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Americor

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8.3

Overall Score

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Lori Fertig Rome, GA

Very helpful and alleviated most of my stress.

10 months ago

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Mike Grosz Spring, TX

Program seems to be great. Customer service is wonderful.

10 months ago

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Alicia Arnett Louisville, KY

Debbie was great with explaining everything!

10 months ago

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andy harlec Vestal, NY

Ease of doing business great so far thanks

10 months ago

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Joyell Rousselle Dallas, TX

Everyone is very nice and very understanding

10 months ago

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LaNelle Cotoia Warwick, RI

made mefeel comfortable about working with them

10 months ago

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Barbara P Miller Murrells Inlet, SC

Very knowledgeable, reassuring and easy to understand.

10 months ago

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Tiffany Schrick Tulsa, OK

Zero stars, only nice when they get your money. Micheal R called me yelling at me because i wanted confirmation of my service cancellation

10 months ago

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Reply from Americor

We are genuinely sorry to hear about your recent experience, and we sincerely apologize for any frustration or distress caused during your interaction with us. Your feedback is concerning, and we take this matter seriously.

Our goal is to provide excellent service, and we understand the importance of clear communication and respectful interactions. We apologize if you felt mistreated during the process of confirming your service cancellation.

To address your concerns and gather more details about your experience, we kindly ask you to reach out to us directly at officeofthepresident@americor.com. We are committed to resolving this issue promptly and ensuring that your concerns are addressed.

Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you for bringing this to our attention, and we look forward to the chance to assist you further.

Sincerely,
Americor

Feb. 2nd, 2024

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José Quiñones Orlando, FL

Lori do an excellent guidance and take me to the next level

10 months ago

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Raul Gonzalez McAllen, TX

Had a n easy time to follow the program,Service was great,

10 months ago

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Robyn Akron, OH

The team was very understanding to My needs and concerns..

10 months ago

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erica newman Las Vegas, NV

Wonderful company! Cameron made the process super easy

10 months ago

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Paul McKannon

Great attentive service. Excellent communication

10 months ago

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Kathy bowling Columbus, IN

Thank you for your time and all the great advice

10 months ago

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Maryann Fuentes Mesa, AZ

Customer service was friendly and very helpful

10 months ago

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Augustin Hermosa Elgin, IL

Exelent god attention!! God customer service

10 months ago

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Evangelio Alvarez

Very professional, knowledgeable and friendly staff.

10 months ago

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Theodore Lilly San Luis Obispo, CA

I like the fact that I dont have to deal with my creditors.

10 months ago Edited February 26, 2024

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Richard Bonner Saint Johns, FL

Great company. very thorough and treated me with respect

10 months ago Edited February 1, 2024

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Chris Houston, TX

Have walked me through the process every step of the way!!

10 months ago

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Adrianne Bark

Great service and all the info I needed to make a decision.

10 months ago

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Scott Neubauer Kinnear, WY

Quick and easy Tracy was very knowledgeable

10 months ago

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ROBERT E HARDY

I THINK AMERICOR IS PROFESSIONAL AND COURTEOUS.

10 months ago

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Sean Walsh Kingston, MA

Very nice man Matt was !! Happy I decided to do this !!

10 months ago

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Todd Logan, UT

They're very professional and thorough and kind.

10 months ago

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Linda Barnett

The girl I talked to was very helpful and polite

10 months ago Edited April 26, 2024

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Aubry Haubert

Slowly my debit is going away, patience. It works

10 months ago Edited April 29, 2024

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Bruce Thompson

Attention to detail; responsive to questions

10 months ago

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Luigi Franco Wayne, NJ

Great customer service , very professional

10 months ago

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Johnny Hicks Tazewell, VA

A good group and polite just glad they are on my side

10 months ago Edited March 6, 2024

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Carol ann DiGiovanni Tallahassee, FL

Communication is amazing! Got my first restructure.

10 months ago

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EMILIO CRINCOLI Clermont, FL

Got my first agreement. So far satisfied

10 months ago

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Colin Hoppie Somers, CT

Simplified process made experience pleasant

10 months ago

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Rene Merino Independence, MO

Excellent customer service rapid resolving my debt

10 months ago

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Maurice Aleman

Everything explained to the "T" and most understanding!!!!

10 months ago

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David Davenport Cape Coral, FL

Knowledgeable people, friendly and fast service

10 months ago

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Jean McCullough

very good customer service through the entire process

10 months ago

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Joy Gross

They handled my loan well and explained everything plainly.

10 months ago

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Ann Marie Kneis Buffalo, NY

Great service, fast settlements, keeps in touch often!

10 months ago

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Charles Robinson Pell City, AL

Knowledge, friendliness, overall caring.

10 months ago

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Jessica Richardson Charlotte, NC

I love the way the plan is made easy & simple.

10 months ago Edited February 12, 2024

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patrick alexander Lebanon, PA

I loved the presentation. I hope this word out and is not a scam

10 months ago

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Jerry Paducah, KY

Everyone has really been professional and very informative.

10 months ago

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John Mobile, AL

Hardly any communication with me. Never tell you how things are going and what they are working on.

10 months ago Edited March 11, 2024

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Reply from Americor

Thank you for sharing your feedback about our debt settlement process. We sincerely apologize for any frustration caused by the perceived lack of communication and the slow pace of the process.

Communication is crucial to us, and we understand the importance of keeping our clients informed about the progress of their cases. We appreciate your patience and want to assure you that we are working diligently to address your concerns.

To improve your experience, we are taking steps to enhance our communication and provide more detailed explanations of the actions we take on your behalf. If you have specific questions or if there's anything you'd like more information about, please don't hesitate to reach out to us at officeofthepresident@americor.com.

We value your feedback, and we are committed to making the necessary improvements to ensure a smoother and more transparent process for our clients.

Best regards,
Americor

Jan. 22nd, 2024

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Robert Dennis Warsaw, IN

Very Professional and Helpful. A Pleasant Experience

10 months ago

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hilton derise

no complaints every thing running smooth.

10 months ago Edited April 11, 2024

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matt kelly Metairie, LA

Great service nice woman like too speak again

10 months ago

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william r andrews jr Angleton, TX

the quickness of sevice of getting started

10 months ago

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Julie Schoeff

Helping to fix my credit and foxing my credit score

10 months ago Edited January 22, 2024

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Jan Munck Fort Lauderdale, FL

Excellent. Very smooth and hassle free service.

10 months ago