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Americor

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8.2

Overall Score

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Ronald Hatfield Goodview, VA

Excellent support and progress. East to tack progess online.

10 months ago

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Raymond Berdon Honolulu, HI

Jessica was so awesome!! I am ready to be financially stable again!

10 months ago

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Ms kitty Kansas City, MO

very knowledgeable and helpful talking with them gave me great relief

10 months ago

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Jordan Trujillo Chamisal, NM

The person who helped me (Reece S) was very informative and polite.

10 months ago

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Jay Garcia San Antonio, TX

Great customer service and overall best option for financial progress!

10 months ago

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Jorge Salvans Sr

Fast answer with several options mostly to solve my question

10 months ago

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Thomas Gray Bonners Ferry, ID

Great company that respond to taking care of the credit issues

10 months ago

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James Peters Ocala, FL

Excellent assistance, easy to process. Look forward to working with you.

10 months ago

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Lonnie Caldwell Dalton, GA

Some of the settlements are a little slow going thru but other than that a great job

11 months ago

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Anthony Badalucca Sound Beach, NY

very profession and helpful, we would definitely recommend them to others

11 months ago

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Diana guerrero

I love Americor, excellent communication, excellent work, the best

11 months ago

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Kathy Riddle Richmond, MO

Very helpful, took her time with me, great customer service

11 months ago

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Donna

Johnny was really good. He is the reason I did this. I almost didn't

11 months ago

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Hieu Atlanta, GA

Mr. Devin K is awesome with his customer service skill.would recommended him.

11 months ago

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Julia Dominguez Lake Worth, FL

Very satisfied, thank you for explaining every detail clearly.

11 months ago

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Floyd Harris

The experience was easy, and quick. The staff was friendly and knowledgeable.

11 months ago Edited December 1, 2023

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Laura Hutchinson East Stroudsburg, PA

Just got my first settlement, so we're at the tip of the iceberg. But so far so good!

11 months ago

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Curtis Miller Detroit, MI

The associates were very kinds and friendly. Explained very clearly

11 months ago

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Hector Ortiz Perth Amboy, NJ

Very helpful and knowledgeable in my financial restructuring.

11 months ago

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Connie Shanhols Redding, CA

Easy to work with and they check on me weekly to update my status.

11 months ago

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Michael Bain

So far I have had a good experience. They have keep in touch with me.

11 months ago Edited April 12, 2024

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Josephine Mccann Las Vegas, NV

Ryan was amazing. He answered all my questions and was very helpful.

11 months ago

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ADELA FABIAN Montoursville, PA

Everything was fantastic and the customer service is amazing thank you

11 months ago

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Kimberly Schram Vancouver, WA

Great customer service! They explain every step along the way!

11 months ago

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Michael Jett Woodland Hills, CA

I found that they were very polite and very professional and very helpful

11 months ago

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Mark Wilcox NC

Fast courteous service they helped me a lot and I do appreciate it

11 months ago

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Ronnie Collins

They are very kind , and very helpful. Hope we have an good experience with the company.

11 months ago

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Pat Booth Staunton, VA

I was very pleased with the young man who helped me to understand the program.

11 months ago

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Hank Walshak Dallas, TX

Tara W was Amazing!! She made the process super easy and was very motivating!

11 months ago

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Ivan

Very professional and fast helpful from Rudy C , thank you again..

11 months ago

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Regina Belfiore Dickinson, TX

THE CARE GIVEN TO THE CUSTOMER. tHE EASE AT GETTING THINGS FILLED OUT.

11 months ago

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Michael Smith Nacogdoches, TX

Mrs alinna c was wonderful in every aspect. Thank ya for helping me.

11 months ago

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johnny moore Aiken, SC

I like the information that was given to help me get out of financial debt.

11 months ago

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Elwood Doyle Sonora, CA

Patient, understanding, calm and knowledgeable . Enjoyed speaking with Tim S.

11 months ago

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Monique Alexander Charlotte, NC

My questions were answered, and I was guided through the process.

11 months ago

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marilyn scott Las Vegas, NV

I'm just happy because everything is going well and it didn't take long.

11 months ago

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Christopher Richardson Scottsdale, AZ

Josh was very knowledgeable. Looking forward to being debt free.

11 months ago

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Laura Brooklyn, NY

Customer service is very confident in what they were doing and very nice.

11 months ago

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Tim Sauerwein Greenbelt, MD

Thoroughness of conversation including overall process for first 6 months.

11 months ago

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Barbara Markee Dayton, OH

It was a very simple process. I qualified for the Credit 9 loan. Very happy!!!

11 months ago

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Blake Steinkraus

Very responsive and easy to work with. Saved me a lot of time and money

11 months ago

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Donald Hormachea Elmendorf, TX

They settled all of my debt at a far lower rate than I could have managed.

11 months ago

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Amy Chiabotta Richardson, TX

Most helpful. They helped me get out of a bad situation…with zero judgement.

11 months ago

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Bennie Scottsboro, AL

Advised on what action to take and that was the substance of conversation !

11 months ago

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Jeff H Sheboygan, WI

Very easy to work with. Great knowledge on all communications!

11 months ago

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Amy Hauschild Austin, TX

The staff with Americor has been informative and very helpful.

11 months ago Edited November 27, 2023

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Jennifer Gault LA

I like that there handling everything and I'm paying less in the long run

11 months ago

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Vivian Florham Park, NJ

Would like somebody to contact me. Getting a lot of phone calls. Need to know of your company contacted the creditors.

11 months ago

Americor Logo

Reply from Americor

Thank you for bringing your concerns to our attention. We understand the importance of effective communication and want to address your inquiries promptly.

We apologize for any inconvenience caused by the increased volume of phone calls. Our team is committed to assisting you and providing the necessary support throughout the debt settlement process.

To address your specific concern regarding communication with creditors, we would be more than happy to provide you with a detailed update on the status of our interactions. Please provide us with the best time and method to reach you, whether it be via phone or email, so we can ensure your preferences are respected. We can be reached at officeofthepresident@americor.com and look forward to hearing from you soon.

Your satisfaction is our priority, and we appreciate the opportunity to clarify any issues you may be experiencing. We look forward to resolving this matter and continuing to work together towards your financial goals.

Best regards,
Americor

Nov. 15th, 2023

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gu5gu581956

You folks are good but don't keep asking questions about offers that I've already answered. READ MY REPLIES!

11 months ago

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Reply from Americor

Thank you for bringing this to our attention, and we sincerely apologize for any frustration caused by repeated inquiries. We understand the importance of efficient communication and will take steps to ensure a more streamlined and attentive process moving forward.

Your feedback is invaluable, and we appreciate your patience as we work to improve our communication practices. We kindly request that you reach out directly to our Office of the President team at officeofthepresident@americor.com, so that we may resolve anything specific you'd like to address.

Once again, we apologize for any inconvenience, and we're committed to enhancing your overall experience with us.

Thank you for your understanding.

Sincerely,
Americor

Nov. 15th, 2023

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Sue Kingston, WA

They are very good at keeping me advised of what is going on.

11 months ago