Name: BlueCross BlueShield
Rating: 2.6

star star star star star_border

Deborah Hyde Springfield, MO

Our family has been with blue cross blue shield for years and they have been good and prompt paying their portion of our medical bills.

6 years ago

star star_border star_border star_border star_border

Karen Anderson Lindon, UT

I had to call with a question about a prior authorization for a procedure I'm having. I was on hold for over 20 minutes just to have the associate transfer me to someone else. They then tried to transfer again. The call dropped when the second associate tried to transfer me again. I was very frustrated with the service.

6 years ago

star star star star_border star_border

Mark Evers Lehi, UT

Very good insurance in network.., but if you need to use it out of network. Please be careful! They have good rates and have a great selection of doctors available!

6 years ago

star star_border star_border star_border star_border

Tevita Salt Lake City, UT

Had BCBS for one year because our insurance at work changed. Did not like it at all. Too many problems with coverage and even had to deal with unpaid things even after we switched insurances the next year. Too much of a hassle.

6 years ago

star star star star star_border

Bella Houtz South Jordan, UT

We had blue cross for many years until I switched jobs and it was no longer an option. They were always good to pay our claims in full and on time!

6 years ago

star star_border star_border star_border star_border

Carolynn West Jordan, UT

We had BCBS for one year and couldn't wait to switch health coverage. The billing and customer service were just horrible. It was such a hassle to get them to pay for things that they should of covered in the first place, and even with that I feel as if we paid way more out of pocket then we should have.

6 years ago

star star star star star_border

Kimberley Hirt Buena Vista, VA

Though the rates are higher than I would like, they do gave great coverage for my needs and have been fair when I needed extra medical care.

6 years ago

star star star star star_border

Conrad Brian Gilbert, AZ

Started with them because it was what my employer contracted with. They provided a good service. Has got much more expensive as all insurance has.

6 years ago

star star star star star_border

Esther Brown Gilbert, AZ

We have had blue cross blue shield in the past and have found it to be very user friendly. They are willing to answer any questions needed.

6 years ago

star star star star star

H Moore Lehi, UT

We've been insured with BlueCross BlueShield for decades and we have appreciated their great customer service.

6 years ago

star star star star star_border

Christina Cortez

BCBS has been steady with my family and works to provide clarity when I don't understand.

1 year ago

star star star star star

Brooke Harris Tuscaloosa, AL

Accepted everywhere and finds a lot of deductions for healthcare expenses

1 year ago

star star star star_border star_border

Tony's Babygirl Staton MO

I had this and it does not cover the unexpected medical things. I got left paying more than half of my bill

1 year ago Edited August 24, 2023

star star star star star

Josh F Chandler, AZ

Never had an issue with my insurance card. All copay’s were accurate.

1 year ago

star star_border star_border star_border star_border

Brittney Brock Forney, TX

When I called to see why my grandmothers premium went up $50 a month, I was hung up on TWICE while explaining the situation. Honestly it’s a giant running JOKE

1 year ago

star star star star star

savannah cleary Havelock, NC

Insurance made easy that can cover a lot of the major expenses!

1 year ago

star star star star star

MBA Dallas, TX

They cover all my needs and claims. Better than most other companies

1 year ago

star star_border star_border star_border star_border

R Eugene, OR

NO! They pay okay, but don't try to call to verify benefits, they will refuse. Find out all the information online and if it's not reviewed online, good luck!

2 years ago

star star_border star_border star_border star_border

leanne Vargas Clovis, CA

They deny claims without reason. I confirmed coverage for two providers only to have the claims denied. Even worse I wasn't aware of the denials until several visits later.

3 years ago

star star star star star

Meg TX

Great health plan, I have been with them a long time, great website.

3 years ago

star star_border star_border star_border star_border

Liv Plainfield, NJ

Joke of a company. Constantly change policies and make it impossible to get the medication NEEDED. No help at all or explanation. Avoid and find a better company.

4 years ago

star star star star star

Debbie Serjeant Kirkland, WA

Great never had a problem with and would recommend them to somebody else

4 years ago

star star star star star

Don Wichita, KS

Been with BCBS for years, good service, fast response, great company!

4 years ago

star star star star star

Jeffrey Allen East Orange, NJ

excellent customer service, easy to use app, great follw up with concerns

4 years ago

star star star_border star_border star_border

Kevin Lewis Acworth, GA

You pay more out of pocket with deductibles, and what you are responsible, plus the costs are very high from your paycheck.

4 years ago

star star star star star

Makieba Hatton Houston, TX

Great coverage and accessibility. 100% acceptance rate, and immediate payout.

4 years ago

star star star star star

Paul Hesser Lake Zurich, IL

BCBS is happily accepted at all my health providers and the cost is reasonable.

4 years ago

star star star star star

Randal Hundley Little Rock, AR

Broad network, no problems with claims, friendly customer service.

4 years ago

star star star star star_border

Sandy Hollywood, FL

I'm healthy. They pay the bills when I have to see the doc or had a hip replacement.

4 years ago

star star star star star_border

Tamara Hill Orlando, FL

It was great but the premiums were so expensive because I was at a private institution

4 years ago

star star star star star

Charlie

Extremely Easy to communicate with and has many providers in their network.

4 years ago

star star star star star

Anonymous

Great to work with. I get quick answers when I call with a question.

4 years ago

star star star star star

Clif Dennis

My wife & I never spend a dime at a hospital or doctor. No co-pays.

4 years ago

star star star star star_border

Sanjay Guha Troy, MI

Great company to provide affordable health insurance for medical and dental expenses.

4 years ago

star star star star star_border

Dominique Caballero

I enjoy the services, but wish they had a better handling for expenses for mental health coverage

4 years ago

star star star star star

Nancy A DeNault

Never have a problem with them. They cover all my needs no trouble.

4 years ago Edited September 14, 2021

star star star star star

Margaret Pearson Lebanon, IL

They help to cover my expensive macular degeneration eye shots

4 years ago

star star star star star

Grady Rogersville, TN

They are always there and at times gone the extra mile to help with a problem.

5 years ago

star star star star star_border

Steve Tischler Mays Landing, NJ

Great coverage and fast communication. My out of pocket is much lower now that I'm trying BCBS

5 years ago

star star star star star_border

Jen Washington, PA

They are good. Like any other company, trying to talk to an actual person can be difficult

5 years ago

star star star star star_border

Bryon Saint Paul, MN

Pretty easy to deal with, not as many hoops to jump through for approval with some procedures.

5 years ago

star star_border star_border star_border star_border

Steve Wayne Giles Macomb, MI

Too expensive i have bad asthma and sinus and allegries all my meds went up 2 to 3 time the cost. I cant afford them no more. Dont get it you wont be able get what you need.

5 years ago

star star star star star

Roger Wilken

HAVE BEEN VERY FAIR AND CONSISTANT THEY HAVE BEEN VERY TRUTFUL WITHTH ME

5 years ago

star star star star star_border

Sara Jane Crestwood, KY

The diagnostic approval could use some work. But aside from that, I am always a fan of BC/BS

6 years ago

star star star star star

Brian O'Neill

No problems with BCBS. Great customer service and great follow up.

6 years ago

star star star star star_border

Donna Mcmillen Indian Valley, VA

Slow in answering questions. They seem to pay bill collectors in a timely manner.

6 years ago

star star star_border star_border star_border

Stephen Damiano Jr. Revere, MA

They make it seem like the cover so much and come with a heavy price tag. They do cover quite a bit but not entirely and not what you expect them to.

6 years ago

star star star star star

Virginia Schutt

they have been great. They pay things great they approve things I need.

6 years ago

star star star star star

Tom Davidson

The customer service and the coverage are well worth my premium

6 years ago

star star star star star

Fine quality

They are excellent. Easy to work with. They care for their clients and pay off.

6 years ago