Name: Alleviate Financial Solutions
Rating: 4.9

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James Bowling Green, KY

She was very professional, and friendly. She made sure all my questions were answered and that I understood all details. I would very much like to speak with her on any other occasions for assistance with my account. I enjoyed our conversation and also was a pleasure going over my account review with someone so wonderfully professional!! Thanks again!!

6 months ago

Reply from Alleviate Financial Solutions

James,

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 27th, 2023

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Johnny Boyd Independence, MO

Rick M was by far the most helpful and attentive account manager I have talked to. Trying to get an account added for 5 months has been daunting, even has had me contemplating leaving alleviate. But Ricks attention to trying to get this resolved was inspiring. I will be dealing with only Rick from now on. Thank You Johnny Boyd

7 months ago

Reply from Alleviate Financial Solutions

Johnny, thank you so much for taking the time out of your day to leave your honest feedback and for recognizing our rep on a job well done! We apologize that it's taken you months to add an account. Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Hilton James Winterville, NC

So far this company has been everything they advertised. They are very customer friendly try to do everything in their power to help their customers. They call you each and every month to keep you informed of your account and always ask if there is anything you need from them. I admit I was extremely hesitant at first but they have proven themselves to be everything they claim. I would highly recommend this company to anyone seeking assistance.

7 months ago

Reply from Alleviate Financial Solutions

Hilton,

Thank you so much for taking the time to leave a review and share your feedback! We truly appreciate your honesty and openness about your experience with us. We are thrilled to hear that you had a positive experience

We completely understand the hesitancy upon joining the program, rest assured we will be here along the way should you have any questions or concerns.

Thank you again for your support, glowing recommendation, and for choosing our company.

Sep. 27th, 2023

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Kendra Lang Antioch, CA

They really help you. I am so happy that someone recommended them to me. They reassured me through the work that they’ve done so far. I have two accounts that were offered a settlement. I could not have been more pleased specially, with one of them that was a very high amount! I only been with them a few months. I think that’s excellent and , I highly recommend them. I no longer I’m stressed out!

7 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your recommendation, Kendra! We greatly appreciate your feedback, and congrats on your settlements!

Sep. 15th, 2023

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Julie T Cary, NC

I spoke to Chris first then I was forwarded to Shanna. She was quick to the point and very kind. She knew her stuff and answered everything I asked . She made me feel at ease even though I was anxious. She helped me solve my request and I appreciate it. There was no pressure and she was just very nice to talk to. If you need help at Alleviate please get a hold of Shannon P. Thanks!

7 months ago

Reply from Alleviate Financial Solutions

Julie, thank you so much for your kind review and for recognizing our rep on a job well done! We greatly appreciate your feedback.

Sep. 15th, 2023

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Shareese Walton Clifton Park, NY

Onky four stars since I am still a new client. So far I have had a great experience with this company. I just started my journey towards fixing my credit. At first I was a bit on the fence about using this type of company to assist me with my financial issues. However, my mind was definitely put at ease after speaking with all of the great reps including chung, who originally contacted me and Shanna and Alex who finalized my paperwork. The team seems very knowledgeable giving me advice and answering my questions. I am confident that if I follow the program they have set up for me, I will be successful in repairing my credit. I will update this review as I continue to use this business.

7 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time out of your day to share your thoughts, Shareese! We truly appreciate your feedback.

Sep. 14th, 2023

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Juliet James Ocala, FL

I like everything about the program.. The outline of all the information.. everything was clearly outline for you to see and understand.. Michael was very honest.. very polite.. patient and skillful at what he does. This company is a game changer for me.. they take away so much of my stress.. it's !!unbelievable!! I didn't know that this kind of help was out there for me. Thank you guys so much for all that you do please keep up the good work.

7 months ago

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Kelly Guest Hilton, NY

Elvis & everyone that I have spoken with through Alleviate Financial have exceptionally personable, kind, caring, knowledgeable, understanding & so many great adjectives that I can’t think of right now. I’ve never worked with a company with such amazing employees. It is evident to me that this company inspires their employees to be the best in the business! I am extremely impressed so far.

7 months ago

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Michelle Faulhaber Geneva, NE

I have worked with alleviate Financial Solutions for approximately 6 months, have had several health issues recently, and I have called and talked to them and they have been great help and have been there for me since I started working with them. This is a great team of people and I would definitely recommend them to someone struggling with financial problems.

8 months ago

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Chante Reese Muskegon, MI

When I called them there was a wait of 5 people ahead of me it went very fast, I was speaking to a rep in less than 7 minutes. I had spoke to a rep named Destiny and she was wonderful. When I called I was a little frantic she helped me with all my questions while bringing my mind ease. She was very nice and addressed my concerns quickly, overall a wonderful experience.

8 months ago

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JD Quioco Washington, DC

I just wanted to thank the client success associate, Felix G, for the clear and concise help he provided me today. I really appreciate the fact it felt like he had a grasp of my situation and that it didn’t feel like he was rushing through answers. In a day and age where quick and muddled is the norm, it’s refreshing to have had this experience.

8 months ago

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Mike McDaniel North Vernon, IN

The Co .Alleviate Customer Serv Reps and the acct manager Jose S are all very polite,professional,Friendly ,patient and answered all our questions with courtesy and explained everything in a kind and friendly manner.I am very pleased with the company and all of the cust serv reps and my acct manager.I am looking forward to their help in my financial situation.

8 months ago

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Carlene Washington Vienna, VA

I want to thank Christ for a wonderful job he did today. He was such a big help in explaining everything that I didn't remember. Christ took his time and got the answer that I need in a timely manner. I wish all of people in general had good customer service like him It was such a pleasure to have someone to help me out. I would recommend Christ to everyone well job done keep up the wonderful job.

8 months ago

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Wendi Gedzun Greensboro, NC

John W. and Maria R. were very helpful. I had been with another company for four years and still had four accounts unresolved, even though three of them showed as charge offs on my credit report. The company should have followed up with me and the creditors to officially close out the accounts, but did not. I switched over to alleviate to take care of it, as well as other debts that had accumulated due to financial hardship. I am very grateful for having found alleviate to help me resolve my debts, and become financially free as soon as possible so I can get on with my life.

8 months ago

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Samuel Kim Austin, TX

Alleviate Financial Solutions has been very helpful in managing and paying off my debt. They are proactive and always available. Their client success team has been thorough in answering my questions and setting me at ease. Recently, Norman A helped me with making sure my account was up-to-date and answering questions about the status of my account. He was patient and thorough. I couldn't be more pleased with latest experience.

8 months ago

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Gina Soriano Spring, TX

Elvis A is amazing! He explained everything thoroughly, patiently, & kindly answered my questions. That wasn't an ordinary task. Not only is this extremely difficult under normal circumstances but add to it that I'm significantly disabled, grieving, & technology challenged, severely challenged. Including speech & response time. He never made me feel like I was slow, challenged, & he never rushed me. He answered all of my questions & let me know I could call anytime when I have more. Outstanding customer service! TYVM! Gina

8 months ago Edited August 23, 2023

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JEN M

Excellent company, wonderful service. They have assisted me more than I ever expected.

2 weeks ago

Reply from Alleviate Financial Solutions

Your feedback has made our day, Jen! We are thrilled to have exceeded your expectations and are grateful for your support. Thank you for sharing your wonderful experience with us.

Apr. 11th, 2024

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David McVey

Andrea A. went over all that was expected of me and what i should expect in the process.

2 weeks ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, David. Your feedback is greatly appreciated!

Apr. 8th, 2024

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Cherlyn Finerson

The young man was very polite and very patient with me. He was able to give me needed information.

2 weeks ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Cherlyn! We're thrilled our representative was patient and handled your case with great care. We look forward to assisting you again in the future and appreciate your feedback.

Apr. 8th, 2024

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John

Answered my questions and went further in helping me under my part in the program.

3 weeks ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, John. Your feedback is greatly appreciated!

Apr. 3rd, 2024

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Marcus Payten

My experience so far is good. Amanda was great explaining the terms and introducing me to the process

3 weeks ago

Reply from Alleviate Financial Solutions

We are thrilled that you had a great experience, and we're glad that Amanda was able to provide you with excellent service. We will support you throughout your journey, so please don't hesitate to contact us if you have any questions or concerns. Your feedback is important to us, and we appreciate you taking the time to share it with us, Marcus.

Apr. 3rd, 2024

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Rayray

I have just started but they have been great Andrea was such a great help and very kind and helpful

3 weeks ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Ray! We're delighted to have you on board and are glad you found Andrea helpful.

Apr. 1st, 2024

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Robert Johnson

Andrea was very clear in explaining everything, and I felt comfortable with everything.

4 weeks ago

Reply from Alleviate Financial Solutions

We are thrilled that you had a positive experience with us, Robert! Our team is always here to support you throughout your journey, so please don't hesitate to reach out if you have any questions or concerns.

Mar. 28th, 2024

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Christine Aquino Los Angeles, CA

First waited almost an hour thinking this is not a company that say they can help but not. It is too soon to tell which from start to now 5 months not much of concern and help. For each month I called or they called and I talk to them and I told him about one of the bills was wrong. No one corrected it no one even bothered to letting me know a few other things in the correct way. Well this month doing my monthly call. Today’s agent she was very very much excellent. She listened to me very well as what was not done and what I didn’t have in the right way. Any way she was so helpful and showed the concern of an agent. Knowing how to explained things better corrected few things. As well as other helpful things that I needed. She is a 💯 percent top agent that show her kind of work related. It’s only 5 months to soon to rate company but today was was a concerned. Thank you for assisting me even for making me laugh smile with few tears of faith.

9 months ago

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rufus arthursr Burke, VA

Working with the representatives at Alleviate Financial Solutions has been an amazing experience for us. After hearing so much static about unsavory practices of companies that work with clients to get debt relief I/we were skeptical at first but, the way anyone we spoke with handled any and all of our concerns, took away all doubts. I do not know about any other companies and how they deal with their clients but, I do know that I trust Alleviate completely and I would and will recommend their services to anyone I know who need this kind of assistance and support! Thank you Alleviate Financial Solutions for your client support representatives who always make us feel like we are the most important clients every time we called, no matter how small or large we believed the situation we were calling about was!

11 months ago

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Vero

My Welcome Advisor was very helpful and friendly, look forward to fixing my finances with this program

1 month ago

Reply from Alleviate Financial Solutions

Thank you, Vero, for taking the time to leave a review! We're thrilled to have you on board and provide you with a helpful experience. We are excited to continue supporting you on your journey towards a brighter financial future and will be here to answer any questions or concerns you may have.

Mar. 26th, 2024

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Robert Freede Oxnard, CA

Andrea E was very helpful in answering all my questions. She explained everything that needed to know

1 month ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Robert! We appreciate your feedback and are glad to assist you.

Mar. 18th, 2024

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Jeremiah Reyna Lockhart, TX

Alleviate workers were friendly, for the most part helpful, and kind.. I appreciated all their help and time. Thank you all for your services.

1 month ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeremiah. We're delighted to hear you had a positive experience with our team and are pleased to serve you. We truly appreciate your feedback and time and wish you the best.

Mar. 14th, 2024

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John Comstock San Jose, CA

I loved the easy to follow directions given to me and Jay answered my question with plenty of confidence.

1 month ago

Reply from Alleviate Financial Solutions

John,

Thank you for leaving a review! We're delighted to have provided a positive and straightforward experience.

Mar. 13th, 2024

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Joseph Miller Moreno Valley, CA

Alleviate has always done everything in my best interest and to help me resolve my issues. Thank you.

1 month ago

Reply from Alleviate Financial Solutions

Thank you for your feedback, Joseph. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Mar. 8th, 2024

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Tammy Williamson

He was friendly and professional as well as thorough and explained everything to me. Great customer service.

1 month ago Edited April 5, 2024

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Tammy. Your feedback is greatly appreciated!

Mar. 6th, 2024

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Ted Murri

Jorge A was very helpful answered All my questions and directed. me to the Person I needed to talk to.

1 month ago

Reply from Alleviate Financial Solutions

Ted,

We appreciate you taking the time to review and recognize our representative, Jorge, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 27th, 2024

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Jd Cowles

I had a great conversation with Shauri S today, very helpful with my account. Still some issues but hopefully they will be resolved soon.

2 months ago

Reply from Alleviate Financial Solutions

Jd, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Feb. 20th, 2024

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Stan McClain Charlotte, NC

Pleasant dealing with Jorge at Alleviate Financial. Questions answered and issues addressed professionally. Thank you for a Class Act!

2 months ago

Reply from Alleviate Financial Solutions

Stan,

We appreciate you taking the time to review and recognize our representative, Jorge, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 20th, 2024

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Fahmi

I like Alleviate team they are very helpful and they give an excellent service you get answers for any question you have .

2 months ago

Reply from Alleviate Financial Solutions

Thank you, Fahmi, for taking the time to leave a review! We sincerely appreciate your kind words and want you to know that we are always here to support you throughout your journey. Please don't hesitate to reach out to us if you have any concerns or questions along the way.

Feb. 16th, 2024

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Curtis W Morganton, NC

The representative explained everything in detail and always asked if I understood everything. Experience so far has been outstanding.

2 months ago

Reply from Alleviate Financial Solutions

We are thrilled that you had an excellent experience with us! Thank you for taking the time to provide feedback, Curtis. We appreciate it greatly.

Feb. 16th, 2024

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Don Gallagher Phoenix, AZ

Rick was very personable and kept me at ease. He answered any questions or concerns I had in a complete and concise manner.

2 months ago

Reply from Alleviate Financial Solutions

We're delighted that Rick put your mind at ease by concisely answering your questions. Thank you for sharing your positive experience, Don!

Feb. 15th, 2024

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Robert Pierson Indianapolis, IN

Amazing customer service. Her attitude and knowledge was the best ever. I will return when I'm finally stable because of Reagan.

2 months ago

Reply from Alleviate Financial Solutions

We are thrilled that you received stellar service from Reagan and are heartened to know that her service may lead to your return! Thank you so much for your feedback, Robert. We truly appreciate it and wish you all the best.

Feb. 9th, 2024

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Jeffery Banta

I have been talking with my agent with AFS he answered all of my questions and gave me needed information about our partnership to get me debt free

2 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeffery. We're thrilled to hear about your positive experience and appreciate your feedback!

Jan. 31st, 2024

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Jackie Olson Phoenix, AZ

Ellen V has incredible customer service and treated me as if I was their only customer. I'm very grateful to have worked with her.

2 months ago

Reply from Alleviate Financial Solutions

Jackie,

We appreciate you taking the time to review and recognize our representative, Ellen, for her excellent service. Thank you for sharing your positive experience with us!

Jan. 30th, 2024

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Brandy Brown Fort Wayne, IN

They're doing exactly what I expect. They explained everything in a way I understood and I'm on my way with their program.

2 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Brandy. Your feedback is greatly appreciated!

Jan. 30th, 2024

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Tiffany Jones Jackson, MS

The representative was attentive, patient, and very explanatory. She made sure I was comfortable and all my questions were answered. Looking forward to being debt free again!

3 months ago

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your thoughts, Tiffany! We greatly appreciate your kind words and are pleased to hear that our representative was able to address your concerns with patience and care. We are excited to be a part of your journey towards a prosperous financial future.

Jan. 25th, 2024

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Sheri Anderson Sapulpa, OK

This was so easy to do. I did it in the comfort of my home. The people were easy to understand and were very helpful. I’m so glad that I reached out to them for help.

3 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to write a review, Sheri! We are thrilled to hear that you had a positive experience with us and that you chose Alleviate to help you with your debt. We are excited to be part of your journey toward a brighter financial future.

Jan. 18th, 2024

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maria guerra Hialeah, FL

My Advisor was spectacular . Some spoken , empathetic , great listener and very professional . Just what I need during this hardship I’m experiencing .

3 months ago

Reply from Alleviate Financial Solutions

Maria, I am so glad you had a positive experience with our representative and found our service excellent! We value empathy as one of our core values, and it's great to see that it was reflected in your experience with us. Thank you for your kind words and your feedback. We genuinely appreciate it.

Jan. 18th, 2024

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Michael Daley New York, NY

Amanda was very good at making me feel good about AFS understanding all the benefits that are available thanks to her i feel good about becoming dept free

3 months ago

Reply from Alleviate Financial Solutions

Michael, thank you for sharing your feedback and leaving a positive review! We are glad that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Jan. 12th, 2024

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Tony Fox Mobile, AL

So far they have been easy to understand they helped me understand alot. They went through the entire process step by step and made sure I understood everything.

3 months ago

Reply from Alleviate Financial Solutions

Tony, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. Thank you so much for taking the time to share your feedback with us.

Jan. 11th, 2024

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Darrin Whisnant Ocean Isle Beach, NC

This company has been great so far! Jessica was kind, very knowledgeable and answered all my questions. Great experience and customer service. Thanks.

3 months ago

Reply from Alleviate Financial Solutions

Darrin, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 9th, 2024

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David Hammond Oklahoma City, OK

I just started this program and I believe it is the right choice for me. Also, I spoke with Andrea to explain open enrollment to me, and she did an excellent job.

3 months ago

Reply from Alleviate Financial Solutions

David,

We are thrilled to welcome you to the Alleviate family and congratulate you on taking the first step towards achieving financial stability! We appreciate you taking the time to share your thoughts with us. It was great to hear about your positive experience with Andrea, and we are excited to be a part of your journey towards a brighter financial future.

Thank you for choosing Alleviate, and we look forward to helping you achieve your financial goals.

Jan. 8th, 2024

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Ruben Devibar Delano, CA

Your positive attitude and willingness to go the extra mile for customer is appreciated. Demonstrated professionalism which helped us feel confident about the company.

3 months ago

Reply from Alleviate Financial Solutions

Ruben,

We are thrilled to hear that you are feeling confident about the program after speaking with our representative! Thank you very much for taking the time to share your experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us.

Jan. 3rd, 2024

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Darrell Slaton San Jose, CA

Jessica E is very knowledgeable and patient. She answered my questions to my satisfaction. Her instructions were clear and understandable. I will look forward to working with her in the future on this venture.

4 months ago

Reply from Alleviate Financial Solutions

Darrell,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If you have any questions or concerns while on your journey, please don't hesitate to contact us.

Dec. 19th, 2023