protection is proud to help protect your world every day.

Jul. 27th, 2020

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Verified Customer

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Jessica

Guardian was referred to me by a friend. I like that I can access my camera anywhere.

3 years ago

Reply from Guardian Protection

Hi Jessica,
Thank you for being a 5-star customer of Guardian! It's great to hear you were referred to us by a friend and the smart security features like the camera are bringing you peace of mind.

Jul. 23rd, 2020

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Verified Customer

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Gary

We haven’t had any issues. It seem to make the house safer. I would recommend.

3 years ago

Reply from Guardian Protection

Hi Gary,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear the professional security monitoring is bringing you much deserved peace of mind.

Jul. 23rd, 2020

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Verified Customer

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Tenesha

Chose Guardian Protection because of the price. Customer service is timely. There is no outdoor two wat camera.

3 years ago

Reply from Guardian Protection

Hi Tenesha,
Thank you for choosing Guardian Protection for your security needs! It's great to hear we were able to work with you on a security package that fits your budget.

Jul. 23rd, 2020

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Verified Customer

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Jeffrey

Everybody in customer support seems to be very knowledgeable and I like that it local.

3 years ago

Reply from Guardian Protection

Hi Jeff,
Thanks so much for choosing Guardian Protection for your home security needs! It's great to hear customer support has been helpful when you needed us.

Jul. 23rd, 2020

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Verified Customer

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Christopher

Guardian is easy to use and convenient. Their support is very professional and friendly.

3 years ago

Reply from Guardian Protection

Hi Christopher,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your continued business very much.

Jul. 23rd, 2020

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Verified Customer

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Adebowale

They are the best on response and it is cheap. The set up is fine. The guy was professional.

3 years ago

Reply from Guardian Protection

Hello, thank you for being a 5-star customer of Guardian Protection! We appreciate your business and look forward to providing additional peace of mind every day.

Jul. 23rd, 2020

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Verified Customer

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Margaret

Getting it installed was a positive experience. I like the convenience of using it on the phone.

3 years ago

Reply from Guardian Protection

Hi Margaret,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear the interactive security features are bringing you everyday convenience.

Jul. 22nd, 2020

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Verified Customer

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Lynn

The lady who sold me the program was very professional. I liked her. The system does what I need it to do.

3 years ago

Reply from Guardian Protection

Hi Lynn,
Thank you for choosing Guardian Protection for your security needs and taking the time to review your sales experience!

Jul. 22nd, 2020

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Verified Customer

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Erich Zielenski

Guardian was recommended by the builder. I haven’t had any problems with them yet.

3 years ago

Reply from Guardian Protection

Hi Erich,
Thank you for choosing Guardian Protection! We are proud to help protect your world every day with professional security services.

Jul. 22nd, 2020

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Verified Customer

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Ebony

Equipment is really updated technology. It’s easy to use. We can see with the cameras.

3 years ago

Reply from Guardian Protection

Thank you for being a 5-star customer ,Ebony! Guardian Protection is proud to offer our customers the latest in smart home security features.

Jul. 22nd, 2020

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Verified Customer

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April

It’s been great! Any issues have been resolved pretty promptly. I feel secure.

3 years ago

Reply from Guardian Protection

Hi April,
Thank you for the 5-star review! We think you are a 5-star customer as well and we are glad the security system by Guardian Protection is bringing you peace of mind.

Jul. 22nd, 2020

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Verified Customer

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Tom

Easy to use and wireless. I like pretty much everything, the smoke detector and arming and disarming remotely.

3 years ago

Reply from Guardian Protection

Hi Tom,
Thank you for choosing Guardian Protection! Your smoke detector is monitored 24 hours a day, 7 days a week!

Jul. 22nd, 2020

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Verified Customer

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Randy

It’s good to be getting texts and then real time video. I like the price of it.

3 years ago

Reply from Guardian Protection

Hi Randy,
Thank you for providing 5-star customer feedback. Guardian Protection is proud to help protect your world every day at a competitive price.

Jul. 22nd, 2020

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Verified Customer

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Wafa

I like Guardian Protection. It makes my house a lot better because it is safe and good.

3 years ago

Reply from Guardian Protection

Hello,
Thank you for being a 5-star customer of Guardian Protection, we appreciate you!

Jul. 22nd, 2020

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Verified Customer

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Evelia Gil

Is good but will be nice if they help you find some one to put wire where need to.

3 years ago

Reply from Guardian Protection

Hi Evelia,
Thank you for being a 5-star customer! If you are still experiencing any issues please let us know here or call 1-800-PROTECT.

Jul. 23rd, 2020

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Verified Customer

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Susan McClelland

The pad is very simple user friendly don't believe they have to improve as of now

3 years ago

Reply from Guardian Protection

Hi Susan,
Thank you for the 5-star review! Guardian Protection is proud to help protect your world every day with professional security services.

Jul. 23rd, 2020

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Verified Customer

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Steve Johnson

Easy to work with. A little pricy but a very good system. Smart homes are the way of the future.

3 years ago

Reply from Guardian Protection

Hi Steve,
It's great to hear you are enjoying the latest in smart home security technology with Guardian Protection! We appreciate your business and feedback very much.

Jul. 23rd, 2020

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Verified Customer

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Emeka Olumba

Very good experience. I love the ability to monitor my house from any location from the any where.

3 years ago

Reply from Guardian Protection

Hello,
Thank you for sharing a 5-star customer experience! It's great to hear the interactive smart security features like the phone app monitoring are bringing you everyday peace of mind.

Jul. 23rd, 2020

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Verified Customer

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James

professional and curteous, I have not had to arm the alarm much, but what I can see they are very good.

3 years ago

Reply from Guardian Protection

Hi James,
Thank you for trusting in Guardian Protection! We've got your back with over 70 years in the security business.

Jul. 23rd, 2020