BlueCross BlueShield

Great customer service and very friendly and excellent service and very knowledgeable

It is not affordable for a single mother as me, with only one salary. The deductible are very expensive. Unfortunately, it is the insurance provide for my company. And I need a health insurance because I have health conditions and I take medications every day. So, I am scare that I can't be able of receive a good treatment without an insurance. I have to recognize that it take some advantage: you have a long list of doctors and specialists with this plan and you don't need authorization of the plan to go with a specialist and to make laboratories or procedures as endoscopy, etc.

I had BC/BS before I changed jobs and I loved the service. The choices of physicians that you and choose from is great!!!

Its been about 15 years but they were my primary insurance and were SO expensive. Was actually glad to be old enough to get on Medicare.

long time customer 50 + yrs caring easy to communicate with if necessary. My Medicare supplement through former employer.

I like Blue Cross Blue Shield becasue they provide great coverage. Most doctors accept this insurance. They have different plans to choose from and they give you options to choose from when paying.

Pretty good and renowned health insurance company. I like having them for my insurance.

I have been with BCBS for years. I feel safe with my health plan. Peace of mind... Is good for your health.

I have BlueCross and Blueshield of Arkansas through my work. I pay almost $500 a month and the out of pocket deductible is $7500 which is 1/3 of what I make per year. I had to be taken to the emergency room early in my pregnancy in 2019 and wound up loosing the baby and my insurance didn't pay any of the bill. The hospital did give me a discounted rate since I had insurance though. I just don't understand why I have to pay them so much every month and they still charge me so much on top of that.

Great to work with. I get quick answers when I call with a question.

I like the experience that I have had with the exception that if you misplace your prescription card its a little hard to get CVS to fill you prescription.

I have never been declined any service. My copays are among the lowest in health care.

Extremely Easy to communicate with and has many providers in their network.

I think their services are comprehensive

I've had BCBS for many years through Boeing and have had great service. My deductible is high but that's the way it goes.

I really liked my plan, I was really mad when the "affordable" care act forced BCBS to discontinue the one I was on. My only complaints are related to the online explanation of benefits. I was mislead about how long online explanations of benefits are available, I was told 6 years but really it is/was 18 months. Also, when I got emails that a new explanations of benefits was available I had no way of knowing which one it was since the email had no date reference nor was there a "published date" or something like that online.

Very easy to look online at your claims . Haven't has any issues so far. Lots of providers accept this insurance.

I've been with BCBS for most of my life. They have been great. I started when I was 26 years old and I am now 57. Their physician network is terrific and plans are great and I have never had a problem with them covering my expenses. NEVER EVER. I started my own company 5 years ago and we only offer BCBS plans because of the exceptional quality. Their national and international coverage is top notch.

I have Anthem BCBS through work for our family's health insurance. I have found that the plan we have with them is above standard and rarely (if ever) have a claim denied. I have a lot of kids and someone is always sick so I rely heavily on the fact that my insurance will have my back when I need it. Their statements are a little confusing at times, but again, I have a lot of children so there is often a lot of information to process. Most of my insurance plan is paid by my company, but I pay a portion for my family. No one likes to pay for health insurance...it's expensive no matter who you go through. I could not afford this plan on my own so I'm grateful to my company that they pay the bulk of it. I wouldn't give any insurance company 5 stars for value because I really think it is way too expensive overall. Their customer service is usually pretty easy to deal with when I have to call on a claim. It is a company that is well known and I feel confident knowing I have them when I need them.

So far no problem there no dazzle with them paying the bills. They let you know if something wrong

Well...it’s an insurance company so we set the bar low but, I’m grateful I have been able to keep my plans which they grand fathered in after all those years. I’ve only had one major surgery and BlueShield did take forever to pay the hospital (like over a year) but otherwise they have been easy to deal with when it comes to other basic payments. Their customer service is hit and miss. If you get someone who is giving you the run around, try calling back, you might get someone excellent right after.

As a long-time customer of BlueCross BlueShield, I've had multiple interactions. The upside is that the network is extensive, especially on a PPO plan. The downside [and maybe this is managed by CVS Caremark] is that it's been so hard to get approval for certain drugs -- especially related to cancer.

Even though I am a disabled veteran and get some of my health care through VA, my family have been using BlueCross BlueShield for many years. We've never had an issue as every doctor's office takes the coverage. I definitely see my family continuing use of BlueCross BlueShield.

My wife & I never spend a dime at a hospital or doctor. No co-pays.

good but rates keep going up too much eaach year

coverage is poor and inconsistent. also has many conditions to ensure that they never payout appropriately

Blue Shield has been an excellent health care provider. I have been with them since about 1986 and have never had a claim denied. I have had both an individual plan, and,now, a Medicare supplement. Their network of doctors, hospitals, etc is fantastic.

Major medical is good. Dental sucks and vision non-existent.

Excellent customer service, quick response.

I've had Bluecross for several years now and they have really stepped up their game with their mobile app. The fact that they have a doctor on demand in their app is great. I used them a couple of months back when i was traveling in Miami, i was sick as a dog. I was able to video conference with a doctor for free, they called in the antibiotics to a pharmacy close to the hotel and it was a seamless experience. I was pleasantly surprised as i didn't think of a health insurance company to have a great mobile app but they really do.

This is the gold standard of insurance companies. You pay a premium price m, but you are comfortable you are going to be covered and that they will stick to their terms.

I used the chat function online to get an answer to a query. The representative was very helpful.

I just got blue cross and my monthly payment is a reasonable $75 a month with only a $1000 deposit! I can’t wait to start saving money for my health!

Had BCBS while working as a heavy equipment mechanic, they covered all my needs and my family’s very well.

I had great service with them but lost coverage when I left my job. It was accepted almost everywhere and I only had to pay a small copay of $25

I have had BCBS for many years & have enjoyed good health insurance. At times, I do wish it was easier to get things approved for physical therapy services or lower cost on some medicines

Great option for insurance. I have this through my job and it covered a lot when i had to go to the ER twice

Good attention. Very easy to work with. Nice and logical internet base platform. Good work

I had an hmo plan and that bad boy didn’t really serve me well. Had the hardest time finding coverage for simple things. Way too many referrals and lots of waiting for tests to be cleared

All written information informative and easy to read. Quotes were accurate and understandable. Great prescription mail order system Customer Service reps were first rate.

Copay is lower than most always send statement that is easy to understand and explain all charges

I became extremely Ill a few weeks ago and thought that I may have contracted the Coronavirus as this virus's symptoms run a close parallel to Ifluenzas A and B and my symptoms, for the most part, were within the parameter of the virus so therefore, I contacted the only medical people I could due to the time I called which was our local hospital and gave them a description of my symptoms. I was told that I would have to either wait a couple of days before I could get tested by going to their drive through testing stations or going into the hospital, to their ER and check in there. My wife called her supervisor and told him what was going on and he ordered her to stay home from work and go into Self quarantine, which she did. At that time, I decided to go on into the hopital's ER check in station to get tested. When I the doctor and nurse finished their testing, I was told to go home and remain in self quarantine until the test results came in. I was in quarantine for 2 days until I received a telephone call from the hospital, telling me that the results came back Negative and that I more than likely had Influenza but they did not tell me which one I had. I had to figure that one out on my own which wound up being the A strain which was, by far, worse than the B strain. Approximately 3 weeks later, I received the bill that the hospital turned into BCBS and just the other day, I received the results from BCBS and when I looked at the final bill, I was very glad that I was sitting down!! BCBS didn't cover a single penny of the bill which is $1450.00 for the test!! Good God, this bill for this amount for sticking a cotton swap up my nose, twice in each side that made it feel like they were going to scrape the back side of my eyeballs, did a quick scan of my chest and take a few vitals?? The whole test concluded within a 5 minute period and I had to lay around in the ER room for about an hour, doing Nothing, seeing NO ONE and that room cost $987.00 per hour, or so it appears to be the going price?? BCBS is the worst insurance provider I have ever seen or had in my entire life and just as soon as I find another provider, I am going to tell them where they can get off!!! And I don't plan on being very nice about it either!! I have had it with those people, their bad habit of Ripping off those who are under their insurance plans!! And, I also have to thank the Steel Worker's Union for their Arrogant Stupidity and Ignorance when it comes t dealing with contracts that effect their members and all other employees. They couldn't negotiate with a freaking MORON!!!

I have never had a bad experience through BlueCross, the co pay is good and the premium isn’t a high amount either

I had went and got some labs done the other day. A nurse from BCBS called to make sure my visit went ok and of I had any questions about my labs or insurance policy.

the worst. Nrt 1.5 B in profit yet raising our coverage again by 30%. Hours on hold to get someone to nowhere. Would not recommend to my worst enemy.

Great company to provide affordable health insurance for medical and dental expenses.

In my experience BCBS processes claims quickly, within a few days of submitting. Their submission process is straight forward and when questions do arise requiring clarifying information I've found the customer service reps (via phone and their secure messaging system) to be quite helpful, knowledgeable, and reasonable in getting the claim moving again. If you make a minor error in your claim form, their reviewers use common sense and generally compare the invoice and process the claim accordingly. Aside from one example where a medical provider made a mistake in assigning an out of network therapist, I've had no issues getting prompt payments and addressing questions when needed. I will look to keep BCBS as long as possible, presuming they continue to maintain that level of good service. I write this review in the context of comparing BCBS to my (now former) dental insurance provider (Aetna Dental) who I just dropped after 18 years, because they seemed to use every bureaucratic maneuver possible to delay claims, lose correspondence, and generally be unhelpful in processing claims that should be routine in nature. There is no comparison.

Ive had BlueCross BlueShield for years, and Ive never had in troubles with my medical bills. Its a great insurance company and covers almost everything. I highly suggest this insurance company for you and your family.

The customer service has been amazing! And I like the small copays for Dr visits!

Went to the doctor yesterday to get treatment for something. My doctor wrote me a prescription and I dropped it off at the pharmacy. Later I get a message from the pharmacy that my insurance doesn't cover that brand and has a preferred brand. Now the doctor is out and I can't get the brand changed. It's already been over 24 hours since I sought treatment and got the prescription I need. Now that the doctor is out, I can pay out of pocket for my prescription when I already pay these jerks 700 a month or my treatment will be delayed for days or weeks until I need surgery to fix something that could have been stopped in a couple days all because Blue Cross has a preferred brand. This company sucks, always has.