Name: Guardian Protection
Rating: 3.2

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Verified Customer

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precious lane

Steven was amazing. He answered all of the questions I had. He was also very helpful and nice

3 years ago

Reply from Guardian Protection

Hello,
Thank you for taking the time to share great 5-star feedback for Steven! Guardian Protection is honored to be your home security provider.

Jul. 16th, 2020

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Verified Customer

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Jacob Mills

Pricing was honest and fair for service and hardware. Customer service is great.

3 years ago

Reply from Guardian Protection

Hi Jacob,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with professional security installation and monitoring.

Jul. 16th, 2020

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Verified Customer

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Alexandria

They help me out with what I need whenever I call them. I had issues with the sensors. They fell off the doors within the first day.

3 years ago

Reply from Guardian Protection

Hi Alexandria, thank you for reviewing your customer experience. If you are still experiencing any issues please reach out here or call us at 1-800-PROTECT.

Jul. 10th, 2020

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Verified Customer

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Sandra

They've been attentive to every need that I have. It's reliable and meets all of my needs.

3 years ago

Reply from Guardian Protection

Hi Sandra,
Thank you for being a 5-star customer! It's great to hear the system is providing reliable and we will work hard to help protect your world every day.

Jul. 10th, 2020

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Verified Customer

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Matthew

Easy to use, small and out of the way. Very responsive and friendly customer service.

3 years ago

Reply from Guardian Protection

Hi Matthew,
Thank you for the 5-star review of your customer experience! Guardian Protection is honored to be your home security company.

Jul. 10th, 2020

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Verified Customer

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Anonymous

Every time I had issues they were able to help me. They're always available if something happens.

3 years ago

Reply from Guardian Protection

Hello, thank you for the 5-star customer feedback! Guardian Protection is proud to help protect what matters most to you every day.

Jul. 10th, 2020

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Verified Customer

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Santosh

The quality of the equipment is really nice and upgraded.The remote access and upgrades are great.

3 years ago

Reply from Guardian Protection

Hi Santosh, thank you for taking the time to share 5-star customer feedback! Guardian Protection is proud to help protect your world.

Jul. 10th, 2020

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Verified Customer

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Bruce

It's very reliable. I like the convenience of having interaction through my mobile devices.

3 years ago

Reply from Guardian Protection

Hi Bruce, thank you for choosing Guardian Protection! it's great to hear you are enjoying the smartphone app.

Jul. 10th, 2020

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Verified Customer

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Sean

They're available at all times. They seem to understand the systems and everything.

3 years ago

Reply from Guardian Protection

Hi Sean, thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with professional security monitoring.

Jul. 10th, 2020

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Verified Customer

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George

It's easy ot use and allows you to access in your phone. It's pretty dependable.

3 years ago

Reply from Guardian Protection

Hi George,
Thank you for sharing a 5-star customer review! Guardian Protection is dedicated to helping to protect what matters most to you every day with smart, interactive security solutions.

Jul. 9th, 2020

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Verified Customer

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Roland

My neighbors had guardian. I decided to go with you guys and you had some nice prices.

3 years ago

Reply from Guardian Protection

Hi Roland, thank you for choosing Guardian Protection for your home security! It's great to hear you came thru a recommendation and that we were able to find the security package that worked with your needs and budget.

Jul. 9th, 2020

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Verified Customer

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Chinwe

Prompt service, easy to use equipments. I'm enjoying the service I'm getting so far.

3 years ago

Reply from Guardian Protection

Hi,
Thank you for taking the time to share 5-star customer feedback! Guardian Protection is proud to help protect your home every day with award-winning home security monitoring.

Jul. 9th, 2020

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Verified Customer

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Frank

Good quality product and sound. Quick response and very knowledgeable. It's easy to use.

3 years ago

Reply from Guardian Protection

Hi Frank,
Thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear you are finding the security system easy to use and the less than 20 second average response time on alarms is bringing you the peace of mind you deserve.

Jul. 9th, 2020

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Verified Customer

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Dezarie

They've answered all my questions. They're very prompt. It's affordable and keeps my family safe.

3 years ago

Reply from Guardian Protection

Hello,
Thank you for being a 5-star customer! Guardian Protection is proud to be your home security provider of choice.

Jul. 9th, 2020

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Verified Customer

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Jeremy Benoit Wilmington, DE

They are very easy to work with. They've solved my few issues in a timely manner.

3 years ago

Reply from Guardian Protection

Hi Jeremy,
Thank you for being a 5-star customer of Guardian! It's great to hear the support staff were efficient and helpful when needed.

Jul. 1st, 2020

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Verified Customer

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Carol Tenley Plano, TX

I only had to contact them once regarding my password but they were so helpful and nice.

3 years ago

Reply from Guardian Protection

Hi Carol,
Thank you for sharing great customer feedback! It's wonderful to hear the customer care team was helpful and treated you with the respect that you deserve.

Jul. 1st, 2020

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Verified Customer

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Tina Collins Saint Peters, MO

They great my family feel very safe being part of the Guardian Protection family.

3 years ago

Reply from Guardian Protection

Hi Tina,
Thanks so much for being a part of the Guardian Protection family! It's wonderful to hear the professional security monitoring is providing you with much-deserved peace of mind.

Jun. 25th, 2020

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Verified Customer

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Mrs. Nate' Billingsley-Walton Parker, CO

Overall, it has been a good experience. I just wish they gave a multi-account discount on some sort.

3 years ago

Reply from Guardian Protection

Hello,
Thank you for choosing Guardian Protection and taking the time to share helpful feedback. We do offer a referral credit if you refer a friend to us! Have a safe day.

Jun. 25th, 2020

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Verified Customer

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Felix San Antonio, TX

It is really up to date and has worked. I have got to know the person and I trust him.

3 years ago

Reply from Guardian Protection

Hi Felix,
Thank you for being a part of the Guardian Protection family! We are proud to help protect your world every day with professional security monitoring.

Jun. 25th, 2020

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Verified Customer

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Sonya Vickers Thonotosassa, FL

Average. Camera doesn’t notify me motion. I get packages delivered and no notification. Half of the time my live camera doesn’t work

3 years ago

Reply from Guardian Protection

Hi Sonya, I'm sorry to hear you're having issues with the cameras and notifications. Our technical care team would be happy to assist; just give us a call at 1-800-PROTECT.

Jun. 23rd, 2020

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Verified Customer

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Lois A Wake Forest, NC

Customer service was okay. I got the doorbell but it rings funny and it doesn't really come up on my screen like it should.

3 years ago

Reply from Guardian Protection

Hi Lois,
Thank you for taking the time to share helpful customer feedback! Our technical care team would be happy to help you out, please give us a call at 1-800-PROTECT.

Jun. 19th, 2020

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Verified Customer

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Anthony Seagoville, TX

It's very easy to be safe. The camera show wasn't clear; it doesn't pick up everybody.'

3 years ago

Reply from Guardian Protection

Hi Anthony thank you for being a 5-star customer! Please give us a call at 1-800-PROTECT with any technical questions

Jul. 14th, 2020

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Verified Customer

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Jenine & Ricky West Chester, PA

They are responsive. The few times I have called they have helped me with everything I needed.

3 years ago

Reply from Guardian Protection

Hi Jenine & Ricky,
Thank you for being 5-star customers of Guardian Protection! We are proud to help protect your world in West Chester, PA every day.

Jun. 22nd, 2020

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Verified Customer

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Mary Jane Fort Worth, TX

They are reliable and upfront. They dected the alarm and called me back right away. They're very precise.

3 years ago

Reply from Guardian Protection

Hi Mary Jane,
Thank you for reviewing your recent signal monitoring experience. Guardian Protection is proud to help protect your world every day with an average 30 second response time on alarms.

Jun. 22nd, 2020

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Verified Customer

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S Crandall, TX

I like that it alerts my family of whoever is coming in or whatever. It came with our house.

3 years ago

Reply from Guardian Protection

Hello,
Thank you for taking the time to share a great 5-star review! Guardian Protection appreciates your business very much.

Jun. 22nd, 2020

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Verified Customer

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Joseph Hamilton, OH

I've been having an issue with the sensors and I did have a less than favorable experience with one of the customer support people.

3 years ago

Reply from Guardian Protection

Hi Joseph,
Thank you for taking the time to write us feedback. I'm sorry to hear you're having issues; please use the 'Private Response' tool here to private message us your address of services and we will be happy to help.

Jun. 19th, 2020

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Verified Customer

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Emery Mansfield, TX

It gives me peace of mind that everything is secure and my family is safe. I have had an issue with the window sensors.

3 years ago

Reply from Guardian Protection

Hi Emery,
Thank you for choosing Guardian Protection for your family's security needs; we are proud to help protect what matters most to you. If you are still experiencing any issues please let me know here.

Jun. 22nd, 2020

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Verified Customer

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Ronald Princeton, TX

Any problems that we do have they call to make sure we're okay. It's good quality.

3 years ago

Reply from Guardian Protection

Hi Ronald,
Thank you for taking the time to share great 5-star customer feedback! Guardian Protection is proud to offer a less than 30 second average response time on alarms and we look forward to providing you peace of mind.

Jun. 22nd, 2020

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Verified Customer

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Stuart Lorena, TX

Overall I think it's an excellent company. It's keeping me safe. Right now I am having problems with the equipment.

3 years ago

Reply from Guardian Protection

Hi Stuart,
Thank you for being a part of the Guardian family! I'm sorry to hear you're having issues with the equipment, please use the 'Private Response' option here to reach out with your address and issue; we'd love to help!

Jun. 22nd, 2020

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Verified Customer

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Kelly & Jaimal Clayton, NC

They've done everything I've needed. It works and I like the wifi and the app on the phone.

3 years ago

Reply from Guardian Protection

Hi Kelly & Jaimal,
We appreciate your business and feedback! It's awesome to hear the smartphone app is bringing you everyday convenience and peace of mind.

Jun. 22nd, 2020

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Verified Customer

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Patricia Fort Worth, TX

I like that I can arm and disarm it on my phone. The technology is fine but I need them to come back and finish.

3 years ago

Reply from Guardian Protection

Hi Patricia,
Thank you for the review; it's great to hear the smartphone app is bringing you peace of mind. Please use the 'Private Response' option here to send your address of services if you are still having any problems.

Jun. 22nd, 2020

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Verified Customer

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Phyllis Seagoville, TX

Their customer support is good. I called them last night to get one of my sensors fixed.

3 years ago

Reply from Guardian Protection

Hi Phyllis,
Great to hear our phone staff was able to get you taken care of! Guardian Protection will be here 24 hours a day when you need us.

Jun. 22nd, 2020

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Verified Customer

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Quina Converse, TX

Previously I had tried several protection companies and Guardian Protection is easy to work with and very responsive.

3 years ago

Reply from Guardian Protection

Hello,
Thank you for switching to Guardian Protection! It's wonderful to hear you are enjoying the professional security services and please let us know if you ever have questions.

Jun. 22nd, 2020

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Verified Customer

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Clark Westfield, IN

The technology is good, maybe a little too much because it can be a little more difficult than it needs to be. I like it for safety.

3 years ago

Reply from Guardian Protection

Hi Clark,
Thank you for being a part of the Guardian Protection family! It's great to hear you are enjoying the security system and please give us a call at 1-800-PROTECT if you ever have technical questions; we are open 24 hours!

Jun. 19th, 2020

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Verified Customer

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Matthew Bulverde, TX

Support tells me the information I need with quick responses. The security is good.

3 years ago

Reply from Guardian Protection

Hi Matthew, thank you for the 5-star feedback! Guardian Protection is proud to offer a less than 30 second average response time on alarms.

Jul. 14th, 2020

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Verified Customer

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Pamela Wesley Chapel, FL

They came with all the things I needed and I liked what they were offering so I feel safe.

3 years ago

Reply from Guardian Protection

Hi Pamela,
Thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear the professional security services are bringing you peace of mind.

Jun. 23rd, 2020

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Verified Customer

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James

It seems like a good product. Flexibility, easy to use. They should follow-up and put a sign in the yard, which I do not have at this time.

3 years ago

Reply from Guardian Protection

Hi James,
Thank you for providing helpful customer feedback! We would be happy to get you a sign shipped out at no charge; just respond here in the 'Private Response' option with your address of services, please.

May. 19th, 2020

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Verified Customer

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Yvette

They did a very good job and reinstated me. I feel safe with this system and I can go out.

3 years ago

Reply from Guardian Protection

Hi Yvette,
Thank you for taking the time to share a great 5-star review; Guardian Protection appreciates your feedback and continued business very much!

May. 19th, 2020

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Verified Customer

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Naomi

We love the doorbell with the quick notifications. I like the technology of the equipment.

3 years ago

Reply from Guardian Protection

Hi Naomi,
Thank you for sharing a 5-star review! It's great to hear you are enjoying the professionally installed and monitored security system by Guardian.

May. 19th, 2020

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Verified Customer

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Dana

Everybody is so nice and helpful. It's easy to use and we haven't had a problem with it yet.

3 years ago

Reply from Guardian Protection

Hi Dana,
Thank you so much for choosing Guardian Protection and being a valued 5-star customer!

May. 19th, 2020

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Verified Customer

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Shenee

The app is quick and easy. I like that I can set my security system when I'm away from home.

3 years ago

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Verified Customer

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Kristine

We know that when somebody breaks into our house we're safer with it. Customer service was very responsive.

3 years ago

Reply from Guardian Protection

Hi Kristine,
Thank you for taking the time to share great customer feedback! Guardian Protection is proud to be your home security provider.

May. 19th, 2020

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Verified Customer

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Josh

The app is great. They get back to me fine and they're very helpful and thorough.

3 years ago

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Verified Customer

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Ryan

I've never had a problem with the equipment. They're quick and friendly and knowledgeable.

3 years ago

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Verified Customer

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Rena barr

Great they are doing a good job they too of everything they go and above every day love the

3 years ago

Reply from Guardian Protection

Hi Rena,
Thank you for taking the time to share a great 5-star customer review! Guardian Protection is proud to be your home security provider.

May. 19th, 2020

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Verified Customer

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Kat

Our tech was awesome, and so was our sales lady Tabitha. My experience has been great so far

3 years ago

Reply from Guardian Protection

Hi Kat,
Thank you for sharing great customer feedback! We appreciate your continued business very much.

May. 19th, 2020

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Verified Customer

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Priyanga Sewickley, PA

Very satisfied with our home security system. I think the doorbell is the best part.

3 years ago

Reply from Guardian Protection

Thank you for taking the time to share 5-star customer feedback! It's great to hear you are enjoying the HD video doorbell. Guardian Protection is proud to be your home security provider.

May. 15th, 2020

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Verified Customer

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Ramiro Humble, TX

They've been pretty good answering all the questions that I've had. The equipment is not as advanced as other companies.

3 years ago

Reply from Guardian Protection

Hi Ramiro,
I am glad that we have been able to answer your questions. Guardian Protection utilizes advanced technology and state-of-the-art products so that our customers can find convenience while staying safe. If you would like to discuss advanced equipment options, please email your full name, premises address and best number to reach you to [email protected].
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 17th, 2020

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Verified Customer

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Christopher Bradley Lewes, DE

Easy operation, bonus for the garage doors, especially with the app. WAP is amazing for internet

3 years ago

Reply from Guardian Protection

Hi Chris,
Thank you for the 5-star review! It's awesome to hear the smart home security features are bringing you everyday convenience.

May. 11th, 2020

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Verified Customer

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Clarence Garrett, IN

It's convenient. We've screwed up a couple of times and they called and told us how to fix it.

3 years ago

Reply from Guardian Protection

Hi Clarence,
Thank you for taking the time to share 5-star customer feedback! It's wonderful to hear that technical support has been helpful to you when needed.

May. 8th, 2020