Name: BlueCross BlueShield
Rating: 2.0

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Alisha Stokes Winter Haven, FL

RUN do not purchase BCBS . Use to be one of the best and is now one of the worst. They hire "vendors " 3rd party companies to micromanage how you can use your benefits. It should be illegal what their are doing especially joining with ASH network which is a joke.

5 years ago

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Janine Murphy

I have had this coverage for the last 6 years and have had all services covered and help in securing assistance.

5 years ago

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Mary Smith Chester, SC

They try to get out off paying claims! They try to over rule your Doctor by requiring pre approval for needed medication or forcing you to take sub par med and failing two cheaper meds before allowing the meds your doctor recommends because the are needed or work better..

5 years ago

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Jerry & Janette Jack

Overall, they are excellent. I have had them on/off since the 1980's and they have improved vastly in that time.

5 years ago

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Jamie Pittsburgh, PA

Thugs who make me pay for pretty much every doctor visit. I pay high premiums and have a very high deductible. I pretty much absorb all my health care costs while paying these thugs premiums. Get rid of for-profit healthcare. Bring medicare for all by now and join every other first world nation. Private insurance is 3rd world BS.

5 years ago

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Tanya

I canceled insurance, but they still charged me, I called to insurance four times, and asked for return me money back, but they just sent requests inside to company, and all the time request denied ( they don’t inform me, and I just spend at least 1-2 hours to call them

5 years ago

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Beth New Buffalo, MI

This company is trustworthy and pays my medical bills right away. I. Ave not had any problems with my medical bills.

5 years ago

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Lori Vanderkam Wayland, MI

I have used Blue Cross for over ten years but will never use them again. In short, the use their ability to restrict coverage via their “investigational” terminology. I thought that our outrageous premiums provided protection but it does not. I hope and pray we go to a single payer system that minimizes this type of fraudulent behavior.

5 years ago

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Alex Nee Centerville, MA

They think certain groups of people cannot get certain diseases. Apparently if you're 30 you cannot get acid reflux. What's next? They tell you that a 5 yo can't get cancer!? There is no medical reason for them to keep taking medications out while charging more.

6 years ago

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s thomas Wellborn, FL

I've had them for a few years. We pay too much for to little customer service. If you call they will not help you navigate benefits or appeals. The app and website are always down. I'll be looking into other options next year.

6 years ago

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Mark A upton Hazel Crest, IL

Basically, the worst ever. Ghetto insurance, I could actually do better in an alley on the south side of Chicago. I wish I had look at their reviews before I went with them. They are a joke. All their locations should be burned down.

6 years ago

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Mike Y Atlanta, GA

This was the worse choice my company ever made to join this bobo insurance company Ease of doing busy with them is awful at best. They cover minimal, and you and your doctor are put through hoops to get anything approved If you can, find another plan. Better yet, push your company to find another healthcare provider

6 years ago

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Deborah Denver, CO

Blue Cross Blue Shield is the worst company to deal with on the phone or getting any benefit information. Hopefully you never have to speak to a human at the company, not possible. I waited on hold 30 minutes only to be hung up on by there system.

6 years ago

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Germain B

Bottom line to both questions.....Its hard to get referrals to get better answers. Most Docs want to give you drugs not double check.

6 years ago

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MICHAEL TRUSTY

I pay nothing out of pocket for visits and hospital inpatient. I do pay the same premium as if I was still working.

6 years ago

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Dorothy Jones

BlueCross pretty good, I get the service I need with out any hassle, do far the insurance I have is good.

6 years ago

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Mike Judkins

company reps word is not official. representation without documentation is not reliable. Reps made statements over the phone and deny claims later because I the customer have no proof .

6 years ago

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Natasha Salt Lake City, UT

Best insurance coverage I have ever had. They are helpful and get everything taken care of without any issues.

7 years ago

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Hayley Lambdin Orem, UT

I used BlueCross when I was on my moms insurance. It was pretty amazing when I needed to get birth control. It covered the expenses 100 percent.

7 years ago

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Emrakul Seattle, WA

It's what I use for my work and they seem supportive and accurate, with the ability to easily check online for discrepancy

3 years ago

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Emily D Herriman, UT

I enjoy having BlueCross BlueShield insurance. There widely accepted, their customer service has been excellent in trying to find a provider.

3 years ago Edited January 13, 2022

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Paula Pili Provo, UT

I have always loved these guys Super simple company to work with Claims are quick Customer service is pretty stellar and knowledgeable

3 years ago

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BlancheL

I have great experience working with BCBS they listen to my questions regarding my EOBS and help me understand the billing

3 years ago

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Allison McKeon Provo, UT

I have always been able to find a place to go when they take my insurance and never have I had to turn away from receiving the care if needed because of insurance problems!

3 years ago

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Alexis Mcintosh Tallahassee, FL

Great service helpful staff, would definitely recommend. The on call staff is amazing. I have insurance coverage everywhere

3 years ago Edited November 4, 2021

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Raven Royal Sandy, UT

Blue cross blue shield is a great insurance provider. They are significantly different from our last one. Now doctors visits are not as stressful!

3 years ago

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jakira johnson Tallahassee, FL

I have BCBS health and dental and I love it. There is usually $20 co-pay for most visits which is nice. They also have plenty of providers to choose from.

3 years ago

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jingqi lei Rockville, MD

I have been using the health insurance here for a very long time. The customer service is of high quality, but the premium fee for every two weeks has more than doubled, from less than $100 back in 2007 to more than $200 now :(

4 years ago

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Viki Bradshaw Sandy, UT

They have reputable Doctors and HospitL tu hat give excellent care. We have always been treated with respect and kindness!

4 years ago

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Mike Curtis Guyton, GA

Generally my experience has been OK. However, I recently had lab work done and when the lab submitted the bill to the insurance administrator it was rejected as out of network and not paid. The problem: I called BCBS to find an in-network lab and used the one they identified

4 years ago

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Tinsley New Orleans, LA

What can I say I love blue cross it provide great Heath care service in my opinion. I have never been more happy with an insight company.

4 years ago

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Madison , GA

BCBS is a monopoly. I am sad that we have no choice but to use them. The cost of the plans raises every year, so we have to go to lower and lower plans - getting less and paying more :(

4 years ago

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Heather Barney Logan, UT

We have had BlueCross BlueShield for many years. Overall they have been a good company. My only frustration has been with them not covering certain medications.

4 years ago

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Jill Hunsaker Logan, UT

I had to change to Blue Cross because it was my husband’s insurance. They have always been so helpful and a good company to deal with!

4 years ago

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Melissa Providence, UT

Great healthcare company. They work well with our claims and any time there has been an issue they have worked well with the doctor offices to figure the issues out.

4 years ago

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Paris Salt Lake City, UT

We loved having BlueCross BlueShield for our Insurance. The customer service is phenomenal. If we ever had a question they were always ready to help!

4 years ago

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Brynne Davies Kuna, ID

Best insurance company I’ve used; so grateful it’s who my employer chose. Very satisfied. Customer service is great, website is user-friendly!

4 years ago Edited September 14, 2021

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Pcander Saint George, UT

We’ve had this insurance for years and it has been good for us. A decent value for your money and it doesn’t require too much work to get your payouts.

4 years ago

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Devin Smith Lake Stevens, WA

They are so willing to communicate with us whenever they are involved or any complications with the hospitals. Highly recommend them!

4 years ago

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Lisa White Taylor, MI

We have always had a large selection of Doctors and facilities to choose. You can pick your plan and personalize it for the family.

4 years ago

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Vglasman ,

Have had BCBS for over 4o years, love love love it, NEVER EVER a problem. They were there for us through Cancer without a problem.

4 years ago

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RJ Calhoun, LA

So far the service is always great, you know what coverage you have, no guess work there, and the customer service is great!

4 years ago

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Matters Norfolk, VA

Not a bad experience. They cover what you pay for. I only had difficulty with talking to their representatives. It’s difficult to reach anyone by phone. Wish they made this process more user friendly

4 years ago

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Arrianna Buttram San Bernardino, CA

My experience with Blue Shield has been the worst. I will recommend or renew with this insurance provider. In July of 2018, I was taken to the ER in Nevada to Sunrise Hospital for immediate treatment. I had given all the proper documentation with correct Blue Shield insurance information - to the Sunrise Hospital. I ensured I paid the ambulance bill, which blue shield covered.

4 years ago

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Dave_ Layton, UT

The insurance was good. There was a data breach when I was insured through them. But they did what was necessary to inform us of the breach. Overall the insurance was good.

4 years ago

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Patricia Pletcher Annapolis, MD

The best part of BCBS it is so greatly accepted. I have a great choice of health care professionals and squabbling over costs is almost negligible.

4 years ago

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Simone Woodbridge, VA

Great coverage and customer service is very helpful and informative. Online website has price listing to help you figure out the cost of procedures.

4 years ago

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Asher Pappas Sandy, UT

My favorite insurance through employment I've ever used. Their customer service is a little scattered but their coverage is great

4 years ago

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21plustax Hopewell, VA

I have been covered by this insurance company throughout my life and if I could I would always choose it. The very best!

4 years ago

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Kenneth Hawkins Carnegie, PA

This is the best health insurance provider in my area. I have been a member for many years. Their customer service is top notch.

4 years ago