Name: BlueCross BlueShield
Rating: 2.0

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Kimberli Shaner Meridian, ID

Overall a good company. There are times when the customer service reps don't seem to understand situations but their supervisor helped.

5 years ago

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Becky Heward Mesa, AZ

Well known company, accepted by most physicians and hospitals. Have pretty reasonable rates and customer service.

5 years ago

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Valarie Heaps Lehi, UT

we had bluecross blueshield several years ago but the rates were too high. we had to switch insurance companies but when we were with them they were easy to work with

6 years ago

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Mauri Brewer Lehi, UT

We felt satisfied with the list of providers we could choose from. We also had great interactions with the customer service agents we talked with.

6 years ago

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JARED J BUCKLEY Fort Bridger, WY

The customer service in Wyoming is just great. Everytime I give a call the ladies on the line are just so helpful and kind.

6 years ago

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Katie Kearney Vienna, VA

I had BlueCross BlueShield for many years and enjoyed their insurance. Their coverage was great. I would definitely recommend them.

6 years ago

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Jami Schmieding Mesa, AZ

This is by far the best insurance I have ever had, never any issues. Co pays and medications were very low cost

6 years ago

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Cody Enslow Pleasant Grove, UT

Copays have been very low and I’ve never had an issue staying in network. Definitely a good health insurance option!

6 years ago

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Deborah Hyde Springfield, MO

Our family has been with blue cross blue shield for years and they have been good and prompt paying their portion of our medical bills.

6 years ago

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Karen Anderson Lindon, UT

I had to call with a question about a prior authorization for a procedure I'm having. I was on hold for over 20 minutes just to have the associate transfer me to someone else. They then tried to transfer again. The call dropped when the second associate tried to transfer me again. I was very frustrated with the service.

6 years ago

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Mark Evers Lehi, UT

Very good insurance in network.., but if you need to use it out of network. Please be careful! They have good rates and have a great selection of doctors available!

6 years ago

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Tevita Salt Lake City, UT

Had BCBS for one year because our insurance at work changed. Did not like it at all. Too many problems with coverage and even had to deal with unpaid things even after we switched insurances the next year. Too much of a hassle.

6 years ago

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Bella Houtz South Jordan, UT

We had blue cross for many years until I switched jobs and it was no longer an option. They were always good to pay our claims in full and on time!

6 years ago

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Carolynn West Jordan, UT

We had BCBS for one year and couldn't wait to switch health coverage. The billing and customer service were just horrible. It was such a hassle to get them to pay for things that they should of covered in the first place, and even with that I feel as if we paid way more out of pocket then we should have.

6 years ago

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Kimberley Hirt Buena Vista, VA

Though the rates are higher than I would like, they do gave great coverage for my needs and have been fair when I needed extra medical care.

6 years ago

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Conrad Brian Gilbert, AZ

Started with them because it was what my employer contracted with. They provided a good service. Has got much more expensive as all insurance has.

6 years ago

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Esther Brown Gilbert, AZ

We have had blue cross blue shield in the past and have found it to be very user friendly. They are willing to answer any questions needed.

6 years ago

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H Moore Lehi, UT

We've been insured with BlueCross BlueShield for decades and we have appreciated their great customer service.

6 years ago

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Satoria MoonGoddess

High cost good coverage insurance. I don't know anyone that wont accept it.

1 year ago

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Christina Cortez

BCBS has been steady with my family and works to provide clarity when I don't understand.

1 year ago

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Brooke Harris Tuscaloosa, AL

Accepted everywhere and finds a lot of deductions for healthcare expenses

1 year ago

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Tony's Babygirl Staton MO

I had this and it does not cover the unexpected medical things. I got left paying more than half of my bill

1 year ago Edited August 24, 2023

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Josh F Chandler, AZ

Never had an issue with my insurance card. All copay’s were accurate.

1 year ago

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Brittney Brock Forney, TX

When I called to see why my grandmothers premium went up $50 a month, I was hung up on TWICE while explaining the situation. Honestly it’s a giant running JOKE

1 year ago

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savannah cleary Havelock, NC

Insurance made easy that can cover a lot of the major expenses!

1 year ago

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MBA Dallas, TX

They cover all my needs and claims. Better than most other companies

2 years ago

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R Eugene, OR

NO! They pay okay, but don't try to call to verify benefits, they will refuse. Find out all the information online and if it's not reviewed online, good luck!

2 years ago

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leanne Vargas Clovis, CA

They deny claims without reason. I confirmed coverage for two providers only to have the claims denied. Even worse I wasn't aware of the denials until several visits later.

3 years ago

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Meg TX

Great health plan, I have been with them a long time, great website.

3 years ago

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Liv Plainfield, NJ

Joke of a company. Constantly change policies and make it impossible to get the medication NEEDED. No help at all or explanation. Avoid and find a better company.

4 years ago

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Debbie Serjeant Kirkland, WA

Great never had a problem with and would recommend them to somebody else

4 years ago

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Don Wichita, KS

Been with BCBS for years, good service, fast response, great company!

4 years ago

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Jeffrey Allen East Orange, NJ

excellent customer service, easy to use app, great follw up with concerns

4 years ago

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Kevin Lewis Acworth, GA

You pay more out of pocket with deductibles, and what you are responsible, plus the costs are very high from your paycheck.

4 years ago

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Makieba Hatton Houston, TX

Great coverage and accessibility. 100% acceptance rate, and immediate payout.

4 years ago

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Paul Hesser Lake Zurich, IL

BCBS is happily accepted at all my health providers and the cost is reasonable.

4 years ago

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Randal Hundley Little Rock, AR

Broad network, no problems with claims, friendly customer service.

4 years ago

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Sandy Hollywood, FL

I'm healthy. They pay the bills when I have to see the doc or had a hip replacement.

4 years ago

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Tamara Hill Orlando, FL

It was great but the premiums were so expensive because I was at a private institution

4 years ago

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Charlie

Extremely Easy to communicate with and has many providers in their network.

4 years ago

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Anonymous

Great to work with. I get quick answers when I call with a question.

4 years ago

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Clif Dennis

My wife & I never spend a dime at a hospital or doctor. No co-pays.

4 years ago

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Sanjay Guha Troy, MI

Great company to provide affordable health insurance for medical and dental expenses.

4 years ago

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Dominique Caballero

I enjoy the services, but wish they had a better handling for expenses for mental health coverage

5 years ago

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Nancy A DeNault

Never have a problem with them. They cover all my needs no trouble.

5 years ago Edited September 14, 2021

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Margaret Pearson Lebanon, IL

They help to cover my expensive macular degeneration eye shots

5 years ago

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Grady Rogersville, TN

They are always there and at times gone the extra mile to help with a problem.

5 years ago

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Steve Tischler Mays Landing, NJ

Great coverage and fast communication. My out of pocket is much lower now that I'm trying BCBS

5 years ago

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Jen Washington, PA

They are good. Like any other company, trying to talk to an actual person can be difficult

5 years ago

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Bryon Saint Paul, MN

Pretty easy to deal with, not as many hoops to jump through for approval with some procedures.

5 years ago