Name: BlueCross BlueShield
Rating: 2.9

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Dale Ash Sandy, UT

My company forced me to use Blue Cross Blue Shield. It was not a good experience. They limit your physician choices. Many of my doctors were not on their panel. Their customer service was not as good as my prior health insurance provider. They are OK. Certainly better than not having health insurance.

6 years ago

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William South Jordan, UT

I had bluecross blue shield through my wife's work. It was by far the best health insurance I have ever had. They paid every bill without question.

6 years ago

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Megan Rigby

Through my husband work, we are able to have health insurance. Blue Cross Blue Shield has ben good to us. Never having to pay more than copayments.

6 years ago

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Linda Hill

The best part of Blue Cross is their customer service. They are very patient and willing to take the time to explain your benefits.

6 years ago

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Madysen Clingan

Refuse to cover necessary medical tests for my pregnancy unless I deliver at the hospital THEY want me to deliver at. I'm currently paying over 1000 dollars in bills and it keeps piling up because they refuse to pay on anything. They won't even cover the blood work I had to get at my first appointment. Also if my baby is a boy they refuse to help cover the cost of a circumcision. Absolutely ridiculous. They want me to deliver at a hospital over an HOUR away from where I live. Will be switching insurances.

7 years ago

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darcy sullivan Pensacola, FL

My family and I have always used BlueCross BlueShield, and they have always been very kind and helpful to us. They are easy to get in touch with when a problem arises.

2 years ago

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Scott Grange San Jose, CA

Network is pretty good. Super annoying that they make me fill something out year for proof of other insurance and total screw up payments if you don't. Good negotiated rates with providers.

2 years ago

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LBurr96 West Jordan, UT

I have been pleased with my coverage and for the most part the coverage is wonderful at covering a large variety of medical services that I have used.

2 years ago Edited January 27, 2022

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Vy Ha Tallahassee, FL

I like that my insurance covers something I need for my personal health every time I run into trouble but I do not like that I sometimes have trouble having my insurance accepted with this company

2 years ago

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J B Sandy, UT

I used BlueCross BlueShield at my last employer. They always came through when I needed them. Their consultants were a huge help in finding in network specialists.

2 years ago Edited January 24, 2022

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Glenn Dalton Salt Lake City, UT

my provider for 30 years. Excellent acceptance everywhere and very fair and easy to file claims with. Premiums are very reasonable for the services covered.

2 years ago

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Saylor D Herriman, UT

BlueCross BlueShield is a great insurance company. Their plans are great and any time I've had an issue with billing or benefits their customer service has been very helpful.

2 years ago Edited January 13, 2022

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David Swenson Saint Paul, MN

I had positive experience as with Blue Cross amd Blue Shield. Easy to work with and honest communication. Only switched because of a move and change of job.

2 years ago

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upnorthwi Bellevue, WA

BlueCross BlueShield is my current insurance. I haven't had any issues with them. Even living in a tri-state area it is not a problem using services in 3 states. Customer service is OK. I wish they were cheaper, and my deductible was lower, but overall, they're pretty good company.

2 years ago

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Sydney Charleston South Jordan, UT

We used BlueCross BlueShield in the past for our insurance! They were amazing. The copay for doctors visits was super low. Never had a problem with this company!

3 years ago

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Jwat1213 New Market, MD

We currently have them as our health insurance. Great network and great coverage. We have never been overcharged or paid for something that was covered

3 years ago Edited September 14, 2021

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Lisa C Johnson Windsor Mill, MD

I had this plan for a long time before my company changed over. I was happy with BlueCross Blue shield and never had any major issues. Most providers take this plan.

3 years ago Edited September 14, 2021

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Leonard Thompson Show Low, AZ

I am not a big fan of any insurance companies. BlieCross BlueShield is just “okay.” I feel that every time I have had to use my card, it’s just a long, drawn out process. The process of deductibles is very inconvenient and customer service seems like days when I have to call for a question to be answered.

3 years ago

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Karli American Fork, UT

This company was overall good, but I did have a few issues when trying to pay for bills and get information from them. Their response times weren’t amazing but in the end I was able to get the help I needed.

3 years ago

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Cindy H Gilbert, AZ

We have had this insurance for a few years and are very pleased. Good customer service when you need it. Works well even for my college children out of state.

3 years ago

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Cristina ,

The absolute best there is. Bluecross blueshield helped me after an awful car accident. They definitley made life more bareable. Would very much reccommend

3 years ago

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Vic Omaha, NE

Been with them for over 16 years, and all I can say is, they're a necessary evil. I'm glad I have insurance, because I'm sure I've saved some money over the years. But man, some of the idiocy you get when they DON'T cover something, can be very annoying.

3 years ago Edited September 14, 2021

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Judy Glotfelty ,

Easy to deal with and coverage is excellent. Never have had a problem with denied claims. Knowledge of their product with their service people is impressive.

3 years ago

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Jungle55 Coeur d'Alene, ID

BlueCross offers decent coverage, but it is expensive! We pay over $1400 a month and still have a $5k deductible. Their customer service is very kind when you can finally talk to someone. It will take days for them to respond via the email option on their website. Overall, for an insurance company, a solid 3.5 or so.

3 years ago

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Maria Pereira Orlando, FL

It has worked for me. Customer service is great. I have an HMO and I wished I had a PPO it would be much better as far as choosing doctors because the doctors from the network are not always good.

3 years ago

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Laura Garza Houston, TX

I am insured with Blue Cross from my employer and their coverage is so affordable for my son and I. And most importantly, they’re accepted pretty much, everywhere.

3 years ago

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Jen Smithfield, UT

We have had a wonderful experience with BlueCross BlueShield. We have a daughter with special needs and they have accepted every doctor she has needed to see.

3 years ago

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Mo Providence, RI

Rhode Island region healthcare coverage is great! But patient portal is not intuitive. It's unclear what you actually owe as a co-pay, but the insurance coverage is so good that it's usually $0-10.

4 years ago

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Diana Ploeger Oakley, UT

Company provided good information regarding areas covered and not covered along with co-pay and documentation requirements. Customer service personnel tried their best though sometimes required additional help from a supervisor and then would call me back with the updated information. They were responsive to my inquiries.

4 years ago

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Dali Dallas, TX

This is the gold standard of insurance companies. You pay a premium price m, but you are comfortable you are going to be covered and that they will stick to their terms.

4 years ago

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Misty Lacey Laurel, MS

I have had BCBS for many years & have enjoyed good health insurance. At times, I do wish it was easier to get things approved for physical therapy services or lower cost on some medicines

4 years ago

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Edward Obediah Katy, TX

All written information informative and easy to read. Quotes were accurate and understandable. Great prescription mail order system Customer Service reps were first rate.

4 years ago

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Mandie Bremer Moncks Corner, SC

I had went and got some labs done the other day. A nurse from BCBS called to make sure my visit went ok and of I had any questions about my labs or insurance policy.

4 years ago

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Amanda Montebello, CA

I’ve had great experiences with Blue Cross Blue Shield. Through my plan with work, I have a lot of options for health care providers and competitive insurance rates.

4 years ago

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Nancy Paugh Long Beach, MS

Most hospitals and doctors accept this insurance which is not always easy to find. The rates are comparable to most policies. Finding test results online make it easy and unnecessary to make another appointment.

4 years ago

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Michelle W Coraopolis, PA

My husband and I have this now, and I'm grateful we do. Our plan is perfect for us, and BCBS is a wonderful organization to work with when it comes to our health.

4 years ago

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Jon Scoresby Saratoga Springs, UT

The coverage from Bluecross blueshield was good. The only problem is that they do not cross state lines very well. We traveled to another state and needed some medical attention and there was difficulty getting things ironed out over that claim.

5 years ago

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ave Pleasant Grove, UT

We currently have BlueCross BlueShield for our health insurance. They have many physicians to choose from and they have a great co pay as well. We have been really happy working with them for our health needs.

5 years ago

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Ashlyn Cann Alpine, UT

Most amazing insurance I ever had. They were fantastic and covered everything. The customer service was especially helpful. No hoops to jump through.

5 years ago

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Becky Livingston, TX

My husband is retired however we are blessed with BCBS of Texas through his former employer. He pays nothing for his and the cost for mine seems to be very reasonable. We are overall very pleased with the coverage.

5 years ago

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Jason Draper, UT

This health insurance company always answers our questions immediately and helps us understand exactly what we are paying for, so I have had a positive experience with them.

5 years ago

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E S Meridian, ID

Mostly excellent service and product. Certainly not perfect in all areas, but tries. Health insurance is very important. Overall has been good, but sometimes policies get in the way of providing good service.

5 years ago

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kerry perez Orem, UT

very good company to work with, service was on spot, customer service was easy to work with, all my cases were resolved timely and with no problems. My doctors liked dealing with them for all my claims

5 years ago

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BLF Pleasant Grove, UT

We have been with BlueCross BlueShield for several years now. They process my claims within 4-6 weeks and have been very helpful when any problems arise. I have had no problems contacting customer service.

5 years ago

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Nathan Hill Pleasant Grove, UT

We have been using Blue Cross Blue Shield for about 3 years now and we really haven't liked the high deductible plan we have had or the coverage. We have a large family with a lot of expenses so it's hard to pay so much for our deductible. This insurance company hasn't covered things as well as some of our past providers. Our dealing with customer service has been fine though. It's also hard to have IHC Hospitals out of their network as we have needed to take our children to the hospital near us and not been able to.

5 years ago

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Cristiana Orem, UT

That's my insurance company. Overall I do not have any complain about it. All the doctors I need I can schedule a consultation easily and I never had issues. Customer service is great, I had to call BlueCross 2 times and I had a good experience.

5 years ago

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Lindsey A Brown Lehi, UT

We used to have BlueCross BlueShield through my husband's past employer and the coverage was excellent. I don't recall ever having any issues during the 5 years we had it. Great company and very reputable.

5 years ago

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Kymberlee Yack Orem, UT

the most reliable health insurance my family has ever had. we've been with blue cross for years and wouldn't change a think. the coverage with them is great!

5 years ago

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Mildred Carter Woodbridge, VA

I had this as my health insurance for one of my former employers. They covered pretty much everything I needed, but then again I didn't need anything MAJOR. The prices were okay - but I got discounted employee pricing through my job, so I'm not sure what their typical pricing scheme is.

5 years ago

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Katie Howard Pleasant Grove, UT

We had this insurance for a while, and found that it was widely accepted, but had fairly high premiums and not as great coverage as some others we've had. Still, it was reliable and paid for reasonable health care without too many problems.

5 years ago