Name: Americor
Rating: 4.8

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Marvine Lewis Lambert, MS

The process so far is going smoothly and I like how Americo keeps you informed about your account

1 year ago

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Derhyl Houck Sacramento, CA

Efficient, helpful, knowledgeable, clear explanation, very informative, stress reducer, all together quite effective

1 year ago

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Lawrence Clay LA

Good customer service, friendly staff, great company that cares about their customers.

1 year ago

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Tammy Ross Washington, DC

1 year ago

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Chad Smith Winter Haven, FL

I’m not giving any stars but it is making me because repeatedly I’ve tried to get a hold of them no answer I’m about to lose my house they were supposed to help. Where is the help? Foy Smith is my name.

1 year ago

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Veronica Gomez Novato, CA

I like that they gave me an affordable monthly payment. Their costumer service is great!.

1 year ago

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Barbara Plocica Seattle, WA

Everything is going smoothly. I am very happy. Already in the process of paying off three accounts.

1 year ago

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Ashlee Berry San Antonio, TX

I like they helped me consolidate into one payment. They don't reach out or keep you up to date though

1 year ago

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Linda Traverse City, MI

I like the fact that I don’t get a ton of calls everyday. I enjoy the emails and text reminders.

1 year ago

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Nancy Romano

At this point I’m just giving them money to negotiate. It has been about 4 months and I have not heard anything in their end.

1 year ago

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Leonard Brocki MI

They seem to be settling my debts on a regular basis. People are knowledgeable and friendly

1 year ago

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Katrena Henry Gallipolis, OH

They went over everything I needed to know and answered all questions I had regarding the process.

1 year ago

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Rogelio Bonney Lake, WA

Always letting me know positive results and giving me heads up on upcoming results

1 year ago

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Monique Bailey Richmond, VA

The agents were very helpful and knowledgeable about the products that they offer.

1 year ago

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Carol TN

So far they've been very prompt about clearing up debts. I'm happy and satisfied.

1 year ago

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Barbara Clarksville, TN

I requested the $50 money card and no one has addressed this issue. I have not received my new insurance card either. Why? I need this insurance updated ASAP!!

1 year ago

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ALI

I liked that they got right to work. In less than a month I had my first settlement.

1 year ago

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Kathryn Evans Macclenny, FL

Nice to work with. Keep you updated on the progress they make. Very nice people.

1 year ago

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Stephanie Thompson San Francisco, CA

The fact that I am paying for services I’m not receiving.. I’m being threatened and harassed by my creditors and American has not lived up to their commitment

1 year ago

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Ms. Niki Thompson Atlanta, GA

They’re taking my money but I’m not seeing any results or repairs to my credit. Also I’m still experiencing harassment from my creditors.

1 year ago

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Daryle Ocala, FL

Well, I really can't say at this time. I just started the program. The biggest part is trying to adjust and waiting for things to start happening.

1 year ago

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Alicia Lefebvre

Peter was above & beyond amazing & calmed all my nerves in the process. I know I am in good hands.

1 year ago

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Teresa Ford Pittsburgh, PA

They never gave me all the information at the beginning I was told they were gonna start working on my case right away then when I called back to ask questions, I was told that it takes three months

1 year ago

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Dave Antioch, TN

Costumer service and their offer for percentages of interest rate also monthly minimum payment

1 year ago

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Kelley Laws Swansea, IL

This company has taken me from feeling hopeless to hopeful. They are very professional and kind.

1 year ago Edited January 10, 2024

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melissa ames Salt Lake City, UT

They have been very helpful, understanding and willing to listen to my situation

1 year ago

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Vernon

Liked that I was initially handled professionally, don't like that my case isn't assigned to one case manager

1 year ago

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LaDonna Citrus Heights, CA

Gil called right away. Answered all of my questions. Was very personable and knowledgeable.

1 year ago

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Maryanne Tucson, AZ

Excellent service. Justin B is an exemptlary employee, a major asset to your firm.

1 year ago

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Heather Las Vegas, NV

YOU GOT TO BE KIDDING ME... ANOTHER EMAIL! I JUST WANT TO CANCEL! WHY AM I STILL! RECEIVING EMAIL! CANCEL CANCEL CANCEL DO I NEED TO GET A LAWYER! FOR HARASSMENT! FIX THIS AMERICOR!

1 year ago

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Michelle NE

I truly liked the Rep,she was very helpful and kind,make me feel better about my situation.

1 year ago

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David

I like the fact that you guys got me credit card free in 4 years instead of 35 years. Such a relief

1 year ago

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Brandon Edens Morrow, OH

They have been great , no issues and have even got an offer together sooner than expected

1 year ago

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Timothy Ocala, FL

I'm currently a customer and appreciate all they do. Just recieved notice of another settlement.

1 year ago

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Ginger Minneapolis, MN

I like that I feel a sense of relief but I’m uncomfortable not knowing if I should keep paying the creditors.

1 year ago

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Frances Clinkscales

They are very helpful and trying to give you the best results for improving your credit

1 year ago

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Sandra Hinton Albuquerque, NM

I've only made deposits at this point and had waaaay more money withdrawn than what I understood, making it tough to pay household bills and buy food. Hopefully this will get better soon

1 year ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.

Americor has successfully settled thousands of credit card accounts each month for our clients, We hope that you put your trust in us.

Jan. 10th, 2023

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ANONYMOUS Shirley, NY

Sara ring is very kind and patient with me She resolved my problem and fix my error.

2 years ago

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Wilfredo L Mesa Palm Bay, FL

Very good experience with Sal R in relation to attention to my busness with Americor!

9 months ago Edited January 15, 2024

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Brenda Pogue

Everyone involved was professional and courteous. Thank you for your assistance.

10 months ago

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Kelly Camden

Would have liked more communication about the line of credit and status of negotiations but we figured it out in the end!

1 year ago

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Verified Customer

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Donald Gig Harbor, WA

Finite details not fully explained or disclosed

11 months ago

Reply from Americor

Thank you for sharing your concerns with us. We apologize if you feel that certain details were not adequately explained or disclosed during the process. Transparency is a core value of our company, and we appreciate your feedback as it helps us improve our services.

To address your specific concerns, we would like to schedule a one-on-one conversation with you. This will give us the opportunity to thoroughly discuss any details that may not have been fully explained and provide you with the clarity you deserve.

Please let us know a convenient time to reach out to you by phone or email. We kindly request that you reach out to us at officeofthepresident@americor.com. Our goal is to ensure that you are fully informed and comfortable with every aspect of your experience with our company.

We value your partnership and are committed to resolving any issues you may have. Thank you for bringing this to our attention.

Best regards,
Americor

Nov. 15th, 2023

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Lance Staude

Very helpful easy to take to very informative

6 months ago

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George Griffin

80% Good. No specific dislikes. All is good.

6 months ago

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John H Normoyle

So far, so good. There should be other one's following soon

6 months ago

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Mario Rucker

I like that my contact person is Relatable

6 months ago

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Travis Ewing

I like they are willing to help and stand behind you

6 months ago

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Terrance Jones

So far so good, that's what I can say, so far.

6 months ago

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Barbara Matson

Completely incompetent. Can’t figure out dates and then the amount changes. Don’t use this company.

6 months ago

Reply from Americor

Thank you for sharing your feedback with us. We are sorry to hear about the issues you've experienced and understand your frustration. Your concerns regarding the changes in dates and amounts are very important to us.

We would like to discuss your situation further to understand what went wrong and see how we can rectify the situation. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Thank you again for bringing this to our attention. We hope to hear from you soon to work towards resolving this issue.

Kind regards,
Americor

Apr. 19th, 2024

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joel white

Good chance to get out from under the debt

6 months ago