Name: Freedom Debt Relief
Rating: 4.7

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Mary Snow Brendel Willmar, MN

I am very pleased with Freedom Debt Review. They are delivering everything they told me they would. They are kind courteous and very knowledgeable every time I call them.

5 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 22nd, 2018

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Jorge vasquez Canoga Park, CA

Before I was kind of thinking this wasn’t going to work but they resolved two of my accounts now I’m very happy that I found FDR just trust the process!

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 22nd, 2018

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Mike Rohrer Mason City, IA

It has been such a relieving and easy experience with Jeff as my contact rep. I felt like I was understood and not judged for my debt. Such a big help!!

5 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Diane Kretser Albany, NY

My representative John B has been wonderful. The customer service, chat helpline, assistant Diane M, however was difficult. The worst part was that she signed off before answering my questions and did not notify me.

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Gary Sheets San Marcos, TX

The people that I have worked with were very helpful solving my debt problems.. I now have a piece of mind that I can now get out of debt.. Love this service.

5 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Scott B Miller Southport, NC

They were very interested in trying to settle my debt. Everything was to the book and very understandable. There are several items you must complete but doable.

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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John Riverside, CA

Very early in my debt resolution process but so far one debt has been resolved. My only concern is that I have never been able to talk to a live person since I initially signed up. Calls go no where, a little scary when my money goes out of my account each month, and there is no one to answer the phone?

5 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback. We look forward to providing you with an excellent experience. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Brian Dingess Rockwood, MI

Customer service was good getting my account everything set up . But after the fact The guy that help me with my count told me if I need anything questions or concerns call him leave a voicemail . I’ve called about 45 different times and left messages and I still haven’t heard nothing back it’s been almost 3 weeks . That I’m not pleased with

5 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback. We understand you want to speak with your debt consultant, however our designated team of advocates within our client services department is hear to assist you 7 days a week. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Roxanne Brock El Segundo, CA

The guy who helped me on the phone was awesome! No judgmental tone and he was just kind and listened to my struggles to try and pay my bills but drowning.

5 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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wendy Woodland, CA

they helped getting gold to get out debt.im happy what they have done for me .they help they listen to you what have to if u going late .thank u so much

5 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Marina C Martinez Castro Valley, CA

everything has been handled by Freedom. I have been updated in the status of my accounts every step of the way and one account is already in the process

5 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 22nd, 2018

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Juan J. Resendez Killeen, TX

Freedom Debt Relief has been such a blessing. The staff have provided the utmost customer service while assisting me with my creditors. Thank you very much

5 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Patricia Owens Milton, FL

3 years into this program and have been sued by 2 different creditors in the last 2 months and threatened to be sued by another. FDR was supposed to help. What am I supposed to do now? I have no more money to give and the attorney's they give you to use when being sued act like robots. They don't listen and talk in terms you can't understand. When I ask FDR why I am being sued they just tell you that it can happen and refer you to their team of lawyers who do not help. They tell me that the creditors can take money out of my bank account and garnish my social security wages. Or they tell me I can file bankruptcy. That is what I was trying to prevent to begin with and after thousands of dollars it looks like I will have to do it anyway.

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear about the concerns you're having with the program and we would like to work with you to resolve these concerns, as quickly as possible. A Customer Experience Advocate will contact you shortly.

May. 1st, 2018

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Jessica Franz Pen Argyl, PA

While they have reduced debt for me, they also made a huge error that has cost me multiple days of from work and I’m still trying to get my bank accounts unfrozen and over $2300 returned to my account from over three month ago. They have only been minimally helpful even though this came from their error (they were to renegotiate an account and instead just stopped paying) and the help only came AFTER I filed a complaint with the Better Business Bureau. After insisting they have done all they can and that I now had to call the law firm, I took a day off to deal with this. I was then told by the law firm that FDR was listed on the account so they couldn’t even speak with me about it. I now have a letter from them to take their name off the account but will need to take ANOTHER day from work to try to figure this out. This will be at least the fourth day, causing me additional work, stress, and costing me money. At no time have they even acknowledged the fact that this is a huge disruption to my life, let alone tried to relieve the stress. I did get them to cover late fees after much back and forth (again taking up my time).

5 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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priscilla j holstrom Niagara Falls, NY

This is all new to me. The people @FDR are very caring. As time goes on I will see how this all works out. I talked to my co workers about this plan that was set up for me and they want to see how it works for me.

5 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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John Pineda Saint Augustine, FL

Very understanding and informative from the outset which removes any doubt on whether this is the right course. Tools provided after enrollment are helpful and easy to use.

5 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Luis C. Virginia Beach, VA

They were there for me at my lowest. I can now see the light at the end of the tunnel. Together we will get over the hump. Thank you Freedom Debt Relief.

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Carlos M Benitez

No hassle.Excellent response time.Any situation is solved in one call.Costumer representative extremely knowledgeable,great company and product.It really works!

5 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 22nd, 2018

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Jermina James Brooklyn, NY

Friendly and professional service at FDR Customer support they take care of any issues or worries that are presented with ease I'm glad to be an client and trust .

5 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 22nd, 2018

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Emmett Bernheiser Reading, PA

I'm a very recent customer so I have to say at this point it's a little early to make a sound determination of the organizations overall performance, I will say however I have seen positive results this far and hope with my participation they will continue and the staff has been helpful and friendly as well.

5 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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S D Wilton, CA

Everyone has been very nice and understanding. This has been very hard to have to do. I really thought that after working for 47 years I would never be in this situation,.

5 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 22nd, 2018

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April Reker Dayton, OH

Everyone is so helpful and polite and if u have to cancel anything u send 1 email and it’s done u don’t have to stay on top of it they take care it

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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judith bennett Lorena, TX

FDR is a very reliable company. they are very helpful with getting your debt paid off in a few years. customer service is helpful when you call and they are very nice.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 3rd, 2018

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Sandra Stone Manassas, VA

I am unable to make a total review as I have just started this process - ask again in one year & I can tell better. So far everyone has been very helpful in explaining this process!!!👍

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Ceil Sheehan Indianapolis, IN

Helpful. Nonjudgmental. Work hard and provide sound advice. Always there when I need them. Thank you for guiding me through this difficult period because of my stupidity.

6 years ago

Reply from Freedom Debt Relief

Please do not be so hard on yourself, Ceil. Many consumers find themselves in debt for various reasons. What's important is that you made the conscious decision that you were going to resolve your debt and you are doing just that. We want to congratulate you on the tremendous amount of progress you've made. You are doing an amazing job and we want to encourage you to keep it up! Please be sure to contact our client services team at (800)655-6303 with any questions and/or concerns regarding your account. Great job, Ceil! Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!

Oct. 30th, 2018

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Bobby Houston, TX

I am fairly new to the program and my be 2 months and already go one negotiated down could not be happier so far I really appreciate the help and consideration Thank you

6 years ago

Reply from Freedom Debt Relief

First, we would like to Welcome you to Freedom Debt Relief, Bobby! We're excited to watch you begin this journey and lead you to a financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 30th, 2018

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Jennifer Abrahamsen New Hampton, NY

So far it seems like it is going well. I get calls every day from debt collectors but I assume FDR is in talks with these companies to figure out a plan for paying my debt. I am only two payments in so far.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Ruthie Busby Berry, AL

It has been easy to get signed in and the dashboard is great to be able to view your progress. My only complaint would be that I would like payments to be started sooner to keep the phone calls at bay

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Mike Sterling Visalia, CA

The information about my debt and the the credit cards actually keep you in debit has been very enlightening. Customer assistance and support, outstanding.

6 years ago

Reply from Freedom Debt Relief

Thank you, Mike, for your terrific review! It's our pleasure to be able to provide you with the best customer experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 30th, 2018

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Kathy Dunwoody Logansport, IN

I'm very happy & greatful for FOR for their help in securing assistance in handling my overwhelming credit card debit. It would be awesome if it could go even faster, but I know it takes time.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Martha Heath Richmond, KY

Freedom Debt Relief has been tremendously helpful at a very difficult time. They are easy to use very helpful and kind! Very informative just a click or call away!

6 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Lynn Howard Lubbock, TX

In the beginning, I was thrilled with FDR. The sign-up process was easy, Berenice practically held my hand. But since then (two months ago) I've only had a couple of my accounts resolved. I gave all my credit card #'s when I signed on, but FDR is having trouble matching them up with the cc #'s on my account?

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear about the concerns you are having with the program, Lynn. We absolutely want to work with you to resolve these concerns. Please reach out to our Client Services department at (800) 655-6303 so we can go over some options with you. Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Carolyn Bowman Tulsa, OK

When I have any questions they have very promptly and courteously answered my concerns. I can always keep up with my progress through my Freedom Client Dashboard.

6 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Michele Wiese Browerville, MN

This company has been so helpful! I could believe how fast they were able to get the problems worked out. And it is so wonderful to have their help available all the time.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Chuck Reed Kinston, NC

I've been in it about 18 months. I thought my debt was so bad that no one could help me, but I am truly impressed. So far and now wish I had started years ago.

6 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 5th, 2018

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Marie Grace M. Yensan Richmond, VA

I had a great experience with FDR so far. I felt less stress and paranoid with my debt. As long as you continue putting money in your account,FDR will do the rest.

6 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 2nd, 2018

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Barbara Norcross Palm Beach Gardens, FL

informed on all info on my account good customer service and understanding.and you help people thank you happy easter keep the faith Barbara Norcross

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 2nd, 2018

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Pamala Squier Jeffersonville, IN

So far everything has been explained and executed as explsined. I have had no surprises and 1 settlement has already been reached. I’m pleased to be on the road out of this financial darkness.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 30th, 2018

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Carlos Mosley Houston, TX

Well I was in deep debt, and having a hard time paying them down. Freedom Debt Relief has already resolved one account. I will have saved over a 50%. Thanks to Freedom Debt Relief I can see the light of day again.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 28th, 2018

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Monty L Perry Mansfield, OH

When I first signed up I thought this was a good answer for the predatory rates I was paying on other debts. The fees were mentioned but was not sure what they were until I saw some of the settlement amounts come in. For an $11,000.00 debt the fee was 23 %. This is on top of the other monthly fees that you pay for legal services; $7.25 Monthly Fee, $12.00 Legal Fee. I don't know but I would imagine that this fee is spread over the length of the program because they did not take it out all at once yet. As far as negotiations go I received a settlement amount of $3,979.59 from a credit card company on a $8,843.54 debt in the mail. I forwarded this to FDR thinking this was the right thing to do. Now I am not so sure. They say there firm is negotiating with these people, now I wonder what that means. When I called FDR they kept repeating the mantra of; "It was all in your contract." I guess I am fortunate that a kidney or part of my liver wasn't part of the contract. I know they mentioned the monthly fees but I sure as heck don't remember anything about 23%. If this company is the best one out there I am sure glad I did not hook up with the worst one.

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

Mar. 28th, 2018

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Olusegun Edidi Baltimore, MD

The relationship has been a two way one. The company has been extremely helpful in providing information on status, on what timely steps to take & going about

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Elaine Roseberry Cincinnati, OH

I'm grateful to have a solution to resolve my debt. I also appreciate having the Client Dashboard to see where my funds are going to resolve my debt. Your customer service has been helpful in answering my questions.

6 years ago

Reply from Freedom Debt Relief

Thank you for your review and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department if you have any questions or comments regarding your account.

Mar. 26th, 2018

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Joan Ward Apache Junction, AZ

I am just starting out but so far, so good. They have already negotiated one c-card. They have been extremely helpful and understanding of my needs and willing to work with me.

6 years ago

Reply from Freedom Debt Relief

Thank you for your review and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department if you have any questions or comments regarding your account.

Mar. 26th, 2018

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Jerry Cassatt Wildomar, CA

Professional team who understands and empathize with the client. Good communication on a regular basis helps. Dash board graphics are a great tool to display status.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2018

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Twyla Eyre Juneau, AK

I signed up with FDR 10 months ago and already have 4 of my accounts paid off. That is 4 less I have to worry about. They are fast and efficient with there customers.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2018

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David Dandron Marine City, MI

The experience was better than I expected.Take a debt through with out anything except signing for repentation and final pay off of debt.Amount and dates to pay off.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2018

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Rebecca B Mitchell Saint Stephens Church District, VA

1. Being a pretty new Client - Just a phone call away when I have a question. Get help ASAP 2. Explains all the detail and what to expect from your Creditors.

6 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 21st, 2018

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Shana Whiteman Hemet, CA

I just signed up 1 month ago, I don't have much to say yet. It's rather soon to submit a honest rating when I'm only 1 month into a 4 year contract. I can say the people I spoke with on the day I signed up were very friendly and patient.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 19th, 2018

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robert arrowood Bucyrus, OH

It has given us so much peace of mind to be getting out of debt so much faster and eaiser than trying to do it on our own. everyone has been so kind when helping us,

6 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 19th, 2018

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Carol Gates Longmont, CO

I am severely disappointed in the communication between NLLG and FDR, which left me in a position to be served by the County courts. I made a number of attempts to talk with CS only to be told not to worry that things were being handled, yet I had not received any updates from FDR about ANYTHING. When I received the documents from the county courts, I talked to Andrew in Advanced Services and he was very helpful, but still there apparently had been no communications between FDR and NLLG regarding the account that payments should have been made to--Discover. Hopefully now payments are been made, but I have not been told that for sure by FDR. The Senior Attorney for NLLG reassured me that things had been worked out and FDR would be making the payments that should have already been made since January 2018. Better communication between NLLG and FDR needs to be implemented immediately--communicate with each other.!!!!

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

Mar. 19th, 2018