Name: Alleviate Financial Solutions
Rating: 4.9

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Trivon McDade

I was help out a lot, and all my questions was answered.

1 week ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Trivon! We appreciate your feedback and are glad to assist you.

Apr. 8th, 2024

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TheDarkWolf DarkWolf

He was a very professional and polite person very helprul

1 week ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us! We appreciate your feedback and are glad to assist you.

Apr. 5th, 2024

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Tony Luevano

They stay on top of what's happening to me.

1 week ago

Reply from Alleviate Financial Solutions

Thank you for your positive feedback, Tony! We are committed to keeping you informed about your program and supporting you in the best way possible.

Apr. 5th, 2024

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Beth Wood Miami, FL

Great co. who does not judge your financial decisions, they look out for your best interests and help you get out of the hole you dug for yourself. Means so much to have someone have your back when you don’t have family helping you out.

6 months ago

Reply from Alleviate Financial Solutions

Beth,

I am delighted to hear that you found our company to be supportive and non-judgmental towards your financial situation. We understand that life can be unpredictable and people may experience hardship, and we are here to help. Having a strong support system in place can make all the difference, especially when you're going through tough times.

We feel grateful that you chose us to help you resolve your debt, and we are happy to hear of your positive experience. Thank you so much for sharing your honest feedback with us.

Oct. 19th, 2023

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Martha Tomarin Louisville, KY

Wilson was not just professional, but very understanding as well. He also had a sense of humor, which helps in financial situations. Great agent representing Alleviate, and I got his direct line and extension for when I call back.

6 months ago

Reply from Alleviate Financial Solutions

Martha, I am so glad you had a positive experience with our representative and found our service great!

Thank you for your kind words and your feedback. We truly appreciate it.

Oct. 16th, 2023

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Janet Reilly Schenectady, NY

I recently needed to contact Alleviate and had the opportunity and pleasure to be connected to Kala B who went above and beyond to answer all my questions and take care of the necessary steps to ensure my situation was handled correctly and expeditiously. Great job Kala. Alleviate is very lucky to have you!

6 months ago

Reply from Alleviate Financial Solutions

Janet, Thank you so much for reviewing and recognizing our rep for a well-done job! We are so grateful for your kind words and are thrilled you had a positive experience.

Oct. 13th, 2023

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Wade N

I'm new to Alleviate, but I want to say that Sara B, Acct. manager, has been very professional, patient, and thorough in explaining expectations of the program. She was courteous, supportive and reassuring in making this a positive experience. Thank you so much!

6 months ago

Reply from Alleviate Financial Solutions

Wade, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability!

We're delighted to hear of your positive experience with our rep and are glad you feel reassured.

Thank you so much for taking the time to leave a positive review!

Oct. 12th, 2023

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Dino Carroll Lubbock, TX

I have a very enjoyable conversation with Client Success Team member Cee Cee M this afternoon. She was very knowledgeable with the information provided, answered my questions without difficulty or delay. Her customer service is outstanding and it was a pleasure working with her. I look forward to our next interaction!!

6 months ago Edited January 17, 2024

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Dino.

Oct. 12th, 2023

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Heather Keene

Rick answered all my questions plus some! He was helpful and friendly! And even gave me some more knowledge I wasn't looking for but what very beneficial to me! This company is the all time best around to help when your in a stressful time! They aren't pushy and they wanna help in every way possible!!

6 months ago Edited March 26, 2024

Reply from Alleviate Financial Solutions

Heather, Thank you so much for taking the time out of your day to share your thoughts! We appreciate your feedback and are delighted to have provided great service.

Oct. 12th, 2023

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Irma Flores Dallas, TX

I strongly recommend Alleviate Financial They have great and supportive customer service All agents are very professional, polite and helpful! Alleviate is the best company and works hard to get you out if your debts!! Thank you!!

6 months ago Edited October 10, 2023

Reply from Alleviate Financial Solutions

Irma, thank you so much for your positive review and glowing recommendation! We truly appreciate your kind words and are thrilled to hear about the great service we have provided. Service is one of our core values and it's great to see that it has been reflected in the experience you've had with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

Oct. 10th, 2023

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Darrel Allen Enid, OK

Edwin was very fr and professional. He explained every step in great detail, while always making sure I understood what would take place and also my responsibilities. It was a true pleasure to discuss the welcome packet , the process and expectations of and for me. He is Artie gentleman an d professional.

6 months ago

Reply from Alleviate Financial Solutions

Welcome, Darrel! Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Oct. 4th, 2023

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Ira Johnson Phoenix, AZ

I was impressed by how Sara took the time and patience to discuss every detail of the program and how it works. Any questions I had she explained and answered it to the tee. She has made it easier for me,and letting me know I made the right decision to take this step for financial freedom. Sara was great!!!

6 months ago

Reply from Alleviate Financial Solutions

Welcome, Ira! Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and are thrilled to hear you had a positive experience. Thank you again for your support and for choosing our company.

Oct. 3rd, 2023

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Hazel C Williams Pass Christian, MS

Jay C, my management team representative was absolutely delightful to work with. He was knowledgeable and compassionate. He made the whole process effortless and left me knowing I had made the right decision. It was talking with a good friend,

6 months ago

Reply from Alleviate Financial Solutions

Hazel, Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Sep. 29th, 2023

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GCarrillo Weslaco, TX

I called to update information on my account. Sara B was very helpful. I felt comfortable talking to her because I felt like she was already familiar with my account. It feels good when you call and the manager knows what to answer.

6 months ago Edited September 29, 2023

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 28th, 2023

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Tress Los Angeles, CA

My Astird F helped me to the best of his knowledge. The only thing I did not like about the creditors calling me constant. I also have to wait 5 or 6 months to see some results. I took off two which was Bank of America and they still taking monies from my account and now I have to put stop payment which I did but still taking. Now they sent letter saying they have not been paid. I want to add them back on with same payment. Can not afford any higher.

6 months ago

Reply from Alleviate Financial Solutions

Tress,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

We understand how frustrating receiving creditor calls may be, but we do have a system in place should you start to receive an excessive amount of calls. If this occurs, please give us a call so we can discuss this further and submit a complaint on your behalf.

If you haven't yet spoken with us regarding adding the account, please give us a call to discuss this further. We will always do our best to obtain a payment that works for our clients. Due to the limited information on this review, I was unable to locate an account.

Thank you again for your feedback, it is greatly appreciated.

Sep. 27th, 2023

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Andrea Costanzo El Cajon, CA

My experience with Marsha W was flawless, although the call was long. She was very knowledgeable and explained the welcome package point by point and answered all my questions with professionalism, patience and friendliness. This lady gets my KUDOS for a wonderful job done and a great customer experience!

6 months ago

Reply from Alleviate Financial Solutions

Welcome, Andrea!

Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you had a positive experience. Thank you for recognizing our rep for a job well done, and for your feedback.

Sep. 27th, 2023

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Monte Wattle Modesto, CA

Alleviate & Ottmar E is helping with our financial issues. And Especially Ottmar answered all of our questions that we had and was very helpful with any thing that we did not understand on their program. Thank you again 👍

6 months ago

Reply from Alleviate Financial Solutions

Monte,

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 27th, 2023

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Brenda Johnson Seattle, WA

I called and spoke with Sam who helped me tremendously regarding the financial part of the program. Sam was so helpful and kind. i had to be put on hold and Sam kept coming back every two minutes to left me know that he was still with me . Then i asked if he can help me set up my portal, Sam went beyond to help me. Thank you Sam you "ROCK".

6 months ago

Reply from Alleviate Financial Solutions

Brenda,

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 27th, 2023

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Paul Henderson Nashville, TN

Everything went well with the new appointment. Edwin was very thorough and let me know what to expect in the program. He answered all my questions in a way that I could understand. Was very helpful and professional I would recommend him to anyone who has a need for their services

6 months ago

Reply from Alleviate Financial Solutions

Paul,

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 27th, 2023

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michael morgan Tampa, FL

My customer service agent Ms. M was a delight to work with. She was very professional an an patient with me .made me have a better understanding of my situation with this company. I really appreciated her professionalism and knowledge.

6 months ago Edited November 14, 2023

Reply from Alleviate Financial Solutions

Michael, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Isaac Plant Rocky Mount, NC

My conversations with them are great they’re very informative. Sometimes the calls can be a little long but the one I experience today was very short and quick and that’s what I like so that we can be straight to the point and get things done. Thank you so much it’s really appreciate it.

7 months ago

Reply from Alleviate Financial Solutions

Isaac, thank you so much for your kind review! We greatly appreciate your feedback.

Sep. 15th, 2023

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Erica Rider White Plains, NY

Kala was absolutely Amazing! I was very worried about the credit card companies coming after me and she put my mind at ease and was able to explain everything to me to where I could understand the process. Made me feel so much better. Thank you Kala again! You rock!!

7 months ago

Reply from Alleviate Financial Solutions

Erica, thank you so much for your kind words and for recognizing our rep on a job well done! We're delighted to have provided great service.

Sep. 15th, 2023

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Loren Glasscock Lansing, MI

I spoke to Joseph K and he was terrific. He is a great ambassador for your company. He was thorough, competent and pleasant to work. He took care of my problem efficiently and in one call. Alleviate has a great employee in Joseph K.

7 months ago

Reply from Alleviate Financial Solutions

Loren, thank you so much for your kind words and for recognizing our rep on a job well done! We truly appreciate your feedback and we're delighted to hear we provided great service.

Sep. 14th, 2023

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Don Hawkins Pinson, AL

She was exceptionally helpful...I had more than my fair share of questions, and she was concise and explanatory on all her answers. Very knowledgeable and patient as well!!! I highly recommend this customer service representative!

7 months ago

Reply from Alleviate Financial Solutions

Don, thank you so much for leaving a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 5th, 2023

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Evaristo Mares Fort Worth, TX

I really liked the help patience and professionalism of Jose D as well as the help of going with me step by step about how to deliver documents to Alliviate via email and I would recommend him to anybody as well as Alliviate for all the help I’m getting. Thank you!

7 months ago

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Kenneth Ricks Westland, MI

Ms. Kala B was very personable and patient with my wife and I. She also is very knowledgeable about her company and quick to answer the questions we have. We would highly recommend this Company based on our interaction with this excellent customer service representative.

7 months ago

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Gigi Parker Dover, AR

Andrea E was very helpful this afternoon. she went over everything in my welcome packet with me and answered all my questions in a courteous and professional manner. She really made me feel confident in choosing Alleviate to assist me in becoming debt free.

7 months ago

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joan huntley Hollister, CA

Destiny is the 4th person I had the pleasure of doing business with. Each and every member has been kind,, helpful, professional and knowledgeable. So far my experience with Financial Solutions has been extremely positive. Thank you!

7 months ago Edited September 5, 2023

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Beverly Norman CA

I have recently spoken with Elvis with Account management with my Alleviate and was able to work out a settlement for resolving a missed payment. He was very helpful and professional and was able to go over in great detail so I was able to completely understand.

7 months ago Edited August 25, 2023

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Brenda Reese GA

Elizabeth R I spoke to you on February 1 2024 it was a pleasure speaking to you and going over thing in my portfolio thank you for your great customer service and all your advice was very helpful Kudo to you thanks a million!

7 months ago Edited February 6, 2024

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Best Company Springfield, MO

My husband and I worked with Genisis G at Alleviate Financial Solutions for our monthly review and found her to be excellent in that review. She was thorough in making sure she was working with the correct account members and was knowledgeable in answering our questions. Alleviate is lucky to have her.

7 months ago

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Regina Jozet Adams

So far they have been a very pleasant experience - everyone seems very personable and wanting to help - especially Michael L who worked with me directly on an issue with one of my creditors He was very thorough and made me feel confident that the issue was resolved. I definitely would find it easy to recommend them to my friends and other.

7 months ago Edited October 24, 2023

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ESF Miami, FL

Felix G was professional, easy to understand and thorough while supporting me. Thank you ! I value the service from this company and I’m very thankful to have their support in what can sometimes be a hard and overwhelming thing to deal. They’ve helped ease my burdens in every sense.

8 months ago

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C B La Puente, CA

Michael L. was very patient with me and answered all my questions. He explained everything I had to know about making this decision in partnering with Alleviate. At first I was nervous that I made the wrong decision but he helped to make me feel relaxed and they will help me get through this. I feel confident Alleviate will not disappoint.

8 months ago

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Rocco B. Marshall, TX

I have been with this company for almost two years. Before I did, I felt like there was no end to my financial irresponsibility. Since then, I have worked with several client success team members, and recently Felix G, who all has given me a sense of hope and accomplishment. Try this company if needed…you will not regret it.

8 months ago

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Evelyn L.

I really like the program. It save me a substantial amount of money each month. The young lady Amanda A called me to welcome me to the program and to go over the program. She was very nice and explained things in very simple terms. She answered the questions that I had and put my mind at ease with the concerns that I had!

8 months ago

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Franny Nunez-Minaya

Felix G was amazing! He did a great job walking me through all the steps I needed to take to upload a summons I was stressed out about. He taught how to use adobe scan and was extremely resourceful. Customer Service like this should be the standard.

8 months ago

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Roxanne Estrada San Antonio, TX

Thank you Vidal G for excellent service. I thank you for helping me find a solution to my debt problems. Thank you for making everything so easy and understandable. Highly recommend this company. They helped me when no one else would.

8 months ago

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GreenKnight 235 Miami, FL

Alleviate Financial has explained every procedure in detail, and avoids any impropriety, such as hidden fees, or you were not covered etc... Alleviate even calls to ensure that if I have any questions regardless of how insignificant it may be to them, to ask those questions, they encourage you to ask.

8 months ago

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Dawn Arthur Van Nuys, CA

I appreciated the thorough knowledge of the rep regarding different aspects of the program. He carefully reviewed them with me . He was positive about the program and very courteous. I finished our discussion satisfied that I made the correct decision to work with this group

8 months ago Edited October 9, 2023

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Sheila Anderson

Diamond answered my questions I had and was very professional.

2 weeks ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your positive experience, Sheila! We're glad Diamond was helpful and greatly appreciate your feedback.

Apr. 3rd, 2024

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Margarita Montgomery

Courteous customer service, and I was given a sense of relief.

2 weeks ago

Reply from Alleviate Financial Solutions

We are thrilled to have provided you with courteous and exceptional service and are happy to have provided some relief. Please feel free to contact us if you need any assistance during your journey. Thank you for your valuable feedback, Margarita! It means a lot to us, and we look forward to hearing from you again.

Apr. 2nd, 2024

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Darryl. K Jones

Very happy with the professionalism that is shown each time contact someone

3 weeks ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to provide your feedback, Darryl! We greatly appreciate your kind words and are happy you are satisfied with our services.

Mar. 28th, 2024

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Dwain merder

Very knowledgeable made great presentation I felt very comfortable with michael

3 weeks ago

Reply from Alleviate Financial Solutions

We are happy that you had an excellent and comfortable experience with Michael, Dwain! Please don't hesitate to reach out to us if you have any questions or concerns during your journey. We are here to support you.

Mar. 28th, 2024

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Shelby

Very helpful. Will look forward to getting this resolved. Thanks

3 weeks ago

Reply from Alleviate Financial Solutions

We’re thrilled to have you on this journey with us and are glad to help! Thank you for taking the time to share your feedback, Shelby.

Mar. 26th, 2024

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Cynthia Mañon

I was helped by Ricardo and he was amazing in explaining everything!

3 weeks ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Cynthia! We appreciate your feedback and are glad Ricardo was helpful.

Mar. 26th, 2024

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Patricia Miller

Very courteous, understanding and kind. Not condescending or judgmental!!!

3 weeks ago

Reply from Alleviate Financial Solutions

We genuinely appreciate your kind words and are delighted to have provided an outstanding experience! Thank you for your feedback, Patricia.

Mar. 26th, 2024

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Harry Rickett III

My experience was very good and I would recommend to people who need help

3 weeks ago

Reply from Alleviate Financial Solutions

We appreciate your review and recommendation, Harry. Thank you for taking the time to share your positive experience with us!

Mar. 26th, 2024

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All4218

Andrea a did very well on what I needed to know and do thanks😊

3 weeks ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Andrea for a job well done! It was so kind of you to share your experience.

Mar. 26th, 2024

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Estela BECERRA

Julio was awesome, he is very knowledge & help me with my issue.

4 weeks ago

Reply from Alleviate Financial Solutions

Estela,

We appreciate you taking the time to recognize Julio for his excellent service and are glad he helped resolve the issue. Thank you for sharing your positive experience with us!

Mar. 20th, 2024