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Americor

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9.9

Overall Score

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Barry H Hall Lakeland, FL

Failure to communicate, advisors not available, do not return emails or calls

4 years ago

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JOSEPH ANTHONY GERMAN Media, PA

My creditors are still calling and emailing me and harassing me.

4 years ago

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nickesha russell Elmont, NY

Because everything was not properly explained to me

4 years ago

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Leslie Jones Stockton, CA

I don't see where anything is getting paid.

4 years ago

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GEOVANNI RAMIREZ New York, NY

DONT RECEIVED YET ANY CHANGE .MY SCORE.DOWN 500 .NEED CONSOLIDATION DEBTS LOAN..NOW NO WAY

4 years ago

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JaCara Boatner West Monroe, LA

They have started the process. It's taking too long.

4 years ago

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Willa Whitmyer Everett, WA

Would not work with my financial situation and did not give me my full refund

4 years ago

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Tajyana McCants Beverly, MA

Misleading, program much longer than expected, representative not available when I had questions

4 years ago

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David Pollard Richmond, TX

Started off well now noone working with me

4 years ago

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Diana Gladney Charlotte, NC

Didn't explain the program good. And when I canceled the service. They keep trying to bill me

4 years ago

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Martha

I personally think Americor's fees are a little high.

4 years ago

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Raymond Irvin Leadwood, MO

Very helpful staff. Ease of getting program started.

4 years ago

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Jose Carrollton, TX

they take a long time to respond to credit banks

4 years ago

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Andy Shafer Pleasant Hill, CA

If I knew now, what was going to happen to my Credit, I would have used this service.

4 years ago

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Reply from Americor

Americor has successfully settlement thousands of credit card accounts each month for our clients and as this is a hardship program, we understand that this may not be a good fit for everyone.

Mar. 8th, 2022

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Joseph

Americor’s system I found to be very confusing to me because I am new.

4 years ago Edited January 10, 2024

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Kevin Henkens Alexander, IL

Customer service was impressive and response time dealing with creditors is mentionable.

4 years ago

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M hull Fremont, NE

They don't get back to you in a timely matter

4 years ago

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Karen Bennett Paducah, KY

Really didn't save me any money when you add in your fees. Almost got me taken to court.

4 years ago

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Reply from Americor

Hi Karen,

During the compliance call along after your enrollment, you were made aware that we do not provide legal advice and we provided you reference for an attorney referral. Information pertaining to fees is included in the customer’s signed enrollment documents, as is fee collection upon termination of the agreement.

If you have any further questions or concerns please feel free to reach us directly at pr@americor.com.

We look forward to assisting you in the completion of your program.

Dec. 21st, 2021

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Jamie Lynn Poole Bourbon, MO

They wernt honest about how negatively this process would affect my credit

4 years ago

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Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Dec. 21st, 2021

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Roberta Gross

Program is not working as well as promised. I would never recommend it to anyone. Very disappointing.

8 months ago

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Reply from Americor

Roberta,

Thank you for sharing your feedback. We take concerns about program details very seriously and want to ensure we fully understand your experience. Please contact our Office of the President directly at officeofthepresident@americor.com
so we can review your account personally and work toward a resolution with you.

-Americor

Jan. 28th, 2026

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Gheng Ocampo

Hassle free while they are helping me with process

9 months ago

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Reply from Americor

Thank you for sharing your experience! We’re happy to hear the process has been hassle-free and that our team has been able to support you along the way. We appreciate the opportunity to assist you.

— Americor

Jan. 6th, 2026

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Jon

Very thorough with explaining the process Very reassuring

10 months ago

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Reply from Americor

Thank you for your kind feedback! We’re glad to hear our team was thorough in explaining the process and helped put you at ease. We appreciate your trust and are here to support you every step of the way.

— Americor

Jan. 6th, 2026

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Blanca Garcia

It was a great thorough experience with questions answered

10 months ago

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Reply from Americor

Thank you for sharing your experience! We’re glad to hear that your questions were answered and that the process felt thorough and clear.

— Americor

Jan. 6th, 2026

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Jesus Santoyo South Gate, California

Thank you Brett for your help and time explaining everything with details.

2 months ago

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Reply from Americor

Jesus,
Thank you for your kind review! We're so glad Brett took the time to explain everything thoroughly and provide the support you needed. We appreciate your trust and wish you continued success on your financial journey.

Jul. 23rd, 2026

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james wright

Chad crist was very knowledgeable and had excellent customer service

1 year ago

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Reply from Americor

🙌 Thanks for the shout-out! We’re so glad Chad’s knowledge and excellent customer service made a difference for you. We think he’s pretty awesome too! 💙✨
-Americor

Sep. 3rd, 2025

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Ron Kellis

Total understanding of my needs , very knowledgeable and friendly

1 year ago

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Reply from Americor

We’re so glad to hear you felt understood and supported! Our team always strives to be knowledgeable, friendly, and attentive to your needs. Thank you for sharing your experience with us!
-Americor

Aug. 27th, 2025

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Doug Stiles

No real complaints or accolades at this time…….satisfied with program….

1 year ago

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Reply from Americor

We appreciate you taking the time to share your feedback. We’re glad to know you’re satisfied with the program, and we’ll continue working hard to make sure your experience stays positive!
-Americor

Aug. 27th, 2025

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Meredith Landry

Ryan Lang helped a great in beginning. Gina Pihl was very informative a polite today!

1 year ago

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Reply from Americor

Ryan Lang was incredibly helpful in the beginning and really set a great tone for the process. Today, Gina Pihl was very informative and polite she answered all my questions and made everything clear. Grateful for the support from both of them!

Aug. 6th, 2025

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Sherry Hinojosa

Very nice and understanding. Made me hopeful about getting out of debt.

1 year ago

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Reply from Americor

Thank you so much for your kind words! 💙 We're so glad our team was able to give you hope and clarity. You're not alone in this—together, we're working toward a debt-free future! 🙌

Jul. 31st, 2025

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Carolyn Laborde

She was very helpful and calmed me down about the court summons.

1 year ago

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Reply from Americor

We’re so glad she could help calm your nerves court summonses are stressful, but having the right support makes all the difference! Thanks for sharing your experience, and we’re here for you every step of the way! 💙✨

Jul. 29th, 2025

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Areli Cruz

Although she was unable to help me resolve as expected, she did give me options, and was empathetic

1 year ago

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Reply from Americor

Thank you for your feedback. While we’re sorry to hear that the resolution didn’t meet your expectations, we truly appreciate you acknowledging the effort made to present options and provide support.

Our goal is always to offer transparent guidance and compassionate service, even when challenges arise. If there’s anything more we can do to assist or revisit your options, please don’t hesitate to reach out to our Office of the President at 📧 cs@lib1st.com — we’re here to help.

Sincerely,Americor

Jul. 24th, 2025

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Ann Frey

Everyone was very good to work with And took the time to answer my questions.

1 year ago

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Reply from Americor

Thank you so much for your kind words! We’re thrilled to hear that our team took the time to answer your questions and made your experience a positive one. It means a lot to us that you felt supported throughout the process.

If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help.

Warm regards, Americor

Jul. 24th, 2025

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Terry Adair

Excellent customer service So helpful with my issue. Very kind and caring.

1 year ago

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Reply from Americor

Thank you so much for the kind words! 💛 We're blushing over here! Our team always aims to serve with heart, and it means the world to hear that you felt truly cared for. If you ever need us again, we’re just a call or email away!

With appreciation, Americor

Jul. 24th, 2025

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Jordan Schulz

Americor does all the ground work and negotiating so you can be worry free.

1 year ago

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Reply from Americor

"We love to hear that! 🙌 At Americor, our goal is to take the stress off your shoulders so you can focus on your future—not your debt. 💼💙 Thanks for trusting us to do the heavy lifting. We're here for you every step of the way!

Jul. 23rd, 2025

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Lisa Krell Aulicino

Infiniti was respectful, explained the issue well and was able to help me.

1 year ago

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Reply from Americor

Thank you for sharing your experience! We’re glad to hear that Infiniti was respectful, clear, and helpful throughout your interaction. We’ll make sure to pass your kind words along—she’ll be happy to hear them!

If you ever need further assistance, we’re here for you. Americor

Jul. 24th, 2025

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Christopher Culbe

They helped me get out of a tight financial spot caused by my divorce

1 year ago

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Reply from Americor

Thank you for sharing your experience, Christopher. We’re glad we could help you through a tough financial time during your divorce. If you ever need support moving forward, we’re here for you.

Best regards, Americor

Jul. 24th, 2025

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Jeff “DetJeff”

Shaunai S Answered my questions clearly and quickly. Thank you

1 year ago

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Reply from Americor

Thank you, Jeff! We’re glad Shaunai S was able to answer your questions clearly and quickly. We’ll be sure to pass along your thanks!

If you need anything else, we’re here to help.

Jul. 24th, 2025

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Vada Howard

she was very pleasant and professional and made me feel comfortable

1 year ago

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Reply from Americor

Thank you for your kind words! We’re happy to hear that she made you feel comfortable with her pleasant and professional approach. We’ll be sure to share your feedback with her.

If you ever need anything else, we’re here to help. Americor

Jul. 24th, 2025

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dianne stolle

Very professional answered all my questions. Nice repor. 10+

1 year ago

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Reply from Americor

A 10+ review? That’s grate news! 😄 We're thrilled to hear you had a gouda experience and that our team could provide the answers you needed with a touch of professionalism and a whole lot of care.

Your feedback is the mac to our cheese it keeps us going! Thank you for taking the time to share it. 🧡

Jul. 17th, 2025

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Manar Razooki

Taniya provided excellent service and answered all my questions.

1 year ago

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Reply from Americor

Thank you, Manar, for your kind words! We’re glad Taniya could provide excellent service and answer all your questions. We’re here to support you every step of the way!

Jul. 17th, 2025

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charles spiker

Very helpful. answered all questions. Made it very easy to follow along

1 year ago

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Reply from Americor

Thank you so much! 😊 We’re glad to hear everything was clear and easy to follow. Our team is here to make the process as smooth as possible for you every step of the way! 💬💙

Jul. 8th, 2025

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Teresa Martens

Working with Angel was a easy process. Looking forward to be debt free.

1 year ago

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Reply from Americor

Thank you for sharing your experience! We’re happy to hear that working with Angel made the process easy for you. We’re excited to support you on your journey to becoming debt free!

If you ever need anything along the way, don’t hesitate to reach out.

Best regards, Americor

Jul. 24th, 2025

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Adam Bunch

Took a lot of money, did nothing. Promised a debt consolidation loan after 6 months in program, then after 6 months said it could be 24 months before a loan was offered.

2 years ago

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Reply from Americor

Thank you for sharing your feedback. We understand how frustrating this situation must be, and we sincerely apologize for any confusion or unmet expectations regarding the debt consolidation loan timeline. Our goal is always to help our clients achieve financial freedom, and we take your concerns seriously.

Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. We're committed to working with you to address these issues and find the best path forward.

Kind regards,
Americor

Sep. 24th, 2024

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Elaine

Very helpful. If you have a problem, they will try and help you solve it.

2 years ago

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Reply from Americor

Elaine,

Thank you for your feedback! We truly appreciate you taking the time to share your experience. Our team is always committed to listening, understanding concerns, and working toward solutions that best support our clients. We’re glad to hear you felt helped and supported!

-Americor

Feb. 20th, 2026

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OmaJudy

We liked the way they made us relax and feel comfortable with our decision.

2 years ago

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Reply from Americor

OmaJudy,

We’re glad to hear our team made you feel comfortable and confident in your decision. Thank you for sharing your positive experience!

-Americor

Feb. 20th, 2026

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Ingrid Vasquez

Very good company they help you a lot and they work with you

2 years ago

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Reply from Americor

Ingrid,

We’re glad to hear that you’ve had a positive experience and felt supported throughout the process! Thank you for sharing your feedback.

-Americor

Feb. 20th, 2026

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Abigael Acasio

Jade B helps me a lot! It’s an easy process and very helpful!

2 years ago

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Reply from Americor

Abigael,

We’re thrilled to hear that Jade B. was so helpful and made the process easy for you! Thank you for sharing your experience.

-Americor

Feb. 20th, 2026

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Beth Sparks

Amazing customer service, I appreciate the help. I feel much better now

2 years ago

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Reply from Americor

Beth,

We’re thrilled to hear that our customer service made a difference and helped you feel more at ease. Thank you for sharing your experience!

-Americor

Feb. 20th, 2026

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tim tuzon

Jay was a pleasure to deal with. Would deal with him over any other company!

2 years ago

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Reply from Americor

Tim,

We’re thrilled to hear that Jay provided such a positive experience! Thank you for sharing your feedback and trust in our team.

-Americor

Feb. 20th, 2026

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Travis Proveaue

Happy to get out of the hole so like that I have one payment instead of 6

2 years ago

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Reply from Americor

Travis,

We’re glad to hear that consolidating your payments has made things easier for you! Thank you for sharing your positive experience.

-Americor

Feb. 20th, 2026