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Americor

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8.3

Overall Score

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Drucilla Clark Greenville, KY

Excellent Company. Professional personnel.

11 months ago

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Kristin Redder

Very personable and don't make you feel bad for having debt

11 months ago

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dale miller Youngstown, OH

Very impressed with the service all the wat though .

11 months ago

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Norman L Waterman Columbus, OH

Very helpful and friendly. They don’t talk down to you.

11 months ago Edited February 15, 2024

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Carol Kennedy Cincinnati, OH

They really worked with me to get my accounts settled!

11 months ago

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Keith Drake Columbus, OH

The personnel were very helpful and very courteous

11 months ago

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David L Blackburn

It's been very easy to deal with Americor

11 months ago Edited December 22, 2023

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Jorge Eduardo Dyszel Miami, FL

everything fantastic, Tiffany was great, clear and didactic

11 months ago

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Mary Lorton, VA

Fast negotiation process. Communicates well

11 months ago

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Russell Smith Columbus, OH

thr are working with me and doing well Had my first pay off

11 months ago

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Karla Knight Chicago, IL

Excellent communication-great experience so far :)

11 months ago

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Omar Delgado Savage, MN

Help was great and well explained. I like the help I got

11 months ago

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Leila CA

Very friendly and accommodating staff and very empathetic.

11 months ago

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steve cain Kansas City, MO

very informative explained everything in great detail

11 months ago

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Kortnee Rice WA

Christian was awesome to work with. Thank you!

11 months ago

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Ann Evans Lake Jackson, TX

Lauren, was very helpful and got things in order very quickly!

11 months ago

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Steven Duncan

following up with the program and seeing good results

11 months ago

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Ruben Cortez Vancouver, WA

Easy process. I am very pleased with how things are going

11 months ago

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lisa weicker Bothell, WA

Great to work with. Very clear in explaining

11 months ago

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Lula Hankerson Waynesboro, GA

Agent was very helpful and knowledgeable.

11 months ago

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Nicole Parker Houston, TX

Very helpful courteous & professional staff

11 months ago

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John Carey

The costumer service rep Aaron was great to work with.

11 months ago

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Lewis Goudy Albuquerque, NM

They are a competent interlocutor and quite efficient.

11 months ago

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Gene Melcher Tampa, FL

Communication wasn't great. They give you a % of what your creditor accepted.

11 months ago Edited January 15, 2024

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Rick Mellon Wexford, PA

Customer service is very kind and helpful

11 months ago

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CindyP Benson, AZ

I love the personal service from this company

11 months ago Edited February 7, 2024

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Nancy Bussey Shawnee, OK

Very friendly explained everything so you understood everything

11 months ago

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K A Fontana, CA

Working with Jamie made everything very easy to understand.

11 months ago

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Mr Artis Detroit, MI

They took the time to explain and answer all my questions.

11 months ago

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Sonya Garren Hendersonville, NC

Prompt, secure, great communication. Refe

11 months ago

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vernon tenell Summerville, SC

i was very please with the customer service

11 months ago

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J C Terry San Jose, CA

I like the way the staff handled my situation

11 months ago

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Rosalind Spells Bloomington, IL

The representative was very professional and informative.

11 months ago

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Hipolito Tatis Methuen, MA

I love the customer service and she explained every detail

11 months ago

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Brian Norrid

Very courteous and professional staffing

11 months ago

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Brian Sundstrom

Takes entirety to long to settle a debt. And mis leads you telling you after you complete 6 months in the program you will be able to get the loan to pay everything off.

8 months ago

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Reply from Americor

We're truly sorry to hear about your frustrations regarding the length of time it took to settle your debt and the misleading information you received about the timeline for obtaining a loan to pay off your debts.

Your feedback is incredibly important to us, and we apologize for any inconvenience or disappointment our service may have caused you. We understand the importance of clear communication and realistic expectations throughout the debt settlement process, and we regret any misunderstanding or misrepresentation of our services.

We are actively reviewing our processes and communication channels to ensure that we provide transparent and accurate information to all of our clients. Your feedback will serve as an important learning opportunity for us as we strive to improve our services and ensure that all of our clients receive the support and assistance they need.

If there's anything else you'd like to share about your experience or if you have any further questions or concerns, please don't hesitate to reach out to us at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for your patience and understanding as we work to make the necessary improvements. We value your trust in us and remain committed to providing you with the support and assistance you need.

Best regards,
Americor

Apr. 3rd, 2024

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Denise Bennett

Alexandra made it so comfortable and uncomplicated to consolidate.

8 months ago

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Will Watkins

Straight forward communication from an American owned/ based company.

8 months ago

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Shanna

Great service. Love the user friendly app and how informative they are.

8 months ago

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Melissa Barnes Grove, OK

I am very impressed with the Americor. They have made this process so simple.

11 months ago Edited February 22, 2024

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Mike Wheeler Locust Dale, VA

Great communication. I knew every step of the way what to expext.

11 months ago

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Claire Frances Roberts Waterford, MI

Very communicative and able to explain how settlements work clearly!

11 months ago Edited January 17, 2024

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Laura K Castro Mission, KS

Very friendly, clear, and quick results. Already have my first settlement.

11 months ago

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Gloria Gutierrez Kissimmee, FL

good service and excelent custmer service,people you can trust

1 year ago Edited January 11, 2024

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CLIFTON SEARCHWELL Austin, TX

SO FAR OVER ALL I LIKE YOUR CUSTOMER SERVICE , ITS GOING WELL.

1 year ago

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Karen Keller Ethridge, TN

Very nice people very helpful and continue to stand up for people

1 year ago

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Stanley Forman Wayne, PA

Very effective and efficient program for eliminating any credit card debt

1 year ago

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Leslie Casey

David was especially patient and he clearly explained the process.

1 year ago

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Julie Fennell Butler, PA

Very easy to work with. Absolutely no complaints what so ever.

1 year ago

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George Ghosen Buffalo, NY

Tyler explained everything about the process and was very personable overall.

1 year ago