1. Freedom Debt Relief
error This company may not service all states.

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

Visit Site

The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

Why Can I Trust Bestcompany.com arrow_drop_down

Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.

Learn More

User Reviews

Star Rating

4.7
starstarstarstarstar_half

13,150 Reviews

Review Breakdown

5 star
81%
4 star
12%
3 star
3%
2 star
1%
1 star
2%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel

Verified Customer

starstarstarstarstar

Woodruff

August 31st, 2018 Ocala, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They've helped us, we had one problem that we were sued by the credit card, the law firm that they chose resolved the issue and we were able to avoid any kind of court hearing or penalty in that way, it was resolved and the debt has been paid off.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Woodruff, thank you for sharing your feedback. Testimonies like yours will show more people that are facing the same situation, make the right choice to come to Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar_border

Catherine Hair

August 31st, 2018 Little Rock, AR DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

They are always on top of things and they keep me keep your for me posted on everything.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 06, 2018

Thank you, Catherine for sharing your feedback about the program. We love to hear your experience. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Catherine

August 31st, 2018 Jacksonville, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Freedom Debt Relief has taken financial burdens and they're working them out and they do it professionally. I can look at the way that this is going and I know they're working really hard for me. It means a lot to me. They would call me at home if I didn't call them and whenever I called and if I had not gotten with them about my progress, they would actually route my calls to somebody where I had to answer those questions so that they can continue to be to the best of me. I feel like I'm not going anywhere. I'm going to stay right with them. Everything they do is in my best interest. Everyone should use the service. This company just has taken those burdens from me with not a whole lot of money, something comfortable that I can afford. So I tell everybody use Freedom Debt Relief and that's in all aspects of the service

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Catherine, thank you for your fantastic review! We really appreciate you sharing your experience. We're glad you see that we do value and care for each clients best interest and setting their goals. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Anonymous

August 31st, 2018 Savage, MN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I can call anytime and reach somebody immediately with questions, concerns, there's always somebody available to help me. It was a really scary decision because we thought we could handle it on our own and then after talking to them and realizing that the debt would continue to build and build, that was the best decision we've ever made.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, for your positive review! Yes, you can call us anytime and we are available to answer your questions. We know this is a huge step to take but you're not alone and we will continue to be with you every step of the way!The great part is that you'll be debt free in no time! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Maria Jane

August 31st, 2018 Port Neches, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Well they are really good at working with me and they will good about keeping me up to date but telling me when they made a decision and what they are going to do in getting my approval. I'm glad that they called me and I'm glad that I talked to them and I'm glad that now they are handling my business.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Welcome Maria! We appreciate your outstanding review and we're glad you chose Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Roger Dale

August 31st, 2018 Stover, MO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Anytime I had a problem I can call them and I can get results for doing a fantastic job on my credit that they are working with and they did a good work.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Roger for your great review! We appreciate your comments about the program thus far. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Dorothy Meg

August 31st, 2018 Narrows, VA DETAILS arrow_drop_down
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They have taken control of speaking to my creditors, taking care of things, letting me know when they have reached the an agreement with someone so that I can sign off on it, its been a very good experience. They have the dashboard I can check all the time, they let me know when they reach the settlement so that I can sign off for it so that I'm aware every month of what's going on. They have taken all the weight of the debt settlement off me. I don't have to negotiate with people, I don't have to worry about it because they are taking care of it.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Dorothy, Welcome to Freedom Debt Relief! Thank you, for your 5 star rating! We will continue to make sure you are satisfied throughout the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Ferrol

August 31st, 2018 The Bronx, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I've been with Freedom Debt Relief now maybe a few years and I have no complaints. I think they're real good when it comes to doing what they do. I can always go in to the portal and find out what's going on with my case where other companies, you don't know what's going on and that prompts you to call in more often than if you had the computer you can look and see which really is going on and gives you a peace of mind. The professionalism that Freedom Debt Relief shows you that you're never too busy answer any questions. I've never had anyone be rude to me over the phone or anything like that so I'm happy with that.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Ferrol we love the great feedback about the program! It really makes us happy to hear every client's experience, as we do work hard to make sure every client does have the best experience throughout their program. We want every client to be successful on reaching their goal on becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Cynthia

August 31st, 2018 Kountze, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Every time I called they were able to answer my questions, whatever it may be. If it was something small and if I repeated myself they didn't get aggravated or anything like that, so they were just helpful on helping me. I guess they find information or you know tell me on what's going on. I feel pretty good about it. I mean I'm glad I did. It took a little bit longer than what I anticipated but in other words it all worked out in the end.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Cynthia, thank you for your amazing review! We appreciate your honest comments and we are pleased the program has been successfully for you thus far. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Gene

August 31st, 2018 Bushnell, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Just in a short period of time I have had two of my cards have been dealt with and have been taken care of and I no longer have to worry about those two cards. I do have several more to go but it was a very fast service. What they advertise what they say they'll do has already happened to me, like I say just an short, few short months here they have already relieved me of two debts which is amazingly fast. When I do have questions or concerns, it seems like it's just a phone call away. The representative came practically immediately on the phone. It wasn't long waiting or anything like that. The representative eased my mind of all my problems I was having and she had answers for it and it's such a relief to to have somebody there when you need them. I am proof that it does work and it is real and their services been great.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Gene for sharing your experience about the program! Sharing your story will hopefully get someone to make a change and to call Freedom Debt Relief. We know that this could be very challenging but once you start to make that first move it will be for the better, as you'll be in the right path of becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Jennifer

August 31st, 2018 Luna Pier, MI DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar

Every time I've called the customer service, they have been able to help me, they are very accommodating. They work to get the lowest negotiated settlements that they can get. I'm very happy with my decision. I would recommend them to anybody.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Jennifer for your fantastic review about the program! We do work hard to make sure we get the best settlements as we want clients to keep pushing forward on becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Margaret

August 31st, 2018 Brooklyn, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

They were very accommodating with decisions I was trying to make. They help me with any of the decisions that I have made with credit cards.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Margaret, thank you for great feedback about your experience! We're glad you chose Freedom Debt Relief! We will continue to provide you excellent services and be with you every step of the way. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

starstarstarstarstar

Ashley Ratigan

August 31st, 2018 Troy, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I worked with Jan and Javier and they were phemonmal . Extremely helpful, educated and really cared for my future!

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 12, 2018

Thank you, Ashley for your great review for your debt consultant that you spoke with! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstar_borderstar_border

Eileen A Williams

August 30th, 2018 Arnold, MD DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstar_borderstar_border

I enrolled in Jan. 2018 with 4 accounts. As of August, only one account has been settled, originally $1350 settled for $850, unfortunately FDR charged more than $300 in fees to settle this minimal account.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 05, 2018

We apologize for your dissatisfaction, Eileen. We understand your concerns regarding the fees but we can assure that the settlement fees are regulated by the Federal Trade Commission and based on the state you live in, as well as, the amount of debt enrolled. If you have questions or concerns regarding your account or the settlement fees, please give us a call at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Barbara Jo Wuest

August 30th, 2018 Baltimore, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

A fantastic settlement has been made on one of my credit cards. I got a great response from one of my questions. You are very professional in what you do.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Barbara for your 5 star rating. We really do value your time by leaving us review. It also makes us exciting to hear when there has been a settlement with one of your accounts. We will continue to work hard to get you the best settlements and look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Alden

August 30th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Customer service has done everything they promised me they would. They've always been available to answer questions or help in any way they can. This is one of the smartest moves I ever made.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Alden, we appreciate your comments about the program! We're so happy to hear your feedback and we will continue to make sure you are satisfied. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

James

August 30th, 2018 Lebanon, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Customer service has done everything that they promised me that they would. This one is the smartest moves I ever made.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

James, thank you for you 5 star review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstar_borderstar_border

Joe

August 30th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

The company didn't call me to inform me of their progress, I had to look online.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Aug 07, 2020

Joe, thank you for bringing this to our attention. We strive to improve our means of communication. Please know we are presently working on the matter to get better. If you have any questions please reach out to us at 800-655-6303. We would be happy to address any questions you might have.

Verified Customer

starstarstarstarstar

Kathryn

August 30th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The customer service is personable and it's easy to communicate with them. They have pricey service fees.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Kathryn, thank you for your honest feedback! Our settlement fee does vary depending on the total debt enrolled and also the state you live in. Even though you may think right now that it can be pricey but you're still going to be saving a lot more verses paying the creditor 100% back plus their interest fees. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Michele

August 30th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

When I call the customer service they always answer my questions and they're quick about everything and I don't have any problems.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Michele for your positive feedback about the program! We will continue to make sure to provide you excellent customer service. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Anonymous

August 30th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They always keep me updated. I constantly get emails. They've been able to negotiate some credit.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, for taking time of your day to leave us a great review! We love to hear the positive feedback you have been experiencing! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Verified Customer

starstarstarstarstar

Anonymous

August 30th, 2018 Le Center, MN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They're always there for you and answer all the questions that you have very promptly. They keep you very updated all the time. Their service is very prompt and efficient. If someone is in the same predicament that I was that they should go to freedom debt relief because they really help you a lot and they're very concerned with everything that you have.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, for your fantastic review! We love to hear that your experience has been great. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Tammy

August 30th, 2018 Dade City, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Customer support always answers whatever questions you have. My credit already gone up almost 20 points in four months. I actually recommended it for my daughter who is also now a client with Freedom Debt Relief.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Tammy, thank you for taking your time to leave us a great review! Also thank you so much for your referral! We look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Steven

August 30th, 2018 Binghamton, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They send me text messages and I go to website designed just for me and they keep me updated monthly on their progress. I believed it was the best thing my wife and I have ever done to get out of debt and we're very happy we made the decision.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Steven for your outstanding review! The client dashboard will be your best friend as it will show you everything that is going on in your program. We're glad you chose Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

William

August 30th, 2018 Indianapolis, IN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They answered all my questions, they were very thorough, they were very prompt in responding the emails. They updated me through emails and text messages and through their online website.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

William, we appreciate your 5 star rating! Our goal is to make sure clients are being notified about any important communications in their accounts. Also an amazing tool is the client dashboard as you can also see the progress of your program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Albita S

August 30th, 2018 East Stroudsburg, PA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Customer support was always available. I never doubted what information I was given and I was very happy at the amount of time it took to settle my debt. That was the best decision I ever made.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Albita for your amazing review about the program! We will continue to satisfy you throughout the program! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Luis Arturo Trenal Valdespino

August 30th, 2018 Rochester, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I'm so happy with FDR because I'm feeling very safe solving my debt.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Luis, thank you for your outstanding review! We're glad you chose Freedom Debt Relief! We will be here for you every step of the way until you are debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Violet H Lauer

August 30th, 2018 Huntingburg, IN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Very pleased with your service. Take s a lot of pressure off. Looking forward to getting all paid off. Thanks again.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Violet, thank you for your great review! We appreciate your time by leaving us a 5 star review! We look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Patti Bennett

August 30th, 2018 Greenville, NC DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have been enrolled with the program since March 2018 and as of now they have settled 4 of my debts which I think is amazing. I am very impressed with their customer service and have been truthful thus far on everything they told me my experience would be. Thank you Freedom Debt Relief!!

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Patti for your fantastic review about the program! We will continue to provide you excellent customer service and walking you through your graduation path on becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Gerianne Winkeleer

August 30th, 2018 Otisville, NY

It was a pleasure working with Rus who understood my situation and was extremely professional and excellent Customer Service skills. He guided me every step of the way until i was extremely comfortable with the process.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Thank you, Gerianne for providing an outstanding review for your debt consultant. We really appreciate the feedback. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

DANNY BECKER

August 30th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They provided me with the tools that help me make an informed decision in resolving my debt

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 10, 2018

Danny, thank you for your 5 star review! Our goal is to provide each client with as much as information as possible. At the end of the day we want clients to be able to reach their goal on becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstar_borderstar_borderstar_border

Teri

August 30th, 2018 Layton, UT DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

Freedom Debt Relief was great for about a year, then I had an issue with a creditor removing over $360 from my personal account. When I called FDR very upset, and rightfully so, they took over 3 months to "review" it. Meanwhile, my personal checking account was bleeding red and I could not get the money returned to my account. In frustration, I requested my account be closed and my current status on my accounts and my $350 be returned. They closed my b account all right, kept everything and kept my account open long enough to use up all the money I had banked to pay bills.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 05, 2018

We're sorry to hear you had a negative experience, Teri. We would like to review your account with you to see what happened, as well as, resolve the concerns you're having. A member of our team will reach out to you for further assistance.

starstarstarstarstar

Santos H Duran

August 29th, 2018 Elverta, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I'm happy that the calls are fewer now than from the beginning. I no longer worry about getting calls at all hours of the day requesting payment(s). Thanks to FDR, I feel more confident that I'm truly on my way to finally get debt free in the time line allotted. Thanks again FDR for all your help and assistance with my case. Regards, Santos Duran

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, Santos for your positive feedback about the program thus far! We look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Abram carpenter

August 29th, 2018 Crowley, TX

It was an easy process to setup and continued to stay fluid throughout. My rep was awesome and kept me informed via email as requested.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, Abram for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar_border

Brian De Jesus

August 29th, 2018 Midland, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstar_borderstar_border

Freedom debt relief has been pretty good, they have gone over various aspects and they answer any questions you have. The only downside is that they don’t need really explain the different phases of your debt setttlement and such.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 05, 2018

Thank you, Brian for your review. We're sorry to hear the disappointment with the status of your accounts. We would like to review your account with you and hopefully resolve the concerns you are having. Please contact our Client Services department at (800) 655-6303.

starstarstarstarstar

Freddie J Workman

August 29th, 2018 Star City, AR DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

very easy to work with, so glad we decided to join Freedom Debt Releif

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, Freddie for your great review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

James mcconnahea

August 29th, 2018 Urbana, OH DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Very helpful great service quick service

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, James for your great review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar_border

Heidi

August 29th, 2018 Pierre, SD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They have been great to work with and answer all of my questions when I call directly or chat with them. Very happy I went with them!!

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 05, 2018

Thank you, Heidi for your great review and feedback about the program! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

April Maveal

August 28th, 2018 Naples, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I am very pleased with Freedom Debt Relief. Within the first month I already have one of my debts settled. Freedom debt kept me informed of my progress and sends me up dates immediately . I feel so relieved and have complete confidence with this company.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

April, thank you for your positive feedback! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstar_borderstar_border

Heather Killinger-Parks

August 28th, 2018 Davenport, FL DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstar_borderstar_border

I was pleased until my date of completion kept changing. It recently went from Feb. 2019 to June 2022. This is somewhat disappointing.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 05, 2018

Thank you for providing this feedback to us, Heather. Occasionally, the terms of a settlement agreement can push out the estimated completion date. Rest assured, if there is available funding, we can always request to pay off the settlement early. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar_border

Vicki Johnson

August 28th, 2018 Fort Worth, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Wow, 2 months in and I have a settlement!

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 05, 2018

Thank you for sharing your positive experience about the program, Vicki! That's awesome news about your first settlement, as this is one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar_border

Vicki Johnson

August 28th, 2018 Fort Worth, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Wow, 2 moths in and I got a settlement!

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 05, 2018

Thank you for sharing your positive experience about the program! That's awesome news about your first settlement, as this is one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Sheila Snowberger

August 28th, 2018 Rotonda West, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

FDR has been very helpful every time I have had a worry. I regret not making the decision to call them sooner. I would recommend FDR to anyone needing help to resolve their debt. Life is a lot brighter now.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Sheila, thank you for your great review! We're happy to hear your comments and glad you chose Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Londell

August 28th, 2018 Milwaukee, WI

This program is very helpful it gives you a piece of mind and helps you to manage your life and put on the right track to finacial recovery and take control of your life it is a very good program for all who wishes to get out of debt.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Londell, we really appreciate your positive feedback! You are now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Blaise

August 28th, 2018 Asheville, NC

It was great to sign with Debt Releif. Easy and affordable.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, Blaise for your great review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Patrick

August 27th, 2018 Durham, NC

Very prompt, fast, thorough, aggressive and very organized. Job well done. All expectations met. I'm very pleased and impressed!

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, Patrick for your 5 star rating! We really to appreciate your feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Kristin Aardema Faigh

August 27th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Freedom Debt Relief has created a program that is transparent and easy to understand. Plus, there are always persons available to help, and we are already closer to being debt free!

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, Kristin for your positive review! We look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

George A Coughran Jr

August 27th, 2018 Redding, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I appreciate the work Freedom Debt Relief has done for me and my Family. Their work has taken a considerable amount of pressure from us. Customer service is great. My only wish is I could complete the program faster.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, George for your positive review! We're glad to hear this has released stress from you and we hope that it continues that way. Now the program is an estimation of 24-48 months depending on the total debt enrolled, but the client also has the ability to graduate from the program sooner than your debt free date. We can go over on what you can do to be completed at the time you would like. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

AARON FOMBY

August 27th, 2018 Warren, MI DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

It’s a great company to pay off debt within a month

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Thank you, Aaron for your review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Ana Morales

August 26th, 2018 Oviedo, FL

With just two month freedom have done a amazing job with my account

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Sep 07, 2018

Ana, thank you for your great review! We will continue to make sure you are satisfied throughout the program! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!