Name: BlueCross BlueShield
Rating: 2.0

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DARLENE KERESTER Youngstown, OH

So far no problem there no dazzle with them paying the bills. They let you know if something wrong

4 years ago

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McMorgan Thomptos Kailua, HI

I used the chat function online to get an answer to a query. The representative was very helpful.

4 years ago

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Marianouro1 Katy, TX

Good attention. Very easy to work with. Nice and logical internet base platform. Good work

4 years ago

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Corena Norcross, GA

Copay is lower than most always send statement that is easy to understand and explain all charges

4 years ago

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Eny Donnelly Port Saint Lucie, FL

My favorite health insurance, customer service is very good, they answer your question immediately

5 years ago

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russbayles West Valley City, UT

Have Blue Cross and I love having them as an insurance it can be difficult to keep track of actual bills and just statements.

5 years ago

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Teagan hickman Salt Lake City, UT

We have always had reliable insurance with bcbs they process their claims quickly

5 years ago

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Bryndie Managua, MN

Really good plans for a lot of people. Accepted at a wide range of places, and very easy to work with.

5 years ago

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Madison Kneiss Long Beach, MS

BEEN A CUSTOMER FOR YEARS GREAT COVERAGE LOW CO PAY INDIVIDUAL CUSTOMER SERVICE HAPPY WITH IT

5 years ago

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Kristie Pierocich Long Beach, MS

We’ve had BCBS federal for many many years and the coverage and incentives are the best around.

5 years ago

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Eric Smith Riverton, UT

Great options to choose from and easy to work with to find doctors for our family.

5 years ago

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Amy Boren American Fork, UT

We were searching for private insurance and got an estimate. It was so much higher than the other companies that we looked at that we went with another company.

5 years ago

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Madison Scott Pleasant Grove, UT

I never felt a strong connection to anyone from BC/BS. It was just a bill we paid every month. Very little costumer service.

5 years ago

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T

Have through work. Has had a number one of different options for policies. Liked having so many choices.

5 years ago

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Liana Colorado Springs, CO

They have a decent spread of low-deductible and high-deductible options, and were the most affordable for me.

5 years ago

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Robyn Peterson Woods Cross, UT

Bluecross Blueshield has been our insurance provider for years. They have always taken care of me and my family!

6 years ago

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Denna Collier Lehi, UT

I enjoy being able to go to multiple locations but it is had to find out which services are a preferred provider

6 years ago

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Madalyn Johnson Provo, UT

BlueCross is amazing! I know i will always be covered and my co-pay is super cheap!!!

6 years ago

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Chloe Magleby Provo, UT

I had blue cross blue shield for most of my life and I honestly think they are one of the worst healthcare providers. They have the worse coverage and the most expensive plans.

6 years ago

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Jorden Laird Front Royal, VA

never had an issue with day to day coverage and covered Mirena 100% only paid a copayment

6 years ago

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Randal hyde Springfield, MO

I have been fairly impressed with the service from BlueCross BlueShield. The price is competitive and there are a lot of providers within network.

6 years ago

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Melanie E Draper, UT

Blue Cross Blue Shield customer service needs service. They are difficult to work with and more eager to deny a claim than to fulfill their contracted obligation.

6 years ago

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Benjamin Taliulu Salt Lake City, UT

They’ve always been helpful in getting any issues I had with medical billing straightened out

6 years ago

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Darluap Pleasant Grove, UT

Have BCBS through my work. Great insurance. Easy to navigate web. Good customer service.

6 years ago

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Eric Annandale, NJ

Good coverage with most doctors. Reasonable payment terms. As with other health insurance providers costs are high for healthcare coverage.

6 years ago

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Sharon Reed Gilbert, AZ

We had many kids covered by this insurance. The prices went up over time but the coverage was always great.

6 years ago

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Aaron Anderson

Reliable coverage, prompt service. Highly recommended!

1 year ago Edited November 20, 2023

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K North Liberty, IA

Easy company to work with and decent rates

1 year ago

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scotty Inver Grove Heights, MN

Great coverage through them and they state programs. Never had any issues

2 years ago

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Tamiz Amuthan Vedachalam Bolingbrook, IL

Poor and Unprofessional customer service. Every single agent will say different things and you will land up in future. Un-reliable payment system.

2 years ago

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Iinda Butler New Port Richey, FL

waited 94 minutes to talk with customer service. Absolutely horrendous by any standard! Customer Service never apologized for the wait time.

3 years ago

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LTorres Austin, TX

Exceedingly attentive and helpful in stressful times.

3 years ago

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Kibsaim Rebollar Austin, TX

I have this insurance right now. The premiums are way to high. I'm only 28.

3 years ago

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Sierrarose Nelson Chicago, IL

Very poor don’t recommend them if you have frequent infections an they wanna charge you a lot of money that You don’t have!

4 years ago

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Bernie Greenbelt, MD

Good specialty panel and good response regarding questions you have.

4 years ago

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Gilberto Bernal Sunland Park, NM

Very good, great experience and excellent attentions

4 years ago

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Irene Algeri West Mifflin, PA

Great company plus Ihave no deductible with security blue.9

4 years ago

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Mike Milton, DE

Customer service is terrific - 5 stars. Issue I have is the cost and the lack of RX and services covered

4 years ago

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Nancy Chance Columbia, SC

always check statements when BC/BS has to pick up payments. Any issues i had have been very few and resolved quickly and efficiently.uickly.

4 years ago

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Catherine H Head-Kirkley

I think their services are comprehensive

4 years ago

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Larry Apfel

Major medical is good. Dental sucks and vision non-existent.

4 years ago

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James Shelton

Excellent customer service, quick response.

4 years ago

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Anonymous

coverage is poor and inconsistent. also has many conditions to ensure that they never payout appropriately

4 years ago

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Mark bishop BISHOP Urbandale, IA

the worst. Nrt 1.5 B in profit yet raising our coverage again by 30%. Hours on hold to get someone to nowhere. Would not recommend to my worst enemy.

4 years ago

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Matt K

Need to improve on their test approvals timetable and not immediately reject a request.

5 years ago

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FRANCES L BEARD Olympia, WA

REASONABLE PRICES FOR A GOV EMPLOYEES. INFORMATIVE ; GOOD CUSTOMER SERVICE AMD WEBSITE

5 years ago

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Helen Locklear

Fair; the company paid its portion of the bill.

5 years ago

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William Kyzer Hermitage, TN

Excellent service and excellent provider network

5 years ago

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kristie Pittsfield, MA

Too expensive and does not cover anything. My husband and I pay so much money each month, just have to almost nothing covered.

6 years ago

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Sarah

They are always looking out for me and my accounts

6 years ago