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Alleviate Financial Solutions

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7.9

Overall Score

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Ginger Rivera TX

Hello this is Ginger and Raymond R Diana was very helpful professional knowledgeable patient attentive in helping us set up the portal for us to view our account Diane is amazing thank you for your help Diane

7 months ago

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Susan Brongo Rochester, NY

Just started this program so far everyone that I have talked to have been very professional and have answered all my questions to my satisfaction. I will add more reviews as I go. I'm attempting to pay 12 cards and 2 loans With this program I should have everything paid off in 4 to 5 years, if I get approved for loan in 6 months

7 months ago

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Carla A. Granite Bay, CA

Rick M helped me out greatly with my first check in call and answered all my questions at the time. I am grateful for their company handling the frustrating job of negotiating with my creditors.

7 months ago

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Samuel Armenta Turlock, CA

He was awesome very easy to understand and helped me with all my questions and gave me a step by step on how to re-enter into my portal and was very patient with me ,Very professional!

7 months ago

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Joe Suarez

The service that I received was excellent and it eased my anxiety and mind that y’all’s company is an excellent asset to people like me and others . Great service thanks for y’all’s help .

7 months ago

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epati lilio (bucky) Anniston, AL

I liked the agent, same was very professional and courteous. Well informed about the company and my situation. He handled same expeditiously. Nothing to dislike. I am very appreciative.

7 months ago

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Aliz Meszesi Boston, MA

I’ve only had good interactions with this company and Rick M proved it can only get better! Great conversation, I felt reassured, safe and laughed a ton on top of it. Don’t stop doing what you’re doing!

7 months ago

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JB Newport, MI

Received a followup call from Mr. A in followup to written concerns I had made after talking with another company rep a few days ago. Mr. A patiently addressed my concerns & explained in detail what I needed answer to. He did an excellent job.

7 months ago

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gonzalo samaniego Corpus Christi, TX

Mr. Vidal G was very helpful and sharp on going through the welcome package that was offered to me. He explained everything that I needed to know how the company works. He did a great job.

7 months ago

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Corinne Yague San Diego, CA

A L answered all of my questions throughly and was very polite! He did an amazing job in further discussing my policy terms and making sure I had everything completed on my account.

7 months ago

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Latisha Mitchell Seminary, MS

My account manager Vidal G was quick and straightforward about my account. He explained what all I needed to update my account and what was needed to keep my account in good standing.

7 months ago

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irma Ayala Stockton, CA

Alleviate Financial has the best personnel over all. Julio C was very nice, knowledgeable and explained my account and what Alleviate was doing to get me out of debt. Keep up the good work Alleviate.

7 months ago Edited August 25, 2023

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Hannah W

Jay was helpful and informative regarding the program and creditor behaviors; very patient in explaining any terms I didn’t understand and making sure all my account information was correct.

7 months ago

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Lisa Shields San Francisco, CA

I liked the way Beatriz C, helped me get affiliated with my Welcome Package. Beatriz was very professional, and knowledgeable about my file, and financial situation. She was a pleasure to talk with.

7 months ago

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Mary Reed

Alleviate is helping me with some of my debt and I really appreciate people like Alex who take the time to explain where the money goes how it is distributed to the bills that they have of mine and the way they negotiate the price and payment amount.

7 months ago

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Debi Spears Paducah, KY

Felix G had been an amazing help to me. I was upset when I received the summons and called him. He has been very reassuring and informative. I felt better after our conversation

7 months ago

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Amanda Spagnola Crown Point, IN

They tell you like it is. They also helped me from getting harassed daily, even a few times a day, by creditors. They explained certain laws to me also. Rick was AMAZING at answering any and ALL of my questions.

7 months ago Edited July 31, 2023

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Don D Robinson Waxahachie, TX

Bill M called for a monthly update. He took the time to ask questions, and waited for my response before he moved forward. I've used this business for two months now. I would highly recommend their use.

8 months ago Edited August 8, 2023

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Amanda Leblanc Tampa, FL

I spoke with Joarsy R Today 07-28-23 in regards to my payment date and some confusion I had about my account, he was able to clear it up quickly made things very convenient. He was very helpful

8 months ago

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Raquel Peralta San Antonio, TX

I like that they take the time to explain everything in detail. They are willing to answer all you questions and ask you if you understand. I like that they send you a very detail welcome package.

8 months ago

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Destiny Rose Arlington, TX

I am very pleased with Alleviate solutions, they have been more than helpful during this difficult time that I am going through and with helping me by extending the due date. I am truly pleased with their cx service.

8 months ago

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craig ward NC

The way the representative explained all of the goals of the project and company in simple terms while walking me through the process of logging in and the overview process of maneuvering through the site.

8 months ago

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Vonita Hoffer Fort Smith, AR

just signed up on 7-17-23 have been contacted twice since then always professional, clear and courteous. happy to answer any questions. very happy with the service and the program this far

8 months ago

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Felina Bremer Athens, TX

My experience was very streamlined and efficient. All the customer service agents (especially Norman) were very helpful and informative. I never felt like I was asking dumb questions when talking to them.

8 months ago

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Shana Hyman TN

Jay explained every aspect of the program in detail so I could understand what would happen in the coming months and how to handle things going forward to have a successful experience.

8 months ago

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Janet Deatherage Florence, KY

I talked to Stuart C on the phone today and he was so helpful and explained everything so well, it was such a pleasure talking to such a nice young man. Thank you again Stuart 😊

8 months ago

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Loria Lomibao Los Angeles, CA

Thank you Amanda for explaining all I need to know that is in the packet.. You made it easy to understand. Very polite and I didnt feel like im being rushed to finish the explanation..I felt confident that this company will be able to help me clear my debts..

8 months ago

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Albert Jackson Concord, NC

Astrid F answered my call today and took the information I needed to share and directed the correct person to look into the information, I have most of my accounts being settled only a couple more to go. I am very happy with all the help I get each time I call in with a Question today was great.

8 months ago

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Ronald DiLorenzo Satellite Beach, FL

Rick spent time with me so I was completely satisfied with the entire process. He left nothing out during our meeting. At the end of our conversation I felt very comfortable in the decision I made to enroll in the program.

8 months ago

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Tanna Williams Oklahoma City, OK

Just talked to Beatrice and she was so helpful and answered all my questions. She put my mind at ease and I would recommend Alleviate Financial Solutions to anyone. Thank you

8 months ago

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Antwan Ross TX

Was well knowledgeable and help me with my situation.

2 weeks ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Antwan! We appreciate your feedback and are glad to assist you.

Mar. 13th, 2024

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Terry Houston, TX

Great customer service and easy to deal with!

3 weeks ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Terry! We appreciate your feedback and are glad to assist you.

Mar. 6th, 2024

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Gloria Sustaita Garland, TX

Thank you for assisting me and answering my questions

3 weeks ago

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Reply from Alleviate Financial Solutions

We are delighted to have assisted you, Gloria! Thank you for taking the time to share your valuable feedback.

Mar. 6th, 2024

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Lino Lara Stockton, CA

I liked the attention and the patience to explain things

4 weeks ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, Lino! We appreciate it and are always happy to address any concerns or questions you may have throughout your journey.

Mar. 5th, 2024

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Michel W. Alexandre

The caller was very specific about the company obligation to ensure my réussite on completing the loan by going through the procedure. He went through all the options at my disposition to ensure I complete the process successfully.

8 months ago

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Myra Auza Alexandria, VA

Emerson was very detailed in explaining the program and he was very patient in answering my questions and attending to my additional request. He was very pleasant to talk to. I appreciate all his hardwork and dedication to his clients.

8 months ago

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Edna Glenn Modesto, CA

I spoke with Julio C. He took his time answering all my questions, going over all my accounts to maje they had the correct accounts, as well as going over all the dos and don't for nme. He was very patient with me and never made me feel like was taking up too much time. He is a credit to Alleviate Financial.

8 months ago

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Saul r salamanca Nashville, TN

Alleviate was very fast in the beginning to put everything together, so I could start making payments in consolidation of my debt, every time I had a call from a credit card company, they were fast to solve the issue, whatever it was. They efficient, transparent, No doubt about it.

9 months ago

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Joseph Lewis Atlanta, GA

Felix G has been by far one of the best people I have had the privilege to correspond with from this company. Super knowledgeable, explained everything to me in a very understandable and non demeaning way. If I had to the option to correspond with him every time it would make every interaction with this company that much better.

9 months ago

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Ssg Jusef Temple, TX

Hazel M was the wonderful young lady that assisted my wife and I, please believe me when I say that we cannot give her enough accolades for the professionalism, knowledge, patience, whit, problem understanding and then problem solving abilities; truly a amazing young lady.

9 months ago

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LaMarl Jones Indianapolis, IN

Great first experience with this company. Customer service was excellent. They walked me through each aspect of the account to make sure that I understood everything. I was asked multiple times if there were any questions or if there was anything that I did not understand.

9 months ago

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Sarah Plemmons Fort Mill, SC

Hendrick R, provided me with stellar customer service. Made me feel comfortable and at ease. Provided me with all the information I needed! Knew the answers to all my questions. Could tell he took pride in his position and was extremely polite! Thankful to him!

9 months ago

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Joseph Bustamante Harker Heights, TX

I am a new Client to Alleviate Financial Solutions and have had nothing but great experiences overall. I have had great customer support, relations, and overall professionalism. If and when they don't know an answer, they will seek one and have an answer within a moments time!

9 months ago

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Oscar Olmedo Orlando, FL

Professional and accurate. Excellent customer service. The rep was patient and kind by going the extra mile. He overviewed my account and made sure I did not have any doubt. Having people who are passionate about their job is always a pleasure

9 months ago

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Kathy y.

This company truly has your best interest at heart. They want to work for you and that is what they do to the best of their ability! No idea how, but they get the toughest of creditors to settle! All of the staff are amazing, kind, considerate, understanding and respectful. I strongly urge you to try them!

10 months ago Edited June 26, 2023

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Virginia Martin Charlotte, NC

Hello my name is Virginia Martin. Kayla B is my contact person, and I need to sing her praises from the rooftop. Not many people will be willing to stay on the phone with you for HOURS, just to walk you through how to use your computer! Kayla did that. Her patience is unyielding! She stayed pleasant the entire time. Please give her a raise!

10 months ago Edited September 18, 2023

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Judy Pouncey Trinity, NC

The gentleman I spoke with, was very polite manner Lee, and answered every thing that I had to ask. He gave me the website so that I can log into my ALLEVIATE account to see the progress of my debt relief. He was very good very nice very polite.

10 months ago

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Daniel Hernandez San Antonio, TX

Christian R, was an excellent customer service representative, that explain to me everything I needed to know and answer all my questions in the professional manner it was a delight working with Chris. In the future if I have any questions. I've been looking forward to have an individual such as Chris to help me out.

10 months ago

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rene maupin Austin, TX

Thanks for answering my questions and calling me down on working about my credit ratings. I have never been late or miss a payment till last month. and one of my accounts said some scary stuff and my anxiety was bad. Again, thank you for everything. C Maupin

10 months ago

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Marlene W Jacksonville, FL

Ms Ellen V was very polite and helpful. She went over everything with me and made sure I understood the status of my settlements. Ellen also gave me additional information regarding the plan and provided feed back on my settlements. She is a great Employee!!!

10 months ago Edited November 10, 2023