Founded in 1994 in Richmond, Virginia, Capital One offers a number of financial services, including credit cards, banking services, loans, and investments.
Capital One offers attractive rewards to its cardholders. For example, the company offers the Quicksilver card, which gives members every tenth Uber ride for free, and the Venture card, which gives members two miles per dollar on all purchases.
For some of its cards, Capital One offers introductory APRs of 0 percent for the first nine to twelve months.
Capital One does not charge foreign transaction fees, which is a nice benefit for cardholders who travel frequently.
Capital One provides its customers with the ability to view and monitor their FICO score at no additional cost.
Capital One offers a number of fraud safeguards, including putting its associates through security training, putting social security number protections in place, and providing secure electronic funds transfers.
Capital One offers a few cards that charge an annual fee of $0. However, this rate might only apply to the first year of the card, after which customers can expect a climb in annual rates.
Capital One charges a fee for late payments, which can vary depending on the card.
This card gives opportunity for someone whose credit may not be great, so it's great for rebuilding. They are also good at increasing credit lines in a timely manner. The interest rates are too high, but that's to be expected.
I have and use a Capital One card for many years and, by far, they have been the best Company, of many, that I have used. Whenever I had any issue their customer service has been beyond excellent in satisfying my problem in a professional, caring and expeditious manner. I am not a big fan of commercials but Capital One's "Don't leave home without it" slogan rings true for me.
Love this card. Interest is high, but I knew that before getting it. Great customer service and love the credit wise report I can check anytime.
I like my Captial One credit cards, especially. Really no issues from them as long as I have done my part and paying my bills on time. Even received credit raises without asking.
Lowest rate card I have. Customer service is excellent.
I love my credit card and it all it’s perks. Lots of options to use for cash back or travel.
I am getting a lot of great airmiles using my Capitol One Travel card. I use it at Costco in Canada and I have no complaints.
Great customer service and rates.. Have been a customer for over 20 years now.
Tons of option with money market accounts, savings, and checking accounts as well
Conservative company which is good. Maybe too much so....never give credit line increase. lol
They have been very helpful in all ways that's why I try my best to keep it up to date and paid off
john a williams
they do everything well. It is sometimes difficult to reach someone but they have a lot of senior customers like me so i can understand.
Excellent service for fraud and user friendly website efficiency
Best service. Great credit line. No hassles. Wonderful fraud team.
They are very professional and they keep a very close eye on transactions and alert you immediatly
AMAZING EXPERIENCE! It is not hard to get in touch with customer service. They have an easy to use app you can download to keep an eye on your balance and spending. The app also let's you know what percentage of your credit you have spent and how it can affect your credit.
They stand behind you and if you have a fraudulent purchase they will reimburse you. If someone gets your card number they have no problem sending you a new card.
They are good but sometimes you get a customer service person that is not friendly
Increased my Credit Limit without my requsting it
Great app! No yearly charge. 1.5 Miles per dollar!
The high interest rate renders this company less than preferable in general.
No problems,clear they are very helpful if you have any questions.
They are amazing and trustworthy I have never had a problem
Interest rate is to high. Could be lower.
If you're even 1 day late with your payment they harrass the crap out of you by calling you repeatedly until you make that payment. They are not sympathetic if you were in the hospital or in a coma or whatever reason they don't care they called me as many as 9 times in 2 days all times of the day and night it's terrible.
Very easy to communicate with and my card is used everywhere
Their int. rate is too high, & they suck.
They advise me when my bill is due, tell me when I've made a payment, fedexed me a new card the day after fraud was detected and I get miles or money.
cassandra y hurd
Because they gives you a chance to establish credit then any other companies
Great all around service; cash back for every purchase; credit score grew while using Capital One
Great stay open luv selection and deal with real people honestly
They have so many options and so many rewards programs. Something for everyone.
Best cashback out there! I love the chat feature on their website to - makes it really easy to get questions answered
Awesome customer service. Easy to work with
The costumer service department as well as the costumer relations department and the all around company as a whole were amazing and knowledgeable and efficient and accommodating, speak to you with more then just a friendly tone but moreso as if you were a family member to them I completely loved having them not only as a credit card provider but in my life all together!!!!
Helps your credit when your credit isn't good
credit increases and qualilty of service
Very bad experience. Hidden fees, excessive fees that push you over your limit
Was alright but would it liked to last longer.
Not very pleasant. Can't get to humans in customer service. Cant get increase in limits.
Great customer service, just paying by phone is high.
Got all my questions answered and done so in a very courteous and professional manner.
They helped me get a credit card when no one else would
I made a transfer to pay my bill and they refuse to apply the funds to my account
Great reputation for being trustworthy! Have still used this when needed.
My go to credit card for my business - can't beat 2% straight up cash back! And customer service is awesome - love the chat feature!
Would like it if the fees were not so high. Almost impossible to pay off credit card because of fees.
Great Travel rewards with this card. Great customer Service as well.
Great customer service. Easy to use online platform. Good card when starting to build credit.
I do not like paying $50 member fee. Nor do I like my high interest rate. On the plus side I have been given a high credit limit over the last 7 years. When fraud happens the company is quick to resolve it.