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7.4

Overall Score

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Kim Millett Lindon, UT

This is the greatest card! (We have the Venture card). We earn roughly $1500 of travel per year using this card. It helps to pay for our yearly cruise. I love just having one card so that I can easily keep track of expenses and payments. We have never had a problem with this company. We have now had the card 3 years.

5 years ago

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James Nelson Falls Church, VA

I have always been impressed with the individual attention given to the customers. They have gone above and beyond to ensure that my needs are met to my satisfaction. In addition, there are no hidden fees that I have ever stumbled upon--staff seem very transparent and deliver excellent service.

5 years ago

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Tyler Games Reidsville, NC

Love them! Great service! Always helpful! Great return!

2 months ago

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karissa boyle

Great company for credit cards abd quick advances on credit limit

2 months ago

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Julie Fennell Butler, PA

It is a great credit card to have. The interest rates are a bit high but over all, never an issue.

3 months ago

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Raj R

Great credit card company with convenient app features, which notify payment activity.

3 months ago

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C. Ward Lutherville-Timonium, MD

Approval is easy but rates are high. Victim of identity theft having the hardest time getting my credit and money back APR is ridiculously high

3 months ago

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Clemmie & Mandy Johnson San Jose, CA

I really don’t like Capital One. Their fees are high and most of their customer service reps are really unprofessional. When I called for help with my interest rate it was such a challenge getting through to anyone that could truly answer my questions.

6 months ago

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Mark Cave

I have three credit cards with this company. They all have low credit limits, even after faithfully paying my bills for several years, I can't get my limits raised. I do not recommend.

8 months ago

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Dahlia West Hills, CA

I no longer have a Capital One card. At one time I had capital One and I did not have any problems while purchasing. Yes, I would apply again for a Capital One Card.

4 months ago

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Dick chester Columbia City, IN

Mailed a CC payment to them and they supposedly never got it. Charged fees and interest. Finally 2.5 months later they finally cash the check!!!!! I seriously doubt the problem was with USPS because all the other mail I mailed with the cc payment made it fine. So they get paid twice and get all the interest and fees too. How convenient. Could be their way of forcing you to go paperless and set up auto pay. Wonder how many this has happened to?

11 months ago

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Quiana Varner Ashburn, VA

Get a secured card to rebuild but neve received my deposit back even though the application stated a refund and increase in 6 months. The app is easy to used.

6 months ago

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Bobbi Hughes-Millman Fountain Green, UT

I had a Capitol One card in the past and will never use them again. When my balance was close to the limit, they would hold my payment until after they added interest fees to cause an overage & charge me more. New laws may have changed their ability to make these types of transactions, however, I can further what they did in the past to drag more money out of me at a time when I was struggling to make ends meet.

6 months ago

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Mandy Fresno, CA

I don’t like the customer service I received when I’d call. Many representatives weren’t very helpful. I also didn’t like the fees Capital One charged for simple services.

7 months ago

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K.I.W. Lawrence, KS

An OKAY card, relative to credit cards but they are moderately predatory and in my personal experience, they tried to claim that I owe them for a bill I paid over a decade ago, with no documentation on their part. They were calling me all the time for awhile until I sent them a strongly worded legal-sounding letter.

7 months ago

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Charles TN

I love Capital One I have gotten a platinum card from them they rewarded me 6 months later with a Quicksilver card they're a very good company

7 months ago

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MFam2023 Boston, MA

I love Capital One for my savings account. I received $100 for a referral and make more in interest than any other account I have used.

7 months ago

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Elizabeth Stanford Kyle, TX

I love Capital One, I have the QuickSilver, Platinum and Wal Mart and I'm so happy with them all!!! The Cash back and discounts are awesome!!!!

7 months ago

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Donald Farris Springfield, IL

They have the best team. If ever there is a question their team goes above and beyond to answer it and are super friendly too!!!

8 months ago

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Kelley Johnson Phoenix, AZ

Love Capital one they were the first company to reextend me credit on my credit repair Journey and my oldest credit card now love capital 1

8 months ago Edited July 31, 2023

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Tee Woods Powder Springs, GA

Capital one credit card is OK. Prefer a lower interest rate. Have had this card over 5 years and have paid on time, always paying over the amount due and they never offer more credit regress of your credit worthiness

8 months ago

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Chris Van Egmond Mesa, AZ

I've used a capital one travel rewards credit card for years. Redeeming rewards is super easy. Just click the travel expense to wipe it away!

8 months ago

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Carlos Gonzalez Dallas, TX

Customer service is convenient and also very easy to access on line use. Overall it’s great service. Rates can be very competitive.

8 months ago Edited July 27, 2023

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Mary Davis DeSoto, TX

I have been using Capital One Credit Card for years. I recently switched over to personal banking and savings. I absolutely love their services.

8 months ago

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Amanda George IL

They give you high credit starting points. They will draft multiple times from your saved bank account to process the payment and even when you don't have it in the bank they take it. They caused me to be negative $900+ over 2 weeks time. They kept trying to take the payment every 2 days and then the bank charged me a bounce fee for EACH one. I would not recommend capital one for a credit account.

8 months ago

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Mehrdad Tebyanian San Jose, CA

I want my money back to my card $198.18+49.54= $247.72 immediately, otherwise, I will write a bad review for capital one and also I'm telling to my all friends to write it down as a bad review for your company until you give it back my money to my account. It's up to you whatever day you want to send my money, today or tomorrow whatever day. I will stop writing bad reviews for you until I receive my money. I sent you all clear documents that the condor must NOT charge for luggages and put the red pin for you on the documents, but its looks like you want to play games with me ok no problem. When I talked to the manager of dispute cent Cathy, she was so rude and impolite that I saw capital one charge me again for $49.54. I want my money back because you have a lot of clear documents and the condor must NOT charge me. If you don't help me, I will sue Cathy, the manager of the dispute center, and capital one. Because you are stealing my money and you shake hands with fraudsters. This is 100% my right that my money back to my card.

1 year ago

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Todd Jenkins Winter Park, FL

I have had Capital One credit card for over 10 years, and with the exception of the first year of owning the card they have never raised my credit limit. All my other credit cards (Citi, Discover, and American Express) never had an issue raising my credit limit. But, it not just that. Capital One has the highest interest of all my credit cards, and is never willing to negotiate with you. With most of my other credit cards I'm able to negotiate down the interest payment after being with them a couple of years, but that is not the case with Capital One. Last I don't particular care for their online interface. I have found my other credit card companies interface more intuitive. My recommendation is to seek elsewhere if you are looking for a credit card company. I can guarantee that you can find a better product.

2 years ago

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Makayla Holland Gaithersburg, MD

Capital one is the best credit card easy online system and approval process I wish I could get more cards with them. The process is very easy to get a card.

2 years ago

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Mary Calloway

I have had the business card for a long time, over 10 years but the interest rate has never declined even though I pay more than the min. This makes it difficult to pay the card off as I have had business decline for the past 5 years.

4 years ago

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Trish Greathouse

I am a current customer. I dislike the way they figure finance charges, it makes no sense. You pay the card down to 45.00 and you are still paying the following month on over 120.00 of charges. Yet your bill for the month was only 45.00??

4 years ago

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Nichole Hiatt Eagle Mountain, UT

My Capitol Venture card has great rewards, and the company is great to alert me to any suspicious charges they might see. I like that they are proactive with fraud alert.

4 years ago

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Nicole Sohm Herriman, UT

I love my Capital One credit card! Capital One offers great incentives for you to sign up for their card. They also give you rewards for how much money you spend.

4 years ago

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Monroe Little Rock, AR

Capital one Venture is the best. I’ve used rewards point to go to Maui 2 x in the last year. Love that they have Delta as one of their airlines when using rewards.

4 years ago

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Ms. Nancy Columbus, IN

Excellent service! VERY pleased, especially when disputing charges, they take care of everything! No hassles, no additional stress. They've been GREAT!!

4 years ago

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Chris Alonzo Gilbert, AZ

Great card to have for emergencies although customer service could improve. They call times are always long and they are quick to resolve your problem but are not very patient if you have more than one issue.

5 years ago

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Cliff Strozier

They stand behind you and if you have a fraudulent purchase they will reimburse you. If someone gets your card number they have no problem sending you a new card.

5 years ago

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Karen Ingram

They advise me when my bill is due, tell me when I've made a payment, fedexed me a new card the day after fraud was detected and I get miles or money.

5 years ago

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BKM Woodbury, GA

when a customer has hard ships and has to use the credit limit, as long as payments are made on time, i feel like the credit card company should help reduce the balance through lower interest rates. Customers will still continue to use their services.

6 years ago

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Jesse Gomez Los Angeles, CA

very helpful. capital one was there to help me re-build my credit, but unfortunately, I am back to financial hardship with an earning "cap" at current employment.

6 years ago

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Bonnie Dry Ridge, KY'

Low interest rates with low monthly payments. There trustworthy and make it very easy to get informed about what's happening with your account at all times.

6 years ago

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Deborah Dietrich Glenwood, NY

Excellent customer service and attention to details of any issue. Very prompt and you can bypass the automated system and speak with a "real person" in fairly short order.

6 years ago

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Dan Morales Knoxville, TN

They take forever to answer there phone and the sound like they hate there job

3 weeks ago

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marina reynaga Austin, TX

I have been a client of Capital One for a few years now. I like how easy it is to manage my account online. What I don't like is the automated customer service. It will take a while to get to a real person.

10 months ago

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HAROLD G LEWIS Elkton, MD

Capital one has been my favorite financial credit card tool for several years. The customer service interactions have alwys been helpful and provided much needed results.

10 months ago

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Jessica Romero Port Jefferson, NY

Been with Capital one for many years. Started off with one credit card and later offered a new card that offered great rewards. Both reasonable and great overall!

10 months ago

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Danielle Johnson Chagrin Falls, OH

Capital one has offered so many benefits, Helped me get my credit up , cash back on purchases and discounts with select vendors. Absolutely love this company.

10 months ago

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Victor Berrios Port Saint Lucie, FL

Capital One is the only card that I have for many years I dropped the rest. They link with 360 and bills are understandable and good customer service.

10 months ago

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Neisha-kay McKenzie Canton, GA

Absolutely love my capital one card I get to use my points to repay my card. I’m a very big fan of Capital One to the point that I had to put my mom on it also.

10 months ago

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Kelly Branch Bryan, TX

I love my capital one, when you make a payment it shows up quickly. They have let me change my due date a few times its so amazing to work with them.

10 months ago

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Ingaborg Howard MO

So far so good, I haven’t been with capital one very long. But I have enjoyed speaking with them when I have ever had a question. Thank you Capital One

10 months ago