Name: Americor
Rating: 4.9

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Terrance Jones

So far so good, that's what I can say, so far.

7 months ago

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Barbara Matson

Completely incompetent. Can’t figure out dates and then the amount changes. Don’t use this company.

8 months ago

Reply from Americor

Thank you for sharing your feedback with us. We are sorry to hear about the issues you've experienced and understand your frustration. Your concerns regarding the changes in dates and amounts are very important to us.

We would like to discuss your situation further to understand what went wrong and see how we can rectify the situation. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Thank you again for bringing this to our attention. We hope to hear from you soon to work towards resolving this issue.

Kind regards,
Americor

Apr. 19th, 2024

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joel white

Good chance to get out from under the debt

8 months ago

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Debbie Strauch

Great Service and employees are always willing to help.

8 months ago Edited April 12, 2024

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Deborah Sarvis

Knowledgeable account representative. Easy enrollment.

8 months ago

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Mer De Castro

The representative was very helpful and thorough.

8 months ago

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Mark Macyszyn

Very responsive to my financial needs. .

8 months ago

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Verified Customer

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lambert narlock Wausau, WI

Not happy, very poor communication and alot left for me to do why am I paying these people

1 year ago

Reply from Americor

Thank you for taking the time to share your concerns. We sincerely apologize for any communication lapses and the frustration you've experienced. Your feedback is invaluable to us, and we want to assure you that we take it seriously.

We're committed to addressing your concerns and improving your experience. I would appreciate the opportunity to discuss the specifics of your situation further. Please contact us directly at officeofthepresident@americor.com, and we'll work diligently to resolve any issues you're facing.

Our goal is to make this process as seamless as possible for you, and we appreciate your patience and understanding. Thank you for entrusting us with your financial journey, and we're dedicated to ensuring your satisfaction.

Best regards,
Americor

Nov. 13th, 2023

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Verified Customer

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Carolyn Stroobandt CA

Right now I'm totally confused. One person said this an another said that.

1 year ago

Reply from Americor

We apologize for any confusion you're currently experiencing due to conflicting information provided by different representatives. It's essential that you receive clear and consistent communication regarding your financial situation and the services we offer. We understand how frustrating this can be, and we want to resolve this for you.

To ensure that your concerns are addressed and that you receive accurate information, we recommend reaching out to our customer support team and requesting clarification on any points of confusion. They will work to provide you with consistent and reliable guidance, so you have a better understanding of your situation and the steps being taken to address your debts.

Your satisfaction is our priority, and we are committed to providing you with the support and clarity you need. Please don't hesitate to contact us at officeofthepresident@americor.com, and we will do our best to assist you in resolving your confusion and concerns. Thank you for bringing this to our attention, and we look forward to helping you find the clarity you deserve.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Wyatt

Don't use Americor. Nobody seems to know anything about anything. Learn your clients.

1 year ago

Reply from Americor

We appreciate your feedback, and we're genuinely sorry to hear about your dissatisfaction with Americor. Your experience is important to us, and we regret that we've fallen short of your expectations.

We understand that personalized service and knowledgeable support are crucial, and we're committed to making improvements in this regard. We take your feedback seriously and will work to ensure that our team is better equipped to serve your needs and provide a more tailored experience.

Your satisfaction is our priority, and we want to make sure you receive the level of service you deserve. Please reach out to us at 866-333-8484 or via email at officeofthepresident@americor.com

Thank you for sharing your concerns, and we look forward to making the necessary improvements to enhance your experience.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Kelly O'Brien Seattle, WA

You all do not communicate with clients.

1 year ago Edited November 1, 2023

Reply from Americor

We appreciate you sharing your feedback with us. Communication with our clients is a top priority, and we're disappointed to hear that you feel we've fallen short in this regard. We understand the importance of keeping our clients informed and supported throughout their journey with us.

Your experience is not reflective of the level of service we aim to provide, and we sincerely apologize for any lapses in communication that may have occurred. We are committed to addressing your concerns and improving our communication processes to better serve you and our clients.

Please accept our invitation to reach out to us directly at Officeofthepresident@americor.com at your earliest convenience. We would welcome the opportunity to discuss your specific situation in more detail and explore potential solutions together. Your satisfaction is our priority, and we are dedicated to ensuring that your concerns are addressed promptly and effectively.

Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right.

Kind regards,
Americor

May. 3rd, 2024

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Verified Customer

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Aileen Fernandez Chicago, IL

I thought it would had fix my credit by now almost a year and is still real bad

1 year ago

Reply from Americor

I want to express my sincere regret that you haven't seen the improvements in your credit as quickly as you expected. Although there has been a significant increase, it may not be what you had expected.

Credit improvement timelines can vary based on individual circumstances, and while progress might take time, I want to assure you that we are committed to helping you achieve your credit goals. To better understand your specific situation and address any concerns you have, we kindly request that you reach out directly at officeofthepresident@americor.com.

Your feedback is vital, and we want to ensure we are doing everything we can to support you in your debt settlement journey. I will personally look into your case and make sure you receive the assistance and information you need.

Thank you for bringing this to our attention, and I appreciate your continued trust in our services.

Sincerely,
Americor

Dec. 26th, 2023

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Verified Customer

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Crystal Padden La Vista, NE

I submitted requested documentation 2 weeks ago and have sent 3 emails with no response

1 year ago

Reply from Americor

Greetings Crystal, we are sorry to hear about your negative experience and appreciate you taking the time to share your feedback. We take all customer complaints seriously and would like to assist you. Please reach out to us via email to schedule a callback to help clarify any questions or concerns you may have at officeofthepresident@americor.com. Thank you for your honest feedback. Best regards, Americor.

Sep. 25th, 2023

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Verified Customer

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Deanna

I pretty much signed up and just left on my own. I'm not extremely happy.

1 year ago

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Verified Customer

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Albert

What they say is not always 100% accurate. Read before you sign.

1 year ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Jan. 10th, 2023

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Verified Customer

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Mary Pearson San Dimas, CA

They don't follow instructions of their clients well

1 year ago

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Verified Customer

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Eva Rodriguez Houston, TX

They gave me high expectations. Have decided to leave the program

2 years ago

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Verified Customer

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Fields ,Susan San Marcos, CA

I don't know what's been done to help with my deb yett

2 years ago

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Verified Customer

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Wade baller Santaquin, UT

Long wait,not enough communication. Not sure of progress

2 years ago

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Donald Arthur Hormachea Elmendorf, TX

So far, I haven't seen you do anything but take my money.

2 years ago

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Lisa Matlock Lomita, CA

This will take 4 years to pay off debt and ruin my credit worse than it is.

2 years ago

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Verified Customer

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Dave Becklund Wickenburg, AZ

Customer service is not very sharp or professional

2 years ago

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Verified Customer

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John Akmal Malden, MA

Don't understand not being able to apply for credit for debt not in the program

2 years ago

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Verified Customer

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Julie Kent Spokane, WA

The creduitors are still calling 4 and 5 times daily

2 years ago

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Verified Customer

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Colleen Kennemer Athens, TN

Not everything was disclosed to me when I signed up

2 years ago

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Verified Customer

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Shelicia Lawson West Monroe, LA

I told Isaac R I didn't not want to move forward with Americor and I cancelled my contract.

2 years ago

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Verified Customer

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James B Norman Gladwin, MI

Nobody has called me to assure me everything I'd on track.

2 years ago

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Verified Customer

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Trudy L Gazzo Hilton, NY

they haven't got in touch with my creditors yet

2 years ago

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Verified Customer

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Betty Webb Killeen, TX

Because right now they haven't done anything for me I still have bill collections call me

2 years ago

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Verified Customer

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chantel trim Gulfport, MS

Nothing has begun for our creditors..all i know is that they have my money.

2 years ago

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Verified Customer

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Richard Carpenter Knoxville, TN

Have not heard from anyone with Americo. Need to know what is going on with my account

2 years ago

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Verified Customer

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Eddie

Just be more up front with the customers.

2 years ago

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Verified Customer

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Janet Batesville, IN

I'm not saving much. I'm actually going to end up paying more.

2 years ago

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Verified Customer

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Katrina Esquivel Chandler, AZ

haven't heard anything from them as to the progress of my program

2 years ago

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Verified Customer

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Elda Cato Simi Valley, CA

It takes them too long to contact the creditors and start making payment

2 years ago

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Verified Customer

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adolfo estrada El Centro, CA

Seem slow to start resolving my accounts

2 years ago

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Verified Customer

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richard Martinez

Because I haven't seen anything happen yet with my cards and loans

2 years ago

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Verified Customer

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Gregory Fisch Charlotte, NC

My loan disbursement was suppose to be a Monday, it's Thursday and I don't have it

2 years ago

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Verified Customer

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Tameshia Glendale, AZ

Many unexplained fees! Discover card cost me a lot of extra money!!Not happy!!

2 years ago

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Verified Customer

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Mickey Gambill Murfreesboro, TN

Charge way to much money for what you get

2 years ago

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Verified Customer

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Felicia

The customer support person I talked to was very friendly.

2 years ago

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Verified Customer

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Mary Ann Brewster Brooksville, FL

I have had no payoffs and I keep giving them money with fees

2 years ago

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Verified Customer

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Marie Augusta, GA

There is team work or communication they mess up they take your informations and just toss it aside

2 years ago

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Verified Customer

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Sheyla

Good. I just started.

2 years ago

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Verified Customer

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Juan Cardoza Corona, CA

Because I am still getting calls from my credit card company's two months after starting

2 years ago

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Verified Customer

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Christopher West Greenwich, RI

Helpful, good customer service with follow-ups, satisfied with what they did for me

2 years ago

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Verified Customer

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Wanda kelley Florence, AL

they don't tell you you will be sued by creditors. Then they don't handle the lawsuit

2 years ago

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Verified Customer

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Beverly Watkins Virginia Beach, VA

Not helping, my debts have increased and my credit score is lower then before.

2 years ago

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Verified Customer

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Steven Klimasewski Apollo, PA

Because my creditors are still contacting me

2 years ago

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Verified Customer

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Amanda Sutton Raleigh, NC

My charge card companies are still calling me for payment

2 years ago