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Alleviate Financial Solutions

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7.9

Overall Score

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Duane Days Indianapolis, IN

Julio J provided excellent service by explaining this program to me very professionally. He helped me to be fully prepared for what I am getting into.I appreciate his knowledge and expertise in the program and I am looking forward to being debt free. Duane Days.

3 months ago

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Reply from Alleviate Financial Solutions

Duane,

Thank you for taking the time to leave such a wonderful review about your experience with us! We're thrilled to hear about the service you received from Julio and are always glad to assist. We appreciate your feedback!

Dec. 13th, 2023

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Kathleen Mottley Eufaula, AL

Mr. G with Alleviate Financial took the time to listen to my concerns and respond to each of them. I found him very helpful and professional and I have been pleased with all of the staff members I’ve spoken with at Alleviate.

3 months ago

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Reply from Alleviate Financial Solutions

Kathleen, I want to express my gratitude for sharing your positive experience with us. Your kind words mean a lot to us, and we are pleased to hear that our representative handled your concerns with patience and care. Please keep in mind that our team is always happy to help you if you have any further questions or concerns. Thank you for sharing your feedback with us!

Dec. 6th, 2023

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Rhonda Knight

Maria V is a true professional and proficient in her knowledge and customer service interaction! I had some concerns, which she went over in a calm and willing manner. At the closure of our conversation, I felt a great sense that choosing Alleviate was the best solution for my debt consolidation needs.

3 months ago

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Reply from Alleviate Financial Solutions

Rhonda, thank you for taking the time to write a review and recognizing the excellent service provided by our representative! We are grateful for your kind words and thrilled to know that you had a positive experience with us. We are excited to be a part of your journey towards a bright financial future.

Dec. 1st, 2023

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Darryl. K Jones

Very happy with the professionalism that is shown each time contact someone

16 hours ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to provide your feedback, Darryl! We greatly appreciate your kind words and are happy you are satisfied with our services.

Mar. 28th, 2024

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Dwain merder

Very knowledgeable made great presentation I felt very comfortable with michael

1 day ago

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Reply from Alleviate Financial Solutions

We are happy that you had an excellent and comfortable experience with Michael, Dwain! Please don't hesitate to reach out to us if you have any questions or concerns during your journey. We are here to support you.

Mar. 28th, 2024

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Shelby

Very helpful. Will look forward to getting this resolved. Thanks

3 days ago

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Reply from Alleviate Financial Solutions

We’re thrilled to have you on this journey with us and are glad to help! Thank you for taking the time to share your feedback, Shelby.

Mar. 26th, 2024

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Cynthia Mañon

I was helped by Ricardo and he was amazing in explaining everything!

5 days ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Cynthia! We appreciate your feedback and are glad Ricardo was helpful.

Mar. 26th, 2024

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Patricia Miller

Very courteous, understanding and kind. Not condescending or judgmental!!!

6 days ago

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Reply from Alleviate Financial Solutions

We genuinely appreciate your kind words and are delighted to have provided an outstanding experience! Thank you for your feedback, Patricia.

Mar. 26th, 2024

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Harry Rickett III

My experience was very good and I would recommend to people who need help

6 days ago

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Reply from Alleviate Financial Solutions

We appreciate your review and recommendation, Harry. Thank you for taking the time to share your positive experience with us!

Mar. 26th, 2024

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All4218

Andrea a did very well on what I needed to know and do thanks😊

1 week ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Andrea for a job well done! It was so kind of you to share your experience.

Mar. 26th, 2024

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Joyce Hood Green Cove Springs, FL

I would like to thank Christina for all of her help with this program. It’s very nerve racking to be in this program and never hearing from anyone. But always accessing my monthly payment. Christina helped me once again not to fear and that my acct was on time and repeated all the warning I might receive from my creditors. I appreciated that she took the time to make me feel more comfortable with this journey I am presently on.

4 months ago Edited November 6, 2023

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Reply from Alleviate Financial Solutions

Joyce,

We want to express our gratitude for sharing your experience with us. We are so glad that Christina was able to provide you with comfort.

We understand that navigating a new program can be challenging, but we have a proven process to guide you toward achieving financial freedom. If you ever have any questions or concerns during your journey, please feel free to contact us.

Regarding your statement about not hearing from anyone, we wanted to clarify that upon reviewing your account, we tried to contact you for your periodic reviews in October and at the beginning of this month. We left voicemails on each occasion. However, we thank you for your recent callback and are glad that Christina was able to ease your concerns.

We appreciate your feedback and look forward to participating in your journey towards a bright financial future.

Nov. 6th, 2023

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Jada Weed Belleview, FL

Arianna was so patient and thorough on the phone, she explained everything I needed to know or understand better and was really pleasant to talk to. She completely "alleviated" my worries or concerns lol. I look forward to speaking to her again I hope and I'm grateful for this program as I have already been able to settle one of my accounts early on in the program. Highly recommend to anyone trying to pay off all their debts on their credit report.

4 months ago

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Reply from Alleviate Financial Solutions

Hi Jada,

I wanted to take a moment to express our gratitude for your feedback. Your kind words mean a lot to us, and we are thrilled to hear that our representative was able to help you with patience and care.

Congratulations on your first settlement! We are happy that you chose our services to help you in your journey towards financial freedom. We look forward to continuing to work with you and helping you achieve a bright financial future.

Thank you once again for choosing our services.

Nov. 3rd, 2023

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Roberta I Cuff Mitchell, SD

Arianna P was so very pleasant and a ray of sunshine to talk to! She was like a breath of fresh air. She answered all of my questions like a professional. She made the call seem as if she knew me forever. She is definitely a true blessing for the company and with her attitude and how she cares about people,she is going to be great no matter where she goes in life!

5 months ago Edited November 9, 2023

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Reply from Alleviate Financial Solutions

Roberta,

Thank you for taking the time to share your positive experience with us! We are happy to hear that our representative assisted you in a professional and knowledgeable manner. Your feedback is highly valued, and we appreciate your kind words. If you have any future inquiries, please do not hesitate to contact us. We are always here to help.

Oct. 24th, 2023

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Terrie Horvatic Arlington, TX

My interaction with each and every Client Success Associate has always been stellar service, with their utmost respect and integrity in our dealings. Working with Stuart today (and Josh yesterday) on the early completion of my program was such a joy to celebrate my commitment and perseverance to exceed my goal. Joy and personality, paired with professionalism - stellar qualities for your associates. Thank you Stuart, Josh and every associate and team member that walked this journey with me to graduation.

5 months ago

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Reply from Alleviate Financial Solutions

Terrie,

Congratulations on nearly reaching the end of your program! We understand that completing any debt resolution program is challenging and demands great patience and dedication. However, you have made it to the end, and your graduation is currently being processed.

We appreciate your kind words and the time you took to leave us such a fantastic review. We are thrilled that you had a wonderful experience with our financial program and team.

We feel honored to have played a part in helping you achieve your financial goals, and your positive feedback means a lot to us. Thank you once again for choosing our services.

Oct. 23rd, 2023

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delthea taylor-jones

I appreciated that the representative Ana A called me to welcome me into the program. She was very polite, she explained everything to me where I could understand the program, she helped me with setting up my portal, and she seemed very knowledgeable of the information she was covering with me. Thanks to her I understand the program better. From D. T. Jones

5 months ago

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Reply from Alleviate Financial Solutions

Delthea, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability!

We appreciate your kind words and are happy our rep clarified the program with great patience and care. Thank you for your support and for choosing our company to resolve your debt.

Oct. 11th, 2023

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Ene Abu-Obe Keller, TX

I like their accommodations in terms of providing you best options when you are financially incapable of meeting up payments. Astrid F was the representative that helped me navigate my options she is highly professional, knowledgeable and pleasant to work with. I dislike the fact that I have to back pay when I miss payments but I guess it has to be done

5 months ago

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Reply from Alleviate Financial Solutions

Ene, Thank you so much for taking the time to leave a review and share your feedback! We truly appreciate your honesty and openness about your experience with us. We're so glad that our rep was able to provide you with the best option for your case. While we understand your discontent with having to make up a missed payment, we also hope you understand that we do this to stay on track with the program and to ensure we're building up enough funds for the next settlement.

Oct. 10th, 2023

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Veronica Greyer New Port Richey, FL

So far, I’m pleased. Customer service is delightful to talk to. Answered all my questions.

1 week ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Veronica. We’re thrilled that you are satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Mar. 18th, 2024

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Retha V Wellons, PhD San Jose, CA

Listening to my concerns. Responding with clear updates Continued education about the program.

1 week ago

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Reply from Alleviate Financial Solutions

Retha, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Mar. 18th, 2024

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Jennifer Thompson Greensboro, NC

Hey hey Maria, thanks for your call today. You kind of put me a release everything sounds so simple and easy and just talking to you today dear make it a lot easier and I appreciate that. Thank you for sending the email to reset up my portal just making things so easy but I forget a lot and I will keep up with my emails among yeah my password and I will definitely send in my other paperwork. That should be filed an enjoyed talking to you today. paperwork that should be filed an enjoyed talking to you today. I feel a whole lot better cause when I get these phone calls it stresses me out thank you I’m just damn make me smile and giggle and waterfall was awesome stress relief thank you and yeah I’ll continue to keep up the good work and what you doing I appreciate you thanks bye-bye

6 months ago

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Reply from Alleviate Financial Solutions

Jennifer,

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! We are so grateful for your kind words and we are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Sep. 27th, 2023

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William Jones Santa Rosa, NM

So far all of Alleviate's Financial Advisors have been friendly and very easy to talk too. I had a resolvable issue, and had the pleasure of speaking with Julio Jay C on 9/13/23. Jay was able to start the process to correct the error. Jay was extremely friendly, and made the process to resolve my issue quickly. We further went over my Welcome Package, with Jay explaining and answering all of my questions. Pt. was supportive, and relieved much of my anxiety. I started to go through this same debt consolidation company earlier this year, but then I "chickened out". I reapplied, understanding the process better with all of the financial advisors I have worked with, both to resolve an error, and to fully explain the debt consolidation process. Jay did an excellent job, further alleviating my anxiety about creditors. So far, I would highly recommend this debt consolidation program to anyone in my same circumstance, with increasing debt, and never, ever seeming to catch up. I strongly believe I can again be debt free in 4 years or less. My monthly payment to Alleviate, is almost $150.00 less than my payments. Thank you Alleviate Financial Solutions. William Jones, 9/13/23

6 months ago

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Reply from Alleviate Financial Solutions

William, thank you so much for taking the time out of your day to leave a review! We're grateful that you gave us another chance to resolve your debts. Thank you for your recommendation and for recognizing our rep on a job well done. We greatly appreciate your feedback.

Sep. 15th, 2023

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Pat Grimm Tirana, TR

I have been working with Alleviate Financial Solutions (AFS) since May of 2023. They have great customer service and created a debt plans that work with my budget. They helped me come up with definitive solution to alleviate all of my credit card debt and take away some stress. They have monthly reviews that go over my current status and help me understand the way forward and where I'm at. I had an awesome review this month with my account expert, Maria V, who is very knowledgable and listens to what I have to say. They're real compassionate people who care about my situation. Maria was an absolute pleasure to work with this evening! We discussed my account in detail to make some positive adjustments for some of my accounts to ensure we're on track to becoming credit card debt free! Thank you Maria! You were more than helpful tonight. I definitely recommend this company if you're stressed out and constantly worried about who to pay or how are you going to do it next. It is a process, but if you stick to the process and plan AFS lays out for you it gets better. This has helped build my confidence knowing that someone has my back so I can go on with life!

6 months ago

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Reply from Alleviate Financial Solutions

Patrick, thank you so much for your glowing and thorough review! We strive to provide great service with compassion and we're delighted to hear we did so. Thank you for recognizing our rep on a job well done. We truly appreciate your kind words.

Sep. 15th, 2023

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Christine Aquino Los Angeles, CA

First waited almost an hour thinking this is not a company that say they can help but not. It is too soon to tell which from start to now 5 months not much of concern and help. For each month I called or they called and I talk to them and I told him about one of the bills was wrong. No one corrected it no one even bothered to letting me know a few other things in the correct way. Well this month doing my monthly call. Today’s agent she was very very much excellent. She listened to me very well as what was not done and what I didn’t have in the right way. Any way she was so helpful and showed the concern of an agent. Knowing how to explained things better corrected few things. As well as other helpful things that I needed. She is a 💯 percent top agent that show her kind of work related. It’s only 5 months to soon to rate company but today was was a concerned. Thank you for assisting me even for making me laugh smile with few tears of faith.

8 months ago

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Jeremiah Reyna Lockhart, TX

Alleviate workers were friendly, for the most part helpful, and kind.. I appreciated all their help and time. Thank you all for your services.

2 weeks ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeremiah. We're delighted to hear you had a positive experience with our team and are pleased to serve you. We truly appreciate your feedback and time and wish you the best.

Mar. 14th, 2024

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John Comstock San Jose, CA

I loved the easy to follow directions given to me and Jay answered my question with plenty of confidence.

2 weeks ago

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Reply from Alleviate Financial Solutions

John,

Thank you for leaving a review! We're delighted to have provided a positive and straightforward experience.

Mar. 13th, 2024

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Joseph Miller Moreno Valley, CA

Alleviate has always done everything in my best interest and to help me resolve my issues. Thank you.

3 weeks ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, Joseph. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Mar. 8th, 2024

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Jd Cowles

I had a great conversation with Shauri S today, very helpful with my account. Still some issues but hopefully they will be resolved soon.

1 month ago

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Reply from Alleviate Financial Solutions

Jd, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Feb. 20th, 2024

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Stan McClain Charlotte, NC

Pleasant dealing with Jorge at Alleviate Financial. Questions answered and issues addressed professionally. Thank you for a Class Act!

1 month ago

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Reply from Alleviate Financial Solutions

Stan,

We appreciate you taking the time to review and recognize our representative, Jorge, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 20th, 2024

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Fahmi

I like Alleviate team they are very helpful and they give an excellent service you get answers for any question you have .

1 month ago

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Reply from Alleviate Financial Solutions

Thank you, Fahmi, for taking the time to leave a review! We sincerely appreciate your kind words and want you to know that we are always here to support you throughout your journey. Please don't hesitate to reach out to us if you have any concerns or questions along the way.

Feb. 16th, 2024

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Curtis W Morganton, NC

The representative explained everything in detail and always asked if I understood everything. Experience so far has been outstanding.

1 month ago

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Reply from Alleviate Financial Solutions

We are thrilled that you had an excellent experience with us! Thank you for taking the time to provide feedback, Curtis. We appreciate it greatly.

Feb. 16th, 2024

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Don Gallagher Phoenix, AZ

Rick was very personable and kept me at ease. He answered any questions or concerns I had in a complete and concise manner.

1 month ago

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Reply from Alleviate Financial Solutions

We're delighted that Rick put your mind at ease by concisely answering your questions. Thank you for sharing your positive experience, Don!

Feb. 15th, 2024

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Robert Pierson Indianapolis, IN

Amazing customer service. Her attitude and knowledge was the best ever. I will return when I'm finally stable because of Reagan.

1 month ago

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Reply from Alleviate Financial Solutions

We are thrilled that you received stellar service from Reagan and are heartened to know that her service may lead to your return! Thank you so much for your feedback, Robert. We truly appreciate it and wish you all the best.

Feb. 9th, 2024

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Jeffery Banta

I have been talking with my agent with AFS he answered all of my questions and gave me needed information about our partnership to get me debt free

1 month ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeffery. We're thrilled to hear about your positive experience and appreciate your feedback!

Jan. 31st, 2024

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Jackie Olson Phoenix, AZ

Ellen V has incredible customer service and treated me as if I was their only customer. I'm very grateful to have worked with her.

1 month ago

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Reply from Alleviate Financial Solutions

Jackie,

We appreciate you taking the time to review and recognize our representative, Ellen, for her excellent service. Thank you for sharing your positive experience with us!

Jan. 30th, 2024

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Brandy Brown Fort Wayne, IN

They're doing exactly what I expect. They explained everything in a way I understood and I'm on my way with their program.

1 month ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Brandy. Your feedback is greatly appreciated!

Jan. 30th, 2024

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Rachel

The Alleviate staff are very sincere when it comes to serving their clients. They made me feel comfortable and confident with our set goals of working on our debt solutions.

2 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review, Rachel! We appreciate your kind words and are thrilled you feel comfortable and confident with our services. We look forward to helping you achieve your financial goals.

Jan. 26th, 2024

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Tiffany Jones Jackson, MS

The representative was attentive, patient, and very explanatory. She made sure I was comfortable and all my questions were answered. Looking forward to being debt free again!

2 months ago

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Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your thoughts, Tiffany! We greatly appreciate your kind words and are pleased to hear that our representative was able to address your concerns with patience and care. We are excited to be a part of your journey towards a prosperous financial future.

Jan. 25th, 2024

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Sheri Anderson Sapulpa, OK

This was so easy to do. I did it in the comfort of my home. The people were easy to understand and were very helpful. I’m so glad that I reached out to them for help.

2 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to write a review, Sheri! We are thrilled to hear that you had a positive experience with us and that you chose Alleviate to help you with your debt. We are excited to be part of your journey toward a brighter financial future.

Jan. 18th, 2024

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maria guerra Hialeah, FL

My Advisor was spectacular . Some spoken , empathetic , great listener and very professional . Just what I need during this hardship I’m experiencing .

2 months ago

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Reply from Alleviate Financial Solutions

Maria, I am so glad you had a positive experience with our representative and found our service excellent! We value empathy as one of our core values, and it's great to see that it was reflected in your experience with us. Thank you for your kind words and your feedback. We genuinely appreciate it.

Jan. 18th, 2024

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Michael Daley New York, NY

Amanda was very good at making me feel good about AFS understanding all the benefits that are available thanks to her i feel good about becoming dept free

2 months ago

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Reply from Alleviate Financial Solutions

Michael, thank you for sharing your feedback and leaving a positive review! We are glad that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Jan. 12th, 2024

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Tony Fox Mobile, AL

So far they have been easy to understand they helped me understand alot. They went through the entire process step by step and made sure I understood everything.

2 months ago

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Reply from Alleviate Financial Solutions

Tony, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. Thank you so much for taking the time to share your feedback with us.

Jan. 11th, 2024

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Darrin Whisnant Ocean Isle Beach, NC

This company has been great so far! Jessica was kind, very knowledgeable and answered all my questions. Great experience and customer service. Thanks.

2 months ago

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Reply from Alleviate Financial Solutions

Darrin, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 9th, 2024

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David Hammond Oklahoma City, OK

I just started this program and I believe it is the right choice for me. Also, I spoke with Andrea to explain open enrollment to me, and she did an excellent job.

2 months ago

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Reply from Alleviate Financial Solutions

David,

We are thrilled to welcome you to the Alleviate family and congratulate you on taking the first step towards achieving financial stability! We appreciate you taking the time to share your thoughts with us. It was great to hear about your positive experience with Andrea, and we are excited to be a part of your journey towards a brighter financial future.

Thank you for choosing Alleviate, and we look forward to helping you achieve your financial goals.

Jan. 8th, 2024

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Darrell Slaton San Jose, CA

Jessica E is very knowledgeable and patient. She answered my questions to my satisfaction. Her instructions were clear and understandable. I will look forward to working with her in the future on this venture.

3 months ago

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Reply from Alleviate Financial Solutions

Darrell,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If you have any questions or concerns while on your journey, please don't hesitate to contact us.

Dec. 19th, 2023

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Linda Ware Goodyear, AZ

I learned so much from Anjelita L at Alleviate Financial Solutions about how the program works. I felt stressed-free about my debts after conversing with Anjelita L regarding my debts. Thank You

3 months ago

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Reply from Alleviate Financial Solutions

Linda,

We are thrilled to hear that you had a fantastic experience with Anjelita and that she was able to relieve your stress regarding the program! If you have any questions or concerns during your journey, please do not hesitate to contact us. We appreciate your support and thank you for choosing our company.

Dec. 18th, 2023

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Michael Cramer Lansing, MI

My wife and I are just starting our journey with Alleviate. The service we have received through our manager, Kala B, has been professional, efficient and very friendly. She's the best.

3 months ago

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Reply from Alleviate Financial Solutions

Michael, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Dec. 15th, 2023

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Scarlett Cornelius Yuma, AZ

I talked to Elizabeth W about delaying my start date and she was very helpful, polite and a pleasure to talk to. She helped me negotiate a new starting date and was quite helpful.

3 months ago

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Reply from Alleviate Financial Solutions

We're delighted to hear about your wonderful experience and glad Elizabeth accommodated your request! Please feel free to contact us with any other questions or concerns. Thank you so much for taking the time to leave a review, Scarlett!

Dec. 12th, 2023

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ARTELLIA DIXSON Tulsa, OK

The overall experience was very informative. Jay was very helpful and knowledgeable with all the questions that were discussed. Very patient with me and explained everything clearly.

3 months ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear about your fantastic experience with Jay! Thank you for sharing your feedback, Artellia. If you have any questions or concerns during your journey, please feel free to contact us. We highly value your support and appreciate you choosing our company. Thank you!

Dec. 12th, 2023

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James Burmingham Weedsport, NY

I don't do 5 stars. I had a good phone call with Jay today. He explained the program well, and was more than able to answer any and all questions I had. He was very prepared for the call. I finished the call with a solid feeling that this was the best decision for me, and the correct company to work with.

3 months ago

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Reply from Alleviate Financial Solutions

James, thank you for sharing your positive experience with our representative! We are glad to hear that you feel confident in using our program and appreciate your feedback.

Dec. 6th, 2023

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Barbara Mohorn Jensen Beach, FL

Alleviate has been great and very helpful respectful and Professional, my most recent call with Chris was a great example I really appreciate all his help today. Thank you Chris

3 months ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear about your positive experience with Chris and our team. Thank you for your feedback, Barbara, we are happy to help you!

Dec. 6th, 2023

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Debbie Cappel Covington, KY

Maria was very easy to work with. She explained the program completely, answered any questions clearly, and made us feel very good about our decision to use Alleviate Financial Solutions.

3 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review our services and for recognizing the exceptional service provided by our representative, Debbie! We are grateful for your kind words and delighted to hear about your positive experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us. We value your support and appreciate your decision to choose our company. Thank you!

Dec. 4th, 2023