Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

User Reviews

Star Rating

4.7
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11,022 Reviews

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Janet
January 16th, 2018 Waldorf, MD DETAILS
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Fast negotiation with the companies and very reliable.

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Reply from Freedom Debt Relief

Nov 09, 2018

We appreciate you complimenting our quick negotiation skills. Congratulations on the tremendous amount of success you've experienced since enrolling. You are well on your way to becoming debt free! We would like to remind you as you head towards graduation, client services is still here to assist you along the way. Thank you for choosing Freedom Debt Relief as a guide on your debt-free journey!

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Debra Sickles
January 16th, 2018 Coeymans Hollow, NY

I am very impressed with FDR and the reps I have spoken with. You are by far the best debt mgt company. You care about your clients and pay attention to detail.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Debra, Thank you very much for your positive review. We are very glad to hear about your wonderful experience and we love to surpass your expectations. We are absolutely the best debt resolution option and we have your back through graduation. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Janet
January 16th, 2018 Tucson, AZ DETAILS
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They do everything except supply the cash. They took aany stress I had and made it go away.....

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Reply from Freedom Debt Relief

Nov 08, 2018

It is rewarding to know, Janet, we were successfully able to provide you with peace of mind. Easing the minds of our clients is one of our top priorities. We are hoping that things are going just as well, if not better, since you first enrolled with us. If you have any questions and/or concerns at all, please do not hesitate to contact client services for immediate assistance. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

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Terry Cowart
January 16th, 2018 Smithville, TN

You must have patience at the beginning then everything works out for the better. Great company to work with.

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for sharing, Terry. We could not agree with you more! It definitely takes time and patience in the beginning. But, as you can see, if you hang in there, the benefits will begin to present themselves. Congratulations on the successes you've had since enrolling with us. As you continue to progress towards graduation, keep in mind our client services team is here to support you along the way. Keep up the amazing work and thank you for choosing Freedom Debt Relief!

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Charlene Lockhart
January 16th, 2018 Huntsville, AL

My experience so far has been good thank you so much for a second chance

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Reply from Freedom Debt Relief

Nov 07, 2018

Thank you for your positive review, Charlene! We love to hear that you've had a great experience with our team and we're all looking forward to your success. Along the way, any time you have questions or would like assistance with your account, please give client services a call at (800) 655-6303 or by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Jonathon Craft
January 16th, 2018 Hilliard, OH DETAILS
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Excellent customer service. Every person I have talked to is very knowledgeable on all aspects of the program. I am very happy with my decision to choose FDR, they have literally saved me thousands of dollars. Before calling them I thought I would have to file for chapter 11 or even sell my house. Thank you FDR!

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for complimenting our client services staff, Jonathon. We want to take this opportunity to congratulate you on successfully completing our program. Wonderful job! Did you know we have a referral bonus program? Feel free to contact client services for more information. Thank you for choosing Freedom Debt Relief and again, congratulations!

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Mandi Hesseling
January 16th, 2018 Wasilla, AK DETAILS
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very helpful with questions and easy to approve transactions

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for complimenting our services, Mandi. We're taking this opportunity to touch bases with you, now that you've been enrolled with us for some time. Congratulations on the debts you have successfully resolved! As you continue to progress towards graduation, please keep in mind client services is here to support you along the way. Keep up the excellent work! Thank you for choosing Freedom Debt Relief.

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Uriah Martinez
January 16th, 2018 Amarillo, TX DETAILS
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I was very skeptical about joining this program at first. But I took the chance and I have not been let down yet and I don’t expect to be. So far after being with the program a little over 6 months I have already paid off 3 accounts with over 70% discount, and working on the 4th account to be paid off. The staff is always very friendly when I call. I am very satisfied that I took the chance with freedom debt relief and, I would recommend it to anyone trying to get out of debt without financially killing them.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Uriah, Thank you very much for your positive review. We understand the beginning of your journey to become debt free may be uneasy but throughout our program, you will see outstanding results. We are so proud of your success thus far and we are confident you will see financial freedom soon. We also would love to have you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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c castro
January 15th, 2018 Alhambra, CA DETAILS
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when I contact them for whatever reason they are very nice and helpful!

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Reply from Freedom Debt Relief

Nov 07, 2018

Thank you for your kind words! We're delighted to hear that our team is meeting your expectations! Please continue to reach out to our client services team any time you have questions, or you can also log onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Anonymous
January 15th, 2018 Chandler, TX DETAILS
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I didn't expect the instest on the loan be so high and the cost is settle each be so high

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Reply from Freedom Debt Relief

Nov 08, 2018

We apologize if there was a disconnect in the expectations set for our program. We try our best to be upfront regarding any costs incurred by the client. If you still have concerns regarding the settlement fees or any transactions at all from your dedicated account, feel free to reach out to client services at (800)655-6303 for immediate assistance. We're hoping your experience with us has since improved. Thank you for choosing Freedom Debt Relief!

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Griselda
January 15th, 2018 El Paso, TX DETAILS
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Rated 5 because I am worry free of my debt and I know that I am paying off my debt.

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for your great review, Griselda! We're happy that you're stress-free and moving forward positively! Along the way, please feel free to reach out to our client services team at (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

Verified Customer

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Happy Customer
January 15th, 2018 Rapid City, SD DETAILS
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Easy To Use, Friendly Personnel and It Works! My Debt Is Going Down!!

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Reply from Freedom Debt Relief

Nov 07, 2018

We appreciate the great review! We're delighted to hear of your success and great savings! Please continue to reach out to our client services team when you have questions by calling (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

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Miss Jess
January 15th, 2018 Reno, NV DETAILS
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They take care of all issues that arise when accounts are turned over to collectors in a timely manner.

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Reply from Freedom Debt Relief

Nov 08, 2018

We appreciate you sharing how pleased you are in the timing of our services. We hope we are still exceeding your expectations! We're taking this opportunity to touch bases with you, now that you've been enrolled in our program for some time. Please let us know if you have any questions and/or concerns or suggestions on how to improve our services! Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Verified Customer

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KG
January 15th, 2018 Scipio Center, NY DETAILS
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They helped us to take control over our future.

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Reply from Freedom Debt Relief

Nov 08, 2018

KG, this is amazing to hear! We are grateful you are giving us the opportunity to help you become debt free! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Lisa
January 15th, 2018 Pompano Beach, FL DETAILS
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Professional and thorough. Very respectful and courteous.

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Reply from Freedom Debt Relief

Nov 08, 2018

Lisa, helping you meet your goals in resolving your debt and becoming debt free is why we do what we do! We are thrilled with the experience you have had within the program! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Grateful Consumer
January 15th, 2018 Whittier, CA DETAILS
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Because I am seeing results and it appears they do what they say they will

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Reply from Freedom Debt Relief

Nov 07, 2018

We appreciate you taking the time to write us a wonderful review! We take pride in having a proven method to help you resolve your debt! Throughout your debt-free journey, please reach out to client services when you have questions. Client services are available seven days a week by calling (800) 655-6303 or you can email [email protected] Thank you for being a part of Freedom Debt Relief!

Verified Customer

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Lillian Thomas
January 15th, 2018 San Bernardino, CA DETAILS
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They are very friendly, every time i call they are very helpful and informative

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Reply from Freedom Debt Relief

Nov 08, 2018

Lillian, we are delighted to hear that you have received great customer service and you are pleased with our services. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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dan petty
January 15th, 2018 Willoughby, OH DETAILS
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they do everything they say quickly and thoroughly

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Reply from Freedom Debt Relief

Nov 08, 2018

Dan, we are so happy to hear that you are experiencing our outstanding work and the qualities the program brings to you. You are now one step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Kathleen
January 15th, 2018 Ridgewood, NY DETAILS
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Quick and efficient at resolving debt , excellent customer service

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you, Kathleen, for your terrific review and rating! We will continue to provide you with the best customer service. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Shilling
January 15th, 2018 Brooklyn, NY DETAILS
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They are trying to assist me with debt reduction

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for your feedback! We want to take this opportunity to touch bases with you, now that you've been with us for some time. We hope our program was the solution you were seeking in order to resolve your debt. Please let us know if you have any suggestions on how we can improve our services or if you have any questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief! Here's to your debt-free future!!

Verified Customer

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Evangeline S.
January 15th, 2018 Louisville, KY DETAILS
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Best quality of services. Everyone is kind and helpful.

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you, Evangeline, for your stunning review and rating! We strive to provide world-class customer service and to make sure clients feel welcome in the program. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Steven Hirst
January 15th, 2018 Pasadena, MD DETAILS
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They have been great and very courteous to me.

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you so much for your great review, Steven! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Ronnie
January 15th, 2018 New London, IA DETAILS
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Loan Officer was supposed to get back to me last Thursday with a quote, haven't heard back yet.

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Reply from Freedom Debt Relief

Nov 09, 2018

We're very sorry to hear that your loan officer didn't get back to you in a timely manner, Ronnie. We hope that this issue has been resolved and if you have additional questions please reach out to our customer service team at 1 (888) 950-4829. Business Hours: Monday - Friday 8:00 AM - 5:00 PM Closed on the Weekends. Thank you!

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Anonymous
January 15th, 2018 Santa Clara, CA DETAILS
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They drive you crazy with phone calls. I wish they could actually give you more info online instead of forcing you to speak to them. They scared the heck out of me.

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Reply from Freedom Debt Relief

Nov 09, 2018

Thank you for your honest feedback. If you're still experiencing creditor calls, please feel free to reach out to our client services team to learn some tips and tricks, additionally, your client dashboard has great information regarding creditor calls as well. Please call (800) 655-6303 or email [email protected] if you have any additional questions or concerns. Thank you for your continued patience and for choosing Freedom Debt Relief!

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Jean Ayers
January 15th, 2018 Rochester, NY DETAILS
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they have managed to settle with two of my creditors for thousands of dollars less than I owed. They have kept me informed of all progress and when I received a summons the walked me through everything until the settlement was reached. I am confident that I made the right decision when I went with FDR.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Jean, We greatly appreciate your fantastic review. We want to congratulate you on your success thus far and we are confident you will continue to see outstanding results. We love informing you with any changes made to your program and we definitely believe you chose the best debt resolution option. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Luann Kennedy
January 15th, 2018 Arlington, TX DETAILS
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Everyone I have worked with at Freedom Debt Relief have been warm and positive. When I was in the midst of my concern about debt they made me feel good about myself and kept me from feeling so ashamed.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Luann, We greatly appreciate your positive review. We are so glad our highly trained team of customer service advocates has provided you with excellent customer service and professionalism. We care about you at Freedom Debt Relief and we are very excited to see your accomplishments. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Joselito Rodriguez
January 15th, 2018 Brooklyn, NY

Excellent with credit profile inquiries. FDR knew right away with graph display simplicity prognosis of what I credit owe, and what I would be saving in the future. FDR provides an excellent payment term schedule well fore told with no guess work. I knew exactly when to start payments and when I would be completed. Also the most reasonable low monthly payment with no pressure. The draft payment structure arrangement gave me the motivation of getting off to a great viable debt relief start so I took the option and also made some accelerated payments from how sensible the payment calendar works. The new payment structure was the focus and drive I needed in enthusiasm to reach my debt relief goal. FDR is efficiently the most professional service.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Joselito, Thank you very much for your wonderful review. We are so glad to have you a part of our debt resolution program because we have your best interest in mind! We are here for you through your graduation and we are happy to assist in every way we can. Congratulations on your success thus far, and we will continue to demonstrate outstanding results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Donita Page
January 15th, 2018 Marysville, OH DETAILS
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Still getting 10 to 20 phone calls a day they do nothing to stop them and credit rating is on freefall should have went chapter13 it would have been faster and calls would have stopped its been 5 months

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Reply from Freedom Debt Relief

Nov 10, 2018

We can understand how frustrating it can be to receive several creditor calls a day. Great job in hanging in there! Because you stuck with it, you were able to successfully complete our program. Congratulations! We wish you all the best in your future endeavors. Thank you for choosing Freedom Debt Relief!

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Denise
January 15th, 2018 Long Beach, NY DETAILS
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They make debt reduction easy! But the settlements are very SLOW in coming so the anxiety and phone calls are harassing for a number of months before you see results

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Reply from Freedom Debt Relief

Nov 09, 2018

Thank you for sharing your honest feedback, Denise. It does take time and patience in the beginning. Congratulations to you on sticking it out! We understand the creditor calls can become a nuisance and even harassing at times. Now that you've had so much success in our program, we imagine that the creditor calls have since come to a stop. Please know if you have any questions at all regarding your graduation path, client services is here to assist. Thank you for choosing Freedom Debt Relief. Keep up the awesome work, Denise!

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Earl Stevens
January 15th, 2018 Perris, CA DETAILS
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My experience with the person that provided information they was well aware of my questions and help me understand the service

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Reply from Freedom Debt Relief

Nov 09, 2018

We're pleased to hear that our team was able to answer any questions you had, Earl! We take pride in having a world-class client services team that's ready to help you seven days a week! Please reach out to our client services team any time you have questions regarding your account by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Billy F.lampkin
January 15th, 2018 Wills Point, TX

MY experience have been good for me . They have help me so for with my debt

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Reply from Freedom Debt Relief

Nov 09, 2018

We appreciate your positive review, Billy! We're honored to be on your side to resolve your debt and we're delighted to hear that you've had a great experience so far! Any time you have questions regarding your account, please reach out to our wonderful client services team by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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JESUSA ALEXANDER
January 15th, 2018 Gretna, LA

I am very happy to learn this experience, the representative Carlos is very helpful and professional to express everything about this organization to help consumer. I been very good to my credits in the past, but things got carried away. But hopefully everything soon will be much easier with you helping me with a piece of mind.

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Reply from Freedom Debt Relief

Nov 09, 2018

Thank you for choosing Freedom Debt Relief to be your partner on your debt-free journey, Jesusa! Thank you for your recognition, we consider ourselves lucky to have helpful agents like Carlos! In the future, if you have questions or need assistance, we have a world-class client services team that can be reached at (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

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stacy a boyd
January 15th, 2018 Texarkana, TX DETAILS
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My experience has been good. The staff always makes me feel justified with any of my questions.

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Reply from Freedom Debt Relief

Nov 09, 2018

Thank you very much for your wonderful review, Stacy! We take pride in having a helpful and knowledgeable client services team and we're glad to hear that we're meeting your expectations! Please continue to reach out to client services any time you have questions by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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Michael Outland
January 15th, 2018 Port Charlotte, FL

Jim W. was a great Help for me as I'm starting your program. He worked with me from start and has always been there when I needed information. I just hope it stays the same throughout this process . Thank You for the Help. Michael Outland

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Michael, Thank you for providing us with excellent feedback about your debt consultant. We look forward to continuing to assist you and help you become debt free! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Pamela
January 15th, 2018 Eustis, FL DETAILS
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From the very beginning, Freedom Debt Relief has kept in close contact with me to let me know what is going on with my account. I am very glad I decided to go them to help me take care of my credit issues. I would recommend them to anyone with credit problems.

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you, Pamela, for your support and for recommending us to everyone! We are so pleased to hear your great success thus far with the program. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Train
January 12th, 2018 Washington, DC DETAILS
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Because they did a very good job and I like what they did and they really help me out a lot and l don't want to leave them. And they are the best people I ever had.

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Reply from Freedom Debt Relief

Nov 10, 2018

Thank you for sharing your positive review, Train. We are thrilled in knowing that our service has exceeded your expectations! It is also rewarding to know you've enjoyed working with our advocates. As you continue your debt-free journey, please continue to reach out to client services as other questions may come up for you. Thank you for choosing Freedom Debt Relief! Here's to your debt-free future!

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Oceanlover
January 12th, 2018 Pompano Beach, FL DETAILS
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Courteous, efficient, kept informed of progress often, easy to use website

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for your fantastic review! At Freedom Debt Relief, we strive to provide all of our clients with excellent customer service and we are very glad to hear about your positive experience thus far. We are very excited to see you graduated and debt free! Keep up the fantastic work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Grateful
January 12th, 2018 New York, NY DETAILS
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Rated 5 for their hard dedication in helping many in financial crisis

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for your positive feedback! At Freedom Debt Relief, we are very glad to assist you in every way we can. We care about your success in this program and we are very confident you will become debt free soon. Keep up the outstanding work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Joe Antoun
January 12th, 2018 Findlay, OH DETAILS
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Friendly and helpful, been there for me for the past 3 years.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Joe, Thank you for your positive review. We have your back at Freedom Debt Relief and we are very excited to see you obtain financial freedom. Congratulations on your success thus far, graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous
January 12th, 2018 Charlotte, NC DETAILS
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good sevice toward freedom debt relief that i apprciate

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for sharing your feedback! We strive to provide all of our clients with world class customer service and we are very thrilled to hear about your experience thus far. We will continue to negotiate and resolve your accounts until we see you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Gregory
January 12th, 2018 Rochester, NY DETAILS
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Great service and communication, very helpful and have done a great job with my debt

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Gregory, Thank you for your positive review. We have your best interest at Freedom Debt Relief and we will provide you with outstanding customer service through your graduation. We are also proud to give you the peace of mind you deserve and lead you towards financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Dave
January 12th, 2018 Rochester, MN DETAILS
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How fast things got done, excellent people to work with

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Reply from Freedom Debt Relief

Nov 10, 2018

We appreciate the compliments, Dave. Please continue to reach out to client services with your questions and/or concerns. Thank you for choosing Freedom Debt Relief!

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Ed Newbold
January 12th, 2018 Galloway, OH DETAILS
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Lack of personal communications. Also, lack of response to messages sent TO "customer service" department.

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Reply from Freedom Debt Relief

Nov 02, 2018

We're sorry to hear of your disappointment in the level of communication you've received from client services. We wanted to touch bases with you to see how you are progressing in our program. Congratulations on all the success you've experienced thus far. We are always seeking ways to improve the experiences of our clients. We hope that our level of communication has vastly improved since you initially enrolled with us. Thank you for choosing Freedom Debt Relief, Ed. Here's to your debt-free future!

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Lisa
January 12th, 2018 Denver, CO DETAILS
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Making the call, admitting to being in financial trouble, and asking for help was the most difficult first step. 5 minutes into the phone call I knew I had made the right choice.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Lisa, Thank you very much for sharing your review. We are so glad you enrolled into Freedom Debt Relief because we have your back through graduation. We will take control of all your accounts enrolled and soon you will become debt free. We are very confident you will have a successful future! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jeremy Lagi
January 12th, 2018 Port Orange, FL DETAILS
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Met every need inline with desired outcome.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Jeremy, We appreciate your positive review. We are so glad to surpass your expectations with Freedom Debt Relief and we will continue to assist you in every way we can. We have your back throughout your debt free journey and we are very confident you will see phenomenal results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Aaron
January 12th, 2018 Oklahoma City, OK DETAILS
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Their system worked quickly and all of their employees were extremely knowledgeable, friendly, and professional.

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Reply from Freedom Debt Relief

Nov 10, 2018

We are thrilled to know our program worked for you and your unique situation. It is also rewarding to know each engagement you had with us was a pleasant one. We would like to congratulate you on successfully completing our program. Did you know we have a referral bonus program? Feel free to contact client services for more information. Congratulations, again Aaron! We wish you all the best in your endeavors.

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katia cepena
January 12th, 2018 Miami, FL DETAILS
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They are always ready to help and have a great customer service team.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Katia, We greatly appreciate your wonderful review. At Freedom Debt Relief we care about your future and we have your best interest in mind. We will continue to provide you with world class customer service and professionalism. Keep up the outstanding work, financial freedom is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Kimberly Matthews
January 12th, 2018 Pontiac, MI DETAILS
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They are really helping me to get these past due bills paid and for a lot less due to my financial situation, I really appreciate their help.

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Reply from Freedom Debt Relief

Nov 08, 2018

Hello Kimberly, Thank you for your positive feedback. We are so glad to help you in every way we can! We are here for you at Freedom Debt Relief and we are proud to take control of all your accounts. We are very excited to see your accomplishments in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Julie
January 12th, 2018 Alvin, TX DETAILS
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They are working to get my debt down and have resolved 2 of my debts, as promised.

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Reply from Freedom Debt Relief

Nov 10, 2018

Thank you for sharing your positive experiences with us, Julie. We want to congratulate you on successfully completing our program! Did you know we have a referral bonus program? Feel free to contact client services for more information. Again, congratulations and thank you for choosing Freedom Debt Relief!

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James Rakowski
January 12th, 2018 South Lyon, MI DETAILS
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They did what they said they will do. They stuck with the process and everything they said would happen did happen.

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Reply from Freedom Debt Relief

Nov 10, 2018

We appreciate you sharing such a positive review regarding our program. Congratulations to you for sticking it out! Because you did, you were able to successfully complete our program. Great job! We wish you all the best in you future endeavors. Thank you for choosing Freedom Debt Relief!