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Americor

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9.2

Overall Score

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Farrah Cumming, GA

The staff are friendly, and The bathrooms were nice and clean.

2 years ago

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Marty Mellott Mt. Vernon, IL

The representative was helpful and very knowledgeable about the topics.

2 years ago

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Charles

Great place to help to get out of debt. Very nice company to help.

2 years ago Edited March 22, 2024

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Elizabeth Hemet, CA

The representative did a great job of making understand what my part is.

2 years ago

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Ildara San Antonio, TX

Customer service and quality information about the company capabilities

2 years ago

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Elizabeth

They were very professional and it was easy to take their offer.

2 years ago

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DeAnna Jenkins San Francisco, CA

I informed them of a garnishment warning and it got too far. Other than that, it’s a good program.

2 years ago

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Angela Beltran Phoenix, AZ

It’s great and there really helpful at a convenient price

2 years ago

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Aireiun Binion Chicago, IL

I dislike that I am still waiting on my refund to my Bank of America account and I was suppose to receive it on January 6, 2023 and still haven’t received it

2 years ago

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Reply from Americor

Thank you for contacting us regarding your experience.
We sincerely apologize for any frustration this has caused you.

Upon review of your account, We already processed the refund for $218.71 to your account.


Should you have any questions or concerns, please do not hesitate to contact us.

Jan. 10th, 2023

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Alice Las Vegas, NV

Very Great customer service. Thank you. Appreciate all the help

2 years ago

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charles theirish Sacramento, CA

In my experience they provide a valuable service and great customer support

2 years ago Edited January 10, 2024

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Stacy Darville

Customer Review Video

1 year ago

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Reply from Americor

Thank you for sharing your experience with us. We're thrilled to hear that our team was able to provide you with excellent support and guidance throughout your journey with Americor.

Navigating through financial challenges can be daunting, and we're glad that we could be there for you every step of the way. Our priority is to ensure that our clients feel supported and informed throughout the debt settlement process, and we're pleased to hear that we were able to address your concerns promptly and effectively.

Your recommendation means a lot to us, and we truly appreciate your trust in Americor. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help you achieve financial freedom and peace of mind.

Kind regards,
Americor

Apr. 29th, 2024

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Wilfredo L Mesa Palm Bay, FL

Very good experience with Sal R in relation to attention to my busness with Americor!

1 year ago Edited January 15, 2024

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Brenda Pogue

Everyone involved was professional and courteous. Thank you for your assistance.

1 year ago

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Donald Gig Harbor, WA

Finite details not fully explained or disclosed

2 years ago

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Reply from Americor

Thank you for sharing your concerns with us. We apologize if you feel that certain details were not adequately explained or disclosed during the process. Transparency is a core value of our company, and we appreciate your feedback as it helps us improve our services.

To address your specific concerns, we would like to schedule a one-on-one conversation with you. This will give us the opportunity to thoroughly discuss any details that may not have been fully explained and provide you with the clarity you deserve.

Please let us know a convenient time to reach out to you by phone or email. We kindly request that you reach out to us at officeofthepresident@americor.com. Our goal is to ensure that you are fully informed and comfortable with every aspect of your experience with our company.

We value your partnership and are committed to resolving any issues you may have. Thank you for bringing this to our attention.

Best regards,
Americor

Nov. 15th, 2023

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Alan Sussman

My contact was canceled by Americor. Looking forward to hearing back from them.

2 years ago

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Reply from Americor

Thank you for informing us of your decision to cancel your contract with Americor and your anticipation of hearing back from us. We understand your choice to explore different options and appreciate your transparency.

We respect your decision and hope that you find a solution that best aligns with your financial needs and goals. If you have any further questions or require assistance during this transition, please do not hesitate to reach out to our team at officeofthepresident@americor.com. We're here to support you as you make the best financial choices for your situation.

Your satisfaction is important to us, and we wish you the very best in your financial journey moving forward.

-The Americor Team

Nov. 1st, 2023

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Joeann Beverly Hills, FL

They call me and ask questions and talk to me

2 years ago

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Terry Mentone, CA

No one is reaching out and seeing alot of consolidation for others

2 years ago

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Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this

Jan. 10th, 2023

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Carla D Leggett Florissant, MO

The process is unclear. I know I am paying money but that is about all.

3 years ago

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marjorie galloway Sarasota, FL

no one responds or explains. no contacts made with my clients

3 years ago

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Delmar Castillo Salt Lake City, UT

they don't call you when they say they will

3 years ago

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Jennifer Marquez LA Habra, CA

They just set up the monthly payment and never reached out again.

3 years ago

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Lesley Walker Orange, CA

It's not worth making ur credit worse u have to stop paying ur bills

3 years ago

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Wilma Moore Fort Wayne, IN

I need more information and communication

3 years ago

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Lawrence Klein Derry, PA

Since signing up no one has contacted me about this service

3 years ago

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David York, PA

Fees are really high. It isn't that good of a deal.

3 years ago

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James Tichota Council Bluffs, IA

They don't send the contact information nor do they call. They just take money

3 years ago

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Charles J Brisco

It ruined my credit getting all of those derogatory on my credit

3 years ago

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Latricia Boling

I just joined a month ago and I haven't seen any progress

3 years ago

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Vernestine

Be careful who works for you. I wish they would stop lying to people.

3 years ago

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Lori Pierce Roland, IA

They wouldn't reschedule my first payment due so I had to cancel

3 years ago

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Mel mathis North Versailles, PA

The company is not very friendly with its constituents

3 years ago

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Reply from Americor

Mel,

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.

On behalf of Americor, I want to sincerely apologize for the negative experience that you had with us. We take great pride in giving our 100% every day to provide an exceptional customer service in all our departments.

We do our best to train all of our team members on how to properly handle customers issues, For that, We are extremely sorry. Going forward, we are going to take steps to ensure that this situation does not happen again.

Mar. 8th, 2022

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Frances Seitz Burkburnett, TX

I am getting calls from my creditors and no payments made.

3 years ago

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Kevin

They’re not very trustworthy. They do not tell you all the facts.

3 years ago

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Jim Brown Fort Lauderdale, FL

Too much time and lowering credit score.

3 years ago

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roslynn stratton

They are terrific. have been every time I talked to yhem

1 year ago

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Terri Simpson

Very easy application process and was explained very well.

1 year ago

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Katelynn Kyle

Very helpful and very nice customer service!

1 year ago

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Yellaboi

Very informative and Pharoah was amazing!!!

1 year ago

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Maria Perez

Forthcoming and knowledgeable. Very professional

1 year ago

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Betty Council

Communication Personal Overall information was explained

1 year ago

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BrokeinIL

My payments usually leave me with too little money

1 year ago

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Emily Smith

The process was explained and questions were answered

1 year ago

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Ed Coffey

I love everything about it the best service

1 year ago

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domink lorenz

Best company to help with your reducing your debt.

1 year ago

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Carolyn Laxton

I love that is saving me money every month

1 year ago

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Salman Taki

Very good help to understand step by step

1 year ago

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Frances Martin

Tyler was very good at his job he help so much thank you

1 year ago

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Aurora Hoyle

So very helpful! Kind, patient and transparent.

1 year ago

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Sandra Serrano

Definitely the best company and good service

1 year ago