Name: Alleviate Financial Solutions
Rating: 4.9

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Amy Remington

Astrid was great and I enjoyed working with her on our account review. We are very happy with Alleviate and will share that with others.

8 months ago Edited May 8, 2024

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Astrid for a job well done! It was so kind of you to share your experience, Amy.

May. 7th, 2024

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Irine Hatch

She was very helpful and explained the changes to me. Also made sure I understood what my payment would be. Thank you all for your help

8 months ago Edited May 6, 2024

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Irine! We're glad to help and greatly appreciate your feedback. Please don't hesitate to contact us for further assistance. We're happy to help!

May. 7th, 2024

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ALV-931693162

Patience, support, and was very knowledgeable when answering my questions. I was more prepared for this debt process. Left with a feeling of someone in my corner.

8 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us! We are pleased that you felt supported during your interaction with us. We assure you that we will continue supporting you throughout your journey. If you have any questions or concerns, please do not hesitate to contact us.

May. 1st, 2024

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Unree Harrell

The great customer service I received!Jorge was excellent with answering my questions and making me feel valued as a client!

8 months ago Edited April 25, 2024

Reply from Alleviate Financial Solutions

We truly want to help and appreciate your positive review, Unree. Thank you for taking the time!

Apr. 25th, 2024

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Jennifer Sellers

Jaqueline was very pleasant to deal with. She took time to answer my questions and gave me additional information that was helpful also.

8 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Jacqueline for a job well done! It was so kind of you to share your experience, Jennifer.

Apr. 25th, 2024

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Batman Nana

So far the people I've dealt with are so kind and friendly. Makes me calm and wanting to work with them. Mr. M. was very pleasant to work with. Thank you

9 months ago

Reply from Alleviate Financial Solutions

We're thrilled you had a comfortable and welcoming experience with our team! Thank you so much for sharing your feedback with us. If you need assistance or have questions, don't hesitate to reach out. We're always happy to help!

Apr. 5th, 2024

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Joe P

Everybody I have dealt with has been very courteous and informative. I wish the people that I work with everyday were as awesome as the Alleviate employees.

9 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Joe! Your kind words mean a lot to us, and we are delighted that you had a wonderful experience with our team. We strive to provide top-notch service, so we greatly value your feedback.

Mar. 29th, 2024

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Taylor Thurmon

Shauri S. is very sweet & very helpful. She answered all the questions I had & made sure I understood everything she was telling me. Great company & great customer service!

9 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Taylor! We're glad Shauri provided you with exceptional service. Her care for our clients is genuine, and seeing her get recognition is delightful.

Mar. 26th, 2024

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Melwood Davis

Rick was very helpful and had answers to all my questions. He was very thoughtful and went through everything I needed to know. I truly appreciate all his help.

9 months ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Melwood! We appreciate your kind words and are happy that Rick took the time to address your concerns with great patience and care.

Mar. 26th, 2024

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Nevelle Daniel

Shauri S was very helpful and patient when I called about having issues paying the is month. She took the time to go over my options. Thank you for all of your help!!!

9 months ago

Reply from Alleviate Financial Solutions

Nevelle,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy Shauri took the time to address your concerns with great patience and care.

Mar. 26th, 2024

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Meredith McIntosh Phoenix, AZ

I just spoke with Shauri S who was very knowledgeable and helpful about everything that I had questions about She was a pleasure to talk to and I hope to talk with her again

9 months ago

Reply from Alleviate Financial Solutions

Meredith,

We appreciate you taking the time to review and recognize our representative, Shauri, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 18th, 2024

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Kevin Shea Ashburn, VA

The progress of my program was explained to me clearly and any questions I had were answered.. The representative I spoke with (Andi?) was very helpful and courteous

9 months ago

Reply from Alleviate Financial Solutions

Kevin,

Thank you for taking the time to leave a review! We’re thrilled Andi provided a positive experience and are glad to have helped.

Mar. 14th, 2024

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Cheryl Klein Irvine, CA

A nightmare from the Beginning Until the End.I was able to pay my entire loan in full Before all negotiations started and Alleviate kept negotiating with my creditors in monthly payments even years instead of one lump sum as I they had all the money they needed in my account with them.This error never got fixed even with the assistance of a supervisor named Linda Luna.i always got inconsistent info about my account from different workers and always had to call them.Alleviate even sent me an email threatening to cancel me for non communication and when i called crying they said that email was a mistake on their part.I actually cried a few times to them asking them to not take more money out of my bank account to their constant mistakes.After a very aggravating graduation I mabe saved 1500 after having to pay taxes on the discharged debts.I should have negotiated with my creditors and the debt companies myself.I cannot recommend this company to anyone!!

9 months ago Edited March 12, 2024

Reply from Alleviate Financial Solutions

Dear Cheryl,

We are deeply sorry to hear that your experience with our service did not meet your expectations. Your feedback is very important to us, and we appreciate the opportunity to address your concerns.

We understand that dealing with financial matters can be challenging, and we apologize for any inconvenience you may have experienced. When you joined our program, our goal was to provide you with clear communication and support at every step.

We understand that you added funds to speed up the negotiation process for your enrolled accounts, and we apologize for any difficulties you encountered during the settlements. This process can often involve back-and-forth negotiations, but we want to assure you that the issue has been resolved and all necessary payments have been made per your preference.

We regret the difficulties you faced and assure you that this is not the kind of experience we aim to provide. We apologize for any inconvenience or frustration you may have experienced along the way. We also want to congratulate you on completing and graduating from the program despite the obstacles.

Once again, we apologize that your experience fell short of your expectations. Your feedback is extremely valuable to us, and we will use it to improve our service continuously. We wish you the best of luck in your future endeavors.

Mar. 12th, 2024

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CHERYL J Tucson, AZ

A NIGHTMARE EXPERIENCE! was able to pay my loan off BEFORE ALL NEGOTIATIONS WITH CREDITORS BEGAN & Alleviate kept negotiating in payments instead of 1 lump sum each time costing me poorer deals.Even with a supervisors assistance this issue NEVER got fixed.I was in tears as Alleviate workers kept telling me payments would keep coming out of my account as i explained to them I WAS PAID IN FULL! EACH TIME!. very poor communication on their part.Always a different story from different workers. Alleviate even sent me an email saying they were going to cancel me for non-communication.AGAIN CRYING, I CALLED THEM and they said that email was sent by mistake. I CANNOT RECOMMEND ALLEVIATE FINANCIAL SOLUTIONS TO ANYONE.

9 months ago

Reply from Alleviate Financial Solutions

Dear Cheryl, We are deeply sorry to hear that your experience with our service did not meet your expectations. Your feedback is very important to us, and we appreciate the opportunity to address your concerns. We understand that dealing with financial matters can be challenging, and we apologize for any inconvenience you may have experienced. When you joined our program, our goal was to provide you with clear communication and support at every step. We understand that you added funds to speed up the negotiation process for your enrolled accounts, and we apologize for any difficulties you encountered during the settlements. This process can often involve back-and-forth negotiations, but we want to assure you that the issue has been resolved and all necessary payments have been made per your preference. We regret the difficulties you faced and assure you that this is not the kind of experience we aim to provide. We apologize for any inconvenience or frustration you may have experienced along the way. We also want to congratulate you on completing and graduating from the program despite the obstacles. Once again, we apologize that your experience fell short of your expectations. Your feedback is extremely valuable to us, and we will use it to improve our service continuously. We wish you the best of luck in your future endeavors.

Mar. 12th, 2024

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Glenda McAllister Mebane, NC

This guy s a very good company. They are honest and have helped me so far. They stay in contact with me and helped all the time . I feel at ease with this company.

10 months ago

Reply from Alleviate Financial Solutions

Glenda,

We are thrilled that you are having a fantastic experience with us. We are here to help you however we can, and we are glad you feel comfortable with the program. We are always available to assist you with any questions or concerns. Do not hesitate to contact us.

Mar. 13th, 2024

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Pat Browning Union, MO

Everything was well explained. We always had a chance to ask questions if there was something we didn't understand. Overall, it was a quick and pleasant call.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Pat! We genuinely appreciate it and and are glad you had a positive experience. Please don't hesitate to contact us with questions or concerns throughout your journey.

Mar. 8th, 2024

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David Gallardo Gardena, CA

Shauri S was very informative and helpful. She was very transparent and well spoken when giving me information or asking questions. She made my call very enjoyable and easy.

10 months ago

Reply from Alleviate Financial Solutions

David,

Thank you for your feedback! We are thrilled that Shuari provided you an enjoyable, helpful, and smooth experience. Please don't hesitate to contact us if you need further assistance.

Mar. 5th, 2024

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Nicole Spruell Marrero, LA

I appreciate how she was polite and her willingness to assist. I had one bad experience with Alleviate and truly do not want that again. She was very positive and courteous.

10 months ago

Reply from Alleviate Financial Solutions

Nicole,

We are very sorry for any inconvenience caused by your past negative experience. We are grateful for your feedback and happy our representative provided you with a positive and helpful experience.

Feb. 21st, 2024

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Annie MaGee Lincoln, NE

Hannah M was kind and patient, and helped so much, answered all of my questions honestly and succinctly. Thank you so much, Hannah, for guiding me through the process.

10 months ago

Reply from Alleviate Financial Solutions

Annie,

Thank you so much for taking the time out of your day to share feedback! Your kind words mean a lot to us, and we are thrilled Hannah addressed your concerns with patience and care. We are committed to supporting you throughout your journey, so please don't hesitate to contact us if you have any questions or concerns.

Feb. 20th, 2024

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Katherine M Grant Lakewood, CA

Rick was very professional and knowledgeable. He explained everything clearly so I was able to understand. He gave me time to ask questions if I needed to.

11 months ago

Reply from Alleviate Financial Solutions

Katherine,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 2nd, 2024

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Richard Gilliland Houston, TX

They really ate a great company to work with. They take their time and answer any and all questions to make sure you understand what you are getting in to from the start.

11 months ago

Reply from Alleviate Financial Solutions

Richard,

Thank you so much for sharing your positive experience with us! We genuinely appreciate your feedback and are thrilled to have you on this journey.

Feb. 1st, 2024

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Kay Yotter Jeffersonville, IN

Everyone I have spoken to has been very helpful. I have never felt judged for my financial problems. I spoke with Hendrick today and he was wonderful.

11 months ago

Reply from Alleviate Financial Solutions

Kay, thank you for your honest review. We understand the importance of providing non-judgmental support and are thrilled to have given you a wonderful experience.

Feb. 1st, 2024

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Rachel

The Alleviate staff are very sincere when it comes to serving their clients. They made me feel comfortable and confident with our set goals of working on our debt solutions.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for your review, Rachel! We appreciate your kind words and are thrilled you feel comfortable and confident with our services. We look forward to helping you achieve your financial goals.

Jan. 26th, 2024

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Tiffany Jones Jackson, MS

The representative was attentive, patient, and very explanatory. She made sure I was comfortable and all my questions were answered. Looking forward to being debt free again!

11 months ago

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your thoughts, Tiffany! We greatly appreciate your kind words and are pleased to hear that our representative was able to address your concerns with patience and care. We are excited to be a part of your journey towards a prosperous financial future.

Jan. 25th, 2024

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Sheri Anderson Sapulpa, OK

This was so easy to do. I did it in the comfort of my home. The people were easy to understand and were very helpful. I’m so glad that I reached out to them for help.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to write a review, Sheri! We are thrilled to hear that you had a positive experience with us and that you chose Alleviate to help you with your debt. We are excited to be part of your journey toward a brighter financial future.

Jan. 18th, 2024

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maria guerra Hialeah, FL

My Advisor was spectacular . Some spoken , empathetic , great listener and very professional . Just what I need during this hardship I’m experiencing .

11 months ago

Reply from Alleviate Financial Solutions

Maria, I am so glad you had a positive experience with our representative and found our service excellent! We value empathy as one of our core values, and it's great to see that it was reflected in your experience with us. Thank you for your kind words and your feedback. We genuinely appreciate it.

Jan. 18th, 2024

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Michael Daley New York, NY

Amanda was very good at making me feel good about AFS understanding all the benefits that are available thanks to her i feel good about becoming dept free

11 months ago

Reply from Alleviate Financial Solutions

Michael, thank you for sharing your feedback and leaving a positive review! We are glad that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Jan. 12th, 2024

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Kathy McKoy Greensboro, NC

Elizabeth was considered and most understanding! She gave me tips on handling creditors and collections. She reiterated the program to us and agreed to answer any questions we had!

1 year ago

Reply from Alleviate Financial Solutions

Kathy,

I want to express my gratitude for taking the time to share your positive feedback with us. We are pleased to hear that you had an excellent experience with our representative and are grateful for your kind words!

Please do not hesitate to contact us with any questions or concerns during your journey. We are always here to help you.

Thank you once again for your valuable feedback.

Jan. 8th, 2024

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Pam Albert Houston, TX

Rick was a pleasure to speak to. He made me feel comfortable taking steps to help me in my financial journey. He also helped me feel less anxious and more confident that everything will be ok. I would definitely recommend !

1 year ago

Reply from Alleviate Financial Solutions

Pam,

I'm glad to hear that your conversation with Rick has put you at ease about our program! If you ever have any concerns or questions in the future, please don't hesitate to reach out to us. We're here to help and happy to address any issues that may arise. Thanks again for your support and for choosing Alleviate!

Jan. 3rd, 2024

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Darrell Slaton San Jose, CA

Jessica E is very knowledgeable and patient. She answered my questions to my satisfaction. Her instructions were clear and understandable. I will look forward to working with her in the future on this venture.

1 year ago

Reply from Alleviate Financial Solutions

Darrell,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If you have any questions or concerns while on your journey, please don't hesitate to contact us.

Dec. 19th, 2023

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Linda Ware Goodyear, AZ

I learned so much from Anjelita L at Alleviate Financial Solutions about how the program works. I felt stressed-free about my debts after conversing with Anjelita L regarding my debts. Thank You

1 year ago

Reply from Alleviate Financial Solutions

Linda,

We are thrilled to hear that you had a fantastic experience with Anjelita and that she was able to relieve your stress regarding the program! If you have any questions or concerns during your journey, please do not hesitate to contact us. We appreciate your support and thank you for choosing our company.

Dec. 18th, 2023

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Michael Cramer Lansing, MI

My wife and I are just starting our journey with Alleviate. The service we have received through our manager, Kala B, has been professional, efficient and very friendly. She's the best.

1 year ago

Reply from Alleviate Financial Solutions

Michael, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Dec. 15th, 2023

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Scarlett Cornelius Yuma, AZ

I talked to Elizabeth W about delaying my start date and she was very helpful, polite and a pleasure to talk to. She helped me negotiate a new starting date and was quite helpful.

1 year ago

Reply from Alleviate Financial Solutions

We're delighted to hear about your wonderful experience and glad Elizabeth accommodated your request! Please feel free to contact us with any other questions or concerns. Thank you so much for taking the time to leave a review, Scarlett!

Dec. 12th, 2023

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ARTELLIA DIXSON Tulsa, OK

The overall experience was very informative. Jay was very helpful and knowledgeable with all the questions that were discussed. Very patient with me and explained everything clearly.

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled to hear about your fantastic experience with Jay! Thank you for sharing your feedback, Artellia. If you have any questions or concerns during your journey, please feel free to contact us. We highly value your support and appreciate you choosing our company. Thank you!

Dec. 12th, 2023

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James Burmingham Weedsport, NY

I don't do 5 stars. I had a good phone call with Jay today. He explained the program well, and was more than able to answer any and all questions I had. He was very prepared for the call. I finished the call with a solid feeling that this was the best decision for me, and the correct company to work with.

1 year ago

Reply from Alleviate Financial Solutions

James, thank you for sharing your positive experience with our representative! We are glad to hear that you feel confident in using our program and appreciate your feedback.

Dec. 6th, 2023

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Barbara Mohorn Jensen Beach, FL

Alleviate has been great and very helpful respectful and Professional, my most recent call with Chris was a great example I really appreciate all his help today. Thank you Chris

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled to hear about your positive experience with Chris and our team. Thank you for your feedback, Barbara, we are happy to help you!

Dec. 6th, 2023

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Debbie Cappel Covington, KY

Maria was very easy to work with. She explained the program completely, answered any questions clearly, and made us feel very good about our decision to use Alleviate Financial Solutions.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review our services and for recognizing the exceptional service provided by our representative, Debbie! We are grateful for your kind words and delighted to hear about your positive experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us. We value your support and appreciate your decision to choose our company. Thank you!

Dec. 4th, 2023

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Allison Taylor

Frank assisted me today in my welcome package. He was respectful, through, and answered any questions that I had regarding the financial process. I had a great customer service experience with him.

1 year ago

Reply from Alleviate Financial Solutions

Allison, I am thrilled to hear that your experience with us has been positive and that you found our service great! If there's ever anything you're unsure of or have any questions about during your journey, don't hesitate to call us. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us!

Nov. 27th, 2023

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Patricia Norris Waldorf, MD

I had to submit some documentation on my account and I just got a new printer installed and was having trouble submitting to the portal. Diane was very helpful with giving me an email address to use.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for sharing your experience with us, Patricia! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Tiffany Palomar

Julio was amazing at delivering the information and answered all my questions and made me feel very comfortable through this process. The service I have received was outstanding and definitely recommend.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our representative's excellent work. Your feedback is much appreciated, Tiffany!

Nov. 27th, 2023

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Teressa Harris

The gentleman was very informative I like that they call and give updates of what's going on and what to expect and not to expect everything seems to be okay as of right now thank you for your time.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Teressa! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Jeffrey Lopez

Ricardo M knew what he was talking about. He explained everything in detail and answered my questions without thought. The company also follows up monthly and quick to respond to any questions through the portal or email.

1 year ago

Reply from Alleviate Financial Solutions

Jeffrey, I'm delighted to hear that you had a positive experience with us and found our service to be great! Thank you for taking the time to leave a review. We greatly appreciate your feedback.

Nov. 13th, 2023

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Isboset Aceves Garden Grove, CA

Hi, this is Carlos, I am grateful to be working with Alleviate Tax Team, Maria has helped me understand the program and go through steps very easily and I appreciate that, thank you

1 year ago

Reply from Alleviate Financial Solutions

Thanks for your review of Alleviate Financial Solutions! If you'd like to leave a review for Alleviate tax, Please feel free to do so, https://alleviatetax.com/get-started/

Nov. 13th, 2023

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Chris Fayman St Louis, MO

Only been with them for a month but everybody has been awesome. Knowledgeable and always have an answer so far for any questions I might have. If they keep up the same pattern moving forward I will be in good hands.

1 year ago

Reply from Alleviate Financial Solutions

Chris, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Nov. 10th, 2023

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Bobby Daniels Redford, MI

I received the welcome package and got it explained as to what my obligations are what the company will do for me. I appreciate Bill professional knowledge and care that understand the journey thank you Bill

1 year ago

Reply from Alleviate Financial Solutions

Bobby, welcome to the Alleviate family! Congratulations on taking your first step towards financial stability. We're thrilled to hear about your positive experience, and we appreciate your feedback. Please know that we are always available to help if you have any concerns or questions during your journey. Just give us a call, and we'll be happy to assist you.

Nov. 9th, 2023

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ALLEVIATE NC

I LIKE RICK AS BEE NING MY CUSTOMER SERVICE HE EXPIANE EVERYTHING WELL THAT I REALLY UNDERSTOOD AND LET ME KNOW THE DO'S AND DON'T AND I THANK YOU RICK IF ANYTHING COMES UP I WILL COMTACT YOU

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are pleased to hear about your positive experience with us.

Nov. 6th, 2023

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Brenda eaves Gulfport, MS

So far I am very pleased with the knowledge of the alleviate staff. They have been and are continuing to help me with getting debt free and I greatly appreciate their efforts.

1 year ago

Reply from Alleviate Financial Solutions

Brenda, I'm glad you have had a positive experience with our service so far! If you have any questions or need clarification during your journey, please don't hesitate to call us. We're always happy to assist you.

Thank you for taking the time to leave us a review and sharing your positive experience. It means a lot to us!

Nov. 6th, 2023

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Evelyn Love GA

I received a phone call from Christina today. She was very nice and professional. She explained everything in a way that understood what was happening with my account and I was very happy with that!

1 year ago

Reply from Alleviate Financial Solutions

Evelyn,

We are delighted to hear about your positive experience with our representative!

Thank you for taking the time to share your feedback with us by leaving a review. Your feedback is invaluable to us, and we truly appreciate it.

Nov. 2nd, 2023

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Kevin Hicks Little Rock, AR

This is such a great service for my financial situation. Maria V has been very helpful with myself and my finances I would recommend this to any adult struggling with harassing creditors and debt.

1 year ago

Reply from Alleviate Financial Solutions

Thank you, Kevin, for taking the time to leave such a wonderful review and recommendation!

We are delighted that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Oct. 31st, 2023

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Vivienne Francis Tulsa, OK

Michael L was not only courteous and knowledgeable, but was truly caring and kind. I felt like I was talking to a close friend. He gave me more information that was helpful. Hope he always endeavour to do that with everyone.

1 year ago

Reply from Alleviate Financial Solutions

Vivienne, I am so glad you had a positive experience with our representative!

Thank you for sharing your feedback with us! We appreciate your kind words and look forward to participating in your journey toward a bright financial future.

Oct. 31st, 2023