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Americor

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9.6

Overall Score

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ELIZABETH A MULLIN

Julia was wonderful-answered all my concerns and explained each step

2 years ago

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carlin rupnow

Very professional and kind. THEY WERE EASY TO COMMUNICATE WITH! VERY HELPFUL.

2 years ago

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Logan Page

Dallas is a true hero. I can’t thank him enough for helping me

2 years ago

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Georgia Vattimo

Their staff is very helpful, respectful and has helped me out quite a bit

2 years ago

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maryetta hartman

Employees very friendly and eager to answer all your questions

2 years ago

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Chad Elliott

Great experience, Emerson was extremely helpful and knowledgeable.

2 years ago

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Copez78

Americor was great to work with! They handled everything quick!

2 years ago

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Ken Price

They delt with all my past creditors and made all negotiations

2 years ago

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Walter Teller

Thorough not in lawyer speak and welcoming. Now let’s get the job done!

2 years ago

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alma

great service and giving me a big relief and peace of mind .

2 years ago

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Michelle Dudley

Treated very respectfully. Made it easy to get through everything.

2 years ago

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Stuart Nichols

the courtesy exhibited by the staff and the quality of work being performeed

2 years ago

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scott edwards

They were very helpful and allowed me to get control of my financial situation

2 years ago

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stephanie pearson

Explained everything in detail and suggested things that I had no clue about.

2 years ago

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Teresa Combs

Professional and courteous staff dedicated to helping people.

2 years ago

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Arianny Paulino

Customer service was great and clear so far I expect to keep working on

2 years ago

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Betty Johnson

First call and it was very nice everything was explained and I was very happy

2 years ago

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Shonterria Barham

I was very hesitant at first but everyone has been very professional and considerate!

2 years ago

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Juanita Grainger

Great company to deal with. They helped me reconcile all my credit cards.

2 years ago Edited April 22, 2024

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Zakia James

They helped me within a year to clear a lot of my debt! Thank you sooo much!!

2 years ago

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jeanine solomon (JMac)

Very professional and extremely helpful! Great organization to work with.

2 years ago

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Jerome Hunter

They seem cool . Philip D put me on to them and i trust him .

2 years ago

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ervin s rinker jr

things explained in an understandable way, questions answered timely matter

2 years ago

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Bobby shoemake

The quick service and the kind knowledgeable people helping me.

2 years ago

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Brian Sundstrom

Takes entirety to long to settle a debt. And mis leads you telling you after you complete 6 months in the program you will be able to get the loan to pay everything off.

2 years ago

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Reply from Americor

We're truly sorry to hear about your frustrations regarding the length of time it took to settle your debt and the misleading information you received about the timeline for obtaining a loan to pay off your debts.

Your feedback is incredibly important to us, and we apologize for any inconvenience or disappointment our service may have caused you. We understand the importance of clear communication and realistic expectations throughout the debt settlement process, and we regret any misunderstanding or misrepresentation of our services.

We are actively reviewing our processes and communication channels to ensure that we provide transparent and accurate information to all of our clients. Your feedback will serve as an important learning opportunity for us as we strive to improve our services and ensure that all of our clients receive the support and assistance they need.

If there's anything else you'd like to share about your experience or if you have any further questions or concerns, please don't hesitate to reach out to us at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for your patience and understanding as we work to make the necessary improvements. We value your trust in us and remain committed to providing you with the support and assistance you need.

Best regards,
Americor

Apr. 3rd, 2024

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Denise Bennett

Alexandra made it so comfortable and uncomplicated to consolidate.

2 years ago

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Will Watkins

Straight forward communication from an American owned/ based company.

2 years ago

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Shanna

Great service. Love the user friendly app and how informative they are.

2 years ago

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Linda Stewart Dawsonville, GA

Great customer service. Very helpful in becoming debt free.

2 years ago

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Ralph Molina

Two months into the program and I already settle one account. Thank you!!

2 years ago

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Daniel Meza Austin, TX

Great service and very informative. He was very attentive to my questions.

2 years ago

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Donna Semien Baton Rouge, LA

Assistant was very knowledgeable and gave great info about program

2 years ago

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Ally L White Plains, NY

talked to a wonderful person Lauren B she was amazing and so understanding

2 years ago

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Angel Pollard Palmdale, CA

Great communication . Informative. Professional representatives.

2 years ago

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Galen Raper TX

All important information was revealed verbally and in writing.

2 years ago

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Elises Pujols

Amazing service. They guide me through all the steps, knowledge of each step.

2 years ago

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jeanne booth

Great to work with, always willing to discuss accounts. Good team

2 years ago Edited April 25, 2024

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David Baker Indianapolis, IN

The customer service is great,i just started so we will see what happens

2 years ago

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Josie Guerrero San Antonio, TX

Very professional and knowledgeable, rep helped me out with questions

2 years ago

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Jethro “Bodean” Clampet

So far all of my concerns have been met with a swift direct response . THANKS

2 years ago

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Jermaine Hawkins Hopkinsville, KY

Andrew was very detailed and helpful. He was very respectful

2 years ago

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Alan South Lyon, MI

I liked that there was no grey area and everything happened as planned.

2 years ago

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Tolivers Dayton, OH

First settlement 2 1/2 months in. We are very satisfied! Keep them coming!

2 years ago

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diana martinez Laredo, TX

The people there handle and answer all my questions and help me a lot

2 years ago

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Phyllis Bates Lewisburg, TN

Really works hard to help their customers. Would recommend to anyone

2 years ago

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Dorothy Chivers

How fast they are settling my debt and how they communicate with me

2 years ago Edited March 25, 2024

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George Bolden Staunton, VA

Great company to have you back help me , they was very helpful

2 years ago

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Hazy Birmingham, AL

I contacted them with a ton of stress and was instantly relieved

2 years ago

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Chole Rivera Kennewick, WA

Great friendly service and staff. Very helpful if I have questions.

2 years ago

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Ray Landes

Everything is heading in tge right direction and I'm happy with my savings so far.

2 years ago Edited April 17, 2024