Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
Freedom Debt Relief has several great advantages to its debt settlement services including:
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
So far so good!! I have not received a call from a bill collector in weeks!! Freedom Debt relief gave me a peace of mind.
Ellen M. Best
All the contacts and people I have received emails and calls from have been professional but kind and caring. They write and speak in a way that's easy to understand and comprehend . Thank you for your outstanding services.
I have had the most rewarding experience anyone could ask for. Everyone that I spoke to was very courteous and understanding, they wanted to help me with everything they had. I would recommend Freedom Debt Relief to everyone, to me they're number 1. Thank you FDR.
So far everything seems to be going to planOnly one creditor has called.i woyuld suspect as time goes on more will begin to call. then I will be able to make better evaluation of the company's program.
Freedom Debt Relief is helping me resolve my debt within a reasonable amount of time. I'm looking forward to my debt being resolved and I will be able to breathe this experience has taught me to be more cautious about using credit cards
Very clear and simple to use. On-line tools are easy to navigate.
Friendly and easy to work with. Very professional and responsive to all your needs.
No pressure tactics from these guys. have been a pleasure to work with.
I am so pleased with Freedom Debt Relief.. They all have so kind to me. They are doing a wonderful job for me. I'm very grateful. Thanks so much
Reply from Freedom Debt Relief
Jan 21, 2019
Hello Shirley, Thank you very much for your feedback. We are overjoyed to hear about your positive experience with Freedom Debt Relief. We care about you and we will continue to demonstrate world class customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
For the most part FDR has been helping me to get out of debt by lowering the amount I owe to creditors. My complaint is lack of communication. I've been trying to get 1 of my accounts to be considered paid off for 10 months now. FDR posted in my client dashboard that the last payment was TBD (since 8/30/2016), under the statement for the account the amount of payment is listed and that the payment was mailed. Yet it is still not listed as being completed. I've inquired about this at least 10 times and only once has any one even reached out to me and that was to apologize and to give them 30 days to get it resolved. That was 2 months ago! It's aggravating that no one responds to me, nor answer my questions, nor can figure out the issue. For the amount I'm paying for the service, I don't believe asking for answers to my questions is unreasonable.
you could not ask for a better debt consolidation company...they are totally committed to solving your problems
Reply from Freedom Debt Relief
Jan 21, 2019
Hello Jared, Thank you for posting your review. Freedom Debt Relief is definitely the best debt resolution option and we are thrilled to have you a part of our program. Soon you will become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
I was unsure about this kind of program but the sales person made me feel very relieved and confident that I will succeed with the program.
a little slower than expected but proceeding are fair i guess I thought settlements would have been more then one at a time then the fee's for the first settlement are high could have used the fee to settle a smaller debt oh well it is what it is hopefully it picks up soon
Reply from Freedom Debt Relief
Jan 08, 2019
We've built a custom strategy to resolve your debt and we're confident in our program, Richard! We all are looking forward to your success and if you have any questions regarding our fees or your account, please call us at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
So far l feel your company has help me get back on track with my debt
Reply from Freedom Debt Relief
Jan 21, 2019
We appreciate your feedback, Larry. We care about you at Freedom Debt Relief and we will continue to do our best through your graduation. We are looking forward to you completing the program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
FDR has already set up one contract to pay off one of the larger debts. Hoping to pay off all debt before my 3 year plan.
Reply from Freedom Debt Relief
Jan 21, 2019
Hello Diane, Thank you for sharing your review. We are so proud to resolve your accounts and we are very confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Easy to work with, great at explaining how the process works!
This program was very helpful for me and took away all of the stress I was under.
Reply from Freedom Debt Relief
Jan 21, 2019
Hello Barbara, We appreciate your positive review. We are very glad to assist you with your accounts and take that extra weight off your shoulders. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Great customer service. Nice people to work with.
Reply from Freedom Debt Relief
Jan 21, 2019
Thank you, Emmett, for your incredible feedback! We strive to provide world-class customer service and we're pleased to hear your wonderful experience with our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief has been a great blessing, because even though I was making my monthly payments to creditors, I was getting nowhere and only digging myself into a deeper hole by being eaten alive with high interest. With the help of Freedom Debt Relief and the good Lord above, I'll be debt free in May of 2020.
Reply from Freedom Debt Relief
Jan 21, 2019
Thank you very much for sharing your review, Diana. We love having you a part of Freedom Debt Relief and we will continue to assist you through your graduation. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Trina Y Hinton
I could not ask for a better debt relief program. They do what they say they will do.I would recommend them highly to anyone looking to get out of debt. I thought I would never get out of debt,but when I found this program I was well on my way.Thank you so much!
Reply from Freedom Debt Relief
Jan 21, 2019
Thank you, Trina, for your spectacular feedback. Our greatest accomplishment is to help clients become debt free! We're so happy to hear that you are satisfied with our program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Cheyenne was very patient, and helpful! Freedom debt relief got all the help that I needed, at a lower payment than I expected! Thank you very much for your help, this takes a hugh load off my mind, I can sleep better not worring about how I am going to catch up on my payments.
FDR exceeded my expectations in every category. They deliver on every promise, and work diligently to ensure every detail is considered. Customer service is always helpful, personable and thorough. My staggering debt and unique blend of creditors was navigated with professional determination and a level of personal attention that made it seem easy - and it was all resolved in a single year! They have earned my sincere gratitude and respect.
I was thinking about bankruptcy and I went to a bankruptcy attorney but I decided that I didn't wanna do the bankruptcy so the attorney actually recommended Freedom Debt Relief. The entire experience has been really positive. I get emails from them all the time with the progress.
Freedom Debt Relief is good. So far they done everything they said they'll gonna do.
I saved quite a bit of money. They always communicated with me through texts. I feel good and very very confident about signing up with them.
I was trying to find a way to get out of my debt without getting bankrupt. I think in the long run, they will save me money. Their debt consultant is extremely good
Working with them them has been real good. To keep my up-to-date, they text me and then I call them back most part. Everything's been just this wonderful.
Everytime I call and any questions I have they always answered. I feel good about signing up for debt relief. I was just paying minimum of my Credit Cards and they never go down and just keep going up.
After a divorce, I went through a lot of credit card issues that overwhelmed me. So I sought for help online, and found Freedom Debt Relief. The experience with them was very proficient, nice and reassuring. Before speaking to them, I felt like I was stuck, but after talking to the debt consultant, I felt relieved. They helped me get these people off my back, and shortly after that, I was finally able to concentrate at work without having a creditor calling me. It was very pleasant to know that they handled it all, and I'm very grateful that I chose them to help me. On top of that, I was very well informed throughout the entire process. Thanks to their professionals, I saved a lot of money. All I can say is that they have wonderful people working there. My credit card was taken care of, and in less than 2 months, I had everything paid off. Overall, the company is great!
I feel great; they helped me a lot, and I saved money. Communication was great, customer service was also great. They'll contact you at least once or twice a month. If I ever needed something, I'd contact someone directly, so that was kind of good that I actually had someone, I wouldn't say a personal number, but a phone where I can reach them anytime if I had any question with them. So that's truly what grabbed my attention; everything was legit. It was easy to work with them. I did some research online before I actually signed up with them, and the person I spoke with the first time was detailed about all of the answers, all of the questions I asked them, and he was real nice. That's why I chose Freedom Debt Relief.
I signed up with Freedom Debt Relief because I was too overwhelmed by my debts and just almost shut down on what to do with it all. They do email and text to send updates; it's hard on them, I'm sure, because I don't do much with the computer and sometimes I don't look at my email for days, because of my work. I think it's wonderful, what they do. I tell anybody that about them. They're always professional, very polite, supportive, and very good.
I'll definitely recommend them to someone thinking about bankruptcy or nervous about too many debt mistakes. I want to recommend them to my family, to join Freedom Debt Relief to solve their problems. It's a very great program, the staff was helpful and it's a very great company. I feel very comfortable and I'm not worried about the payments and then bankruptcy. It was a great experience, and their staff were very kind. I was very happy to sign up for the program. It's for a long term but it was very helpful for negotiating with creditors, and then there's no harassment so it makes me less nervous, so I'm very happy.
They are great company to work with, very caring; you feel like your needs are being heard and answered. I saw one of their ads on the internet one day when I was just browsing around. I hadn't even thought about it, and I was just curious because I have some big credit card debt, and I called and they were great. They were very helpful in determining what I needed to do and how it would work. They kept me up to date either by phone calls or emails, and how I logged on to their portal to see where I'm at in the process. I absolutely saved money, and I feel relieved.
It really helps; it's a very good experience with all the help and all the education. Because I needed help to build my budgets, I was having a hard time getting out of my debt, but now I'm debt free and I'm just so happy that I manage my money better, and know how to spend it. I feel that I got educated on how to spend my money, and how to save money, which I'm 100% sure I did. It was perfect, they have the dashboard where I would go online and I could see everything that was happening and everything that was getting paid, everything that they were working on with me and the people I owed the money to. It was a great experience. If I needed help again I would go with them, and I would recommend it to my family and my friends. It is the best experience I've ever had, it really helped me out a lot.
It's been cool working with these people, it really has. They're great, they answer all my questions, not a problem at all, they're really nice people. I had a whole bunch of bills, so it was kind of overwhelming. I saw an ad on TV and so I called them. When I first started out, they put it on on my tablet but I'm not a very good electronics person, so when they make progress on my debt they call me on the phone, and I appreciate it very much. I love it, I'm glad I did it. On my limited income it's a little tough to have it deducted from my bank account every month, but it's a lot cheaper than what I was paying before. I was paying $6700 a month on these debts that I have, and now I'm paying $300, so I'm happy. I did save quite a bit.
I really had to use their services. I went through a bone marrow transplant, at that time I lost my job and I went on disability, so that was the reason why. It's been really good service with them, they've actually closed a few of our accounts already, so everything is going real good with them. They send me emails, I get emails from them regularly. So far, I have saved money. I think this was a good choice.
They've been very helpful, I've been able to contact them and they reassured me, and they're helping me towards downsizing my debt. They emailed me or called me personally. I needed to reduce my debt and I felt that I could do it that way. At the beginning I was nervous and overwhelmed, but now I'm comfortable that I did the right thing.
I saw an advertisement for them on TV. They were very friendly, and they kept us informed and let us know how everything works. It's one of the the best things I've ever done.
So far they've been very professional and they have eased the tension of payment quite a bit. They send me text messages and email. I was drowning in debt, but I feel good about this decision, and I've saved money.
I searched on the internet and I thought you were the best. I think that's the best decision I've made in a long time. It's been great, every time I need anything, I call, and they always answer me. They send me emails every time telling me how it's going. Right now, I have saved money. Everything was wonderful, amazing.
I did save a little bit. I signed up instead of going to bankruptcy, and It's been great with them. They were fantastic, they sent me emails and stuff and they sent me letters, they kept me up to date. I feel good about it.
I am very thankful for them and very relieved to have their services available. They just really put me at ease about the whole thing. I would recommend it to anybody. I just don't like having credit cards that high and they were just getting high and I just don't like that so that's why I signed up. I will be saving money, I'm not done with it yet, but I will be. I usually worked with the website there on their Dashboard. They were very informative, very friendly, just answered all my questions. I'm very pleased.
I was still keeping my head above water and everything, but I just couldn't see a way out. I just couldn't make any headway... I was paying my bills and all that stuff, but the only thing was, it really ruins your credit. Freedom Debt Relief's debt consultants were wonderful, and anytime I needed to call, or I needed to know what was going on, they are there to help me and pull my account up and tell me exactly what was going on. I'd get the email, and usually they needed an answer back pretty quick, so if I was out and about, I'd get ahold of them right away to approve a settlement, but then it was all done on online, emails. One of the accounts was turned over—I was sued and I was turned over so I was going to have to go to Court—but I was part of a litigation. I had signed up for that, so they took care of everything, but now they're all settled because I went with that one where I got a loan from them and I just pay them back now. My settlement saved me thousands. I'm just glad I did it. I'm getting older, so I'm hoping I'll be able to get them paid off and have the money to travel and do something I want to do, but I've been very, very happy with them.
I got on to check on my credit and it showed their ad there. That's why I called and talked to them, and the first guy I talked to was so impressive. He answered all my questions, and if he didn't have an answer, he would get it, but he answered all of my questions, so I didn't have anything to worry about. Everything's gone smoothly so far. Every time they answer my questions they don't give me any problems, and that's the main thing. It's kind of like insurance— you can buy the cheap insurance or you can buy the better insurance— I prefer the better insurance. You pay a little more, but they take care of your claims, and you don't have to worry about it. So far it's been real good, I don't have any problems at all, I call them, I okay their payments and they can get the work done. They send me the bill over the internet. I can find out where I'm at, check my bank balance, check everything out, so they do a real good job. So far, so good!
I felt very confident that what I was dealing with was going to get results that I wanted. Some of my friends that I talked to told me about them. I just tried them out as an experiment, actually. They kept me updated online on my computer, and so far, I've saved money. It's pretty smooth; the work is not that bad, the payments are not that high, and it just helps me out with my financial problems or challenges.
I'm very grateful for Freedom Debt Relief, they've really helped me a lot. They've already taken care 3 of my debts, and they're just very professional, they handle everything. They always answer the phone and return my calls. They kept me updated with text messages, also there's a dashboard that shows everything that they do as far as making payments to your debt, and everything else. They've been very good to me.
If somebody is in debt like I was, I feel that Freedom Debt Relief was the good company to use, I would be glad to work with them again if I had to do it over. It's very positive, what they were doing. I saw it on Facebook and I thought I would check it out and see what they did. I talked to a lady and she discussed what I needed. She said that she has been in that position before, and that they helped her, so that's why she was working with them. I thought, well, if she trusted someone else to do that, then I figured I would do it too. I heard from them twice since they got my account and so they're working out what I have to resolve. So far, I've been satisfied with what they're doing. I will eventually save money when I get my debt paid off. I'm very satisfied with it, and I'm not worried about my debt right now, like I was before.
I can always get them if I have a problem or I have question, all I have to do is call them or email them. They kept me updated by email, and they saved me money. I have complete confidence in them. I feel fine about working with them, and I would definitely recommend them to anyone.
I was laid off and forced to retire early, and I didn't make enough money on unemployment to pay for all the credit card bills I had accrued. I think I saw an ad on the internet about Freedom Debt Relief. I called them, and no complaints, I'm pretty happy with how it's going. I got emails from them, and actual correspondence through the postal service, and they've been good at keeping in touch. They told me it's going to take a few years to pay all the debt off, but so far so good. From the first card they settled I think I saved a thousand dollars, and they're taking care of three others that they're dealing with, trying to get my debts down. I think it was a good decision, and I'm happy with their service.
I'm very happy with the decision to sign up with them. I wish I made it sooner. Working with them saved me money. They're all very accommodating and treat you like a decent person, and were always ready to answer any questions that you may not have been sure of. I go on the dashboard, and once in a while they gave calls to keep me updated. They put your mind at ease about being in that kind of situation, without making you seem like a deadbeat that couldn't pay your bills. I highly recommend them to anybody. I was getting emails from them, so I looked them up and read about them, and they seemed to be the best company out there.