Name: Americor
Rating: 4.9

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Verified Customer

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Amanda Garrett Mountain Home, AR

So far so good , already settled one account!!!

2 years ago

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Randy Newton, IA

To many different people that I've had to talk too

2 years ago

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Barry H Hall Lakeland, FL

Failure to communicate, advisors not available, do not return emails or calls

2 years ago

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JOSEPH ANTHONY GERMAN Media, PA

My creditors are still calling and emailing me and harassing me.

2 years ago

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nickesha russell Elmont, NY

Because everything was not properly explained to me

2 years ago

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Leslie Jones Stockton, CA

I don't see where anything is getting paid.

2 years ago

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GEOVANNI RAMIREZ New York, NY

DONT RECEIVED YET ANY CHANGE .MY SCORE.DOWN 500 .NEED CONSOLIDATION DEBTS LOAN..NOW NO WAY

2 years ago

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JaCara Boatner West Monroe, LA

They have started the process. It's taking too long.

2 years ago

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Willa Whitmyer Everett, WA

Would not work with my financial situation and did not give me my full refund

2 years ago

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Tajyana McCants Beverly, MA

Misleading, program much longer than expected, representative not available when I had questions

2 years ago

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David Pollard Richmond, TX

Started off well now noone working with me

2 years ago

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Diana Gladney Charlotte, NC

Didn't explain the program good. And when I canceled the service. They keep trying to bill me

2 years ago

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Martha

I personally think Americor's fees are a little high.

2 years ago

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Raymond Irvin Leadwood, MO

Very helpful staff. Ease of getting program started.

2 years ago

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Jose Carrollton, TX

they take a long time to respond to credit banks

2 years ago

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Andy Shafer Pleasant Hill, CA

If I knew now, what was going to happen to my Credit, I would have used this service.

2 years ago

Reply from Americor

Americor has successfully settlement thousands of credit card accounts each month for our clients and as this is a hardship program, we understand that this may not be a good fit for everyone.

Mar. 8th, 2022

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Joseph

Americor’s system I found to be very confusing to me because I am new.

2 years ago Edited January 10, 2024

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Kevin Henkens Alexander, IL

Customer service was impressive and response time dealing with creditors is mentionable.

2 years ago

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M hull Fremont, NE

They don't get back to you in a timely matter

2 years ago

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Karen Bennett Paducah, KY

Really didn't save me any money when you add in your fees. Almost got me taken to court.

2 years ago

Reply from Americor

Hi Karen,

During the compliance call along after your enrollment, you were made aware that we do not provide legal advice and we provided you reference for an attorney referral. Information pertaining to fees is included in the customer’s signed enrollment documents, as is fee collection upon termination of the agreement.

If you have any further questions or concerns please feel free to reach us directly at pr@americor.com.

We look forward to assisting you in the completion of your program.

Dec. 21st, 2021

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Verified Customer

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Jamie Lynn Poole Bourbon, MO

They wernt honest about how negatively this process would affect my credit

3 years ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Dec. 21st, 2021

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Cesarea “OVomega” Wright

Agent was nice and explained everything well.

8 months ago

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Yikes50

Very pleasant and comfortable to talk too!!

8 months ago Edited April 24, 2024

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andrew jackson FL

Like strong customer service and communication

8 months ago

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luke zenk

Easy to work with and personal was very respectful.

8 months ago

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Carolyn l Sizelove Mount Vernon, OH

Making me be a little better prepared as to what may become

8 months ago

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Jacqueline Sonceau-Ryan Charlotte, NC

GREAT CUSTOMER SERVICE. EVERYTHING WAS EXPLAINED IN DETAIL

8 months ago

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Rafael Domínguez Houston, TX

Help me alot save some money every month

8 months ago

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Alicia Samela New Rochelle, NY

They work very fast on settling an account

8 months ago

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Cynthia L Timm Bismarck, ND

Very new here; 4 mo. Rec'd 1st settlemnt

8 months ago

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Mercedes Valdes

Excellence! Professional, Amazing team thank you all!!!

8 months ago

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Ryan Marquart Kenton, OH

Got everything going for me in a timely manner

8 months ago

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Marilyn Adkins Sandusky, OH

Made me feel secure and that it was personal.

8 months ago

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Frank Bourbon Hillsboro, MO

Very helpful and informative. Very professional.

9 months ago

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Pete Barbee Sedona, AZ

Very knowledgeable and professional people.

9 months ago

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Olga Russell Houston, TX

They contact me through email which is great!

9 months ago

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Julia M West Raleigh, NC

Customer service is excellent. I prefer Americor.

9 months ago

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April Burns Cumberland, MD

I’m on track with getting my credit fixed

9 months ago

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Salve Honolulu, HI

Job well done! Sufficiency, organized and consistent

9 months ago

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Jim Ratti New York, NY

They treated me like I was family. Chad is the Best!!

9 months ago

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Lee Roberts LA

Everyone has been very helpful. No complaints.

9 months ago

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sheldon maynard

good service provided.to me on phone and computer

9 months ago

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M.C Prescott, AZ

Clear and concise info, Rep was very professional.

9 months ago

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Ngoeun Oum Tacoma, WA

Great job at explaining. Very friendly and professional.

9 months ago

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Marta Rehim

Honest and kind with clients during the whole time .

9 months ago

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Tess Cusic Red Bank, NJ

VERY FRIENDLY AND EXPLAINED EVERYTHING VERY WELL!

9 months ago

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Laurie Soulor Loris, SC

Ease of payment . Everyone is so nice to deal with

9 months ago

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Gisela Solis Cleveland, OH

I Ike how comforting and understanding the staff was.

9 months ago

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Bill McKee

Trustworthy and results driven! I will soon be debt free!

9 months ago Edited April 25, 2024

Reply from Americor

We are deeply sorry to hear about your dissatisfaction with the loan option and the lack of full disclosure regarding its terms and implications. Your trust in us is of utmost importance, and we regret any confusion or frustration you've experienced as a result of this situation.

We understand your desire to switch back to the 4-year plan and are committed to exploring any possible solutions to address your concerns. Your feedback is invaluable to us, and we are actively reviewing our processes to ensure that we provide transparent and accurate information to all our clients.

Regarding the loan's impact on your credit score and the repayment process, we apologize for any inconvenience or disappointment this may have caused. Rest assured, we are dedicated to resolving these issues and ensuring that you receive the support and assistance you need.

Please reach out to us at officeofthepresident@americor.com to discuss your specific concerns further. We are here to listen to your feedback, address your questions, and work towards a resolution that meets your needs and expectations.

Warm regards,
Americor

Mar. 18th, 2024

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Michelle Carter New Philadelphia, OH

Donnell was amazing. He was so courteous and knowledgeable.

9 months ago