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Americor

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9.6

Overall Score

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Bobby shoemake

The quick service and the kind knowledgeable people helping me.

2 years ago

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Brian Sundstrom

Takes entirety to long to settle a debt. And mis leads you telling you after you complete 6 months in the program you will be able to get the loan to pay everything off.

2 years ago

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Reply from Americor

We're truly sorry to hear about your frustrations regarding the length of time it took to settle your debt and the misleading information you received about the timeline for obtaining a loan to pay off your debts.

Your feedback is incredibly important to us, and we apologize for any inconvenience or disappointment our service may have caused you. We understand the importance of clear communication and realistic expectations throughout the debt settlement process, and we regret any misunderstanding or misrepresentation of our services.

We are actively reviewing our processes and communication channels to ensure that we provide transparent and accurate information to all of our clients. Your feedback will serve as an important learning opportunity for us as we strive to improve our services and ensure that all of our clients receive the support and assistance they need.

If there's anything else you'd like to share about your experience or if you have any further questions or concerns, please don't hesitate to reach out to us at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for your patience and understanding as we work to make the necessary improvements. We value your trust in us and remain committed to providing you with the support and assistance you need.

Best regards,
Americor

Apr. 3rd, 2024

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Denise Bennett

Alexandra made it so comfortable and uncomplicated to consolidate.

2 years ago

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Will Watkins

Straight forward communication from an American owned/ based company.

2 years ago

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Shanna

Great service. Love the user friendly app and how informative they are.

2 years ago

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Linda Stewart Dawsonville, GA

Great customer service. Very helpful in becoming debt free.

2 years ago

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Ralph Molina

Two months into the program and I already settle one account. Thank you!!

2 years ago

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Daniel Meza Austin, TX

Great service and very informative. He was very attentive to my questions.

2 years ago

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Donna Semien Baton Rouge, LA

Assistant was very knowledgeable and gave great info about program

2 years ago

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Ally L White Plains, NY

talked to a wonderful person Lauren B she was amazing and so understanding

2 years ago

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Angel Pollard Palmdale, CA

Great communication . Informative. Professional representatives.

2 years ago

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Galen Raper TX

All important information was revealed verbally and in writing.

2 years ago

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Elises Pujols

Amazing service. They guide me through all the steps, knowledge of each step.

2 years ago

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jeanne booth

Great to work with, always willing to discuss accounts. Good team

2 years ago Edited April 25, 2024

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David Baker Indianapolis, IN

The customer service is great,i just started so we will see what happens

2 years ago

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Josie Guerrero San Antonio, TX

Very professional and knowledgeable, rep helped me out with questions

2 years ago

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Jethro “Bodean” Clampet

So far all of my concerns have been met with a swift direct response . THANKS

2 years ago

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Jermaine Hawkins Hopkinsville, KY

Andrew was very detailed and helpful. He was very respectful

2 years ago

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Alan South Lyon, MI

I liked that there was no grey area and everything happened as planned.

2 years ago

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Tolivers Dayton, OH

First settlement 2 1/2 months in. We are very satisfied! Keep them coming!

2 years ago

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diana martinez Laredo, TX

The people there handle and answer all my questions and help me a lot

2 years ago

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Phyllis Bates Lewisburg, TN

Really works hard to help their customers. Would recommend to anyone

2 years ago

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Dorothy Chivers

How fast they are settling my debt and how they communicate with me

2 years ago Edited March 25, 2024

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George Bolden Staunton, VA

Great company to have you back help me , they was very helpful

2 years ago

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Hazy Birmingham, AL

I contacted them with a ton of stress and was instantly relieved

2 years ago

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Chole Rivera Kennewick, WA

Great friendly service and staff. Very helpful if I have questions.

2 years ago

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Ray Landes

Everything is heading in tge right direction and I'm happy with my savings so far.

2 years ago Edited April 17, 2024

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Richard Wolf 'Ewa Beach, HI

Very helpful for me and getting me started on the way to be debt free. 🙂

2 years ago

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Nelly

My experience was promising from the beginning to the current.

2 years ago

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Raymond Shaw II Harriman, TN

They were kind and very informative in the steps that were required to get me back on track.

2 years ago

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Vonnie Mick

very professional on the phone; kind and top rate customer service overall.

2 years ago

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Margaret LA

Great communication with Gary! Also, Duane was very helpful today! Thank you!

2 years ago

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Shirley Holmes

very detailed, knowledgeable, friendly, client oriented, speedy

2 years ago

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Dee Hernandez Poughkeepsie, NY

The rep was ready and eager to a swer any concerns that I had.

2 years ago Edited March 7, 2024

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Fatima Umana Boston, MA

She was Very professional and helpful , I’m glad she helped me

2 years ago

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Anthony Bruno Boston, MA

Americor, has reached out to me, and offered me a plan to get out of debt.

2 years ago

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Beverly Sullivan Statesville, NC

Customer Review Video

2 years ago Edited March 7, 2024

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Jeff Sonner Phoenix, AZ

Agent was very helpful, kind, informative, and professional.

2 years ago

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Joenia Cantre Batista

The fact that I have saved money and also that I can pay it off anytime.

2 years ago

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quicksilver 99 Petal, MS

I like how they keep notifying of my progress! 4th settlement!! 2 more to go

2 years ago

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Donna Stevenson Port Richey, FL

I felt comfortable talking to Augie. He explained everything very clearly

2 years ago

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Antonio Maldonado Kissimmee, FL

Very friendly and helpful employees, they did all possible to help me

2 years ago

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Jimmy Moore

Liked the way one was settled pretty quickly. Would like to hear about the progress on the others

2 years ago

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brett dearmore CA

Great experience with this company versus the others I tried

2 years ago

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Timothy McQuade High Point, NC

Very helpful and professional. I was apprized of everything up front.

2 years ago

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Steven Goodman Spring Hill, KS

Easy to work with and they are doing a great job. Thanks Americor!

2 years ago

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Robert Chmielewski Tonganoxie, KS

Judy G was so nice and understanding. A pleasure to work with.

2 years ago

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Mercedita Bernardo Lakewood, NJ

Customer service was excellent. I will refer them to my colleague

2 years ago

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Ashley Smith Slidell, LA

So easy to work with!! I appreciate Americor for taking this out of my hands!

2 years ago

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Jeff RIemer Columbus, OH

Easy to deal with and have my best intentions to make me debt free.

2 years ago