Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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12,950 Reviews

Review Breakdown

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Theresa

July 20th, 2018 Fresno, CA DETAILS arrow_drop_down
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The customer service is terrific. They answer your questions intelligently and quickly.

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Reply from Freedom Debt Relief

Aug 17, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Vicky J Ayres

July 20th, 2018 Peoria, AZ

Hector was fantastic helping me through the signing process! He made feel like I had the right choose. I look forward to getting out of dept.

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Reply from Freedom Debt Relief

Aug 17, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jonathan C.

July 20th, 2018 Oldsmar, FL DETAILS arrow_drop_down
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Excellent customer service, especially working with me during the lockdown limitations due to virus. I will recommend this company to anyone who needs their services.

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Reply from Freedom Debt Relief

Aug 16, 2018

Thank you for your great review, Jonathan. We look forward to your continued success with the program! We look forward to your continued success with Freedom Debt Relief! Please reach out to our Client Services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Karla J Arganda

July 19th, 2018 Merced, CA DETAILS arrow_drop_down
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I liked how Freedom Debt Relief helped me reduce my debt.

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Reply from Freedom Debt Relief

Aug 16, 2018

Thank you for your great review. Please reach out to our Client Services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Bonnie Day

July 19th, 2018 Port Deposit, MD

Since I have just started as a new client and only one of my bills has been settled I am very satisfied with that result.

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Reply from Freedom Debt Relief

Aug 16, 2018

Thank you for your grate review. We look forward to your continued success with Freedom Debt Relief! Please reach out to our Client Services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Vernitha Fearon

July 19th, 2018 Fredericksburg, VA DETAILS arrow_drop_down
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No complaints so far, other than the process taking way too long for my liking. However, that has nothing to do with the company.

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Reply from Freedom Debt Relief

Aug 17, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Sheena

July 19th, 2018 Madison, AL DETAILS arrow_drop_down
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I was very skeptical at first but so far FDR has put my best interests at heart which is to become debt free in their hands. The process is quick as long as you have the recent statements that includes a date no later than 30 days and the creditors information. Since being with FDR I got 2 of 6 of my debts settled within approximately a 3 months time frame. This was the best decision I ever made.

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Reply from Freedom Debt Relief

Aug 17, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Mark E Cruse

July 18th, 2018 Central Valley, NY DETAILS arrow_drop_down
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So far things are progressing well. Keeping me in the loop so I know what is going on

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Reply from Freedom Debt Relief

Oct 09, 2018

Mark, we appreciate you leaving us a positive review! We're also happy to hear that you're being updated on your debt relief program, as we want clients to be involved in their program. Don't forget to visit the client dashboard. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Chris Morgan

July 18th, 2018 San Diego, CA DETAILS arrow_drop_down
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My representative Tori H has been extremely helpful and available to answer all my questions throughout this process, I am happy to have her helping me.

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Reply from Freedom Debt Relief

Aug 16, 2018

Thank you for your great review. We look forward to your continued success with Freedom Debt Relief! Please reach out to our Client Services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Shannie Smith

July 18th, 2018 Pittsburgh, PA DETAILS arrow_drop_down
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I am very pleased with the support and clarity in the program. We are set to be debt free in 1 year. We are so excited.

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Reply from Freedom Debt Relief

Oct 09, 2018

Shannie, this is very exciting news to hear that you have joined our program and are allowing us to help you with your debt! We look forward to your continued success with the program and watching you become financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Thomas biings

July 18th, 2018 Brooklyn, NY

I just felt I need help I just couldn't pay my Bill's anymore intrest to high I talk to a customer service assistant said he sound good so I took the service

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Reply from Freedom Debt Relief

Aug 16, 2018

Thank you for your review. We're glad you chose Freedom Debt Relief. Please reach out to our Client Services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Theresa Clickner

July 18th, 2018 DETAILS arrow_drop_down
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The staff is so helpful and friendly. If it weren't for them, I would be swimming (sinking) in debt for many years to come. The advocates have worked hard to reach settlements on my accounts. I should be debt free in about a year.

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Reply from Freedom Debt Relief

Oct 09, 2018

It's our pleasure to be able to provide the best customer experience, as possible. Theresa, we're glad you turned over to us to help you become debt free! Thank you for your time and for your excellent review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Wendy Allen

July 18th, 2018 Pevely, MO DETAILS arrow_drop_down
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I have only been doing this for about 2 months now, but so far so good, it seems very easy and stress free. The staff at FDR are amazing and keep you informed of everything going on. You can also follow on your dashboard and see exactly where everything stands.

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Reply from Freedom Debt Relief

Oct 09, 2018

Thank you, Wendy, for your fantastic 5-star review! We're delighted to hear that the process of your debt settlement program has been stress free and working great for you! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Cheryl

July 18th, 2018 Palestine, TX

They have given me a light at the end of the credit card debt tunnel. They went to work right away. I am very pleased

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Reply from Freedom Debt Relief

Oct 11, 2018

We're so happy to hear that since you have joined the program you have less stress and trusting us to get the job done! Cheryl, we look forward to having you become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Richard Ross

July 17th, 2018 Grove City, OH DETAILS arrow_drop_down
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They stay on top of things. I have been with freedom debt relief for two years. I have no complaints.

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Reply from Freedom Debt Relief

Oct 11, 2018

It's so wonderful to hear that you are pleased with our services and we have provided you with the best experiences! Richard, continue doing a great job as you're one step closer to becoming debt free! Thank you for choosing Freedom Debt Relief!

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Shellie Valenzuela

July 17th, 2018 Enid, OK DETAILS arrow_drop_down
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They never called me back after the review depart was supposed to review my account!

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Reply from Freedom Debt Relief

Jul 17, 2018

We apologize for the lack of follow up you experienced, Shellie. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

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James Dziadulewicz

July 17th, 2018 Camarillo, CA DETAILS arrow_drop_down
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You are doing a great job. Helping me out. I would tell others about what great help you have provided so far.

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Reply from Freedom Debt Relief

Oct 11, 2018

James, we're so happy to hear about your positive experience with Freedom Debt Relief! You made the right decision by trusting us to assist you with your debt. Thank you for choosing Freedom Debt Relief!

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Diane Dikeolakos

July 17th, 2018 DETAILS arrow_drop_down
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So far everything is going well! Courteous and friendly staff and service.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Laura Adams

July 17th, 2018 Winter Garden, FL

They have always been pleasant and understanding. Never criticizes. Sends me notifications promptly. Guided me when I was receiving late notices.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Elvera Phelps

July 17th, 2018 Stoughton, WI DETAILS arrow_drop_down
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I am very happy with them as I never thought I’d see daylight again. They truly have my back and are concerned with my future, I couldn’t ask for any better help with my debt problem.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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LK Barrett

July 16th, 2018 Tallahassee, FL DETAILS arrow_drop_down
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Friendly, practical, and reliable, I would recommend this service to anyone who needs help restructuring credit card debt and improving their credit-worthiness.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Danielle K

July 16th, 2018 Palm Harbor, FL DETAILS arrow_drop_down
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I have had a wonderful transition from credit card debt and multiple payments to FDR’s program. Customer service is great and they even allow you to change your due date if needed.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Paula Higdon

July 16th, 2018 Pasadena, CA DETAILS arrow_drop_down
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So far, so good. We are at the very beginning stages of the process, so I'm not sure how things will be handled with the payments to creditors, but up until now the customer service has been exemplary.

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Reply from Freedom Debt Relief

Jul 17, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Rose Mary Copet

July 16th, 2018 Sun City, AZ DETAILS arrow_drop_down
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Everyone at Freedom Debt have been so helpful when this impossible debt incurred. I never thought I would resolve this debt in such a short time. They made a reasonable repayment plan affordable for my situation. Thank You Freedom Debt Relief.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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gary hamilton

July 15th, 2018 New Smyrna Beach, FL DETAILS arrow_drop_down
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if you are in need of debt relieve please contac t freedom debt relieve for help they goive you peace of mind so ypy can continue with everyday life

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Michelle Magnell

July 15th, 2018 Quincy, MA

So far I feel that I can move on and try to use money instead of using a credit cards . Thank you for helping me.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Charles M

July 14th, 2018 Milwaukee, WI DETAILS arrow_drop_down
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This has been a great experience from application to settlement. My rep Justin worked with me day in day out to accomplish something I didn’t think was possible! And it’s everything that he explained. No gimmicks at all.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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alan beaulieu

July 13th, 2018 Perryville, MO

I didn't have to do anything . They did it all.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Maria Fontanez

July 13th, 2018 Hamburg, PA DETAILS arrow_drop_down
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They have been very helpful and courteous from the beginning. Whenever I have a question someone always answers.i have just settled my first card and feel relief in the process.

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Reply from Freedom Debt Relief

Jul 17, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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marlena l deter

July 13th, 2018 Chambersburg, PA DETAILS arrow_drop_down
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there doing there job im really glad that i got them to help me

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Alice

July 13th, 2018 Dundalk, MD DETAILS arrow_drop_down
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When I called Freedom Debt Relief the customer service people were very friendly and helpful. They provided me with the information I needed to get start to debt relief.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Karrie Johnston

July 13th, 2018 El Cajon, CA DETAILS arrow_drop_down
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I find it amazing I received a request to review your company this just confirms how inept you are! Where is your disconnect? After 16 months you have put us in a worse situation than when we began! After hours of explaining and rexplaining to your staff I have caught you in numerous lies and you still have no solution. In the mean time all the payments were for not! Over $8,000.00 down the drain and you have no answers except “we will get back to you”! DO NOT ... I REPEATE DO NOT USE FDR !

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Reply from Freedom Debt Relief

Jul 17, 2018

We apologize for your frustration, Karrie. We are having leadership review your account and follow up with you.

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Martin Connelly

July 13th, 2018 Wildomar, CA DETAILS arrow_drop_down
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Also get courteous and informative service from FDR, and they are always up to date on the progress of the account and relate it as it happens to the client.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Maralee Erhart

July 13th, 2018 Payson, AZ

I am soooo happy that I heard about Freedom Debt Relief! They already resolved one creditor. I didn’t expect it to happen so quickly! Only two more to go...... and yes! They do have an A+ rating with the BBB. I checked them out myself.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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William Markwood Sr

July 13th, 2018 Taylor, TX

I believe they are diligently doing all the ‘work’ for me and with they’re information and advice I no longer am stressed day after day. Finally I can relax and breathe knowing day by day my debts are being squared away and there is light at the end of the tunnel. They have been very polite, helpful and very comfortable to be working with. I wish I had taken this step years ago

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Reply from Freedom Debt Relief

Jul 17, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Ted Newlander

July 13th, 2018 Marble, MN DETAILS arrow_drop_down
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Well what they don’t tell you and I wish they had is that you should take the consolidation loan that they offer you. Here’s why. Your creditors are just going to sue you and when you lose in court you don’t have a leg to stand on and will be responsible for the full amount plus thousands more in my case. If I had taken the loan my credit would have been repaired and I would have graduated the program so much earlier. Currently I am contributing 1000 dollars a month but it wasn’t enuff because I am not only paying the 1000 a month but my wages are being garnished for over 1000 a month. It’s terrible. Take the loan and pay it off early. It’s to late for me. Save yourself the hassle. I got sued by 3 out of 7 creditors. It’s a hassle. Had to settle for the full amount. I’ve learned a valuable lesson and will never go thru this again. I say again. Take the loan! Trust me!

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Reply from Freedom Debt Relief

Jul 17, 2018

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

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Nancy Moore

July 12th, 2018 Twin Lake, MI DETAILS arrow_drop_down
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When I first began my relationship with Freedom Debt Relief, I was very nervous. It was a big leap for me to trust someone else with my finances. But, it needed to be done and soon. I was seriously in debt way over my head and there seemed no way to conquer this mountain. Now, after just four months into the program, one debt has already been resolved, much to my surprise and utter delight. FDR continually encourages me not to look back but to look ahead to the coming months. As I faithfully build my dedicated bank account, they are quick to take on my creditors. One at a time each will be negotiated and paid off. I am more excited as each day passes. I am beginning to breathe much more freely and easily. I talk about their program all the time to anyone who will listen. I continually share their telephone number with any whom I know could use this service and encourage them to give FDR a call. They won't be disappointed. THANK YOU, FDR!

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Debra

July 12th, 2018 Killeen, TX

I am new to the program, so far it has all been positive.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Christine altman

July 12th, 2018 Hicksville, NY DETAILS arrow_drop_down
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Very friendly staff and very helpful when I had to change deposit dates due to being ill

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Reply from Freedom Debt Relief

Oct 11, 2018

Hello Christine, This is an outstanding review. We strive for outstanding customer service at Freedom Debt Relief and we are very proud to demonstrate this to you thus far. You deserve the absolute best and we will assist you in every way we can. Keep up the excellent work! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Janet Radford

July 12th, 2018 Philadelphia, PA

I haven’t started the program yet but everyone has been super helpful and I am looking forward to becoming debt free!!!

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Janis Gallagher

July 11th, 2018 Green Valley, AZ

Your agents are there to answer sny questions i may have, and in an understandable way.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

July 11th, 2018 Colorado Springs, CO DETAILS arrow_drop_down
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We're very shady and very forceful. If I were you I would definitely run from this place you will only screw yourself up further

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Reply from Freedom Debt Relief

Jul 17, 2018

We're sorry that you feel this way, as this is the exact opposite of the customer experience we provide. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

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Danielle R

July 11th, 2018 Queen Creek, AZ DETAILS arrow_drop_down
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Talked to someone who said he'd call me back he didn't not good customer service

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Reply from Freedom Debt Relief

Jul 17, 2018

We are sorry that you were not followed up with, Danielle. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

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Anonymous

July 11th, 2018 Bloomfield, NM DETAILS arrow_drop_down
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They were great and genuinely wanted to help my situation and not make it worse.

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Reply from Freedom Debt Relief

Jul 17, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Paz

July 11th, 2018 Fort Lauderdale, FL DETAILS arrow_drop_down
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I rate it this way because it was Fast and easy to sign up.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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lynwalk

July 11th, 2018 Dallas, TX DETAILS arrow_drop_down
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After the initial phone call, I was never contacted again -- although the technician I was working with said via email she called me back -- my cell phone did not tract the number nor did I receive a voice mail.

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Reply from Freedom Debt Relief

Jul 17, 2018

We apologize if you were not followed up with. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

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Rosina Wade

July 11th, 2018 Clymer, NY DETAILS arrow_drop_down
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I am so happy and relieved with my first settlement. This is the best dept company! Communication is perfect! Thank you for helping those of us in need and not making us feel like we did something wrong.

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Lisa Jonas

July 10th, 2018 Arnold, MD DETAILS arrow_drop_down
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I like it a lot but I don’t like the fees

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Sara Heller

July 10th, 2018 Harrisburg, SD DETAILS arrow_drop_down
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I've had a terrible experience with this company, all due to the individual who I signed up with. If you sign up and they tell you they will take care of all of your accounts right away and that your credit score will only drop around 30 points, you are 100% being lied to. The man, as a representative of FDR, went so far as to say that the paperwork says this and this and this person will tell you this, but promised that was not the case for me. He lied.

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Reply from Freedom Debt Relief

Jul 17, 2018

We're very sorry to hear this, Sara. We would like to work with you to review your account and resolve your concerns. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

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Pamela Coleman

July 10th, 2018 Cleveland, OH DETAILS arrow_drop_down
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They are always working hard for me. I can call anytime and a live person will answer the call and take time to explain to me whatever I need explaining. I called because one of the settlement involved a 18 months payment and I didn't understand why they just didn't settle it in less months. The person took time and explain,

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Reply from Freedom Debt Relief

Jul 17, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!