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Alleviate Financial Solutions

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7.7

Overall Score

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Nicole Spruell Marrero, LA

I appreciate how she was polite and her willingness to assist. I had one bad experience with Alleviate and truly do not want that again. She was very positive and courteous.

5 months ago

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Reply from Alleviate Financial Solutions

Nicole,

We are very sorry for any inconvenience caused by your past negative experience. We are grateful for your feedback and happy our representative provided you with a positive and helpful experience.

Feb. 21st, 2024

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Annie MaGee Lincoln, NE

Hannah M was kind and patient, and helped so much, answered all of my questions honestly and succinctly. Thank you so much, Hannah, for guiding me through the process.

5 months ago

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Reply from Alleviate Financial Solutions

Annie,

Thank you so much for taking the time out of your day to share feedback! Your kind words mean a lot to us, and we are thrilled Hannah addressed your concerns with patience and care. We are committed to supporting you throughout your journey, so please don't hesitate to contact us if you have any questions or concerns.

Feb. 20th, 2024

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Katherine M Grant Lakewood, CA

Rick was very professional and knowledgeable. He explained everything clearly so I was able to understand. He gave me time to ask questions if I needed to.

5 months ago

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Reply from Alleviate Financial Solutions

Katherine,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 2nd, 2024

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Richard Gilliland Houston, TX

They really ate a great company to work with. They take their time and answer any and all questions to make sure you understand what you are getting in to from the start.

5 months ago

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Reply from Alleviate Financial Solutions

Richard,

Thank you so much for sharing your positive experience with us! We genuinely appreciate your feedback and are thrilled to have you on this journey.

Feb. 1st, 2024

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Kay Yotter Jeffersonville, IN

Everyone I have spoken to has been very helpful. I have never felt judged for my financial problems. I spoke with Hendrick today and he was wonderful.

5 months ago

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Reply from Alleviate Financial Solutions

Kay, thank you for your honest review. We understand the importance of providing non-judgmental support and are thrilled to have given you a wonderful experience.

Feb. 1st, 2024

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Kyle Tomlin College Station, TX

Ms. Astrid F was an outstanding help and very knowledge. She was utmost professional and compassionate. I appreciate her thoroughness and attention to detail during my monthly review as well.

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Kyle! We appreciate your feedback and are glad to assist you.

Jan. 18th, 2024

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Susie Gray Andrews, IN

So far, the experience with alleviate has been excellent. I would recommend this company to anybody. It is a relief to have someone on my side that’s working to help get me out of the situation.

6 months ago

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Reply from Alleviate Financial Solutions

Susie, we are thrilled to hear that your experience with us has been great so far! Please contact us if you have any questions or concerns on your journey. We value your support and appreciate you choosing our company. Thank you!

Jan. 18th, 2024

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josefina felipe

The team has been very helpful and patient with me throughout this process. The team is knowledgeable about all aspects of the process. Julio C was clear and concise in explaining how the process works and what my role is helping myself come through successful.

6 months ago

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Reply from Alleviate Financial Solutions

Josefina,

Thank you for taking the time to share your experience with us! We are delighted to hear that Julio was attentive and helpful, and we look forward to continuing your journey with us. Please don't hesitate to reach out to us if you have any concerns or questions. Thank you for your feedback.

Jan. 15th, 2024

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Tina Canadian, OK

My overall experience so far with the program is great. I am just in the beginning stages of being dept free. Every one that I have spoken to is very pleasant and easy to work with.

6 months ago

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Reply from Alleviate Financial Solutions

Tina, we are thrilled to hear that your experience with us has been great so far! Please feel free to contact us if you have any questions or concerns on your journey. We value your support and appreciate you choosing our company. Thank you!

Jan. 15th, 2024

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Lisa Mackey Soldotna, AK

Superbly OUTSTANDING HIGHLY PROFESSIONAL COMPANY !! I am blown away with the kindness & INCREDIBLE UNDERSTANDING with everyone I spoke to as I researched this company to help me alleviate high credit card debt.

6 months ago

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Reply from Alleviate Financial Solutions

Lisa,

Thank you for taking the time to leave such a fantastic review! We are delighted to have exceeded your expectations and look forward to participating in your journey towards a bright financial future.

Jan. 15th, 2024

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Lorenzo Taylor

Recently started heading down the road to debt-free, but so far excellent staff and customer service. They have an answer for every question you have or can find one. They are also very polite and patient.

6 months ago

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Reply from Alleviate Financial Solutions

Lorenzo, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 12th, 2024

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Connie Farley Jacksonville, FL

Hannah M set my account up. She is Phenomenal!! Listens to all questions, Goes above and beyond to help. I think I will be VERY satisfied with my decision to go with Alleviate

6 months ago

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Reply from Alleviate Financial Solutions

Connie,

Thank you very much for taking the time to share your thoughts with us! We appreciate your kind words, and we are glad to hear that our representative addressed your concerns with great patience and care. If you ever have any concerns or questions throughout your journey, please don't hesitate to call us; we will happily address them for you. Once again, thank you for your support and for choosing Alleviate!

Jan. 11th, 2024

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Kathy McKoy Greensboro, NC

Elizabeth was considered and most understanding! She gave me tips on handling creditors and collections. She reiterated the program to us and agreed to answer any questions we had!

6 months ago

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Reply from Alleviate Financial Solutions

Kathy,

I want to express my gratitude for taking the time to share your positive feedback with us. We are pleased to hear that you had an excellent experience with our representative and are grateful for your kind words!

Please do not hesitate to contact us with any questions or concerns during your journey. We are always here to help you.

Thank you once again for your valuable feedback.

Jan. 8th, 2024

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Pam Albert Houston, TX

Rick was a pleasure to speak to. He made me feel comfortable taking steps to help me in my financial journey. He also helped me feel less anxious and more confident that everything will be ok. I would definitely recommend !

6 months ago

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Reply from Alleviate Financial Solutions

Pam,

I'm glad to hear that your conversation with Rick has put you at ease about our program! If you ever have any concerns or questions in the future, please don't hesitate to reach out to us. We're here to help and happy to address any issues that may arise. Thanks again for your support and for choosing Alleviate!

Jan. 3rd, 2024

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Darrell Slaton San Jose, CA

Jessica E is very knowledgeable and patient. She answered my questions to my satisfaction. Her instructions were clear and understandable. I will look forward to working with her in the future on this venture.

7 months ago

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Reply from Alleviate Financial Solutions

Darrell,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If you have any questions or concerns while on your journey, please don't hesitate to contact us.

Dec. 19th, 2023

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Linda Ware Goodyear, AZ

I learned so much from Anjelita L at Alleviate Financial Solutions about how the program works. I felt stressed-free about my debts after conversing with Anjelita L regarding my debts. Thank You

7 months ago

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Reply from Alleviate Financial Solutions

Linda,

We are thrilled to hear that you had a fantastic experience with Anjelita and that she was able to relieve your stress regarding the program! If you have any questions or concerns during your journey, please do not hesitate to contact us. We appreciate your support and thank you for choosing our company.

Dec. 18th, 2023

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Michael Cramer Lansing, MI

My wife and I are just starting our journey with Alleviate. The service we have received through our manager, Kala B, has been professional, efficient and very friendly. She's the best.

7 months ago

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Reply from Alleviate Financial Solutions

Michael, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Dec. 15th, 2023

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Scarlett Cornelius Yuma, AZ

I talked to Elizabeth W about delaying my start date and she was very helpful, polite and a pleasure to talk to. She helped me negotiate a new starting date and was quite helpful.

7 months ago

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Reply from Alleviate Financial Solutions

We're delighted to hear about your wonderful experience and glad Elizabeth accommodated your request! Please feel free to contact us with any other questions or concerns. Thank you so much for taking the time to leave a review, Scarlett!

Dec. 12th, 2023

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ARTELLIA DIXSON Tulsa, OK

The overall experience was very informative. Jay was very helpful and knowledgeable with all the questions that were discussed. Very patient with me and explained everything clearly.

7 months ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear about your fantastic experience with Jay! Thank you for sharing your feedback, Artellia. If you have any questions or concerns during your journey, please feel free to contact us. We highly value your support and appreciate you choosing our company. Thank you!

Dec. 12th, 2023

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James Burmingham Weedsport, NY

I don't do 5 stars. I had a good phone call with Jay today. He explained the program well, and was more than able to answer any and all questions I had. He was very prepared for the call. I finished the call with a solid feeling that this was the best decision for me, and the correct company to work with.

7 months ago

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Reply from Alleviate Financial Solutions

James, thank you for sharing your positive experience with our representative! We are glad to hear that you feel confident in using our program and appreciate your feedback.

Dec. 6th, 2023

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Barbara Mohorn Jensen Beach, FL

Alleviate has been great and very helpful respectful and Professional, my most recent call with Chris was a great example I really appreciate all his help today. Thank you Chris

7 months ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear about your positive experience with Chris and our team. Thank you for your feedback, Barbara, we are happy to help you!

Dec. 6th, 2023

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Debbie Cappel Covington, KY

Maria was very easy to work with. She explained the program completely, answered any questions clearly, and made us feel very good about our decision to use Alleviate Financial Solutions.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review our services and for recognizing the exceptional service provided by our representative, Debbie! We are grateful for your kind words and delighted to hear about your positive experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us. We value your support and appreciate your decision to choose our company. Thank you!

Dec. 4th, 2023

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Allison Taylor

Frank assisted me today in my welcome package. He was respectful, through, and answered any questions that I had regarding the financial process. I had a great customer service experience with him.

7 months ago

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Reply from Alleviate Financial Solutions

Allison, I am thrilled to hear that your experience with us has been positive and that you found our service great! If there's ever anything you're unsure of or have any questions about during your journey, don't hesitate to call us. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us!

Nov. 27th, 2023

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Patricia Norris Waldorf, MD

I had to submit some documentation on my account and I just got a new printer installed and was having trouble submitting to the portal. Diane was very helpful with giving me an email address to use.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for sharing your experience with us, Patricia! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Tiffany Palomar

Julio was amazing at delivering the information and answered all my questions and made me feel very comfortable through this process. The service I have received was outstanding and definitely recommend.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our representative's excellent work. Your feedback is much appreciated, Tiffany!

Nov. 27th, 2023

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Teressa Harris

The gentleman was very informative I like that they call and give updates of what's going on and what to expect and not to expect everything seems to be okay as of right now thank you for your time.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Teressa! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Jeffrey Lopez

Ricardo M knew what he was talking about. He explained everything in detail and answered my questions without thought. The company also follows up monthly and quick to respond to any questions through the portal or email.

8 months ago

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Reply from Alleviate Financial Solutions

Jeffrey, I'm delighted to hear that you had a positive experience with us and found our service to be great! Thank you for taking the time to leave a review. We greatly appreciate your feedback.

Nov. 13th, 2023

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Isboset Aceves Garden Grove, CA

Hi, this is Carlos, I am grateful to be working with Alleviate Tax Team, Maria has helped me understand the program and go through steps very easily and I appreciate that, thank you

8 months ago

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Reply from Alleviate Financial Solutions

Thanks for your review of Alleviate Financial Solutions! If you'd like to leave a review for Alleviate tax, Please feel free to do so, https://alleviatetax.com/get-started/

Nov. 13th, 2023

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Chris Fayman St Louis, MO

Only been with them for a month but everybody has been awesome. Knowledgeable and always have an answer so far for any questions I might have. If they keep up the same pattern moving forward I will be in good hands.

8 months ago

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Reply from Alleviate Financial Solutions

Chris, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Nov. 10th, 2023

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Bobby Daniels Redford, MI

I received the welcome package and got it explained as to what my obligations are what the company will do for me. I appreciate Bill professional knowledge and care that understand the journey thank you Bill

8 months ago

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Reply from Alleviate Financial Solutions

Bobby, welcome to the Alleviate family! Congratulations on taking your first step towards financial stability. We're thrilled to hear about your positive experience, and we appreciate your feedback. Please know that we are always available to help if you have any concerns or questions during your journey. Just give us a call, and we'll be happy to assist you.

Nov. 9th, 2023

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ALLEVIATE NC

I LIKE RICK AS BEE NING MY CUSTOMER SERVICE HE EXPIANE EVERYTHING WELL THAT I REALLY UNDERSTOOD AND LET ME KNOW THE DO'S AND DON'T AND I THANK YOU RICK IF ANYTHING COMES UP I WILL COMTACT YOU

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are pleased to hear about your positive experience with us.

Nov. 6th, 2023

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Brenda eaves Gulfport, MS

So far I am very pleased with the knowledge of the alleviate staff. They have been and are continuing to help me with getting debt free and I greatly appreciate their efforts.

8 months ago

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Reply from Alleviate Financial Solutions

Brenda, I'm glad you have had a positive experience with our service so far! If you have any questions or need clarification during your journey, please don't hesitate to call us. We're always happy to assist you.

Thank you for taking the time to leave us a review and sharing your positive experience. It means a lot to us!

Nov. 6th, 2023

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Evelyn Love GA

I received a phone call from Christina today. She was very nice and professional. She explained everything in a way that understood what was happening with my account and I was very happy with that!

8 months ago

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Reply from Alleviate Financial Solutions

Evelyn,

We are delighted to hear about your positive experience with our representative!

Thank you for taking the time to share your feedback with us by leaving a review. Your feedback is invaluable to us, and we truly appreciate it.

Nov. 2nd, 2023

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hayden colson

They are fast and courteous when you're on the phone.

2 weeks ago

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Butch

Great service. Explained everything in detail . A++++

2 weeks ago

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Robert Rauh

Very clear in the instructions and what is needed

3 weeks ago

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Reply from Alleviate Financial Solutions

Thank you for your review, Robert! We’re thrilled that you found the process clear. If you need anything, we’re here to help.

Jul. 11th, 2024

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Dodeelee Lagatic

Too early to say but so far 2 cards have been settled so that's good.

3 weeks ago

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Reply from Alleviate Financial Solutions

We’re delighted you’re pleased with the results and look forward to achieving even more together! Thank you for taking the time to share your feedback, Dodeelee.

Jul. 11th, 2024

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Brooke Garmon

Ricardo m. helped me navigate through process so grateful

3 weeks ago

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Reply from Alleviate Financial Solutions

We're incredibly grateful for the chance to assist you and we really appreciate your feedback, Brooke! Thank you so much for your review. If you need any more help, please don't hesitate to get in touch with us.

Jul. 2nd, 2024

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Alice F Lee Pasadena, CA

Good morning, I call several time to attemp to get two debts taken off this service that Alleviate company was negotiate for me, until today MS. Kala B listen and understand what I was saying that the two debts i was trying to remove was and had already been taken care by different company. She was very Polite and had Excellent Customer Servce.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Alice! We really appreciate your kind words and are happy to hear that our rep took the time to address your concerns with a great deal of patience and care.

Thank you for your feedback and patience.

Oct. 30th, 2023

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Mylyn Hernandez Palmdale, CA

I like the service that I recieved staffs are very helpful and informative. Best decisions I ever made in my life! Thank you very much to Emerson for the Excellent explanations for everything and to walk me through my welcome packets.

9 months ago

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Reply from Alleviate Financial Solutions

Mylyn, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time out of your day to share your thoughts. We're glad to hear of your great experience and we look forward to being a part of your journey towards a bright financial future.

Oct. 27th, 2023

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Jeffrey Dowell Brandenburg, KY

I liked that Michael took the time to make sure I understood all of what he was explaining to me, Also he was very helpful by alleviating the stress I was having. He deserves praise for a job well done and I would like to thank him for his help. Thank you, Jeffrey L. Dowell

9 months ago

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Reply from Alleviate Financial Solutions

Hi Jeffrey,

We're delighted to hear that Michael was able to alleviate your stress! We appreciate you taking the time to leave a review and recognizing the excellent service provided by our representative. Your kind words mean a lot to us, and we're glad to know that you had a positive experience with us. Thank you!

Oct. 26th, 2023

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Jonathan Downey, CA

Thank you so much to Andrea E for being so helpful and knowledgeable on all my questions. I was concerned on how to login and how my payments would be made and thankfully Andrea was a great help and left me at ease knowing I was in good hands. Thank you so much Andrea.

9 months ago

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Reply from Alleviate Financial Solutions

Jonathan,

We're so glad that our rep could alleviate your concerns!

Thank you for reviewing and recognizing their exceptional service! We appreciate your feedback.

Oct. 26th, 2023

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Jonathan George Havelock, NC

Rick M working at Alleviate Financial Solutions is very professional, kind and patient. I met him because my debt was getting out of control and i had no way of paying everything off because the all the interest was too high.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done, Jonathan!

We're glad you chose our services to help you overcome your debt and gain financial freedom.

If you have any questions or concerns during your journey, please don't hesitate to contact us. We appreciate your feedback.

Oct. 25th, 2023

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Beth Wood Miami, FL

Great co. who does not judge your financial decisions, they look out for your best interests and help you get out of the hole you dug for yourself. Means so much to have someone have your back when you don’t have family helping you out.

9 months ago

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Reply from Alleviate Financial Solutions

Beth,

I am delighted to hear that you found our company to be supportive and non-judgmental towards your financial situation. We understand that life can be unpredictable and people may experience hardship, and we are here to help. Having a strong support system in place can make all the difference, especially when you're going through tough times.

We feel grateful that you chose us to help you resolve your debt, and we are happy to hear of your positive experience. Thank you so much for sharing your honest feedback with us.

Oct. 19th, 2023

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Martha Tomarin Louisville, KY

Wilson was not just professional, but very understanding as well. He also had a sense of humor, which helps in financial situations. Great agent representing Alleviate, and I got his direct line and extension for when I call back.

9 months ago

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Reply from Alleviate Financial Solutions

Martha, I am so glad you had a positive experience with our representative and found our service great!

Thank you for your kind words and your feedback. We truly appreciate it.

Oct. 16th, 2023

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Janet Reilly Schenectady, NY

I recently needed to contact Alleviate and had the opportunity and pleasure to be connected to Kala B who went above and beyond to answer all my questions and take care of the necessary steps to ensure my situation was handled correctly and expeditiously. Great job Kala. Alleviate is very lucky to have you!

9 months ago

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Reply from Alleviate Financial Solutions

Janet, Thank you so much for reviewing and recognizing our rep for a well-done job! We are so grateful for your kind words and are thrilled you had a positive experience.

Oct. 13th, 2023

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Wade N

I'm new to Alleviate, but I want to say that Sara B, Acct. manager, has been very professional, patient, and thorough in explaining expectations of the program. She was courteous, supportive and reassuring in making this a positive experience. Thank you so much!

9 months ago

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Reply from Alleviate Financial Solutions

Wade, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability!

We're delighted to hear of your positive experience with our rep and are glad you feel reassured.

Thank you so much for taking the time to leave a positive review!

Oct. 12th, 2023

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Dino Carroll Lubbock, TX

I have a very enjoyable conversation with Client Success Team member Cee Cee M this afternoon. She was very knowledgeable with the information provided, answered my questions without difficulty or delay. Her customer service is outstanding and it was a pleasure working with her. I look forward to our next interaction!!

9 months ago Edited January 17, 2024

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Dino.

Oct. 12th, 2023

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Heather Keene

Rick answered all my questions plus some! He was helpful and friendly! And even gave me some more knowledge I wasn't looking for but what very beneficial to me! This company is the all time best around to help when your in a stressful time! They aren't pushy and they wanna help in every way possible!!

9 months ago Edited March 26, 2024

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Reply from Alleviate Financial Solutions

Heather, Thank you so much for taking the time out of your day to share your thoughts! We appreciate your feedback and are delighted to have provided great service.

Oct. 12th, 2023

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Irma Flores Dallas, TX

I strongly recommend Alleviate Financial They have great and supportive customer service All agents are very professional, polite and helpful! Alleviate is the best company and works hard to get you out if your debts!! Thank you!!

9 months ago Edited October 10, 2023

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Reply from Alleviate Financial Solutions

Irma, thank you so much for your positive review and glowing recommendation! We truly appreciate your kind words and are thrilled to hear about the great service we have provided. Service is one of our core values and it's great to see that it has been reflected in the experience you've had with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

Oct. 10th, 2023