Name: Americor
Rating: 4.8

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Marie Augusta, GA

There is team work or communication they mess up they take your informations and just toss it aside

2 years ago

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Sheyla

Good. I just started.

2 years ago

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Juan Cardoza Corona, CA

Because I am still getting calls from my credit card company's two months after starting

2 years ago

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Christopher West Greenwich, RI

Helpful, good customer service with follow-ups, satisfied with what they did for me

2 years ago

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Wanda kelley Florence, AL

they don't tell you you will be sued by creditors. Then they don't handle the lawsuit

2 years ago

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Beverly Watkins Virginia Beach, VA

Not helping, my debts have increased and my credit score is lower then before.

2 years ago

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Steven Klimasewski Apollo, PA

Because my creditors are still contacting me

2 years ago

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Amanda Sutton Raleigh, NC

My charge card companies are still calling me for payment

2 years ago

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Charles Las Vegas, NV

Haven't seen any results as of today. I expected more and better communication

2 years ago

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Amanda Garrett Mountain Home, AR

So far so good , already settled one account!!!

2 years ago

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Randy Newton, IA

To many different people that I've had to talk too

2 years ago

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Barry H Hall Lakeland, FL

Failure to communicate, advisors not available, do not return emails or calls

2 years ago

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JOSEPH ANTHONY GERMAN Media, PA

My creditors are still calling and emailing me and harassing me.

2 years ago

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nickesha russell Elmont, NY

Because everything was not properly explained to me

2 years ago

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Leslie Jones Stockton, CA

I don't see where anything is getting paid.

2 years ago

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GEOVANNI RAMIREZ New York, NY

DONT RECEIVED YET ANY CHANGE .MY SCORE.DOWN 500 .NEED CONSOLIDATION DEBTS LOAN..NOW NO WAY

2 years ago

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JaCara Boatner West Monroe, LA

They have started the process. It's taking too long.

2 years ago

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Willa Whitmyer Everett, WA

Would not work with my financial situation and did not give me my full refund

2 years ago

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Tajyana McCants Beverly, MA

Misleading, program much longer than expected, representative not available when I had questions

2 years ago

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David Pollard Richmond, TX

Started off well now noone working with me

2 years ago

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Diana Gladney Charlotte, NC

Didn't explain the program good. And when I canceled the service. They keep trying to bill me

2 years ago

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Martha

I personally think Americor's fees are a little high.

2 years ago

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Raymond Irvin Leadwood, MO

Very helpful staff. Ease of getting program started.

2 years ago

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Jose Carrollton, TX

they take a long time to respond to credit banks

2 years ago

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Andy Shafer Pleasant Hill, CA

If I knew now, what was going to happen to my Credit, I would have used this service.

2 years ago

Reply from Americor

Americor has successfully settlement thousands of credit card accounts each month for our clients and as this is a hardship program, we understand that this may not be a good fit for everyone.

Mar. 8th, 2022

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Joseph

Americor’s system I found to be very confusing to me because I am new.

2 years ago Edited January 10, 2024

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Kevin Henkens Alexander, IL

Customer service was impressive and response time dealing with creditors is mentionable.

2 years ago

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M hull Fremont, NE

They don't get back to you in a timely matter

2 years ago

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Karen Bennett Paducah, KY

Really didn't save me any money when you add in your fees. Almost got me taken to court.

2 years ago

Reply from Americor

Hi Karen,

During the compliance call along after your enrollment, you were made aware that we do not provide legal advice and we provided you reference for an attorney referral. Information pertaining to fees is included in the customer’s signed enrollment documents, as is fee collection upon termination of the agreement.

If you have any further questions or concerns please feel free to reach us directly at pr@americor.com.

We look forward to assisting you in the completion of your program.

Dec. 21st, 2021

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Jamie Lynn Poole Bourbon, MO

They wernt honest about how negatively this process would affect my credit

2 years ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Dec. 21st, 2021

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Jerry Williams Lawrence, KS

The people I talked to were knowledgeable and understood my situation.

8 months ago

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O Padrino Greensboro, NC

8 months ago

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Leslie J Archer Columbia City, IN

We felt heard and cared for. Great customer service

8 months ago

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Kathleen Rogers

Someone is always available to help with my questions.

8 months ago

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Juldeh Bah Watertown, CT

Best customer service ever and excellent service

8 months ago

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Elizabeth Juszczak Albany, NY

So far I have had a positive experience.

8 months ago

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Noel Miner Honolulu, HI

He was a very pleasant, kind and patient young man.

8 months ago

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Robert Brown

Upfront and informative. Keeps you up to date with progress

8 months ago Edited March 14, 2024

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Di Falilou Watertown, CT

Beautiful customer and excellent products

8 months ago

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annie ford Greenwood, LA

Customer service is what I liked about the process.

8 months ago

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mayra martinez

Very informative and answered all questions

8 months ago

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Lori Fertig Rome, GA

Very helpful and alleviated most of my stress.

8 months ago

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Mike Grosz Spring, TX

Program seems to be great. Customer service is wonderful.

9 months ago

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Alicia Arnett Louisville, KY

Debbie was great with explaining everything!

9 months ago

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andy harlec Vestal, NY

Ease of doing business great so far thanks

9 months ago

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Joyell Rousselle Dallas, TX

Everyone is very nice and very understanding

9 months ago

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LaNelle Cotoia Warwick, RI

made mefeel comfortable about working with them

9 months ago

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Barbara P Miller Murrells Inlet, SC

Very knowledgeable, reassuring and easy to understand.

9 months ago

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Tiffany Schrick Tulsa, OK

Zero stars, only nice when they get your money. Micheal R called me yelling at me because i wanted confirmation of my service cancellation

9 months ago

Reply from Americor

We are genuinely sorry to hear about your recent experience, and we sincerely apologize for any frustration or distress caused during your interaction with us. Your feedback is concerning, and we take this matter seriously.

Our goal is to provide excellent service, and we understand the importance of clear communication and respectful interactions. We apologize if you felt mistreated during the process of confirming your service cancellation.

To address your concerns and gather more details about your experience, we kindly ask you to reach out to us directly at officeofthepresident@americor.com. We are committed to resolving this issue promptly and ensuring that your concerns are addressed.

Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you for bringing this to our attention, and we look forward to the chance to assist you further.

Sincerely,
Americor

Feb. 2nd, 2024

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José Quiñones Orlando, FL

Lori do an excellent guidance and take me to the next level

9 months ago