Founded in 1994 in Richmond, Virginia, Capital One offers a number of financial services, including credit cards, banking services, loans, and investments.
Capital One offers attractive rewards to its cardholders. For example, the company offers the Quicksilver card, which gives members every tenth Uber ride for free, and the Venture card, which gives members two miles per dollar on all purchases.
For some of its cards, Capital One offers introductory APRs of 0 percent for the first nine to twelve months.
Capital One does not charge foreign transaction fees, which is a nice benefit for cardholders who travel frequently.
Capital One provides its customers with the ability to view and monitor their FICO score at no additional cost.
Capital One offers a number of fraud safeguards, including putting its associates through security training, putting social security number protections in place, and providing secure electronic funds transfers.
Capital One offers a few cards that charge an annual fee of $0. However, this rate might only apply to the first year of the card, after which customers can expect a climb in annual rates.
Capital One charges a fee for late payments, which can vary depending on the card.
Have this card now and love the travel miles that I build with it. And it's so so easy to use them.
We love our Capital One credit card. We have used the rewards program to save points towards travel. This company is helpful and eager to answer any questions we might have.
Excellent customer service and the Capital360 App is simple and intiitive! Would reccomend highly!
Capital one was my very first credit card when I turned 18. I was told it was the best and still to this day I believe it is. One perk is their website. VERY user friendly!
About a year ago I applied for the Capital One Rewards Card. After applying I received a response stating that I was not eligible for this card because I had not built up my credit enough. I guess it would have been nice for me to know a bit more about the card before applying for it. I wish that the instructions for applying were easier to understand so that I would have known before that I did not qualify.
Our Capital One credit card is great. We have the no annual fee card that still comes with benefits so that makes it nice. We have never had any issues using it anywhere and the interest rate is low if we don't pay it off by the end of the month.
Capital One is the only credit card we own and we have always really liked it. We can use it anywhere and we slowly build the rewards that are fun to use at times. I would recommend Capital One to anyone looking for a credit card.
We have 2 Capital One cards and love both of them. The fees are minimal and the rewards are amazing. Even if you lose a card or have a fraudulent charge it is super easy to resolve. I couldn't say enough good things about Capital One. Get a card from them if you don't already.
Capital One is my favorite credit card I own. No annual fee along with great benefits and a low interest rate just in case I don't pay it off in full makes it awesome. If you are looking for 1 card or looking to add another you must get a Capital One card!
I am usually really good at paying my bill on time, but one month I simply forgot about it. I called customer service and they saw my history was good and they reversed my fee. I was pleasantly surprised. The man I spoke with was friendly and understood. I also love that I can check my credit through their services
My Capital One card has a great rate, is easy to use anywhere, has benefits that I can choose from. It gives me the credit I need and deserve and I can pay it back easily.
I own the Savor Rewards card by capital one. You earn 4% cashback on dining and entertainment. We wanted this card solely for this purpose. I get 8% cash back on tickets at Vivid Seats. The rewards add up fast. I also get a food delivery credit each month!!
overall, this is a great card. I have been happy with their customer service. I did have one mishap several years back where I paid my balance in full but it posted a day late. As a result, they posted a late fee which I did not know about for a few months. That said, I had a delinquency. I learned about it when I attempted to refinance my house and was told by my loan officer that my credit score dropped a bit. When I called Capital One to explain the situation, they offered no help. This has taught me to always quadruple check my balance to make sure all is paid off in full.
Capital One provides awesome service to card holders. Easy to use app, understandable bill statements and trustworthy when it comes to protecting your money. Very well run company.
100% Favorable! Every contact and dealing with Capital One has been professional and more than satisfactory.
I recently open a credit card with capital one, but I am very happy with the customer service they offer.
Margaret Rose Bourlier
Capital One has been very good to me. I have had a couple charges that weren't mine and they immediately closed my account and gave me another. The only problem I had was having to wait to get the card in the mail before I could know what the number was.
Cynthia and Warren L. Stovell
Upon sign-up, spend $3,000 in the 1st three months, and receive a $500 cash cash back reward! Great customer service experience!
Interest rates are not competitive; need to lower rates.
Cathe J Elton
I have no complaints with Capital One. Whenever I've needed help, I've always had excellent customer service
Application process was quick and easy. Gave me my credit rating right away.
Have been a user for many years. Reliable, easy to work with.
I have been with Capital One for several years. They are excellent and have never had a problems with them maybe because I pay my bill on time!!
Very reliable credit card with great benefits. I have never had a problem with my Capital One card and with no annual fee it is very affordable to use. I have had great experiences with their customer service department. Overall an awesome card!
We have been members of Capital One for a number of years and they are hands down the best credit card out there. We just took our boys on a trip and used our Capital One points. Double the points on every purchase. Can’t beat that.
I love my Capital One credit card. The rewards are the best I have seen and they are easy to redeem. The website is so easy to use managing your card couldn't be easier. If you are looking for a credit card you owe it to yourself to look into Capital One.
Great rewards, low interest rates, no annual fee. Everything that is attractive about a credit card. Opportunities to pay off higher interest rate cards as well. I have no complaints about my Capital One card or account.
Easy to get approved. Customer service and billing is always quick and friendly. Lost my card and they took great care of me.
Customer service and security features are great. The app is very user friendly and using points on whatever your like without an expiration is my favorite feature.
Best card we have with the best benefits. All around it is a great choice for anyone needing a credit card. Enrollment is easy and their customer portal is awesome. Check them out!
Aside from one mistake I made, they've been very good. They get back to me fast and have been providing a solid service. Would be nice if some online features didn't lag and were a bit easier to understand... But overall the card has been very good.
My favorite thing about my Capital One account is how easy their app is to use. You can do basically anything that you would need to from your app. If you are not big on using apps, the customer service is great when you call in. They are all very well trained and try their best to help.
I love the App to this card, I was late but they saw it was my first time so the reversed the late fee. I wish I had more perks or rewards for this card.
I have had a Capital One credit card for many years and have kept it for a reason. The rewards are great compared to other cards and the customer service is always more than helpful! I would recommend Capital One to anyone.
By far the best mobile app and online experience I've used compared to 5 other providers. user experience was intuitive, the buttons were easy to press, and they used normal language rather than industry-specific lingo for their products and processes.
The card itself is great, but I feel like their customer service is lacking. I have called multiple times and I feel like their friendliness while on the phone is lacking.
They just switched me over there and so far I like the warnings and alerts. Easy to navigate app
Interest rates are a joke so if you rack up a balance it takes forever to pay it down due to interest. Definitely need to pay it off monthly
Capital One has been a great credit card. When I forgot about a payment they emailed me a reminder instead of automatically charging me a late fee.
I have had a capital one credit car for almost a year and I haven’t had any problems. The app is easy to manage and makes it easy to keep up with payments. I would recommend capital one credit cards to everyone.
Capital One has an impressive product and I love their rewards program. Customer service has been helpful with every situation.
I was upset when I learned my Cabelas credit card was switching to Capital One, but after using it for the last couple of months I have found it to be very easy to use the card and the website.
Capital one offered me a credit card when I was rebuilding my credit. They’ve been easy to work with to raise my credit limit - and the last time I spoke with client services, they informed me I had a free upgrade on my card available. I didn’t even have to ask! I love my capital one card.
one of the first cards I got after my bankruptcy - high interest rates but thats to be expected. helping me rebuild credit
i have had capital one for the past 4 years. great customer support when i need to call in
capitol one has a lot of cards with multiple perks but my particular card doesnt provide any additional limit increases and wont switch out the card.
They are my second credit card company but DEFINITELY MY FAVORITE! Making payments is soeasy, the app is easy to use and make payments. Also, they increased my limit just from making payments on time. My other credit card doesnt have as high an interest rate with a higher limit, but its not a big deal .just an observation
capital one was my 1st credit card and to be honest i love it its helped me alot and my monthly payments are manageable i would recommend this as a first time user credit card
We like our capital one credit card. It seems to pay back good rates and simple statements to use and see what’s happened during the month. They are always good at protecting our security if there’s ever an issue or something suspicious on our account.
I really like Capitol One they have great customer service and the do not charge an annual fee which I appreciate. I would highly recommend them.